We made a pit stop in Salinas to use the restroom and get another cappuccino for the road. This was a smaller Starbucks but very nice and clean inside. The bathroom was very clean. Our cappuccino was ready in less than 5 minutes. Customer service was excellent. read more

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Would literally give it negative stars if possible. The girls that work tuesdays & wednesdays dont know how to make a cup of coffee at all. I always get the same drink just change the flavor of the cold foam & theres very selective few at this location that get it right. This is the only location that its hit or miss. Even the manager lady gets it wrong. Never going back to this one again. Would rather drive across town to the next one. Drink was dark & burnt, definitely not worth the $ here read more

Starbucks - Iced expresso - Coffee & Tea Near Me - Salinas, California

i've been coming to the Starbucks for 10 years as I drive down to Southern California. This time I walked in the door there were very few people in line. so I ordered my hot coffee and had to stand there for 15 minutes while the mobile orders were being fulfilled, as well as the drive-through orders. So I asked for my money back, including the tip. My wife and I will never stop here ever again. And I declined the coffee I ordered, This whole shopping complex is a zoo of traffic. If you are doing a 6 hour drive avoid this whole complex: stopping here will add 30 minutes to your drive. read more

You can never ever find a Starbucks, not. Kidding aside, there everywhere! Sometimes 2 on a given block, and certainly averages one every mile or so. I usually like Starbucks because I know what to expect: clean, efficient, good WiFi, and all the usual "Starbucky things". Thoughts of the coffee vary from "I love it" to "I hate it, they burn the beans". Well, I've grown fond of that "dark roast" flavor. Location specific: Salinas, CA (Near Costco; Walmart) ==================================================== * Nice service, but slow as molasses * Lots of mobile orders fulfilled, so backed up for in-person orders A couple of my favorite Bucks reviews: =============================== * Crazy pirates on Beverly location: https://www.yelp.com/biz/starbucks-los-angeles-105?hrid=ouKyTsuoa8SQ1FUHB_fs2g&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) * Really huge lady triplets in Redondo: https://www.yelp.com/biz/starbucks-redondo-beach-7?hrid=bnNZyCt1NZyabqqNf6Dw1Q&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) read more

got 2 5$ waters at starbucks genuinely pmo literally is 99% water and tastes like nothing and has 2 berries in it like come on now do better

Honestly horrible experience in this store. I keep coming back because I want to give then a chance and it's close to my work but today I went in and there are 2 young kinds that honestly don't care about this job. The guy just leans on the counter and on always on his phone. When taking my order horrible attitude and then him and the girl just hanging out near the registers leaning on the counter on their phones. No wonder it takes 20 minutes to get my order. read more

Starbucks - Must be nice to make $20 an hour just to be on your phone ‍ - Coffee & Tea Near Me - Salinas, California

Never coming here again. The manager needs to get trained again or fired !! She's rude to her customers and employers. She took my order with an attitude and didn't bother saying "thank you" or "you're welcome" she then started talking about another employee of hers that wasn't there to another. I wouldn't want to work here if she's the person running this store. To top it off my drink took 15 minutes because they were talking. This is not the first time I hear the store manager talking bad about employees and being rude to customers this is why I'm making this review! read more

this place needs to be looked after by the managers, especially the closing shift. I honestly love Starbucks and despite the "corporate" negativity, I think they provide me with decent coffee and a place to be productive. Nevertheless, of all the bucks i've visited this one is the worst in NOT KEEPING THEIR POSTED HOURS by the uncaring night time staff. They willy-nilly decide to close their store 15min, 30min before their measly 9pm posted closing. I need to count on the time I choose to be there and they are just horrible! Managers, this is on you. read more

Usually no complaints! Today I went in to order my usual and they have an individual that is either knew or just someone I have not seen before. It is a female Filipino girl. Wearing a black beanie. The look on her face and the way she looked and spoke to the customers made her look like a funeral director. Like the last thing in the world she wanted to be was there at that moment and the last thing she wanted to be doing was helping you in any way shape or form. This is not the upbeat, kind greeting or help that I'm used to getting at this facility. This girl sticks out like a sore thumb in this place. She either needs severe customer service training or to find a job more suitable in the funeral industry somewhere. read more

