This is by far the fastest, most efficient Starbucks I've been to! Even during a busy morning rush, the drive thru moves very quickly. The employees have it figured out. They're also very kind and make high quality drinks. read more

Honestly can't believe this location is surviving. Constantly wrong orders. Terrible beverage quality. Today the coffee machine wasn't working. It's STARBUCKS! If you can't serve coffee....don't open! read more

There needs to be a limit to large orders or they should be placed in advance so the mobile app tells the right wait time. Someone ordered like 20 drinks and everyone else had to stand there and wait well past their pickup time. I was in town and popped over from my hotel - the app said 7-10 min. Knowing the Detroit area can generally take much longer (and the apps reflect this) I had been pleasantly surprised. My 7-10 min turned into nearly 30 minutes and when I asked nicely about my drink after I waited 20 minutes, the gal with a beanie and a nose ring snapped at me that they had a larger order. I completely get that large orders happen / but they did nothing and there was zero apologies to all the people who were waiting. They weren't updating the status for the app either. I thought my order might have been lost! Rude staff; poor service. I've seen busy Starbucks run much better. Drinks were in no particular order, people touching all the waiting items to find their drinks, parking is a cluster. 1/10 only stop if desperate! read more

Worst Starbucks around here. Go to Dunkin less than a mile away. This one takes 20 minutes for an iced coffee!

Everyone here in the morning is awesome! They are the fastest Starbucks around if you go through when morning shift is working. They always get my order right and hook my doogo up with a pupcup everyday. They have a cute window with all the pets that come through and the lady even gave me a cute little pic of my dog to keep! I highly recommend this place! read more

Starbucks - Doggo - Coffee & Tea Near Me - Novi, Michigan

Love the staff, the coffee, atmosphere, but most of all the branding. There is something about a the green straw that is just addicting.

They're as fast as can be with the volume of customers they have. There isn't many parking spaces out front and parking on the side blocks you in since the drive Thur line is there. Nice friendly cashier very helpful with a handy list of items they were out of. She did say there was an event at a local venue and they supplies were out because of it. I ordered strawberry green tea lemonade no sugar. I got my order pretty quickly which was good I was on my way to work. When I finally took a sip.....while at my desk. It was strawberry green tea with lemon no lemonade read more

Had no problems with this location until last visit. I get the same coffee everytime. I know the price of it they charged me more and when I asked she said it went up, I get this coffee everyday so since yesterday it changed, as the worker replied yes. so odd how it goes up here at this store but the other stores in novi area, are all the original price and after that day those prices haven't changed. so not only did she lie they charged me more for a cofffee they barely made right. I'd rather go out of my way to another location than be over charged more than what I should be paying for what I usually get here at another store. read more

Was there at 6:25 in the morning to get a coffee and they were closed. Someone else was there and shared they had a mobile app order they needed to pick up. read more

A few spots to park up front, but it's mostly in the back parking. The front can be kind of a nightmare. . The building is usually clean and the staff are pleasant. It's very difficult to get out of the parking lot regardless of which exit you use from this location. Otherwise this is a pretty typical Starbucks. No surprises on the menu. Pricey drinks. Spent about $20 on three coffees. They were good, but just kind of standard. At least they didn't burn it. Although they forgot the chocolate shavings in the peppermint mocha. They also forgot to make them decaf and we didn't realize it until the drinks were half way done. Service was ok, not all that friendly but not rude either. Could be better for $6 a coffee. read more

Location, location, location.... is great but not so convenient. It's great that it's right off the expressway and also so close to the hospital but good luck navigating back to Providence after you get your coffee. There's a Right Turn Only sign on Beck when you leave so unless you're heading north you'll need to take the back way through the bank to get to bank to GR. It's also plagued with one of the least accessible parking lots ever. I'm all for handicapped parking but half of the parking upfront is handicap accessible. They have a drive-thru so a few more standard spots upfront shouldn't have been an issue. Service was 3 stars when I was here, each time I was here. Cashiers didn't speak clearly, they didn't make sure to get my baked goods otherwise coffee is as coffee does. read more

This isn't a bad location, but you'd think this wouldn't be busy walking in. This is not the case. This location is smaller but longer, and it's always busy and it's not easy to get a seat. This location does have a drive thru so you do have that option. read more

Starbucks - Trying the Unicorn before it's gone. - Coffee & Tea Near Me - Novi, Michigan

