They make such great drinks at this location and the staff is always really nice! I gave 3 stars only because the employee taking orders for the drive thru tried to tell me that the drink Pumpkin Spice Creme doesn't exist and that there's only pumpkin spice cold brew or pumpkin spice latte. So, I then said nvm and ordered a London Fog. I then got my drink from the window person and the lady who took my order came over and still tried to tell me that I meant pumpkin spice latte. So, I showed her the Pumpkin Spice Creme drink on the app and she said "Ohhh". Not sure what the employee's name is, but maybe let things go or brush up on the seasonal menu:) read more

Visited this location recently, this is our usual OC Starbucks location. Unfortunately, during today's visit we experienced rude staff, and a long wait time before being acknowledged to place an order. read more

It's a Starbucks! Convenient location on Costal Highway OCMD easy access and plenty of seating inside and out! Staff are always friendly! The food is typical Starbucks menu! To Go usually! read more

Starbucks - My one for the Road! - Coffee & Tea Near Me - Ocean City, Maryland

This location needs more staff during busy times. It took far too long for our drink order. I won't be back.

do not let the short guy make your drink. it took us 10 minutes just to be acknowledged (we had just about every employee look at us and ignore us). then there was some stuff in my drink that looked like a rotten strawberry and was leeching yellow stuff. gross. look at the photo. my friends is how a pink drink SHOULD look. ended up complaining online to get a refund. drank a sip and my stomach hurt the rest of the day. read more

Starbucks - Coffee & Tea Near Me - Ocean City, Maryland

2stars for the awesome drink. I ordered on the app. I get there. I didn't walk up to the counter because I knew where to wait for my drink. The young man asks if he can help. I smiled and said I made an online order. As if to say I'm good thank you, he responds. Oh. Well that's going to be awhile because there's a line. (I look around- there's one man in the corner sitting) and just say ok. Thanks I see the girl making the drink. Pineapple lemonade. Was delicious! I added a cold cup to my order on the app. I see it on the counter. This man comes back out with a piece of paper and starts looking on the bottom of cups. I picked up the cup I purchased and walked it to him and said I think this is the cup you're looking for. He said oh ok. Well let me Check to see that you're allowed to purchase it and it wasn't put aside for someone. What? I just said ok and walked away. This place is ridiculous. He comes back out and places the same cup into a bag and hands it to me. I don't know who needs to hear this. But the young man that was working the register today and the last time I was there was rude both times for no apparent reason. He should probably not be customer facing. I wish I knew his name. Tall light hair, white boy. Just complacent and off putting. To the girl that made my drink! Bravo! You earned that tip! Won't be back. read more

Horrible!! Ordered two drinks via the mobile app. First one came out on time. Second one came out 25 minutes later. Inquired multiple times as to why the drink was taking so long and received snarky responses from a number of employees, including the person who appeared to be the manager. Not sure that leaving a review for Starbucks will make a difference in their nonexistent customer service, but this location is terrible. Go anywhere else! Food was bad too. Weather was nice though:) read more

Two of us placed a mobile order to pick up at the drive thru on 123rd St, Ocean City, Md. We parked and walked in to the pick up counter. Was able to get someone's attention and explained our situation. She walked away and came back with one of the orders. We could see the only hot order up on the counter but she went on to something else. We were able to get a gentlemen's attention and asked if he could get the drink on the counter. In the time that it took him to tell us to go up to the cashier, wait in line, and have her get it, he could have taken ten steps to retrieve it. Definitely an attitude problem in this store. No reason for this. It was not that busy. Don't know when or if I'll return to this location. I have never experienced service like this before in any other Starbucks location. read more

Very pleased with the quality of service. Steve is the best. He made sure the coffee and the refresher was made to perfection.

Moldy pound cake! 123 coastal highway. Spent over $60, rude staff, never again!!!! Called to complain staff said pound cake is taken out of freezer the night before. Disgusting! read more

Starbucks - a half eaten donut in a plastic bag - Coffee & Tea Near Me - Ocean City, Maryland

Good folks, pleasant dining area, clean restrooms, can't speak to the specialty coffee preparation I'm a pretty basic coffee guy - what's not to like read more

**GO TO COFFEE BEANERY** Since this bad experience at Starbucks OC, we've taken our business to the Coffee Beanery in Ocean City (Coastal & 94th St.) They have a Drive-Thru, they'll customize your drink order and they provide a wonderful and pleasant Customer Service. Their drinks are tasty and a little cheaper also! read more

Starbucks - Caramel Frappe - Coffee & Tea Near Me - Ocean City, Maryland

Here for a long weekend vacation and visited this starbucks several times. Not the best experiences and i go to starbucks daily at home. I have never been asked to leave the drive thru and come around again bc my drink wasnt ready. I pulled around and walked in to pick it up inside and the young man making drinks appeared bothered bc i payed for caramel and none was in my drink so he had to add it and had to add half n half. I said thank you twice without any response from him. My visit yesterday my espresso drink tasted like half n half and barely coffee taste. This starbucks is closest to our condo. They could use a little less sarcasm and more manners to customers read more

