I need to give a big hug and thank you to Tiffany and Ashley after ordering from the Starbucks on Carnelian... I ordered a pretty basic drink as you can see and it was not to my liking after mentioning it... the drink was made again but again it was bitter and not to my liking... After getting no where with the staff...we left but then I became upset that I wasn't being heard.... I went to the next Starbucks and was blessed with the 2 ladies listed about! Outstanding customer service to say the least... annnnnd.... the drink was what I expected it be...PERFECT! Again a shout out to these 2 ladies (TIFFANY AND ASHLEY)... Definitely employee's of the month!!! read more

For the woman who took my order and then laughed at me because I couldn't word my order right... vanilla blonde latte, It's my fist day out since a bad accident and I am recovering from a brain injury so I studder now . I asked for the proper way to say it and you were rude and condescending. I'm so tired of coffee culture just do your job, you know what I mean. Consider that when you're working with the public you don't know what someone is going through. read more

Starbucks - Coffee & Tea Near Me - Rancho Cucamonga, California

Great Visit I would like to recognize Maya for her exceptional service and contagious Smile. Despite a crowded weekday, she kept her demeanor and never missed a beat. Extremely chaotic , yet she controlled the entire order/pickup line....all with a smile! Thank You for reading read more

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Be very careful when ordering and receiving food from this location. Frequently sell expired food items. They are very apologetic when you bring it to their attention, but you are the one that will be inconvenienced. My recommendation is go to another Starbucks location. read more

A Note About My Recent Visit to Starbucks (Foothill & Archibald) As a local community connector, I enjoy supporting neighborhood businesses and often meet clients at familiar spots like our local Starbucks at Foothill and Archibald. During a recent business meeting there, I had an unexpected experience that I feel is worth sharing, not out of complaint, but to offer perspective. While engaged in a productive conversation with my client, we were kindly approached by a barista who informed us of Starbucks' policy requiring a purchase to remain on the premises. I was surprised by the timing of the request, as we were already well into our meeting and had every intention of ordering. I've met at this location before without issue, so this felt a bit unexpected. That said, I remained calm, understanding that policies exist for a reason. My client and I placed our order, and to my surprise, the barista generously offered a complimentary coffee perhaps as a gesture of goodwill recognizing the awkward timing. I took no offense. In fact, I later ordered more items to-go as part of my business practice: I prefer to focus on work first, and enjoy food and beverages after. My meeting went smoothly, and I left with a reminder that grace, understanding, and professionalism go a long way in any setting. Let's continue to support our local businesses and each other--with kindness and communication. ~ Tressa Smiley Publisher & Community Connector Rancho Cucamonga Living read more

Starbucks - Coffee & Tea Near Me - Rancho Cucamonga, California

I want to leave this review for Anissa, she was genuinely so so helpful at the POS as a former starbucks employee it really is great how helpful she made it to achieve a strong coffee/Dubai matcha combination and ensured that it be something I would genuinely enjoy. As we all know this is a luxury treat we get to spend on ourselves in this economy so I'm really glad this experience was great! Thank you girls! They did amazing! read more

Starbucks - Coffee & Tea Near Me - Rancho Cucamonga, California

I normally go back and forth with deciding what to order that isn't too sweet or has less sugar.This drink is delicious .. and Mel was so pleasant, helpful and nice. I had to make sure that I acknowledged her in hopes her manager or store manager will see this also. Thank you guys for everything today (the drink and customer service) and thank you to whomever made this drink. read more

Starbucks - Salted Caramel Cream Cold Brew - Coffee & Tea Near Me - Rancho Cucamonga, California

This shop is great. Staff if friendly and helpful. Even when I messed up my Mobile order, Maya was quick to help and fix my order. They're all so sweet. The vibe is great. The team smiles and laughs with each other. It's a great vibe to stop for my morning coffee. read more

Typical Starbucks but the service is great here. Bathrooms are nice and clean. Only odd thing is the configuration of the lot. Drive thru basically ends up in the street and parking to go inside is limited. read more

Ordered a venti they gave me a grande. They fixed it by pouring the grande into a venti, topped it off with ice & still charged me the difference. read more

Starbucks - Iced matcha - Coffee & Tea Near Me - Rancho Cucamonga, California

Chunks of matcha powder in my latte. And it's mostly ice. I tried to sip my drink and it only dribbles out because it is blocked by all of the ice. For $7.15? I usually go to coffee bean and tea on haven but I didn't want to put up with the Trader Joe's plaza. I wish I put up with that plaza instead read more

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Friendly staff and clean restrooms food came quick too! Will be coming to this location again read more

Starbucks - Goodies - Coffee & Tea Near Me - Rancho Cucamonga, California

I love this Starbucks as staff is friendly and orders are ready right away. Ambience is great and location is clean. Love to drink a hot chocolate in this nice cup. Yummy!! Definitely will return. read more

