Negative stars again..!!!!!!! Ordered drinks on the app, sent my guys (co-workers) to pick them up... 10 drinks only got 8 and when called to complain gave me a run around fo 25 minutes.. smh never again.. this place needs better management.. read more

We visited this Starbucks location last Thursday May 1 around 630 pm. Typically we have a pleasant experience at Starbucks. Unfortunately not this time. We were served by Brooklyn who barely greeted us and answered our questions with a smug attitude. Too bad, if it wasn't for Brooklyn this Starbucks location could have really shined! read more

Starbucks - Introducing Brooklyn. Your rude and disgruntled Starbucks employee. - Coffee & Tea Near Me - Santa Barbara, California

This Starbucks is actually embarrassing. Management is clearly not managing because everything is chaos. Long lines, wrong drinks, baristas looking lost, and the whole place feels like it's being run by vibes instead of a brain. My drink was mid, my name was wrong, and the energy was "no one here is in charge." If leadership got it together, maybe the store wouldn't feel like a group project where everyone failed. read more

Service is great. I love the employees. Place needs to be cleaned more regularly. They are always great to all the neighborhood kids and Bianca the manager is very sweet to everyone read more

In and out very quickly. Easiest trip of my life! Food great, and overall vibe chill.

This is a nice Starbucks to come to when in Montecito or Santa Barbara passing thru. It is right off the freeway and their order to pick up is very easy. If you like to sit, they have seating inside and outside. I used to study or people watch in the evenings. Our orders are usually quick and my daughter loves a toasted bagel with cream cheese. One bonus is they carry the Santa Barbara mug if you are in search while a vacation! read more

Starbucks - Santa Barbara cup - Coffee & Tea Near Me - Santa Barbara, California

The vibes here are vibing. Just moved here from the palisades and miss my local baristas dearly. The silver lining is that I found this Starbucks. Everyone is so friendly and the drinks are always perfect. Most mornings my cup comes with a sweet note which is the cherry on top and a great way to start the day. Xx read more

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Nice location in Montecito - Santa Barbara area. Very friendly staff and love that it's a dog friendly place! read more

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Brooklyn was so rude and awful attitude, based on another recent review I seen I'm not the only one who thinks so!!!!

Great friendly staff and always good drinks and snacks. My wife and I had a mocha this morning and I had an egg and sausage sandwich and my wife a chocolate croissant. Always great. Highly recommend. read more

Went into this Starbucks today on the road. John was so helpful and knowledgeable. Thank you so much for your kindness. The lady who's camping. read more

Base on that s order experience, barista that helped me was super friendly and quick with order. Good and clean environment with other barista cleaning and sipping the huge sitting areas. read more

Starbucks - Looking toward check out counter - Coffee & Tea Near Me - Santa Barbara, California

There is a customer service rep who works at this location who goes out of their way to be unfriendly. Not sure if it is just part of their core personality to be miserable and unfriendly to paying customers who frequent their establishment or if they single out certain individuals. You know exactly who you are cause you look at yourself in the mirror every day and are totally unhappy with yourself so you take it out on your customers. Just think nose ring! read more

Not a great outing to this Starbucks yesterday evening. After an afternoon in Goleta / Isla Vista, we weren't ready to go home yet. Dear Hubby suggested getting a cold drink at a Starbucks, and hanging out for a bit. We thought about potential venues in Santa Barbara, and didn't have success, even driving down State Street from Upper State all the way to the beach. We did note that State was full of tourists and locals as the afternoon waned, which was good to see. We'll have to check out all the new businesses on the area south of the 101 soon. We were considering heading to Ventura, but DH noted that there was a patio area on one whole side of the Montecito Starbucks. He went inside to order, while I scoped out a table. Apparently, they were short-staffed on a busy day, because the trash can was overflowing, and every single table on the patio was dirty. Not just dusty, but with rings of sticky gooey leftover memories of Frappucinos past. I went inside in search of napkins and water to clean one myself. They don't offer a water dispenser or pitcher of water. I grabbed napkins and asked DH to add a water to whatever else he was ordering. He didn't realize that it was for the table. I couldn't get water from the restrooms at that time, as both were occupied. Once a cup of ice water became available, I doused the table and wiped up the previous goo. That led to noticing how much debris was left on the ground in the patio area, as well. The whole exterior needed some attention from the cleanliness patrol. An outdoor stay at this location includes lots of ambient freeway noise, as the 101 runs beside Coast Village Road. We were treated to a long Amtrak train heading south on the far side of the freeway. Busy travel corridor! I would say that this is not the most restful Starbucks venue. It was a shame to see it lacking for attention to cleaning on this last stop. read more