I love Starbucks! As a very frequent visitor I have two great recommendations. If you don't like the taste of coffee order this, it tastes just like a cinnamon bun! Grande Coffee frap, 4 pumps cinnamon dolce syrup, whipped cream on top, with extra cinnamon dolce sprinkles! Another one of my go-tos is a refresher. If you love sweet things you love this! Grande strawberry acai refresher with light ice, light lemonade, no strawberries, and raspberry syrup read more

Starbucks - Coffee & Tea Near Me - Ocean City, Maryland

This beauty opened its doors for the first time last week! I was in the area checking out the local eateries and was disappointed to see it was still under construction two weeks ago, but now that it's open, it doesn't disappoint! Beautiful modern interior and exterior, friendly baristas, free WiFi, drive thru and decent hours. All of the amenities we have come to expect and enjoy from Starbucks, NOW IN NORTH OC!! Bus stop is right outside!!! Located at the Uptown Center at 123rd and Coastal Hwy. Lovin' me some Starbucks today!! C'mon by! They're open until 1 Went back to this store September 8,9,10. I go everyday, twice a day when I am in town. Service took a steep nose dive one day. I pre ordered a drink with no foam. It had foam. Easy mistake, no problem. They said they would remake it. A few minutes later a guy dressed in all black came out and gave me the same drink half full of foam. At $5 a cup, I don't want a cup half filled with foam! I had to get out of my car, wait in line, and order again. A Barista remade it and gave me a comp's drink card for later, which I appreciated. So I had to knock my previous review down by one star. I am a YOUGE Starbucks fan, but there is definitely a barista or two at this location that just don't value customer service or attention to detail, which is sad and unfortunate for such a great brand. read more

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This was the second year this Starbucks was open during our yearly trip to OC. We've always had out of The park experiences here. The staff is always super friendly and they always make my normal drink (Venti cold brew) perfectly. There are a lot of great local coffee houses in the area but sometimes you just want a Starbucks and this specific one is always great read more

This is the slowest Starbucks in the world. Don't come here if you want to continue a relaxing vacation because this place will stress you out. read more

This is by far the worst Starbucks I have ever been to and sadly it's the closest to my house and I'm local. I used to live in a large suburban city and those Starbucks were packed daily and they had it down to a science. This one can't figure out up from down if more than 2 people order at time. I guess it's a management issue because they seem to have help at least but it's just so awful no matter what time of year. I don't think they can use the excuse that they get busy in the summer because again or can't find help, there are way busier Starbucks everywhere that are much more successful. If you want a drink you better order at least 30 mins ahead and they probably will be out of something very basic like syrups or cups. They are ALWAYS out and it's again it's a store issue but other Starbucks in the area don't have the same issue. The service is always so rude too, I placed a mobile order here and they argued with me that I didn't even though I clearly showed it to them on the app where it went through. So rude and no apologies. I've even written to corporate before and nothing has changed. Good luck to you if you stop here. read more

This review is based solely on the girl who took our order. She was beyond sweet, made all the drinks correctly and was happy. The facility was nice and new and easy to access. read more

Don't bother, if you're expecting to eat they are sold out of most of their stock early, also half their drinks on the menu are sold out... I used to be a barista and I can honestly say they're organization is wack! Get it together.. I completely get when stuff is out of stock but CONSISTENTLY is just unacceptable. Also we are sitting in a long ass line and the damn barista is making small talk With the girls in the car in front of us... anyone is the fast food knows when it's rush time KEEP THE LINE MOVING! read more

The girl in the drive thru was so rude. When we asked for straws she throws them at us and says "for ur straw less lids". Like maybe if you mixed up my coffee correctly I wouldn't need one. Never coming here again, customer service is beyond poor. Go to coffee beanery, it's night and day. Want my money back! read more

Great service. Friendly staff at the Lees Corner location. Love the app and use it most days. In and out lickedy split. read more

Starbucks - Coffee & Tea Near Me - Ocean City, Maryland

Don't ever go here. We ordered on the mobile app with a prep time of 4-10 minutes. 45 minutes later we still didn't get our drinks and the manager gave us a random persons coffee who didn't pick up their order. Now I'm out $12 and apparently they aren't "responsible" for anyone taking someone else's order and they "don't do" refunds. HORRIBLE customer service. HORRIBLE EXPERIENCE UPDATE: I emailed corporate about our horrible experience and they were very sympathetic and refunded my money and then some! That being said, still do not go to this particular location. read more

If you want bad service, this is the place for you. Starbucks is Starbucks but the customer service here was HORRIBLE.

