There are multiple Starbucks at STL airport. This review is for the one in Terminal 1 near Delta's gate A4. This morning, there was quite a queue waiting but I checked and yes, you can order from the app. No need to wait in line! I placed my order, took a comfy seat and waited about 10 minutes for my coffee and breakfast sandwich. The pizza place down the hallway isn't open this early and they have power outlets, so no problem with eating and hanging out there until it's time to board. [Review 1749 of 2024 - 385 in Missouri - 22772 overall] read more

Starbucks - Starbucks at STL Terminal 1 - Coffee & Tea Near Me - Saint Louis, Missouri

Wow, out done! Saturday visit gone wild . My cousin spilled out drinks I. The drive home. When she called back the person that answered agreed to pull the mobile order ticket and remake everything, 3 drinks. When my cousin arrived, she said how friendly everyone was(she went through the drive through the first visit). When she connected with the barista that she spoke with, and confirmed she spilled the drinks, she wasn't charged to refill the order ...,thanks so much read more

They close earlier than they're supposed to. Workers look like they just want to go home. Whoever manages this location should be fired, along with everyone else there. My flight is delayed 2.5 hrs and I really needed a latte. Unacceptable to close early. Demographic tendency, I guess. read more

Starbucks , we know what this is . Overpriced just located in Lambert Airport. Thank god for gift cards. I ordered the caramel brûlée latte. Delicious! Staff was friendly, service was speedy. Hot and fresh , made to order. read more

The Starbucks in Lambert Airport (Terminal 1) offered great customer service. The associate servicing us was very friendly and helpful!

This is why I don't use Starbucks at home. 22 minutes for a mobile order iced latte. Insane. All of these employees are insanely slow, specifically Pat. If I owned this business I would fire your entire team. 22 minutes for a milk filled garbage drink. GO ANYWHERE ELSE read more

Service was great. Sandwich was supposed to be cheddar bacon- ended up with Gouda bacon. No biggie but not what I ordered. Coffee was extremely burnt. Supposed to have a 4 shot grande cappuccino w hazelnut and coconut milk. Milk scorched, zero hazelnut. So freakin hot, burned my tongue. This is something that I order almost every single day so I know what it is supposed to taste like and unfortunately they are shorthanded and a little bit untrained so I do not recommend getting coffee at the airport. read more

The disdain the workers have for the customers is hilariously palpable. All are ghetto fabulous. It's St Louis, murder capital of the world, so kind of expected. Oh well. At least they know how to operate a microwave. read more

Ummm can't really expect much from airport Starbucks but some will surprise you. I think Hawaii and cancun annnnd Seattle have done a number on me so I'm so picky now lol. Got ice green tea latte, no need for syrup or extras but I do ask for light ice and some that notice that will add extra matcha but.... Not here. It seemed like I was being a bother when I mentioned the little things I didn't want and want, coconut milk, light ice and no syrup. ( the look was priceless with light ice) I have a venti cup of iced green tea coconut milk flavored latte. I will definitely drink it and just note not to come to this location unless I want a basic all the bells and whistles drink young kids get. Something told me to get a grande just in case but I have a 3 hr flight. read more

Located in the main terminal, adjacent to Delta gate A4. This airport location isn't too shabby. Plenty of seating which includes several leather sofa chairs. There are charging outlets in addition to all the perks of a typical SBUX...crafted coffee & tea, small snacks, fresh fruit, ceramic mugs and a full food item menu. Perfect for the grab & go cup of "Joe" before boarding or chillaxing during a layover. Please be advised: service is slow as molasses and lines are usually pretty long. Don't go with expectancy of expedited service. ~Christy read more

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A very busy Airport Starbucks location! Stopped in for an iced coffee to caffeinate the brain cells prior to boarding my flight back to Dulles. Service was very fast, coffee was really good. They do need to spend a bit more time cleaning the seating area, quite a bit of trash and a number of tables needed to be cleaned. read more