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I went through my old stomping grounds in Santa Barbara today. This Starbucks has always been and still is my favorite. If you're coming from the south, it's right before the downtown area, which if you know anything about State Street, it is always crowded and hard to navigate. Here, in a small, well-kept strip this Starbucks is visible from the street and has tons of available parking for you to find as a traveler or local alike. Insight, it's very comfortable. There are big and small tables, clean gender neutral bathrooms, and free wifi. It's a perfect for a study space as well as offers someone time to study Google maps a bit before hitting the road. The service here is always friendly and ready to help. They have a full range of caffeinated drinks and munchables. I'm always in the mood for their chai tea and my husband loves trying their coffee specials and baked goods. You always get your drinks and food quickly but you're never rushed to leave. Last, this place is spotless. Once someone is up, that table is cleaned almost immediately. I almost feel like I shouldn't share this little gem of a place as it might become too popular. If you're nearing SB, need some stretch time, a restroom break, and something delicious to eat and drink, stop in. You'll love the experience. read more

very poor staffing here, they have 5 people here and it was one person ahead of me and it took me 14 min to get 2 drinks I come here a lot and this always seems to be the issue! read more

I find it strange and disappointing more Starbucks products are not available in starbucks coffee shops (pods) The bathrooms here are hideous... staff was friendly read more

I got their cold brew and it tasted old and bitter. had them remake it and it didn't taste any better :/ super sad and still tired and not caffeine wired mehhhh read more

Unfortunately, this Starbucks has decided to remove all of their electrical outlets. I've chosen Starbucks for years to be able to get some work done while having either breakfast or dinner. I've always chosen Starbucks for this very reason. I won't be gIrving starbucks my business anymore. Sad, since this was the very premise of creating Starbucks read more

Worst Starbucks ever. Was driving up to Pismo Beach for a wedding a few weekends ago. Decided to stop at this Starbucks since it was so convenient to the 101. BIG mistake. The ordering system and baristas were overwhelmed with a long line of customers waiting to be served, combined with a ton of to-go orders for people who used the mobile app. Our order got lost in the shuffle. After about 10 minutes I asked the barista if our order was in the works. Without looking, he responded "It will be ready soon..." I asked again 5 minutes later -- same answer, but still no mochas. After we waited a total of 20 minutes for our two mochas, I asked the barista (who was completely overwhelmed the whole time) what happened to our mochas. He said he didn't know, there was no order for them. He then went ahead and made our drinks for us even though he couldn't find our order. Finally, 25 minutes after we placed our order, we got our mochas. We're never, ever going to this Starbucks again. read more

I was calling Starbucks to see if they still have the frozen refreshers and (Kate) the barista who answered my call was very rude and said in an angry tone "I know this is a prank I can literally see your number you guys better hang up right now. " she was being very disrespectful and rude when I was just asking a simple question because I was going to Starbucks and wanted to know. She was sending me a HORRIBLE vibe. Kate has blond hair and a nose ring if you ever see her working leave. It was at the Starbucks in the Rivera village. I read more

Usually this Starbucks is the go to before work.. early morning or just before 2pm.. I placed a mobile order around 4:30p.. Arrived and it wasn't ready which is fine.. but then I waiting another 25 mins.. nothing.. the girl making the drinks paid no attention when I tried to get her attention and the guy working the cashier looked a few times but nothing.. as I stood there hoping for my drink to come out I observed the girl wiping her face with her hands.. making the drinks, and wiping off extra foam or spilt drink off the top of the lids where you place your mouth with the same hand she was wiping her face with.. being that time passed, no employee willing to talk.. no drink... I walked out and called Starbucks for my refund... read more

I mobile ordered four drinks. They were not in a drink carrier. I was trying to ask where they were but no one acknowledged me or helped me. Pretty disappointed since there wasn't a rush or anyone waiting read more

How do you have five baristas and only one manning the register? The others don't even acknowledge the people standing in line and at times the barista on register floats away to do something a support member could be doing. No 'be right with you' 'sorry for the wait'... Nothing. Do better. read more

The supervisor on duty spoke to me in such a cruel and unkind way in front of others that I left this location embarrassed and in tears. I came an hour late because of a work emergency and asked if it wasn't any trouble, if they would reheat my food item for me. I mentioned that I understood if it wasn't possible because my late arrival wasn't their fault. The girl who helped me at first was very kind and offered to remake it. However the supervisor soon interjected and proceeded to loudly lecture me about the inconvenience I was causing him in front of other customers. I felt completely ashamed for even asking and ran out in tears, without my food item. I understand that the employees are likely hounded by similar requests on a daily basis and it can get frustrating. But I did not deserve to be berated in front of every Starbucks employee and guest within at 20 foot radius. read more

I'm not too big on rating Starbucks because there is a decent reputation for the brand and it's locations. This Starbucks pushes the issue further because they provide a high-level of service. I'm never disappointed these employees are some of the best. The location itself is beautiful as well, plenty of room to sit since the space is large. There's even nice outdoor seating. Easily the best Starbucks around. read more

