There was a fly on the mobile order sign. The employees were in the Christmas spirit with the Christmas music. But the fact they took 20 minutes to get me one cookie is terrible. all in all This Starbucks is not too bad. read more

Starbucks - A fly on the mobile order sign - Coffee & Tea Near Me - Rancho Mirage, California

i paid almost $7 for basically a grande cup of 2% milk because where's the FOUR scoops of Matcha?? I purposely added an extra scoop just in case and I still got one to two scoops max. The lady in the drive-thru seemed nice so I'm giving it two stars instead of one because of her lol also i just realized this is supposed to have lavender cream on top. Where's the purple? read more

Starbucks - Coffee & Tea Near Me - Rancho Mirage, California

This place is boppin'!! Non-stop traffic and the staff are hustlin'. AND the staff are really nice. To literally everyone who walks in. It feels like a little exhale just being here. I got a coffee and a bagel, so nothing to write home about. It's consistent quality. But I just wanted to give a shout out to the staff. Working hard and greeting every person like they were expecting them. Thanks, crew! read more

I had the worst chai latte ever at this location on Thursday, Match 5 in the morning. The drink had no flavor. I was shocked. That has never happened to me before. I deserve better for the price. read more

todays visit reminds me why I stopped going in favor of Dutch Bros. rude and pushy I kept telling the barista my payment is processing can you wait a minute but he couldnt calm down the more he complained the more my iPhone thought Siri was being called. I showed him my phone were it said procession payment in the Starbucks app. left with my drink to find the parking lot guy blowing debris AT MY JEEP trying to make a pile on the other side of my jeep from no logical reason , literally blowing debris on and in my jeep, literally the parking spaces were empty in front of the store front door , and hes standing next to my driver door blowing debris at my jeep. Trying to make a pile of debris on the other side at my passenger door (closer to the pizza place) this caused debris all into my car and on it. pay for a car detail please. read more

Starbucks - Some of the Debris blasted into and onto my car this went thru the bottom of the driver door - Coffee & Tea Near Me - Rancho Mirage, California

Today marks a profound shift --a rare and fleeting gift from the desert that I'd been waiting for with quiet anticipation... For the first time in what feels like forever--TEN ( 10 !!!!! ) months to be exact--I can finally sit outside, truly be outside, and feel the perfection of Rancho Mirage's weather gently embrace me. No gale-force winds battering me, no relentless sun beating me into retreat, just a perfect balance of warmth and coolness. It's the kind of weather that so many dream of when they envision life in the Coachella Valley but rarely experience for much of the year..... when it FINALLY arrives, it feels almost sacred. This is why people move here--why they trade snow for sand, why they endure months of blistering heat. It's for this: these FEW months of absolute perfection, where mornings unfold with PINK light, afternoons linger with just the right amount of warmth, and evenings wrap you in the softest desert breeze. It's a chapter of the year that feels so full of possibility, yet so achingly temporary... . There is a bittersweet urgency to it. This weather, this magic--it doesn't last. By the time the end of March rolls around, the perfect days will fade, and the valley will return to its typical challenging self. . These months are a gift, but they are also fleeting. So, what are you waiting for? If you've ever considered visiting Palm Springs or the Coachella Valley, now is the time. This is the season that lives up to the postcards, the season that will make you fall in love with the desert. Come feel the perfection before it's gone. read more

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Janice was very pleasant and welcoming!! Glad I came across her during my hectic morning

Great crew always friendly. Latte and frozen concoctions all great . Love the mobile app too!

I am a loyal Starbucks customer since they first came to California in the 1990s. I frequent about four different locations in the Coachella Valley this one being closest to my home. I also frequently travel around the country and other parts of the world where I go to Starbucks. For some odd reason, this particular location never provides sleeves for their hot coffee drinks. Every time I go there, the drink is sitting there waiting because I ordered it on the mobile app and then I have to stand there and wait for five minutes for someone to acknowledge me and to ask for a sleeve for my hot latte. This is the only location that this ever happens in. Today after multiple times of dealing with this, I finally asked the barista why they never seem to provide slaves and he said that their policy is only to provide sleeves on Venti size drinks. I'm not sure why a hot drink of one size can warrant a sleeve over another size. They're both hot to hold onto. I think this is a ridiculous rule. That seems to only be in this location and it's annoying. While I am doing the review, I'll also mention that in any other state and country that I've been to a Starbucks since Covid ended there our stands in each location where you can put your own sugar and put your own vanilla or chocolate powder. Except for in California. I'm not sure how a global company like this can have one rule for California And different rules for everywhere else. Especially when all the other cafés in California have stands where you can doctor up your coffee the way you want it. It's inconvenient and outdated and it's slowly making me want to frequent other non-Starbucks locations, especially when I am in California. read more

