Clean store fast service but they didn't call my name just say my drink there it was still warm and good but it shouldn't matter if it's one cup or someone's uber order please call the name because it's just really weird when you see everyone just grabbing cups fingering them what not. read more

I was stranded here while waiting on my car at the auto shop - it wasn't a bad place to wait at all! The baristas are super friendly and seem to enjoy working here, which is a rarity these days. The coffee was delicious (seems like every trip to Starbucks results in a bad espresso shot, but here it was the opposite!) I would go out of my way to come to this one for sure. read more

Love it all! The staff is always nice and willing to help me with my order. And my drinks are always amazing

im here just about every day maybe 3 times a week on a bad week and i have nothing negative to say. From a fellow business owner to the workers i strive for amazing customer experience, i believe its the experience that brings people back. The workers are, fast, efficient, polite and most importantly consistent!! my favorite starbucks and im a heavy traveler of the city from Goodyear to Mesa, North Scottsdale to Casa Grande. read more

Amazing coffee shop. Met some nice people. Really good iced drinks. My favorite drink is vanilla bean frappe. read more

I don't get all the bad reviews. I've been here several times and they always get my order rignt, are fast, professional and friendly. It's in a large shopping complex; so it's near a lot of nice restaurants(Teriyaki Madness, Senor Taco, Rubios)and other stores. I never do drive thru though, just walk in. I subtract one star for awkward seating layout inside and less room(one long seat with all tables in a line). read more

Really bad service the workers seem like don't like work at all, Just oder a drink and food on the app and don't ask them something , they gone a be not nice with you right away they will make face with you read more

Friendly and welcoming staff, drink made to perfection ! That's all I need and want ! Thanks!

Everyone is really nice here and although they are always busy they make sure to get order right !

White Girl Summer 2019 will not continue at Starbucks. $2.85 for a small hazelnut coffee are you serious? Is the pike place blend roasted in the back daily? I'm not a hater but this Starbucks doesn't have the quaintness other local coffee shops have. The chairs are super uncomfortable too read more

My husband and I came here to order 2 mocha cookie crumbles. We have been doing a lot of traveling and needed a little "pick me up". We are not from here, we are visiting from Charlotte. We love how most of the Starbucks out here have drive thrus. That's not something we see a lot of where we live. Ordering was super easy and quick. Paying was even quicker. Our drinks were made very quickly! That surprises us because most of the time we have to wait a good amount of time. This Starbucks was on their A game. Great job you guys! read more

Starbucks - Coffee & Tea Near Me - Scottsdale, Arizona

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I always walk into this Starbucks to see hardworking baristas! They welcome you with a smile and keep my morning in a great mood. They are great! Thank you! read more

Starbucks - Starbucks Vanilla Iced Coffee - Coffee & Tea Near Me - Scottsdale, Arizona

This location is fast and friendly. The mornings are a bit crazy during the week, which isn't abnormal for Starbucks. Sometimes the drive-thru can be a bit backed up, but on the whole they move the line pretty quickly. Every now and then it takes a bit, but I'm guessing this is more due to customers than staff. My drinks are consistently good and I've never had a problem with them getting my order wrong. As far as Starbucks' locations go - this is a good one! read more

Starbucks - Coffee & Tea Near Me - Scottsdale, Arizona

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This was a new location for me as it's close to my new job. I ordered my usual drink which I've been ordering for the past 6 years. I ordered a Venti Iced Carm Macchiato stirred and melted. I also ordered a Chicken Wrap protein box. I got to the window and they handed me the wrong protein box and my drink had about an inch of caramel on the bottom. I gave back the drink and explained I wanted it melted and she took it back and two seconds later gave it back to me exactly the same. She told me they shook it some more! That's not what I asked for though! I again tried to explain to her what "melted" means and that I specifically stated that when ordering. I explained that I'd rather not suck on a blob of caramel on the bottom. At this point there is a huge line behind me and the barista continues to explain to me that I should "next time order it with light caramel and ask for it to be melted" WOW I just was very disappointed that I just paid $15.45 and I was told to do it correctly next time! What she didn't realize is that I did specifically state how I wanted my drink made. Starbucks, if you're going to offer customization with your drinks, then listen to how they are ordered and make it correctly especially when charging $7 for it! Needless to say, I won't be supporting this location due to the lack of customer service and compassion. read more

Was in Scottsdale for a medical appointment & placed a mobile order for my stand by - Strawberry açaí refresher & a bacon Gouda sandwich. The staff was fast & courteous and my order was ready when I arrived. The only con was that seating at this location was closed due to COVID yet there was a maskless man sitting outside the door that you had to walk by to even get into the store. It appears as though he pulled a chair down from atop a table to have a seat at the storefront. The store employees seemed to not mind... howwver, I did mind. read more

They Don't listen!!! The directions are on the label but No! They forgot to add Coffee to my Grande caramel frappe. Ugh!! You cant go back during rush hour. read more

Starbucks - Look how light it us nooo coffee for 5:36 $$$ coffee . Get it together Starbucks or you will lose business. - Coffee & Tea Near Me - Scottsdale, Arizona

The slowest drive thru experience ever. The drinks were good and hot. I'm not sure what the hold up was but it was extremely slow.

