My coworker got me a drink from Dutch Bros today. Ordered the large iced horchata chai latte with oat milk and it was deliciouss! I loved how I could taste both the horchata and chai and the oat milk gave it a more nutty flavor. Super delicious and definitely a drink I would get again. Ordered my drink online and it was quick. Super convenient with the drive thru. read more

Dutch Bros Coffee - Iced Horchata Chai Latte with oat milk - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

I ordered ahead through the app specifically to save time before work. My drinks were scheduled to be ready at 8:45 AM, and I arrived around 8:40 AM with what I thought was plenty of buffer time. While waiting in line, I watched multiple cars behind me receive their drinks and leave before mine was even started. When I finally reached the window at 9:00 AM, the drinks still weren't ready and I watched them being made at that point. The whole reason I ordered ahead was to avoid delays and make it to work on time. Unfortunately, even with a 20-minute buffer, I still ended up late. The drinks are great, which is why I'm giving 3 stars instead of less, but based on this experience I won't be relying on mobile ordering before work again. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

I was out for a drive this evening and decided to stop by Dutch Bros since someone had given me a gift card. There were only two cars in the drive-thru when I arrived, and I noticed a few people already waiting at the walk-up window...so it seemed like things should move pretty quickly. Unfortunately, that wasn't the case. There was no one taking orders at the menu, and I sat there waiting while the car ahead of me got their drinks... and then stayed there. The employee at the window continued chatting and laughing with the customer for several minutes after they had already received their order. After waiting about 6-7 minutes with no one taking my order and the line not moving, I decided to leave. I didn't want to spend my evening stuck in a drive-thru that wasn't being managed efficiently. I completely understand being friendly and creating a positive experience...but there has to be a balance. Holding up the entire line for extended conversations just isn't considerate of other customers waiting. Sadly, I won't be returning. Hopefully they can improve their service and be more mindful of people's time. read more

Going to Dutch Brothers is exciting! There are so many drink concoctions and one wants to try every single drink! Their drinks are also colorful and tasty but some are too sweet. I like sugar free caramel macchiato with oat and it was so good, just strong enough but the temperature could have been hotter. Maybe I should have asked for extra hot. I like the coffee lids, it's easier to sip it. Service here is good although with two lanes, it still took me more than 15 minutes to get my drink so make sure to give yourself the extra time... read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

Ordered ahead and the drinks were ready shortly after we arrived. Iced golden eagle and cold brew with cherry soft top. Yummm. Dutch bros is so consistent with its drinks. Love it. read more

Decided to stop in after an appointment before heading the hour back home. The line was faultless short and drink was good, but service just wasn't as friendly as other locations I frequent. The person taking my order acted like he'd rather be anywhere than where he was. Window service was better an a bit more friendly. Vibe just don't hit the normal Dutch life. read more

It's always so much fun being here. My drinks are always PERFECTION. I have yet to have a bad experience at this Dutch bros. They are quick, talkative and such a vibe. The service is 10/10 every time. read more

I love Dutch bros, I have been 2 times and will easily go again. They have a wide variety of food and drinks that are all great. The service has ALWAYS been outstanding and so AWSOME. The vibe s very clean as well and it is a chain. Overall I recommend read more

Love all Dutch bros. They have amazing staff and drinks are all the same no matter which one you choose to go to. Whoever hires the staff needs a raise cause they are the best. read more

Best made drinks you'll get at any DBs any where!! I mean seriously! Stop by and get the drink you want most!

Not only did it take 30 mins to get my coffee ... but they gave me what tastes like milk on ice. I have had the white annihilator many times and this did not taste anything like that. This was definitely the worst Dutch bros I've ever been to. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

Oh my goodness this is the slowest Dutch Bros in the world. Drinks are good and came out how we life though.

Pretty standard Dutch Bros, which IMO is a good thing! I love there espresso-based drinks and the baristas are always friendly. I started coming to this location occasionally when I take my mom up to her cardiac rehab appointments that are close by and my only complaint...which isn't really there fault/something they can control is the location itself. Turning into and especially out of the parking lot can be a hassle. Otherwise it's great! read more

I'll say Dutch Bros is always a good solid place. I'm usually a fan of the freeze coffees. The service is always on point. They're always friendly and nice. Yeah ambience is a regular Dutch Bros a little music playing while you're either in the drive-through or the walk up window all in all is always a good visit every time. read more

I was not having a good day and the ladies working were so nice and took their time to make conversation while my drink was being made. Genuinely love coming here. 10/10 service every time. I hope the staff knows how much they are appreciated cause it made the difference in my day read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

Nice location, friendly employees and got our order right. Liked that they repeated it several times to ensure they would get it right. I am shocked that the owner of this location has not contacted Yelp to have the photo of the dead frog removed from their page. It is disturbing and no one wants to see that! read more

Dutch Bros Coffee - Double Torture! It's good. - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