This Starbucks sucks the employees are slow. They need 4 people making drinks not just 2 people. There really should be at least 6 people working a shift. read more

Just wish I had the other half of my sandwich with me because I was kinda hungry today. Don't know what happened in there, but damn I'm disappointed. read more

Starbucks - Coffee is good, but ain't no way y'all just gave me bread with lawn trimmings bro . - Coffee & Tea Near Me - Salinas, California

Disappointed! :( I ordered a curbside pickup drink today (grande Iced Brown Sugar Oatmilk Shaken Espresso) with LIGHT ice, and was given this! Super heavy on the ice.... far from being "light" ice. I guess I will have to order No Ice from now on, or just go to a diff location. **I only got about 4 good sips out of it and for almost $6 - eek! The drink itself was good, but it would've been nice to have more than 4oz of it LoL :( read more

Starbucks - Iced Brown Sugar Oatmilk Shaken Espresso - Coffee & Tea Near Me - Salinas, California

Customer service was friendly and polite. That's what the 4 stars are for. The bathroom was not good. Rusty, dirty, filthy. Ladies expect to "hover". . This is a routine pit stop going to the coast for us but we may need to find another place because the bathroom is a huge deal breaker! read more

No drive through. And during my most recent visit 3/11/2020 mobile order doesn't work. Had to go into the store to place order. App says out of stock in 1 breakfast item....but available in person. Simple straightforward interiors, no fancy decor. Friendly staffs and busy eat-in. read more

I always forget about this location it I came in when they had they're red cup day as well as today and was so happy with how fast my order came out and how tasty it was. I say this because I have visited the location on S Main Street and when I've gotten my coffee it always taste burnt... The staff was really nice and friendly and I like the new look with the remodel . While I waited I happened to notice they had a cool coffee ornament that I got myself, so all in all it was a great visit. read more

Starbucks.....I placed a Mobile order , left a tip 18% , I know how hard it is to work in Food Service, my wife still works in this field. Walked in, no greeting, no thank you. I would got same service without a tip. Should I continue to tip? read more

cool ppl, make drinks so yummy and they also happen to play deftones, certified starbucks slay read more

Starbucks - Teas - Coffee & Tea Near Me - Salinas, California

First off mobile app isnt working. That should have been a red flag. Walked in appears to be understaffed. The doorway is filthy. The floor is gross. I had to use the bathroom an omg its absolutely disgusting!!! As a Starbucks they should be ashamed!!! People travel and stop here not only is this a direct reflection of this location its also our city!! Nasty!! read more

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I've been waiting for OVER 30 minutes. It's dirty and the customer service is not the best

This is a new one Starbucks has a bathroom that does not exist..apparantly they are ok with Selling their expensive latte Frapuccionos but are not competent at providing a bathroom for their customers.. I guess they can't afford to keep it clean.. read more

Road travelers: do not stop at this Starbucks. No restroom for customers. No restroom for customers at Starbucks?!?!? WTH? Seriously I pulled off the freeway after 90 mins on the road and needed a restroom. I was early for my appointment and thought "Cool. Starbucks. I can get a beverage, use the restroom and hang out for a short bit." Needless to say I didn't hang out because I had to go search for a customer friendly place that would allow me to use a restroom. Starbucks, you are going downhill. read more

They longer have restrooms for anyone including customers. How is that possible?? I've been coming for years and now they've closed it. Does corporate know about this? read more

"Of all the Starbuck's in all the world..." THIS is the one I will avoid, and I will advise others to avoid, as well. For many months, on my weekly 500+ mile round trips up to the Silicon Valley, I have used this particular Starbucks as a regular restroom/iced coffee stop many times. No longer. As a person who spends way more time on the road than an ordinary retired guy should, I usually look for stops with clean restrooms and good coffee. This place certainly had both, and their coffee is probably as good as ever, but is seems that after so many years of catering to the vast numbers of homeless in the area, they finally decided to close off their restroom to everyone, especially their customers. Unacceptable...AND illegal. I will also be writing directly to Starbucks, but like many businesses, I anticipate the usual "We're too big to fail" attitude. read more