The perfect refresher on a 99 degree afternoon: Iced caramel Macchiatto. I know the amount of ice in Starbucks drinks has recently been the focus of a lawsuit, but am sure if you wanted less, you could tell them easy ice. This particular spot was perfectly cool, clean, uncrowded for a Monday Memorial day! A few people taking advantage of wi-fi, inclusing me, while friends shopped at the next door Walmart. read more

Between the hours of 7-8am, like any Starbucks location the drive through is FULL. You're best bet is to park it and walk in, it's much quicker to get your order and get out. All the gals at this locale are super sweet and bubbly, and they get credit for the hours that their up serving all of us in need of our caffiene fixes lol. I will say, that if you are a fan of hot breakfast food, I would get it here. Their oatmeal is good but their sandwhiches, not so much. They nuke them in a microwave and tho they feel warm/hot on the outside in their lil sacks, the last two times I bit into them the egg was cold. Eww! Opt for a danish or something, or maybe go next door and get a fresh bagel or donut from Dunkin. Jus sayin :) read more

Worst customer service ever. Pulled up to the drive through during work hours and an employee walked out to say they were taking the car ahead of us but no more because there were only 2 employees. Not sure why it takes more employees than that to make us 2 coffees. DO YOURSELF A FAVOR AND DRIVE DOWN THE ROAD TO DUNKIN DONUTS!!!!! read more

This Starbuck's shares the same Wal-Mart power center shopping area as Dunkin Donuts. This is the coffee shop equivalent as McDonald's and Burger King in the fast food market. This location provides me with the perfect opportunity to compare Starbuck's with their competitor Dunkin Donuts a few hundred feet north. This review is broken into categories. Food Starbuck's: Starbuck's weak point is their food. At least in my opinion. Their bagels are below the standards of a supermarket bagel. Their pastries are filling, yet unrememberable. With the new hot sandwiches at some Starbuck's stores their food is taking a turn for the better. Dunkin Donuts: I love Dunkin Donuts toasted bagels with cream cheese. When my sweet tooth is active, I love their famous donuts even more. Service Starbuck's: At this location, the service is welcoming. Here I was greeted with a smile. At the time of my visit I was in a down mood because my Yelping companion the Samsung Fascinate was on its way to the circuitry in the sky. The friendly barista definitely lifted up my spirits (too bad the Fascinate was near death). Dunkin Donuts: When I visited-a few minutes before Starbuck's, there was one man running the whole store. Imagine if it was busy. It was also weird that here, the employees (not baristas) go to the back to pour coffee. On a plus side, the one man working in the store put in the Equal and if I wanted it, milk for me. Coffee Starbuck's: Starbuck's clearly has first-rate coffee. I wouldn't be writing so many reviews on them if they were average. Regardless of how much I cherish their coffee beverages, I feel that they need to coffee far more flavoring syrups just like the Seattle's Best chain that they brought out. Dunkin Donuts: I grew up in the New York Metropolitan Area. Long before the Starbuck's invasion, Dunkin Donuts was the coffee of choice. And to many people it still is. In my mind Dunkin Donuts and Starbuck's coffee are tied during the Holidays when Starbuck's features Pumpkin Spice, Egg Nog, and Gingerbread themed beverages.Throughout the rest of the year, I rate Dunkin Donuts coffee slightly better than Starbuck's coffee. The wild card is their light blueberry syrup. Coffee Shop experience Starbuck's: As far as a place to hang out, Starbuck's blows Dunkin Donuts away. In a few Starbuck's reviews, I wrote with enthusiasm that it is a third place. With the advent of data caps on smart phones, Starbuck's complimentary WiFi is a great deal. In similar fashion to many Starbuck's this location is cozy. Dunkin Donuts: Dunkin Donuts feels more like a fast food place than a place to open up your lap top and hang out. There is zero WiFi promotions. Cozy couches and comfortable seating is nonexistent. In my humble opinion, Dunkin Donuts would expand faster if they remodeled their shops into comfortable third places. read more

They closed at 7 and I came in at 6:40 and doors were closed. They were all on their phones and just looked at me and walked away. This is the second time they've done this. Do not recommend read more

Drinks are great, but I really wish they would work on moving their drive thru line a bit quicker. Some days it flies through, and I've measured 5 cars in front of me. Then on some days it takes twice as long. Understand people order more complex drinks or more beverages but is anyone checking how long people are waiting? Staff is always friendly and polite and beverages are always consistent. Probably just have to learn some patience. read more

Starbucks - Coffee & Tea Near Me - Scottsdale, Arizona

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I had some issues with my order which were quickly resolved by the shift manager. Every time I come to this location, the customer service is phenomenal making this one of the best Starbucks I've ever been to. Keep up the good work! read more