I come here a lot and I usually use the mobile order app, but this time I did not use the app. After my order was taken I was told to wait by the long table. 2 other people were behind me getting their orders taken when I was waiting. I saw them make a drink that looked like mine (I was unsure if it was mine at this point) and they set it aside. After it was put on the counter no one touched it to see who's it was the whole time I was there. They were super busy so I just hung out for like 15 minutes & then the 2 ladies behind me both got their drinks before me. I asked about it and it was brushed off like I was being that annoying customer who is being impatient. So I waited another 5-10 minutes and still nothing. So I finally asked again if that drink on the counter that no one has looked at was mine. Low and behold - it was.... Then I went on my merry way and I realized I was charged twice for the drink I spent 30 minutes waiting for (: read more

Ordered a medium soy latte and it came half full with all foam. Not sure if they messed up the order or not but this is the second time my drink has come back messed up. read more

Starbucks - a person holding a cup of coffee - Coffee & Tea Near Me - Novi, Michigan

See all

MAN I GOT TO TE YOU THIS IS THE PLACE TO GO!!!!!!!!!!!!! If you like standing in line for ever place your order wait for it for ever and have it be wrong let me tell you this is the place! But while you wait it's entertaining to watch everyone come in for their mobile orders and paw everyone's drink and food before they find their own and watch how they explain away their mistakes as your fault it's pretty funny till it happens to you!!! I would avoid this wrong order dirty store at all cost I am so done with this over priced not very good and also while your waiting you can watch the staff laughing and joking around instead of making coffee or picking up the place read more

Soooo can anyone tell me what this is?? I'm confused how you add ice and I still have a half coffee. I let some of the foam settle down a little but it was still low. This is supposed to be a grande but it looks more like a top. It was nowhere near being at the top. I never have an issue paying five dollars for a coffee because I believe in great taste but to pay five dollars for a coffee that's halfway for is ridiculous. I am not a fan of going to the Starbucks that are in target and Kroger's but it looks like I might have to start going back there because this one I'm not a fan of. I would definitely recommend sticking to just iced coffee no special orders and hot coffee from this location. People are really friendly and nice though. read more

Starbucks - Grande iced caramel cold macchiato..... more like a tall - Coffee & Tea Near Me - Novi, Michigan

Poor service. Drove up to the window. Guy working the window decided it was more important to go chat with one of his "bros" who'd just come in the store. I was left sitting there. No one took my money or started making my blended drink. I finally ran out of time and patience and drove off. I will not be giving this SB any more of my money So I go back to give them another chance. Orde my green tea frapp. They say sorry, can't do blended drinks. I ask for a mango dragon fruit. They say no problem but when I get to the window the guy hands me a lemonade. No dragonfruit. He tries to say the dragon fruit berries don't change the flavor, only the appearance. I guess he thinks I'm stupid. Of course it changes the flavor but he already had my money. It would have been nice to know when I ordered it. read more

I am super shocked to see that this Starbucks has such bad reviews! I started working in the area over the summer so this became my go to Starbucks. I usually arrive early in the morning and the line moves pretty fast and everyone who has greeted me at the drive thru window was always extremely friendly! I get a Carmel frappe and sometimes a bacon Gouda and they never disappoint. One of the faster Starbucks to go to! read more

This was the worst service I have ever received at a Starbucks. Ordered $50 of items and they snapped at us for ordering, in fact the cashier wouldn't even help us until we asked, and was annoyed when I came back to get a protein bar, he snapped at me to swipe my item myself and after pressing a button stormed off. When I asked who was in charge of cashing me out, one girl yelled at us that they were short staffed. Sorry you're short staffed - doesn't give you an excuse to treat your customers like trash. The shift manager was humble and apologetic when we complained, but the workers were rude and left a terrible impression. Make coffee at home. This location is not worth your money. read more

I live 3 mins away from this store. Love Starbucks drinks a lot. But that evening I only had fews minutes to stop by picking up my order before heading to school. I spent couple seconds while stopped at the traffic to order a Venti White Mocha Frapp. The store was not busy. But when I got my drink, I could not believe in my eyes that its a Grande cup but labeled as Venti size. I told the barista about it and she was like " just a sec" and turned away preparing other drinks. I then left with angry because I lost money and I was wasting time. What a cheating business. Was so disappointed and never come back again. read more