I'd just like to say Bernice & Becca are A1 Workers ! I had never gone to this Starbucks because of the reviews but today It was the one I was closest too and I was very pleased . The atmosphere was settle . Cleanliness was Great . The customer service was 100% perfect . The fact that they went out of there way to make the drinks exactly how I asked for them to be, made me pleased . I'll be going here often . Thank you again ladies . Ps don't hesitate going here it's totally worth it . read more

Slow slow slow. Did I mention they are slow. The restroom is a mess, does not look like anyone has cleaned in a Week. You are better off getting gas station coffee read more

It's clean, the staff is fast and friendly. Right off the freeway and open at 6 am. For a Starbucks, it's perfect. read more

Starbucks - No lines at six am - Coffee & Tea Near Me - Salinas, California

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I'm a local teacher I work a quarter mile away... I am on a Dr approved diet and Wednesday I go to a coffee shop and order a blended drink with a nutrition supplement to be blended into the drink... This particular Starbucks refuses to blend it in and I ended up making a huge mess plopping frozen milk everywhere trying to mix it on my own period I've decided to drive an extra mile and go somewhere else where they will blend it for me. I don't understand why they would not blend it since they have to wash the blender anyways but maybe I'm just missing a corporate routines and strategies bone from my customer service body...! read more

Ok location hard to get to. Ok service. Kind of slow. Need to open bathroom to travelers that are paying customers. Clean a lot better.

I've stopped here virtually every time I've driven between the Bay Area and So Cal for nearly a decade (and always, always made purchase). Never again... the restroom is closed to the public now, making it a useless choice for a road trip, no matter how close it is to the freeway. read more

This location no longer has restrooms for customers. Instead they suggest going a few doors down and using the one at Wendy's. I'm sure Wendy's appreciates that. read more

Not my favorite Sbux then they close their bathrooms to the public? Wow! I think it's pretty crazy. Sbux has always provided pretty great customer service. I'm shocked that the corporate offices have allowed this. read more

They don't have restrooms for customers, so go somewhere else. Coffee needs a bathroom!

It is not often I can say this Starbucks was a bad idea. But today it was. Not only was the ordering taking forever but the food inventory was in bad shape. Most things we tried ordering were out of stock and of the 3 drinks we ordered they were all incorrect. Someone needs to take a look and see what is going on here. read more

Yeah my 1 star is because of the bathroom thing as well. Ive never been to a starbucks that did not have one. Being a previous starbucks employee its no question that this is below corperate standards. You guys do know you serve liquid all day right? read more

I'm really done with this location after multiple times I've had to wait more than 15 minutes for my simple orders! They never have blonde roast ready and every excuse for the wait time is getting pretty ridiculous. I will never visit this location again... I'd rather enjoy a meal next door at Wendy's where customer service is great!! Lol read more

My husband walked in to order us some drinks and tried to use the bathroom, it had a code on the door. He asked the employee, didn't get her name but she was a red head, for the code and she said they don't have bathrooms for customers and it's only for employees! I've never seen this at any Starbucks and I will be reporting this to corporate. read more

Only Starbucks nearby off the fwy and I am traveling, long line, slow service. So dissapopointed! We were the 3rd people to leave empty handed. read more

If I could give zero stars I would. How in the hell do you sell food and beverages and not have a RESTROOM!!?? I've been coming here for a long time and they had a single unisex restroom but they now they don't let customers use it. Really? You want my money but I can't use your restroom? I wrote to corporate but let's see if they actually do anything about it. Every Starbucks I've ever been to has a restroom available to the customers. If you're in the area don't waste your time stopping here to support this place. read more

the staff is great they seem to have a great attitude all the time, the drinks and food of course are awesome. however there is a smell, when you walk in it just hits you, is hard to describe, smells like when you leave the raw chicken out for a few weeks and is beyond spoiled but actually putrid. the weirdest thing is that no one seems to care or mind. I have been to many Starbucks through out the country, small and large and they all smell like coffee or with the air conditioning there's no smell at all, but somehow this place has that horrible smell. I would love to go there more often but the smell is just unbearable. that's the only reason I'm not giving them the 5 Stars. hope that they fix it soon. read more

It sucks that there's no drive through, but the staff here are enormously friendly and funny. We had a lot of laughs in the time it took to order and receive a latte. read more