I knew there was a reason I don't go to Starbucks and it's not because I'm not a regular coffee drinker. The service is complete rubbish. Sorry, I'm not British, but it was so bad I'm indignant. There was only one person before me so I didn't think it would take to long but I was wrong. I ordered a breakfast sandwich and a small (tall) Americana. My sandwich came up right away. But it was clear that my drink got put to the back of the drive through line. Because I watched them serve close to 10 cars at the drive up window before my drink came up. By that time my sandwich was cold and I was steaming mad. Of course as usual, the coffee was burnt and the microwaved food was bland as mincemeat pie. See that, how I brought the British shtick back round. K. Sorry, it sounded good in my head where it should have stayed. read more

Has a drive through, the ability to order ahead. Definitely walking distance from the river if you're looking to spend some time waiting for your movie showtime or for meeting up with friends. Clean cafe and bathrooms. Depending on the time you come the wait isn't too bad. The baristas are nice, the food is pretty known across all the Starbucks. Check the in app menu beforehand to see if your favorite drink/inclusion/food is available. read more

Wow! I have never been to a Starbucks Drive thru that moved so fast. The long line had me thinking I was going to be there a while. Super fast and solid service. They were on fire today. read more

I went early to get a Red Stanley with my stars I saved but employees took them they use their status to enter the store ahead of the public but dont clock in until after they buy the limited release merchandise so basically they cheat. read more

Starbucks - Crime at Starbucks customer went crazy throwing coffee and throwing chairs and the window - Coffee & Tea Near Me - Rancho Mirage, California

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Easy parking, really good service and cleaner than most Starbucks. Only draw at all is the recent price increase by corporate.

Never has any drinks and when they do they don't make it correctly. My frappuccino is all milk and no chocolate!! Takes 30 minutes to go through the drive thru even if it's empty. This location is NOT worth it! The employees are nice tho! read more

Starbucks - this is supposed to be a double chocolate chip frap - Coffee & Tea Near Me - Rancho Mirage, California

Came to get our drinks on the way out of town. No other people in the store. Someone came in after me, atleast 5 mins after me, knew "Gram" by name so of course he made her drink before mine and handed it straight to her, yup her hot food too! I said, that's ok I'll just wait for my drinks and food, they replied yours is coming up. How sad, that's not good service. Make sure you know someone by name so you can get yours before anyone else, very disappointed. Even if I knew someone, I would not want to be served first, that's disrespectful. Booo to this store! read more

Another great Starbucks location. I have yet to find a bad location except for one in Northern California. This store, like the others is immaculately clean inside and out. Staff is well trained to make everything in the right way, so the drinks are always delicious I also appreciate the snacks they have to offer like the cake pops. Or the chocolate rice krispie treats. For breakfast I occasionally have the smoked bacon egg on English muffin. Thst bacon is so smoky and delicious. You will love this place read more

While I was power shopping in Stein Mart, Dear Hubby decamped to this Starbucks. Once I finished across the parking lot, I drove over. At 112 degrees, it was too hot to walk back and forth! This appears to be a newer venue, per the contemporary architecture. It has a large interior space, plus an outdoor patio. They got me fixed up with an herbal iced tea with a splash of lemonade, which was super-refreshing on such a brutally hot day. DH was happy to have a cool indoor spot to plug in his tablet to recharge while enjoying a Frapuccino. This was very conveniently located on Bob Hope Drive near Highway 111. They had a fair amount of customers in the middle of the afternoon, despite the weather. read more

Starbucks - Exterior view. - Coffee & Tea Near Me - Rancho Mirage, California

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I start off my work mornings with the mobile pick-up app (order is placed under my Husband's name---so most of the staff think my name is Scott). Everyone has always been really friendly and my coffee is always ready before I go to work. I had a busy, hectic lunch today and had little time...so I went through the drive through and had the most enthusiastic greeting at the ordering kiosk...MATTEO was so friendly, nice, cheerful, and totally made me forget about the stress of preparing for Easter Weekend. Cheers to everyone for always making sure I get my morning coffee...I couldn't function without you!!! read more

Apparently if you are not a daily customer here you don't get the same customer service. All I ordered was a Venti dark roast coffee with extra cream. The first one came out and it was cold the second one came out and it was colder. They told me that's because I ordered extra cream. I ordered extra cream and every Starbucks and my coffee is always hot! So for a pre-ordered coffee, not a fancy drink, took 15 minutes inside the store after I had pre-ordered it for a grab and go. Don't think I'll be coming to the Starbucks again. read more

Starbucks - Coffee & Tea Near Me - Rancho Mirage, California

On the 17th around 8am i placed a mobile order. when i went to pick it up 20 mins later my drink was still not ready but my food was. I waited almost 30 mins for my drink. Employee on register was very kind and apologized but whoever was taking mobile orders was not completing them as i overheard other customers question employees about their mobile orders as well. Disappointing for a place with high standards. read more

Ok so this location always gets my drink right and they are very quick I always do a mobile order and never ever have to wait! And it is ALWAYS correct. Great job you guys!!!!! read more

I just came to order through the drive thru and I was quite appalled by how your employee was talking about customers. Saying how she hates when customers ask about certain drinks. I hope she realizes as a barista. It's a part of her job to talk about drinks that she is making. And because you guys like tips, here's a tip for you and your employees. Start treating your customers better we're the reason why you guys still have a job! And also start having shit in fucking stock every time I come through you you guys never have the food items that I want. read more

Ordered at 8 am through the mobile app and got our items at 8:35. People that walked in ten minutes after we went in to pick up our items received their items before we did. Many people were in the same situation and were all around frustrated. It delayed our travels home by thirty minutes and overall it was a disappointing experience. read more

Friendly and fast service. Good drinks across the board. If you want, you can even customize your drink to your liking.