Starbucks - Hot Chocolate - Coffee & Tea Near Me - Rancho Cucamonga, California

My favorite Starbucks in Rancho Cucamonga has a bit of history. I remember when it used to be a KFC, and before that, it was a Naugles. After school, I'd grab a strawberry shake from Naugles. The building next door was a Yamaha shop, and I actually still have a 40-year-old brochure from there for a bike my parents couldn't afford. Today, I stopped in for a warmed-up cheese danish, which came on a plate--nice touch. The staff also filled up my water bottle, since I often swing by during my bike rides. I always appreciate how the team keeps the place spotless and handles everything with such enthusiasm. They make even the most complicated drink orders look easy. I understand the food service business is challenging, and compliments aren't always the norm. That's exactly why I want to make sure I express mine. Big thanks to the awesome Starbucks crew in RC off Foothill and Archibald--you all rock! read more

Best Starbucks location in Rancho! My coffee is made perfect every time. The baristas are always nice too.

I went into this location today to use the restroom being that I'm pregnant and can not hold my bladder. I went into the store and there was a blonde lady there taking inventory of the cups and I kindly asked if I could use the restroom. She asked if I had made a purchase and I had let her know I had purchased a drink through the drive through slightly earlier. She told me I'd have to make another purchase in order to use the restroom. I pointed out that I was visibly pregnant and about to pee myself and she stood firm. I let her know it was against CA law to with hold the restroom since the establishment serves food and drink (Ally's Law) and at that point she sighs and gives me the restroom code with a bad attitude. This was disappointing due to the fact that all Starbucks locations I've ever been to provide great with customer service with smiles on their faces. Shame on the worker. I would not return to this location because of this and wouldn't recommend friends and family in the area to return either!! read more

It's always a pleasure to visit the place and have some refreshing drinks with friends and family and have a great service. Great people very nice and friendly read more

The drive thru is always packed, which is why I took off a star. You can only come in thru Archibald and not Foothill in order to get in the long line. Service is excellent!! Everyone is sooo nice and kind. The staff is always friendly to my dog Loki. Drinks and food are always tasty!! read more

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Amazing drink. The workers were very nice. I order on the app and when I got there my drink we already made. read more

Starbucks - Mango dragon fruit - Coffee & Tea Near Me - Rancho Cucamonga, California

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Service and ambiance was very pleasant Very quiet and relaxing. Very clean inside and outside. read more

It's all great here. The coffee, food, employees, atmosphere, cleanliness, friendliness. Very joyful.

To the male Starbucks barista that was working today. You are a true hero. I may go into burning building to pull people out and have to climb up ladders to get kitties out of trees. But you sir save me from having to buy new jeans. Thank you very much. You did not hesitate at all for that bathroom code and I appreciate you so much thank you sir. read more

This Starbucks was a KFC before so it never had a drive through line that blocked the driveway, but now that it's a Starbucks, it's a hassle to get to/through. Even parking to go inside is weird because this shopping center is on a weird slope and this Starbucks is in its own enclave. If you have a nice car and don't want to get a dent or scratch, don't go here. There's so many instances where your car can get dinged here, I would not risk it. The staff are always quick and kind but it's just not designed well and there's plenty of opportunities for your car to get hit or you hitting a car or person in the parking lot. read more

Morgan on drive thru amazing job thank you for being so cheerful and extremely helpful thank you read more

Starbucks - Drive theu - Coffee & Tea Near Me - Rancho Cucamonga, California

During our visit here. Wife and I were in the mood for impossible breakfast sandwich. Is sad the patties are low. This is the second Starbucks we stop by. The one in upland were earlier and the girl was in the cashier we her racist remark face did not want to help us. I was annoyed. These cashiers do not have courtesy. The cashier in this location try to offer us meat. Hello ???? we are asking for impossible do not you think. This need to be mindful about customers read more

Starbucks - Late breakfast. Spinach feta wrapped are good. - Coffee & Tea Near Me - Rancho Cucamonga, California

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Very dissapointed when going as me and my family needed the bathroom and were denied the service we had gone to another starbucks and orderd however the bathroom was broken so we drove to this one where we explained the situation and my daughter needed to use it urgently as we were on a road trip and other places were closed but as we got to the counter she did not greet us or said anything but my daughter asked if the bathrooms were available she seemed annoyed at the question and asked if we planned on buying anything and my daughter said no so then i went to ask her if she spoke spanish because i speak spanish better to which she said no and i expalined in eglish why we were here and i could even bring in the items we purchased to show we had bought something but just needed the bathroom for my daughter to which she repeated herself "I dont speak spanish " even though i spoke to her in english and kept trying to explain she seemed angry that i kept speaking so she very angerly gave us the code but spoke over me so i coudlnt hear and i missheard it so i went back and asked again to which i was greeted by this kind asian girl who smiled and wrote it down for me I was thankful to her but the other girl stepped away and went on her phone. This person what a white woman, perhaps in her mid-20s, quite short in stature, and we are Hispanic. I saw this as her being racist, as my English is not perfect, and after speaking to her in English, she said in my face she didn't speak spanish. I don't think I have ever been treated this way and felt embarrassed. I felt it was an act of racism because of the way we look and speak. I truly don't wish for anyone to have to feel that way and go through that, so I just wanted to share this bad experience with anyone who may go to that place. read more