Starbucks - Cheating business - Coffee & Tea Near Me - Novi, Michigan

I don't know what it is but they kill it at making the cold foam cappuccino at this location. I've tried at 3 others (including in NY!) and they just don't make it the same. It's fairly convenient to get in/out of here in the mornings, they are very rapid with the online order fulfillment, and someone usually greets/thanks me even though I'm just in/out grabbing my online order. For those of you following my reviews, you'll note that I am also a big fan of this location since they put stoppers in the to-go orders by default! read more

This is the first time I have ever witnessed a Starbucks team treat someone as less than human. Cash in hand only wanting to buy a coffee and they told him to leave or they would call the cops. He was not causing a distraction. He was not bothering a single customer. His voice was quiet. He wanted a coffee to go. But he was homeless and that bars you from being a customer of Starbucks in this location it would seem. read more

Starbucks - When you are homeless and want to buy a coffee. - Coffee & Tea Near Me - Novi, Michigan

The worst location I've ever been. Only 5-7 parking spots up front. Parking lot in the back? Cool. 20 cars in the drive thru line is more than enough to block access to back parking lot. I as well as witnessing several others turning around and leaving. Will definitely not attempt this location ever again read more

Add-in station was a mess. Drive through was forever long. Only 4 parking spaces. Just not the best. Drink and employees were good

Their food and drinks are decent but the wait times for their drive thru are much longer than most other locations that I frequent.

Went through the drive through at this Starbucks and it was great! Only thing is I ordered a hot Latte and they made it iced-but honestly I'll drink both lol. Still tasted great! read more

This is my least favorite Starbucks and of course is the closest one to my house. I use the rewards app and mobile ordering. I always wait until what I want (Mango Dragonfruit Refresher) is back in stock or any of the fruity refreshers/teas because they run out of everything at the same time. Whenever I order, 9 times out of 10 I get there and stand for almost 10 minutes before I have to ask someone where my order is. That's when they tell me that they are out of something. Which is really disappointing because it says they have it and I pay for it before I even get there. It's crazy because they always have 8-9 people behind the counter, and they never notice me waiting an excessive amount of time. So, today when I saw that the food/drink I wanted was available, I ordered. I knew I'd regret it because this is what I got. Yes, the dragon fruit pieces are missing which make it pink, but it also tastes very watered down which leads me to believe they were also out of the mango juice. So basically I overpaid for a venti water. I will be driving to the next closest Starbucks from now on because I always leave happy and the staff is very friendly and attentive. read more

Starbucks - Mango Dragonfruit Refresher - Coffee & Tea Near Me - Novi, Michigan

Don't come unless you want to wait an hour just to get a cup of coffee. The line is long everyday and is very slow moving. Very little room to park in front. read more

You really need to step up your drive-through timeliness this is the second time I've had to leave because it's so slow.

SUPER DIRTY, unclean tables and over filled trashcans GALORE! It's a shame because it has a nice layout of tables and desks.

They literally NEVER have cold brew and are always "out" at any time of the day. If it's on your menu, have the product!!!!

Very friendly staff, professional and efficient! Always ask how your day is going and very happy, positive atmosphere

This is the fastest Starbucks in a 20-mile radius. I don't know how they manage to be lightning fast, always accurate, and friendly and professional all at the same time, but I'm here for it! Kudos to the Beck Rd. Starbucks team! read more

This Starbucks location was not a disappointment. I recently went there and found the employees polite, warm, and enthusiastic. My friend and I ordered sandwiches and drinks and they automatically made our order to go, which was exactly what I wanted, and the cashier told me "they typically do not as the question about is the order to stay or go". Great service! As we were eating our sandwiches and drinking our drinks, (my sandwich was a grilled sandwich and it was thoroughly warm), but best of all, was the lack of "Nats", that weren't flying around as we were trying to consume our food. GREAT! This location gets a huge thumbs UP! read more

I found the staff at this location to be extremely friendly and accommodating. I wish this location was closer to me. I really love it!

This Starbucks location is a disappointment. I recently went there and I found the staff to be rude, cold and brass. My friend and I ordered sandwiches and drinks and they automatically made our order to go, when I inquired about this, the cashier stated that "they typically do not as the question about is the order to stay or go". As we were eating our sandwiches and drinking our drinks, (my sandwich was a grilled sandwich and it was partly cold), but worst of all, were all of the "Nats", that were flying around as we were trying to consume our food. GROSS! This location gets a huge thumbs DOWN! read more