Starbucks - Coffee & Tea Near Me - Saint Louis, Missouri

Zero sense of urgency in a place where you need it the most....at an airport gate. Focus should be on expediting orders as quickly as possible. Line of about 8 took me about 10 minutes to arrive at the cashier then another 10 minutes waiting for my food. Totally unacceptable and happens way too often at Starbucks. If the coffee wasn't so good I would never come here. You're hanging on by a thread Starbucks! Improve your ordering system and now!! read more

Horrible service by unfriendly workers who take your money then don't have what you ordered and refuse to give a refund when you don't get your product read more

I'm seeing others who have the same horrible service with the most rude employees ever in any place I've ever been to in my life. Deliberately overcharging too? No. not anymore. I guess its time to give up the urge to ever go to this place again. I won't do it. Enough of their horrible treatment toward a customer. They really don't care. A simple order like iced coffee gets so complicated because their "baristas" are impossible to deal with. This is not a real Starbucks and their employees show that its not. read more

Starbucks - Sous vide eggs - Coffee & Tea Near Me - Saint Louis, Missouri

This is probably the worst service I've had at Starbucks so far. I traveled with family so we had a big order. They were in the middle of switching shifts, which i understand can get chaotic, but no matter what customers first. Even if you've clocked out, you are still representing the place you work at, and this is why they deserve the bad review. They got our orders wrong, and was very impatient. When I told her I was not done with my order, she rolled her eyes really hard. Overall was a terrible experience. If Starbucks at STL Lambert Airport decides to do something about this, this is the Starbucks across from gate A4. It was around 5:45pm on Tuesday. read more

This is the worst Starbucks I have ever been too. They are insulting and rude. Messed up orders and copped attitudes toward me. I vary rarely complain but the terrible service I got here was amazing!! And just to be clear.. I love Starbucks coffee and will happily go to the many many other locations they have. It is this one in particular that will NEVER go to again!! read more

Not a bad little airport Starbucks - this one is convenient and fairly well stocked. Also the employees don't have the attitude you sometimes find at other airports. In all not a bad experience and I'm glad that there's decent coffee at the airport. read more

Starbucks - Counter - Coffee & Tea Near Me - Saint Louis, Missouri

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Service was good but I ordered a tall latte and it tasted like a cup of warm milk. There was only the slightest hint of coffee. I know a latte has a lot of milk but I have ordered lattes at other Starbucks and have never had one this bad. I updated my review from a 1 to a 3 because the staff fixed my drink without hesitation when I voiced my opinion of the drink. read more

Nothing different or disassociative about this location other than it's in the airport. Dropped in right before my flight to get a perk me up and was served quickly and politely. This airport is pretty laid back so I doubt they get a crowd ever. No seating in this location, it's just a walk up style setup. Smaller in size overall than most any other I've seen but that's relative to the size of the airport I would think. read more

The service was quick and on point. I'm not sure of the other reviews but I got the drink I wanted quick and the service was super nice. Drinks was good and got me through my flights so it did what it was suppose to be done. I got the caramel frappuccino. read more

Starbucks - Caramel frappuccino. - Coffee & Tea Near Me - Saint Louis, Missouri

This Starbucks makes a great soy hot chocolate. The staff was friendly and professional as well. The closed dining area could use some cleaning. Overall the brand could rethink hair control. It's an industry challenge though. read more

Worst Starbucks ever. Bunch of rude workers who messed up my order 2 times in a row, no apologies, and they were extremely rude about it. If you want to add more stress to your morning before you board your flight this is the place to stop. read more

I get that it's 5 in the morning but the workers were less than polite. They got a very simple order wrong twice. I ordered a plain bagel and a matcha green tea latte with almond milk. I got a cinnamon raise bagel and a latte that was made with milk. When I explained I was then told they didn't carry plain bagels and just gave me a random bagel and after a sigh I was made he correct drink but only after they cleaned the machine with probably the grossest rag I've ever seen. Definitely be ware of what you're ordering, especially if you have allergies. read more