Literally just sent this to Sbux CS: Regarding Starbucks store #6893 - I've had a bad experience every time I have ever gone to this location. Today was the tipping point. When I walked through the door I thought someone said hello and welcome to Starbucks. Turns out she was talking to someone in the drive-thru. There were at least three people behind the counter yet no one said a word to me for at least 30 seconds while I stood at the counter until a lady who was standing right on the other side of the counter told another person that he had a customer. The man then walked two steps to the register and took my order. I told him I had two rewards on my gold card and that I wanted to use one of them to pay. He said okay, took my card, swiped it and gave it back to me with my receipt. I looked at it and saw that I was in fact, charged for my drink. For some reason, I have never been able to use my drink rewards at this location and they never tell me this. They always charge me and I find out about it after the fact. Turned off by my experience, I decided to let it go and follow up online. I waited for my drink. Another person started making it then put my cup to the side and started making another drink for a lady who arrived after me. She got her drink first then the person continued making mine. When my drink was finished, the woman called out my order, put it on the counter and threw (yes, THREW) a straw in my direction. It landed on the counter. I had a straw in my hand already so I tossed it back over. I have no idea what the story is with this location. I have never seen more than 3 or 4 customers inside or in the drive thru yet the people who work here have such awful attitudes. I just read some reviews of this store on Yelp and it appears I am not alone in this opinion. This location is completely out of control. Is it a franchise or something? read more

After a stressful day with too much caffeine I stopped in for an herbal tea. I was so stressed I couldn't even make up my mind. The lovely woman behind the counter suggested passion iced tea and asked if I'd like some lemonade in it. Sandy was sweet and patient and the tea is very good. Glad to be sitting in the sun with my herbal tea and de-stressing. Thank you Sandy at this Starbucks. read more

This Starbucks is awesome. No matter what time of the day I come here and regardless of whether I am ordering inside or through the drive-thru they always get me in and out pretty quickly. I have gone to other locations that aren't nearly as busy and I feel like I always wait at least twice as long for my caramel frap. Great afternoon pick me up when the work day seems like it's never going to end. read more

Possibly one of the worst Starbucks you will encounter. Based solely on customer service. I've given this place several attempts because it is close to my job, but now I will go out of my way to another location. read more

Terrible service! We the only two people in the place. Three people working and our drinks didn't come for a long time, I walked up and asked what was going on. The lady said we called your name, we were right there! Smart ass said you need to pay attention! Maybe if you only have two customers you could figure it out if you weren't on your phone! Been to many Starburst with no complaints but today was a joke! read more

This is the second time at this location this week just to meet with friends who work nearby. The coffee is...meh! There is a shaded area to hang out and get some work done. read more

I love Starbucks I get it at least once a day but this location I have been already there couple of times and they are just in a bad mood or idk what but first they all make bad faces to our service dog so we decided to drive thru and worst they don't get us and they say stay out of ur car I can't hear u. We tried a couple of times here but we decided not to come again after this one. If u work at Starbucks u should always give a smile as everyone knows, not be rude and in a bad mood read more

This is the worst Starbucks there could possible me. 5th time going to this location in the drive thru and they never answer. I usually go around 6 pm but this time I pulled up to the window and ask and they were closed!!! AT 6PM?!?! Will never be returning. If you're looking for coffee I'd suggest going to the Dunkin next to it. I've never had a problem there and everyone is the sweetest. read more

Don't go to this Starbucks on Saturday patently to 10 minutes to take our order and 14 minutes later they gave us coffee and they were not close to what we ordered. They were more worried about mobile orders than the people that were standing right in front of them read more

4th wrong order in a row, management has neglected this store and it shows. Avoid at all costs, staff is consistently bad

I never do reviews. I work in the service industry and understand more than anyone things can get hard sometimes . But ! If I can give a 0 I would ! Worst Starbucks EVER! I've given them multiple chances and I only go there because it's drive thru but you can only give them so many chances. I've already reported them to headquarters . read more

Bad manager, rude and bad attitude. I asked for a tall tea with no ice, and a tall ice cup. She just rolled her eyes and said everything else sternly. read more

Starbucks - 101 & Raintree, NorthScottsdale The employees at this Starbucks are amazing. Very friendly and personable. Make a point to greet us as we walk through the door, and to thank us as we leave. Ryden, Forrest and Brenda always make us feel special - from visiting our table to making sure everything is okay during our visit. All this while assisting other customers, and providing them with equal service. Ryden even served us our pastries on Starbucks "fine china." Sandy, we missed seeing you. Absolutely our Starbucks of choice!! read more

Coffee is always good...customer service is lacking. Used the drive-thru today...they couldn't hear me. When we arrived at the window they needed to take my phone (I pay with the mobile app) that has never happened before. Not impressed...I'm not that demanding or easy to get frustrated. Will not return to this location unless I'm desperate for a coffee. read more

Starbucks - Coffee for the woman on the go! - Coffee & Tea Near Me - Scottsdale, Arizona

Always used this location and never had any issues til this morning. The woman at the drive through had the worst attitude and spoke to me as if I was a moron. Didn't apply my coupon and never provided the recipe, real slick. Most likely won't be returning read more

Moe was the lady who greeted me at the drive thru window this morning! Such a beautiful, up beat girl who made my day great! Love this location! read more