Starbucks - Mocha Frap - Coffee & Tea Near Me - Santa Barbara, California

Service was friendly but I ordered a chai latte just now and it literally tasted like warm milk. I took three sips and then poured it out. Such a waste of money. I feel like it's so hard to trust people to make a proper drink. I either have to be strict and super detailed in placing my order and feel like a jerk, or roll the dice and get a drink fit for a kitty cat here. So disappointing. read more

If I could give a 0 star to this branch, I would, thanks to the red haired Barrista for doing bad at her job. I am not from town and trying to secure the Been There Cup for my cousin who is a collector, this red haired lady whoever she is didn't want to help us and when we were paying, just turned her back on us. SO RUDE, the branch slogan " we will make everyone feel like a friend" IS NOT TRUE!!!!! we ended up going to the Carillo Branch and met Karla who was very helpful and gave us service with a smile. It's true Srarbucks is everywhere, don't come here, they give a negative vibes!!!! read more

They play great music at this Starbucks. Really good service. Comfy chairs inside and a nice outside seating make it a little nicer than all the Starbucks in this area, but it is still just ok. read more

I ordered a burrito and it was half cold. They refused to remake it or reheat because i had eaten some of it. Outrageous that they wouldn't fix their own mistake and blamed it on me for eating a food item that I bought. I wouldn't have known it was all cold in the middle unless I had bitten it. Extremely dissatisfied. read more

This Store overtime has consistently become the worst customer experience for four reasons. 1. Order Accuracy I order the same simple coffee item every day, And they get it wrong 4/10. It doesn't sound like much, but if your time is money it's very frustrating. 2. Homeless The sanitary conditions of the homeless, deliver pathogens into the enclosed conditions such as a store. They refuse to wear a mask and to add insult to injury they occupy the only outlets with electricity. Come on Starbucks, your a private company and this is private property..when do non paying come before paying customers? 3. Battista To Cashier Communication Today I asked the Barista after she got my order wrong again, where is the disconnect today, did the cashier transfer the correct order and you delivered incorrectly or what? She said "yes the order was correct but I didn't know what to do". Hmm with this reply I'm thinking..she was not trained, she's not focused or she's the wrong person for this job...based on my opinion it's all three. are these baristas ever held accountable or supervised? Unfortunately, I work in Montecito and this is the only starbucks. read more

Customer service was great, mobile order on point. Breakfast items perfectly warmed. Thanks for keeping me caffeinated. read more

Starbucks - Tall Iced Caramel Macchiato just how I like it, blonde. - Coffee & Tea Near Me - Santa Barbara, California

The staff was really nice and helpful, but the coffee is not well made. The latte and macchiato I ordered tasted like iced milk with very little coffee. So I tried an Americano, but still no luck it was extremely watered down. read more

Happy vibe at this Starbucks! The baristas are so personable. Quite often I am greeted by name and my drink is already being prepared. I was particularly impressed with Elmer, who gave five star service every time- equivalent to somewhere like the Rosewood or Four Seasons. Great place to chill and do work on the computer as well. read more

This Starbucks is usually clean and the line is never too long. The staff is friendly and the environment is mostly quite. For me this is the perfect place to relax and read a book. read more

Starbucks - Coffee & Tea Near Me - Santa Barbara, California

My favorite Starbucks. I've been coming here for over 15 years and I always enjoy this place. I guess I've been here so much, with so many friends, that it feels like home. It's a great place to meet and chat. Service is always pleasant and my drinks are always right. Food is fine but I usually just have teas here. My favorite is the chai tea latte. When the weather is nice I always sit outside. read more

No restrooms is inhumane. There is a coffee shop in the next parking lot for you and Vons has restrooms if you need.

Damn!!! Can Starbucks be any busier?! We stopped in for coffee, a smoothie and a pastry. I saw a strawberry smoothie on the menu, so thought it was ideal for a nice warm day. Wrong choice... It was bland and tasted more like bananas. Disappointed, but at least it filled me up! We ordered the chocolate croissant ($2) and requested it to be warmed. Unfortunately, I think it was only warmed for 3 seconds because it didn't even taste any different. BOO! Friendly service and lots of seating inside and out were the only positives about this Starbucks. The line to purchase was long and the wait for our drinks was even longer. Be prepared to wait... read more

As far as Starbucks go, this one is a good one! We always stop through here after having Mollie's for lunch on our way up to our family vacation. The service has always been very good and I don't recall having to wait too long. It's even better now because it's the first Starbucks that I've been to that has La Boulange! Very tasty and excited to see it at more stores!! read more

Starbucks - La Boulange!! - Coffee & Tea Near Me - Santa Barbara, California

It took me a while to warm up to this particular Starbucks. The interior is often cramped and dim with long lines. I like the morning crowd, which is professional. Later in the day it's filled mostly with hoards of Westmont College students... There are a few couches right outside on the patio. Parking is easily obtainable as well. This is easily the nicest Starbucks in Santa Barbara. read more

Starbucks - December 1st, 2014 - Coffee & Tea Near Me - Santa Barbara, California

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