As far as Starbucks go, this one is ok. After all, the coffee is the same as well as the food options. The shortcomings is in the space. First, not enough work areas. After all many of the people passing through the airport are business travelers. Next, too few outlets, which are prized by all. Finally, they do not have their own wi-fi, so you have to jump on the St. Louis airport wi-fi, which is really slow. read more

I've had no problems with this location. Service is fairly speedy. Sometimes the employees are a little short, but there's often a line/people trying to book it to their gate so chattiness doesn't serve anyone well. Whenever I've thanked the person handing me my drink I've gotten a genuine you're welcome/have a good day/etc. On my most recent visit my Frappucino was a little more liquid-y than frozen, which I actually preferred. It kept the bottom from becoming a flavorless pile of snow. If you can snag a seat, the chairs in their lounge area across from the counter are considerably more comfortable than the airport seating by the gates. It gets a bit loud with the blenders, but it's not overwhelming. Long story short - it's a Starbucks in an airport; either you want it or you don't. read more

Worker Bridget P ( making special coffees)is not wearing a mask over her nose and mouth- it is around her neck- also her assistant( an older lady) this am revealed her family dirty laundry to all waiting and ordering coffee! Not a good image for Terminal C at Lambert today at 5 am. We need professionalism in STL - we already have customer service problems at the Lambert Starbucks much less women showing their rudeness during business hours!!! read more

St. Louis, MO Airport Good coffee as usual. Workers need to drink coffee to wake the HECK up!!! Customer service sucks. My "warmed bread" is cold. Bad attitude from the servers... read more

Starbucks - My coffee! - Coffee & Tea Near Me - Saint Louis, Missouri

Worst Starbucks experience I have ever had. The ladies working here had terrible attitudes. Don't go here. read more

Starbucks - Coffee & Tea Near Me - Saint Louis, Missouri

If anyone knows me they know I love my Starbucks...so much so I got over $150 in Starbucks gift cards for my birthday...I LOVE STARBUCKS. I take care of my team there too...they know me and they know I'm loyal and I'm a super easy customer. Soooo why did I experience the worst customer service of all at the Starbucks at Lambert Airport? Main terminal first one you run into on the left hand side...YES I'M TALKING ABOUT YOU, YOU KNOW WHO YOU ARE. For some reason they believe that by calling you "mam" it doesn't make them rude as hell. Your cashier was obviously new cause she needed help, but got annoyed with me when she had to have help with "MY" order and her boss with those long ass extension in her head was no better cause she seemed annoyed to have to help. No "mam" not here that's on the street not in this airport 'mam" with the nastiest tone and demeanor. And then they say thank you cause they have to not because they mean it, followed by "Mam"...rude asses need to learn where there tips come from and that's not from calling me "mam" in a condescending tone. If you can't do the job the right way and that means with great customer service hop yo ass over to one of those gates and catch a flight to need to get your life together and land in a different career choice. read more

This is an average Starbucks near the entrance to Terminal A and the baggage claim area. I have been a couple times while waiting on delayed luggage. My order has always been correct so no complaints there. There are a few nice chairs to lounge in while burning time. read more

I'm not sure which Starbucks this listing is for. There is one in main terminal outside security which has a lot of seating and has always made my drinks very well (no complaints) and one inside main terminal on the left after the Admirals Club inside security. The one I'm referring to now is the second one, inside security. It does have some nice seating unlike what a previous reviewer said. It has a couple couches and tables and chairs. The coffee was good. They did take my Starbucks loyalty gold card there like all of them in my experience. Maybe the other reviewer got a new person, I'm not sure. All in all good Starbucks in my opinion the several times I've frequented it. read more

