My crew and me just got done with a quick meal at In N Out and I really could use some coffee to get me through the rest of the day. This location is right near our hotel and we're a little early for check in time, so I decide we'll just hang out at this Starbucks for a little while. Everybody has their laptops and phones to use the free WiFi and we can use the restrooms here too. I can log on to my work laptop and see if there's any work stuff I need to deal with. I get in line for the coffee and all I need is my thermos mug filled. I use that for when I'm on the road and it keeps the coffee nice and hot. Service is efficient and friendly for all of us. WE sit around and hang out for a bout an hour till our rooms are ready at the hotel. The hotel calls me and we're outta here. This is a good location. read more

Starbucks - My travel Starbucks mug - Coffee & Tea Near Me - Medford, Oregon

This seemed to be a very quiet and clean Starbucks. Timing of drinks was very odd as we got 1 drink and all of our food. The second drink wasn't completed until we had finished eating our bagel and butter croissant. Drinks were on par for what you would expect at a Starbucks. If you like drama sit as close as you can by the baristas because all they do is trash talk the whole time they work. read more

Starbucks - Lobby - Coffee & Tea Near Me - Medford, Oregon

First stop of the day on our road trip South. Early start for us, 0645. The representative was very friendly and his customer service was spot on! Asked several questions to ensure our product purchase was quality. At the end of the transaction he asked if we wanted coffee cup or to go. This is the first timer ever I've been to a Starbucks that I was asked this question! I was impressed! We each got a coffee and a piece of banana bread. Our transaction was friendly and personal. The store was clean and bright with retail nicely organized. Great way to start our long travel day! read more

Food Warm soft yummy goodness I love that they are generous with there cold foam Service Everything right as usual welcoming from start to finish quick even with a bigger order I love coming here half the visit is the customer friendly employees Ambiance Real chill music is at reasonable volume the employees seem pretty happy Definitely when I'm up in Medford this is the place to be Very clean inside and out the drive through is not facing highway so you can hear them clearly ((however I like going in also)) plenty of parking space Bathrooms are clean they have a code so that keeps it private for customers only You guys always make my morning :))) read more

Starbucks - Iced Cherry Chai Latte ((so good I get it with coconut milk and you can't tell - Coffee & Tea Near Me - Medford, Oregon

Not a good experience and wanted to post this at multiple sites to maybe steer people clear of this Starbucks, from my FB Post: So nothing worse than when a RETAIL business tells you that you have to buy something to use their shitter. I will now probably not ever buy from Starbucks again being told that I can't use the restroom. I can walk into the Walmart across the street and nobody cares, evacuation mission completed and will now think more fondly of Walmart. read more

Well I order a med macha cold and it was filled with ice I probably got 1/4 liquid. What a rip. It made me angry that your products are expensive for what you get and not I'm getting ripped off. No wonder your closing a bunch of stores. You won't have my business any more. The service was great and always looks good read more

another great visit. Staff was friendly, knowledgeable, and quick. Order several drinks modified to taste. One was a frap, where the deletion of an ingredient (that helps with blending) would affect the texture. A lot of food science i did not know until the barista asked and explained. Pretty cool, she knows her stuff. The drive thru seemed to go quickly, my walk in order was completely quickly & accurately. What more can one ask for. read more

Starbucks - a woman standing at a counter in a coffee shop - Coffee & Tea Near Me - Medford, Oregon

Fast service, happy upbeat energy and yummy drinks! Plus, my sandwich was tasty. Starbucks rocks and so do their team members.

Even though our order was written incorrectly by the cashier, the barista asked us clarifying questions and fixed our order before she started it -- excellent service! So glad she was thoughtful enough to intercept us when the label looked odd instead of just making it as printed. This is what a quality person does that goes above and beyond to create loyal and happy customers so thank you!! Beautiful huge location. Clean and inviting. Our latte was delicious, and our sausage sandwich and chocolate croissant were heated to the perfect temperature! Thank you and keep up the great work! read more

valerie was the absolute sweetest at the drive thru! shes just darling and so kind. she was super helpful and understanding. genuinely just brightened our day and we really hope she gets recognized for her hard work! read more