The worst starbucks we have in the desert! Diana or Diane has horrible customer service. I walked in early morning yesterday, they automatically assume I placed an order asking for my name. I said I need to order and then she takes the person behind me. I was just standing there in line like hello I was here first. She still doesn't know what she's doing and she been there for a while. I'll never go to that place again! read more

It was the worst Starbucks I've ever been in my whole life the manager was a jerk he wouldn't even want to talk to us I was there 40 minutes never got my food or my drink I would never recommend anybody to go in there again read more

This is the best Starbucks in the whole Desert! They treat you like family, it's basically my second home.. no matter what goes on in the world.. this Starbucks will be here for you. read more

Friendly staff but slow drive thru. If the drink isn't ready why can't the car pull over and then when it's ready walk the drink out? Or a separate drive thru for just drop orders read more

I think this Starbucks became the best Starbucks in the valley when the Barista Sierra started making my drinks. Very hard worker and great personality. She introduced me to dairy free milk and it's great. 10/10 would recommend this Starbucks. read more

This Starbucks seems to have all the good stuff: an available Drive-Thru option, AMPLE lot, great customer service, restrooms you don't need a code to use, indoor/outdoor seating minus panhandlers. BONUS: it doesn't smell like mop water. As far as I can tell, there is no noteworthy bad stuff. Highly recommended. read more

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Ordered online for pick up and go. I get there one of my drinks is made the other one the girl spilled on accident. Didn't clean it up left it on the counter and proceeded to make someone else's drink from the drive thru. I sat there for 5 mins before asking for the drink that was already there sitting melting. They handed me the drink I walked out to tell my Bf why it was taking so long. I go back in to check on his drink. One of the workers ask the girl if the drink was ready she nonchalantly states "yea but I think he accidentally took it" referring to the guy working the drive thru. She quickly grabs the drink from the line up and hands me my drink.....ugh I will not be returning here. Customer service is below Starbucks standards They received two stars because the drinks were good. However no sorry we spilled the drink ...or sorry it will be just a few minutes...no nothing. read more

This a very new Starbucks here in the desert and I would like to give them 5 stars. Super friendly staff - they will always make you feel welcomed in the café and same when using drive-thru. Café ambience - very nice atmosphere where you feel like just sitting there and stay for a bit no matter what you're doing. Cleanliness - spot on! Restrooms are squeaky clean too. Drinks - they always make them very well which is why I like this place a lot! This Starbucks is my favorite Starbucks here in the valley. read more

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If I could give zero I would! The man working the drive through on Saturday late afternoon was so unkind. It was my birthday the day prior sand I tried to use my free birthday drink from Starbucks but he said it's only good on my birthday. Like really, okay even if that's their policy you would think he could make an exception or get his manager to do so. I will never return to Starbucks again. I read more

I so enjoy heir coffee and Frappuccinos! Specifically in the hot summer! I'm so glad there are so many Starbucks in our area to choose from. read more

Great coffee place. Always go for my morning coffee. Friendly and fast service. Also serves breakfast which is convenient. Highly recommend.

Very friendly and helpfull i didnt have to repeat myself their staff is the best all smiles nothing bad to say at all read more

Starbucks - They make it right ever time - Coffee & Tea Near Me - Rancho Mirage, California

All the baristas are super friendly here and make drinks up to par. I always give them props because they're always dealing with the big rush of college students read more

I have to say that the costumer service at store #25820 they rock. I like it when they know my name and my drink that's so cool. I want to thank- Tiera- Marich- Jen- Alice- Carlos- Jeanette Ast Manager - Julia- Manger- Darcy-D. Man- Josh- They are the best ever so take care of them :) Leslie Botchan read more

I'm really not want to leave negative reviews especially being someone who has worked at Starbucks for five years but this is the worst Starbucks in the desert and the slowest drive through. Unfortunately it's the most convenient location which is why I come here but there is always a huge line in the drive-through I just waited over 20 minutes for my drink and when I got up to the Window the girl didn't greet me gave me gave me a bag of food which I didn't order any food and then on top of it after waiting that long in line she didn't even have my drink ready. What are you doing all this time? And then after all of that to not even thank me or anything after giving me the drink. What kind of customer service is this? I am very disappointed in This store their employees and the customer service they provide and speed of service. What a joke. this is not the first time this happens almost every single time I go to there ‍ please train your staff right it's honestly such an easy job working at Starbucks read more