I have never been to a Dutch Bros before but I was NOT disappointed. Came here for a quick caffeine fix and it was just that. Great, friendly, and quick service. I LOVE the fact that they have a walk-up window outside with plenty of seating. The lady behind the register was super sweet and explained the menu to me and my friend. I also appreciate the fact that there is plenty of seating inside as well! Overall great experience and my caramel machiatto was sooo good!! Not too sweet with just the right amount of caramel. Will definitely be back! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

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My mom and I walked over to Dutch bros from the hospital that my nephew is staying at. It was quite a bit of a walk but very refreshing outside and an enjoyable walk. When we got there the drive-thru wasn't too long and there wasn't anyone in line for the walk-up orders. Two lovely ladies greeted us and were very helpful and knowledgeable about what drinks I might be interested in. Dutch bros is always great and I always look forward to my conversations with the employees. read more

Dutch Bros Coffee - Medium blended Annihilator - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

Coffee stop on the way to work. Long line of cars through the drive-through as usual so I ordered at the window. Used a free birthday drink reward to get an iced kicker, and love that the barista encouraged me to go for a size large since it was a free drink anyways! read more

Dutch Bros Coffee - Order window - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

This is absolutely my favorite Dutch Bros to visit when I'm on this side of town. The barista at the window, Sienna, was one of the sweetest people I've ever met. She genuinely cared about how my day was going and took the time to have a real conversation. Her kindness truly made my day better. I'll definitely be coming back! read more

My first time trying Dutch Bros. Got the chai latte and it was delicious. Staff is super friendly. Drive through or walk up window available. No indoor seating. There is a bathroom. read more

I've personally only tried this company twice. Both of my orders were free. I told myself I'd only try it on my birthday. I'm happy I did.....bc It's disgusting in my opinion. Smoothies are more like water down ice with juice. Also, the workers are kinda .....ehh from Arizona to Vegas ..... maybe it's just me. read more

I was in Arizona for a day and decided to get myself some Dutch Bros coffee before I hit the road again for California. It was my first time trying this coffee and I'm so glad I took a chance. I went through the drive-through and the staff was extremely helpful and informative about the drinks. I got a chai drink that had caffeine And it was absolutely delicious. Even the person who was working at the drive-through window was super friendly and talkative and sweet! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

Love all the Dutch rebel drinks! My favorite is a shark attack. Erika at 202/Valdosta is the best! read more

So over Starbucks! Friendly, personal, informative! Had the " annihilator " on the rocks and added a pump of banana ! Fantastic!! read more

Still the worst and poorly ran Dutch known to man!!!! ALWAYS grossly understaffed and traffic management SUCKS! If you want to spend and hour to get you your drink AND get into a fistfight over who is legitimately next in line this is your caffeine pit stop. I avoid this location at all cost! This location needs to get their shit together - #BadManagement read more

Dutch Bros Coffee - One person during a lunch crowd!!!! - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

Brand new Dutch and located a couple miles north of my work! Went there for a drink after having my eye surgery yesterday after work. Very nice staff, great place. Only issue was trying to get out, it's one way and it's hard to get back out to the street without waiting a few stoplight cycles for a break in the action unless I go north and make a u-turn. I'm sure I will visit this location again hopefully soon. read more

This used to be my favorite Dutch to go to. I would literally drive out of my way for it but as of late ... definitely not. The girl who's been working the front in the morning with a tattoo on her bicep ( I believe left) has been atrocious every time I have come. I try to give people the benefit of the doubt, but after a month of having bad experiences with her. No. My first instance with her was when I ordered ahead and waited on the order ahead side. Anyone who came after me she helped first I stood there for 15 minutes until a guy who witnessed her blatantly ignore me told her how I was standing there. That's when she decided she would acknowledge me. I tried to think nothing of it, but it was definitely frustrating. The most recent time was even worse. I waited in line to order instead of ordering ahead since I didn't want to be ignored this time. Boy was I wrong. I wanna say that's even worse. She then decided to focus all of her attention on the order ahead and completely ignored me again until a man came out to take my order. I waited 20 minutes for my drink, which caused me to be late because I wasn't expecting that. It wasn't even busy. 20 minutes for three iced drinks including the order aheads. Just for my drink to be disgusting. A different woman was waiting 40 minutes for her drinks because they were completely forgotten about. I don't know what has happened to this location, but it used to be amazing. Thankfully, the girl who was working Night Shift (blonde pony ) was extremely sweet and made my drink perfectly. I explained to her that I wasn't able to get it remade in the morning given I was late for work and she didn't question it. She is the only reason this isn't a one star review. Kudos to her hopefully they'll get more staff like her. I will not be going back to this location. read more

I really loved this coffee I had a ice kicker with extra foam definitely recommend but heads up the drive through is allways packed an a bit of a wait but worth it read more

Dutch Bros Coffee - Coffees - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