This store gave my best friend Almond milk in her matcha today and she's allergic to tree nuts and now has to spend the whole day in the ER. Customer service is horrible and they need to be repeating back orders to make sure that their customer is getting exactly what they ordered and making sure a slip up like this never happens again, she did not have her epipen on her so she could have died because of this mistake. Hope this teaches someone a lesson. read more

My family is currently waiting in line to see our burned neighborhood. We scrambled out of bed at 6am to secure a place in line, and all the coffee stalls on the way were closed, so by 8 we were pretty desperate for cafeine. When we called and explained our situation to this Starbucks location they generously donated a case of coffee. Thank you for doing what you can to help! read more

I go to the Center drive Starbucks; I LOVE coffee. However I do NOT go to any other local Starbucks for my beverages because I absolutely adore the staff at Center Drive, they treat me like family every single day! I am an every day, sometimes twice a day coffee drinker and the staff at Center Drive wows me daily with memorizing my drink, and if my drink is not in stock or unavailable, always* go the extra mile to craft Me a similar drink to make my experience enjoyable every time. (Haaaayy, Mr. or MRS STARBUCKS, *please* recognize these baristas and partners!! ESPECIALLLY....) Valerie, a tenured barista, leads this team with her product knowledge, kindness and willingness to surprise and delight this customer every single visit! She has the drink recipies etched into her soul and every cup of joe she makes is made with love. She does not hesitate to go the extra THREE miles for myself and all of her other customers! Please recognize this dedicated and fantastic employee! My other favorite outstanding Starbucks partners who go above and beyond the call of duty (and are the REASON I only drink SBucks coffee) are: ila (who has been one of my loving baristas for three years now!) , Olivia (incredible customer service, especially when talking with my kiddos in the car :D), Jersee and Miah (so sweet and always make me feel like a Queen when I stop in store, instead of the drive through), Tucker, the great conversationalist who MEANS it when he says "It was so nice to see you today", Skylar, and last but NOT least TABITHA aka "Tabby", a super sweet and vibrant young barista, who emits positive energy and light into every visit! I do love coffee however I have a soft spot that the crew does not know about. My older sister was a barista for Starbucks for many many years. I love my sister so much, she taught me so much about Starbucks culture and was a supreme barista. Tragically I lost my sister to a tragic domestic violence incident 3 years ago. So going to Starbucks is at times bit bittersweet, as it reminds me so much of her. Fortunately I get to see my sisters art and zest for life live on in this incredible crew. Not going to say more other than if you DONT go to the Center Drive Starbucks, please start! Get to know the baristas and i guarantee you, you won't go anywhere else! read more

If V is working the window it's going to be long wait, maybe 15 minutes. If not, less than 4 minutes. The drinks and food are good. Everyone else is friendly and helpful. read more

got the drink but it was made completely wrong. not happy with what i got also got another strawberry acai came with no strawberries as well, and was made with mostly water. just completely upset with my ordered since starbucks has rarely messed up on my drinks in the past no sure if it was the worker including she was completely rude read more

Starbucks - the drink came with no strawberries and only tasted like coconut milk - Coffee & Tea Near Me - Medford, Oregon

Worst service I have ever had at a Starbucks!!! Your employees are rude and condescending! Then after I brought this issue up my order came out and my sons sandwich was in the bag in literal pieces!!! How unprofessional and inappropriate! read more

It's nice to see that the service at this Starbucks has improved so much! I'd about given up on them. But, they were friendly, quick, and knowledgeable. The only problem (one star deducted) was that the drinks were way too sweet. It's possible that the barista was new (new staff is a great thing here). So, I'll just ask them to go easy on the syrup next time. But, glad to see the pleasant changes! read more