Last night, my boyfriend ordered me a cinnamon dolce with NO milk foam and no whip and tell me why these people proceeded to added milk foam! It even shows on their ticket. This always happens at this location never anywhere else. Last time i opened it in front of them and saw they added the two things i didn't want , and i sent it back to be remade. other than that the drink was fine but i was still disappointed. read more

Starbucks - the ticket stating what i ordered - Coffee & Tea Near Me - Rancho Cucamonga, California

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This is my fav Starbucks to visit. Amazing customer service and most importantly the CONSISTENCY of their drinks is spot on. This location isn't the closest to my home but I make the extra drive and that should say a lot. read more

I try to avoid this Starbucks at all costs but I stupidly made a mobile order here. I understand the staff is busy with so much but can a simple acknowledgment of your customer's presence be too much to ask. One barista, made eye contact with me and other customers and ignored us. Even after I said, "Excuse me, hi, we are here for mobile orders." The other barista also looked at us, laughed and carried on. Oh, sorry, she JUST got on her shift and loudly stated how "I don't want to do this." with customers around. I will be more careful with my mobile ordering and make sure not to dare ask for the order I placed. read more

No complaints here. I've visited this location several times and they've always been friendly and have gotten my order correct. This is a drive through location (which always makes your coffee breaks super convenient) with seating inside and out. The drive through is long but a little difficult to maneuver around so be careful! Today my barista was Kady and she was a sweetheart. Thanks for being so kind to my pup in the front seat! read more

Starbucks - View of the location from the driveway. - Coffee & Tea Near Me - Rancho Cucamonga, California

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There was an incredibly long line for the drive thru at this Starbucks, but parking in this lot is limited. I was expecting to be in the line for quite awhile, but the line went incredibly fast! I was pleasantly surprised to be in and out so quickly. My drink was perfectly prepared and ready when I got to the window. Way to go, Baristas/Partners! read more

Let me update my review. So first off this location is the closest to me and most convenient I do have a closer one but it's inside my local Albertsons and it's a hit or miss type so I rather avoid it at all costs, anyways I always do mobile order at this location for faster ordering, since my last experience I haven't received bad service my drinks are always consistent and great customer service ! read more

The blonde headed girl that works in the drive-through window on the evening shift is extremely rude. Someone should tell her that it's not nice to stare, I walked in to get my drink this evening and literally from the time that I walked in the door to the counter and out the door she watched and stared at me. The whole entire time made me feel very uncomfortable when I said something I was laughed at very, very, very rude and unprofessional if you ask me read more

I came through with the most complex order in life -- Iced quad espresso 3 pumps of SUGAR FREE vanilla 3 pumps of SUGAR FREE cinnamon dolche 2 splendas Salted foam Light almond milk -- The young lady who helped me was all alone in the morning which made it hard for her but she did well by taking her time getting the order correct. I can understand the customers behind me being upset but I appreciate the love And they delivered on point better than expected I appreciate the love at this location read more

Starbucks - Hanging - Coffee & Tea Near Me - Rancho Cucamonga, California

My go to Starbucks! Personally I've always been helped my friendly associates. My drink wasn't tasting to my liking today, and Mel took care of it right there and then. The taste was so much better. Thank you Mel for the remake, it made my Sunday also, this place is usually busy because of drive through but it's honestly so fast. read more

Starbucks - Coffee & Tea Near Me - Rancho Cucamonga, California

I have gone to this location more than once and my order is not always correct. To top it off I can't even receive a thank you for the tips I have left... read more

This location is very quick with the drive thru orders & walk in. Never had an issue. read more

Starbucks - Coffee & Tea Near Me - Rancho Cucamonga, California

Things have gone downhill here. They are really fast even with a long line but at the cost of drink consistency. I always order some variation of cold brew with cold foam and more often than not, there's barely any cold foam. I have to pay extra just to get a normal amount now which with the cost of drinks is ridiculous. I'm giving 2 stars because they are fast and they always have really friendly workers, but the quality of the drinks isn't good anymore. read more

This location is awesome super nice employees! I was greeted by many different employees throughout my 5 minute trip inside, a friendly cashier, personable barista, employee complimented my outfit, and a employee hand delivering my sandwich! This location made my afternoon so sweet and great atmosphere! Got a venti iced green tea latte with soy milk my favorite drink! Also got a roasted tomato and mozzarella panini the yummiest sandwich! read more

Starbucks - Iced green tea latte with soy milk - Coffee & Tea Near Me - Rancho Cucamonga, California

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Made my drink with old milk/cream. Tastes awful, like rotten milk. I do not recommend this Starbucks