It's a pandemic but instead of being able to walk through a "drive through" in a beach community, customers are required to come inside? As a former Starbucks employees and enthusiast who has been to-- and walked up to-- Starbucks all over the country and in other countries, the two Starbucks within Ocean City, Md are the worst at customer service and serving in the manner generally attributed to Starbucks stores. I ran 2 miles to get here. Next time I'll drive to West Ocean City. read more

My daughter has food allergies and wanted a refresher drink. None of the ingredients contain anything she is allergic to. We ordered the drink and a woman came up behind the cashier and said we can't guarantee anything. I responded and said I know-I would just like you to wash the cup you're using. The drink was made and then the woman who made the drink proceeded to tell me she "rinsed" the cup but didn't change any scoops and there are a ton of items she is allergic to back where she is working. She continued to tell me how many allergens there are as I walked out the door. If every other Starbucks can accommodate making a drink for a customer with food allergies-you can too. They just didn't want to take the time to do it. Shame on you. It's 2022 get it together! Also-mobile orders should NEVER come before a customer standing in front of you. When I got there, there were. 3 people ahead of me and I had to wait 20 minutes. This Starbucks is poorly managed. The only nice person we came into contact with was the cashier who even offered to make the drink for my daughter. Then the other woman-I'm assuming they manager came in behind her telling her how there are no guarantees and she will tell the worker to rinse the cup (not even wash it). I ended up throwing the drink in the trash because they had my daughter so upset thinking that peanuts, tree nuts and soy protein would be in her refresher. Do better Starbucks! read more

This is my absolute fav Starbucks!! The order is always made perfectly, the staff are friendly, they know you by your voice when your a regular and the customer service is top notch. I have witnessed mounty Police in line on their horses in the drive thru getting coffee, I have participated in the 'pay for the person behind you' (I was the 15th person in a row to do it), I can always count on finding my Starbucks merchandise there and am always greeted so nicely when I drive up to pick up my mobile order. Barista Kevin introduced me to the Starbucks app years ago. He knows all the products well and made some nice suggestions on new drinks. He is just so helpful. I don't know how they do it...they get busy at times, but they all work together so well and keep the customers happy!!! Dorfy loves you! Keep up the great work! read more

Starbucks - Sweetest people at this Starbucks!!!! - Coffee & Tea Near Me - Ocean City, Maryland

Says close at 9 but, the two people there ignored us at the window and had front door locked at 8:50. When I pulled on the door the girl raised her arms up and blew us off. read more

This is the absolute worst starbucks I've ever been to. Placed an online mobile order to pick up through the drive thru. We got up to the drive thru after waiting 15 minutes and the girl wouldn't pull our ticket to make the order, even though we were there at our ticket time. They refused to take a new order or start on ours, even though it was due to be done. We got up to the window and at first they said we could wait there a minute, but then someone else came over to say we couldn't. She was incredibly rude and offended no sort of compensation or credit to make up for their poor service. absolutely horrible customer service read more

This location was particularly slow even before COVID. Please train your staff to work with a bit more sense of urgency. Consistent slow and non-effective service. I'll go to a local family owned place next time and pay the extra few dollars. read more

A busy Starbucks location at the beach closes at 8 pm??!! IT's NOT EVEN DARK YET!!! My husband and our friends stopped after dinner tonight and literally watched them lock the door as we were hurrying across the parking lot. We weren't the only ones either. This location is closest to our friends' hotel and was out of breakfast at 8:40 this morning. We were headed to 16th Street for the air show, the Starbucks there was super busy but well-prepared and still had everything at 11 a.m.! Obviously the downtown location's management knows how to run a busy beach location, kudos to them. read more

I promised I would never do a Yelp review but I have never been so livid . Every. Single. Time I have been here they get my drink wrong and then do absolutely nothing to help me out or fix it. The employees are rude and clearly don't wanna be there. I would recommend a new set of employees who know how to make drinks and care about their work... read more

Typical Starbucks menu, but warm and welcoming staff and great location with easy access in and out.

I almost didn't come here because this Starbucks has such bad reviews. And granted my sandwich was inside out for some reason. But the customer service was excellent, and my food and drink tasted great! Just what I needed this morning read more

Did a mobile order and only received one out of the two drinks. They were very unapproachable to ask so I just left after waiting 20 minutes for the first read more

Oh my god...go to wawa one block south and at least you can make your own coffee and know what you're adding to it. I always have Starbucks gift cards and occasionally spend them at the beach. Have placed many mobile orders this summer and fall and none of them have ever been correct. Employees are uncomfortable and rude in store and at drive thru. AVOID AT ALL COSTS. read more

the girl in the drive-thru was extremely racist and their customer service was horrible. they couldn't even issue a refund.

The last two times I bought coffee from this Starbucks it was luke warm. Not a good cup of coffee for those who are looking for a hot cup of coffee. Friendly staff. read more

The crew at this Starbucks is cold and rude! I would never want to spend my day hanging out there. They seemed like the racist type that can be blown over like a feather. Mcd's next door has better espresso. read more

You hate to see it. Cashier kicks me out while I wait online with my fiancé because of social distancing. But there are other couples and groups inside. I come back into order and kicks me out again. Umm hello? Look around, there are literally groups of two or more people inside. Why do I need to go out? read more