I don't usually review chains... because it feels redundant and honestly whatever. Things are usually consistent and, for me, if they're not, it's not a huge deal as long as it's not horrendous. Well, this was horrendous. It was honestly the worst beverage I've ever consumed. (QUICK NOTE: I'm giving them two stars because the service was really nice and pleasant, despite it being so early in the morning! Without the service, I'd give this place a one, unfortunately.) Let's start at the beginning. I'm currently in the process of moving back to Washington State after living in Silicon Valley for three years, so... that means a lot of driving. I stayed at a hotel in Medford since it's sort of in the middle, and woke up early to finish up the drive. I decided I should probably get some caffeine to kick start the monotonous journey, especially since I clocked in at 6 hours the day before. First of all, this place's parking lot is kind of a mess. It was difficult to navigate and I even had put it into my GPS. I ended up in the Walmart parking lot at one point and was so confused. This could also partially be because it was 6 in the morning and I was running on empty. I ordered a venti iced vanilla latte and a bagel with cream cheese. I get to the window and I'm handed a hot beverage. No big deal. I was apologized to and they went to remake it. They were really quick about it which was nice! I was given my iced beverage and off I went. Well, as I was leaving the window I sipped my drink and it was honestly the most godawful coffee I had ever had in my entire existence. It was horribly bitter and definitely didn't have vanilla in it at all. And I'm pretty sure I was charged for the vanilla? I think. I'm not positive. I didn't want to go into the building because first of all, I was in a hurry and wanted to make good time so I didn't hit the dreaded Portland traffic. So I just gave up and told myself I'd get used to the bad flavor. I drove away and drank about 2 sips of this venti ice "vanilla" latte that I paid for and then threw it away. On the bright side, the bagel was darn good. read more

To the barista at the window around 3:30 on 03/07/2022, thank you. Both of my visits today and a couple months ago were amazing because of you. Great service, really friendly. Hoping to have you again sometime soon so I can let you know how much of an impact you make on my day. read more

This Starbucks has a drive through window that we use a lot. It's very convenient. I drink Starbucks every day and it is my favorite in the area. I utilize my gold card a lot as well and earn free drinks and food all the time. The staff here is not particularly friendly at all. I think that's why I use the drive through mainly. When I go inside the store is clean and has lots of room and tables. They have outside tables too for nice days. It's a nice starbucks but if they'd be more personable it would make a difference. Some locations seem to be this way and it's a bummer. Staff can make or break the experience and there are other stores in the area that take customer service a bit more seriously. read more

I travel all around the USA and most starbucks are pretty much the same except when their workers refuse to follow their own menu on how to make things. I had a employee here get upset because I ordered an ice coffee with milk and she went and changed my drink to ice coffee with CREAMER. She got upset when I corrected her and she told me I need to be more specific next time, I explained that no I do not as the official way this drink is made is with 2% milk and not cream. She got upset and started to give me attitude after that. Starbucks really needs to explain to their employees that it doesn't matter what the local market might order more often but to follow the menu unless otherwise specified. read more

Bummed that I tried to come get coffee prior to my long hospital shift and 10 min prior to closing no one answered drive thru and shop looked closed up. I try to go to this one because it is normally open til 9 but it is July 3rd and maybe it was an early close day????? Hmmmm. read more

6 staff, but no one moving fast. 3 staff just talking. 2 making drinks. Worst service. Homeless man outside just fell and hit his head. Customers asked the staff to call 911. The staff would do nothing, not even call 911. Told the customer to call. When we complained about the wait, the staff tried to blame their slowness on the man who they had not helped falling down. Use the drive thru. They prioritized those customers. read more

My first time going to this Starbucks location! I have to say this is one of my best Starbucks experiences by far. Entire staff was very friendly and upbeat. Thanks for the great customer service. PSL taste great per usual! read more

Great Service. Always greeted with a smile and very kind friendly service. When I was in there a homeless guy came in and asked for ice and the very kind redhead barista greeted him by name and had the kindest smile, served him his ice, and told him to have a great day. He smiled and said well thank you! You don't see that very often. She treated him with dignity and respect. It is that kind of heart that makes this place so great. I will continue to come back here! read more

I have been to this location about 4 times now and was prompted to write a review because I really seem to have the same experience every time I go in. The place has alot of customers relaxing with there coffee inside. There seems to be 4-5 associates working the counter/window. And I usually only have to wait behind only one other customer standing at the counter. Seemingly that I should be in and out within a couple minutes since I am ONLY buying a bag of coffee beans that I dont need ground. For some reason the customer infront of me always has some complicated transaction that takes about 5+ minutes to complete, then the associate leaves to go put the order together even though there are 4 others putting orders together or cleaning something. This takes about 4-5 more minutes more before she is done and returning to ask me what she can get for me. I am never acknowledged while Im waiting behind the other customer, never given a heads up on how long it will be till they get to me, never thanked for waiting so damn long. They usually dont even say hello, just "what can I get started for you". Fortunately no one is ever rude, just SLOW and I dont think they are following the correct process to complete orders. It just seems like if there are 5 people working, I SHOULD be able to get out in a quicker time frame. read more