Horrible customer service and absolute worst manager ever!! we purchased a drink and we're told that if we did not like it, we can come back and they will remake it. When we came back, the manager was extremely rude and would not allow that. I also had children with me and she was very disrespectful and profanity in front of them. It used to be a much better place before she became manager. Will definitely not be going back. read more

I just had the worst experience at your 90th st location off the 101 in Scottsdale. We entered the 2 lane drive through with 5 cars ahead of us @ 345pm. There was a huge van who sat in the lane, probably taking multiple orders from people, while the other lane was able to pass 3 cars through ahead of him. Fast forward, it is now 4pm, we had a young lady approach our car and take our orders for 1 decaf and one regular sugar free golden eagle. The large van now is sitting at the window with another car behind it and we were third in line. Fast forward to 4:10pm and we are able to move up to the window. Yes, I was upset that we waited 25 minutes for 2 coffees and now there were more than 11 cars behind us. I vented to the lady at the window about the fact that the service was very slow and that the person who takes orders outside should make sure that the car lines alternate and a car can NOT sit in a lane holding up other people because they do not have their orders straight from their family or friends. I was told that because of the "heat" the attendants cannot be outside for more than 5 minutes at a time...what does that have to do with the problem????? The discussion continues with me venting my frustration and that this was the third time I have been to this venue where the same thing happens....long lines with terrible wait times. Instead of saying, we are so sorry for your wait, we will consider your suggestion with seriousness....she began stating that I was "berating" her and what could she do to make the situation better? GREAT! I said, how about serving me our coffees? She then said, your order only came in 4 minutes ago.....you must be kidding! It is now 4:15 and our order was taken at 4pm. We asked, "How can this be?" We sat behind that van , which when I asked, had a drink order of 6 drinks and the car in front of me which only appeared to have 1 order...and the order was placed outside by a lady taking outside orders?????? She then stated "there is nothing we can do to make you happy today so we will refund your order.." I said, "That is not necessary, we have been waiting for 30 minutes and would like our drinks" Her response was" No...we will refund your order today because I do not have to take you berating me!" What kind of service training do your workers have? NONE!! That is absolutely no way to de-escalate a perturbed customer. It could have been, "I am so sorry you had to wait for your drinks. We can give you a voucher for a future coffee or discount your coffee today so that we can ensure you will come back and try us again" We have enjoyed Dutch Brothers for years and have NEVER had this kind of rude service. Yes, not an easy job but most of the time we are greeted with a smile and very friendly service. Almost over the top service! Rest assured, this note will be going up the chain of command. I do see that there are other complaints about wait times and service at this location. Let's hope that management comes in and does some one on one observation and training. Otherwise, bye bye to Dutch Brothers for this customer. read more

A great new Dutch Bros. Samson,the server was awesome. I had the Carmelizer with almond Mille,1 shot of coffee,salted Carmel,all in a freeze. It was the best. read more

Dutch Bros Coffee - Diana with her Carmelizer with almond milk,salted Carmel,1 shot of espresso & whip cream all in a freeze - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

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Great customer service, great coffee, and great speed. It was so nice on a rainy day!

Horrible customer service at this location. The girl stuck her head out the window and talked to the customer for 10 minutes while the line was backed up. Will never come to this location again! read more

I love this Dutch Bros, the barista's are so friendly and Happy , And when Lily is working she always has a smile on her face . And most of the girls know my order, They have a customer for life read more

My first and definitely not my last time here. Leaps and bounds ahead of Dunkin' and Starbs in my book. Probably the best drive through experience ever. The barista and cashier were super bright-eyed and friendly and during these trying times - it's really refreshing to experience authentic customer service. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Scottsdale, Arizona

Absolutely horrible customer service. As someone who was born and raised in Oregon, I take pride in getting all of my coffee at Dutch bros. As they expand, they have to upgrade the line system, but this was by far the worst set up. They have a sign that says to stop so they can take orders, but it was blocked by my blind spot. In addition, there was no one even out there, so I pulled forward. I then proceeded to get screamed at by the employee that I did it wrong and the shortest line was supposed to go first. The car behind me didn't understand why it was like that either. I felt so bad for the employee she was training as she was extremely rude and combative to my questions. Overall I will not be returning as the environment was hostile and strict when there was literally three cars in line. read more

Happy to have found you! Of course always by accident. I do like the new look and the store is very clean. The young lady at the window was so nice! She gave me alittle bit of info that I was wondering about the store! Super new and super cool. I'd stop by again all though prices were alittle high to be AZ but oh well! read more

The service was awful. I got there when there was barely anyone. A few cars in the drive thru and no one outside. It took me 10 minutes to get 1 drink. It is like this almost every time i go. And I'm not even getting a complicated drink or anything. They are unorganized and mess around. read more

There was a time for a couple weeks where the lines felt like it went by extremely slow compared to other Dutch bros. Although now i don't see that problem and the workers are so nice and friendly read more