These folks have the wrong recipe or don't know how to make the new lime and berry refreshers. GROSS. Should be a tinge of lime green, instead was bile colored and sour rancid in taste. Yuck. +2 stars for not rolling your eyes and happily making another beverage for exchange. read more

Don't even bother to order any sort of flavored drink, they don't put enough syrup in it to even notice. Save your money and go with something straight up. My caramel drink was the least flavorful Starbucks drink I have ever had. The ladies working don't give a crap either and are not very attentive. It's a very disappointing, unfriendly Starbucks. read more

I didn't expect much from an airport Starbucks but wow this one is terrible. The workers were very mean to each other. It took them forever to make drinks. They didn't seem to have a good system going. Their process consisted of one lady taking orders, one making them, and the other one telling the girl making them how badly she was doing. I heard her say once "if you don't know how to make a drink don't make it." But she didn't seem to be helping much. It took an extremely long time to make anyone's order. The floor was dirty as well. They ignored customers after they gave them their drinks. Two customers asked for spill stoppers when they received their drinks and were completely ignored by the girls working. I was shorted $2 of my change, but told them right away and they gave it to me. read more

Edit November 2017: I fly out of this terminal several times a month and I can confidently say things have improved at this location. I sometimes encounter employees who smile back to me when I smile to them. Service seems quicker on a reliable basis. Fair is fair, so thank you very much to the management for making early morning traveling coffees a more pleasant experience. This deserves a further star addition. I'm comfortable with rating this location as A-OK for now. Edit summer 2016: I've noticed an improvement in the speed of service at this location in the past six months so I want to note that for the record. I appreciate getting my coffee without too much goofing off behind the counter. The wait staff still isn't very friendly but I added a star for the decreased wait time. I still prefer my neighborhood 'bucks and other local coffee shops where the employees at least pretend like they recognize my humanity when I'm standing in front of them. Original review: Southwest terminal Starbucks is the absolute worst. Customer service is non existent. I have had my order screwed up, partially forgotten, etc more often than not at this location. Today the guy stopped halfway through my latte to chat with another worker. Then AFTER the cream stopped frothing he decided to "help" the cashier and chat with the customer. After finishing that convo he was starting up a chat with someone else when I reminded him about my unfinished latte sitting there cooling down. He finally managed to finish the drink after checking his phone a couple of times. A different time I contacted the franchise owner and he promised me free coupons to make up for that previous foul up. Then he forgot to send them until I called back 3 weeks later. His response and the poor conduct of his employees tells me the franchise owner doesn't care -- the airport customers have few other options and he has little incentive to run a tight ship. Poor customer service comes from insufficient training and incompetent management so I suspect these employees are not receiving the same level of training and support that other Starbucks franchises provide to their employees. Too bad really, it makes flying Southwest that much more aggravating and does a disservice to the Starbucks brand. read more

Another horrible corporate policy! What rocket surgeon thinks this stuff up. I ordered and received 2 Americanos which were, you know, the same as always. Pretty good, not special. I paid with a gift card, no problem so far. Now I want to tip but only have 20's so when the girl brings my coffees I asked her to break my 20 so I can tip. Afraid not...you see they cannot open the register unless I buy something. So again short sighted corporate policy screws hard working hourly worker. Brilliant! read more

Starbucks is my JAM. I keep it simple with a non sweet almond milk latte or I drink it black. This location is different. I don't know if they brew it differently or if they just don't know what they are doing but it never tastes as good. Baristas are grouchy most of the time. ( it may be due to dealing with stressed travelers all day). The vibe is just off. read more

Who would think that we would want a coffee at 5:00 AM before our flight?? Starbucks still hasn't opened. This is a crap airport with crap concessions. read more

Worst service ever My sandwich was cold and a so-called "caramel macchiato" didnt even taste to a macchiato. So sad we have to limit to this experience at an airport. read more

This location does not accept Starbucks card rewards (or at least this is what the barista told me after I waited in line and got cut in front of). read more