Starbucks - Coffee & Tea Near Me - Medford, Oregon

If you want excellent coffee and a perky wonderful human being serving you- Come see Diego! He's 1000% wonderful

My review is based in drive thru only- when I drove up there were four cars so I was ready to spend at least 10 minutes waiting. The line moved surprising fast. I waited a total of 6 minutes. I ordered my regular- dirty soy chai with 2 add shots. It was well made- foamy and strong. I also had the egg white and feta wrap. It's my fav on the breakfast menu and there was delish and super hot. read more

20 minute wait on 6/21/2016 for my order while the baristas were just laughing and the manager in the lobby just in her computer. I saw them get 4 orders wrong and the manager did not do anything. read more

Good starbucks but they had no cake pops and their lights are out and i think they are running out of business we came last week and they still had no cake pops im furious if u want cake pops dont come to this starbucks read more

The only Starbucks near Exit 27 that also has a drive thru! (Another one further up Barnett near RRMC has a drive they as well) This location is tricky only because inbound traffic has to navigate past the seemingly always backed up next door drive thru of a Panda Express. If you don't want to fight the traffic, there is a larger Starbucks just about 200 ft farther north on Center. That location is walk-in only, so for us lazy Starbucks fans on the Southside, this one is great! read more

Fast and friendly. Second time here and both times was happy. Busy location with tight parking. Drive trough is fast.

A nice place to go to when wanting to work away from one's home office. It is also a cool place on a day in the triple digits.

The lady running the drive thru was so rude. Not someone you want to deal with first thing in the morning before you have had your coffee.

Just went through the drive thru and Michelle took our order. She was probably one of the nicest most helpful Starbucks employees I've come across. Definitely made the experience a lot better for us especially when we're just waking up and driving 8 more hours home. read more

Great coffee as usual, friendly staff and easily located across from my hotel, Marriott Springhill Suites.

BRITNEY IS THE CUTEST! My dad & I just went in on our travels up to Seattle for a quick caffeine boost, & Britney made us happy we came inside rather than used the drive thru. She was so positive & fun!! read more

the servers at Medford OR, Center Street near Walmart have no idea what contactless service means. we started in the drive through and the server bare handed our 3 drinks with fingers on the lids. when the lid of one drink fell off and spilled contents in our truck, I went inside. my drink was remade, but a different server bare handed my drink lid with fingers on the drink spout. I asked for a new lid, to which no regard for my concern was given, so I asked for a third lid and again...same degree of service. COVID transmission cases should contact trace this location. They obviously have never read their corporate policies. read more

Gotta give 5 stars to the crew for their consistently friendly service. This place is always clean-regardless of how busy it is. Drive thru service is always fast. Two thumbs up all around. Thanks for the coffee! read more

I was at Starbucks this morning around 7:45am. There was an older woman who worked the window. I ordered a small matcha green tea, iced, with almond milk, red pepper egg white bites, and an everything bagel with cream cheese. Not only did she continuously correct everything that I said---which comes off as being rude and condescending. She even said "We actually do not have everything bagels at any of the locations here in Oregon, we have the Chonga bagel instead" which is literally an everything bagel with cheddar cheese baked onto it, and this is probably why I have never had any of the other baristas correct me when calling it an "everything bagel". Once I made it to the window, I realized that there was a misunderstanding with the drink that I ordered. She had an iced chai in her hand, but I said that I wanted a matcha green tea, not a chai. To which she replied, "that is our green tea latte!" That being the last straw (pun not intended), I declined having them remake my drink altogether. As a former barista, I am well aware of what matcha is: it is a type of green tea, and actually is not a "latte" at all... but I digress. I was literally on my way to work, and was hoping to start my day off right by grabbing some breakfast, and ended up having a horrible experience due to an egoistical barista that left a bad taste in my mouth. read more