Time and time again, Stater Bros has come to save me with last-minute finds lol. This time, I finally got to buy and try the Chocolate Crème Pie from the frozen pastries section, and it did not disappoint! I also appreciate how at this Stater Bros, I can usually get through checkout pretty quickly since the lines aren't too long and move fast. Always a solid, reliable stop! read more

Stater Bros. Markets - Chocolate crème pie - Grocery Near Me - Redlands, California

Mr Clay. was very helpful courteous, and kind. Found what items I was searching for in a fast and professional manner. Promote this man!! read more

At the Redlands Stater Brothers on the corner of Colton and Orange St the Manager was rude and needs to be let go or sent back for remedial customer service training. I was in the 15 items or less lane and the manager was waiting on a young woman who was on the phone about her card (talking to mom I believe) and more than 15 items. We waited and waited and finally asked what the hold up was and the manager tells us to calm down and relax (what the h*ll) First why did he take her in 15 items lane (when she had a full basket) why didn't he put her stuff a side during her problems with her credit cards and help get customers on their way. But No he had to make everyone wait. Well I didn't get the managers name but he was a short and dumpy middle aged male. This all transpired around 10pm, so because the manager couldn't seem to count the number of items this girl had when she clearly abused the 15 items or less lane and his laziness to put her to the side and take care of the next customer but instead he had everyone waiting while she was on the phone talking to mom. The girl was rude because she felt entitled to ignore the number of items limited to 15, not have her card and PIN number figured out, a rude store manager who didn't care about customer service and just as soon have everyone wait. I won't be going to this Stater Brothers or maybe any of there other stores. What could be improved: Fire the store manager or at a minimum send him back to remedial customer service 101 with reduced pay and enforce the 15 items or less lane (maybe just a couple of items over but not a whole basket). Stater Brothers management can easily find out if what I'm saying is true. They have video tape of every checkout cashier station with an over video camera. Review the tape of Mr short, dumpy and rude. Also it doesn't look good to have a fat store manager when you are trying to represent that you're selling healthy food. read more

I love everything about this store. The new ambiance is great! I have one problem that seems like an easy fix to me. After experiencing this the last 3 visits I decided to give a review. I used to get the rotisserie chickens in the hot section, UNTIL one day the Pollo Asado caught my eye. I decided to try it and man is that some really great chicken!!! Well, today on my 4th separate random visit where I was craving that chicken. It's all gone with 5 to 6 rotisserie chickens still sitting there. And when I go to ask if they'll be making anymore it has been "no" to "over an hour" wait. To me it seems obvious this is just as, if not more popular than the rotisserie. I don't even get the rotisserie anymore and that was my faithful go to. And a couple of the last 4 times I wasn't the only one at that deli counter asking for more Pollo Asado. So, shouldn't supply and demand factor in here!?.....make more, please. Continued no more or over an hour wait is gonna get old and it doesn't make sense to me. Pollo Asado is POPULAR! read more

Shout out to the ChopShop guy there now! The guy chopping the fruit in produce at 2 pm. Shout out the front end! The girls were is cheerful spirits and mingling and getting along and looking like they were having a good time enjoying what they do. The store looked great! Front and centered I noticed when I grabbed a box of Honey Smacks cereal. Seemed like the team was keeping up, because when I grabbed it I immediately thought to myself "man, no cereals have been sold today? These cereal boxes are all front and centered with the exception of like 5 spots I noticed immediately after." My next thought was to assume the grocery team is on it! Aisles looked nice. They always do. I really felt compelled to write a recognize the work because it was a good experience today at Stater Bros, Colton and Orange . And it started with how joyful the fruit guy was behind the counter chopping and packaging fresh cut fruits and keeping up with all the customers who were stopping by for fresh fruit. Even tho I didn't look up at him, I can feel his eye contact ready to serve. Thank you! Fresh cut cantaloupe and it was sweeter than honey! Thank you, fruit guy! Wish I would looked up, back at you, and acknowledged how joyful and ready you were. Mango wasn't as sweet, but demonstration was everything! read more

Stater Bros. Markets - Fresh cut cantaloupe and it was sweeter than honey! Thank you, fruit guy! - Grocery Near Me - Redlands, California

Humberto meat/seafood dept 40th St., SB...thank you for your great service and perfectly, delicious steamed salmon. You are an asset to Stater Bros!!! Again, Thank you read more

We had a special occasion that meant a lot to our entire family. We ordered a prime, prime rib roast from store 18. What we received was the most tender, the most delectable piece of meat our family has ever enjoyed. Mauricio the manager in the meat department, elevated our Christmas Dinner to a point that our family will never forget. Thank you Mauricio and Stater Bros for a beautiful and glorious dinner experience. We will be back again. read more

Many in the area might think this is just another Staters location situated right off the 10 fwy and leave it at that. Those people are missing out. Yes, this is an older store and not the largest BUT it was completely remodeled this year and now is a full service supermarket. From fresh sushi (made as you wait...) to a full service deli and bakery, this store has everything you could want. What really makes this store stand out from the other locations in the area is the staff and its high level of customer service. In my case I had gone there to purchase steaks which looked great but after getting home I found them to be of poor quality. The next day I went back just to get some information and advise the staff of the poor quality coming from their vendor. I spoke with the GM (Tassos) who listened intently and asked many questions about the product. My intent was to advise of the poor quality to prevent this happening to other customers. The GM not only took note of the situation, hr escorted me to the meat department, put on an apron and proceeded to replace the bad steaks from the previous day - NO CHARGE! Despite my objections, he insisted I take them and contact him if there were any other issues with the meat.as he wanted to make things right. I did not go there for that purpose, yet the GM stated this had to be done to make things right. This was completely unexpected and yet this ties into the entire work ethic at this Staters store. The entire team is completely customer focused and glad to help. From Keisha, Geoff, Jose, DJ and Cole right up to Tassos Panos (GM) - this store offers exceptionally friendly, competent quality service in all aspects. FYI - I do not reside close to this location but DO come here because the team is great, the quality is there and you have the assurance this store stands behind their product. Great Job folks! And my sincere thanks to Tassos for his consideration. read more

Located on Colton Ave with plenty of parking available. It was my first time at this last Stater Brothers and the place looked clean. I just have to get used where they have placed their items to get acquainted with the setup. Picked up some drinks and ice. Employees here are very friendly and fast with their service. read more

Stater Bros. Markets - Sign - Grocery Near Me - Redlands, California

I usually don't leave reviews, but the manager here I think Robert, was super helpful, seems like he keeps a positive work environment and helped me find everything I needed. He helped me out to my car while I had my kids, big help there. I tend to go to the mentone store but will definitely be back. Thanks Redlands!!! read more

A huge shoutout to the deli department! I called yesterday after my order was lost at a different chain and the deli team was able to pull through and fulfill my order completely! I am extremely happy with the service I received and they have gained a faithful customer! Keep up the great work and again thank you so much! read more

Hi, I wanted to leave a review about Haylee. She was so sweet and kept a smile on her face the whole time we were in the checkout. Thank you for your kindness, haylee! read more

My intentions were to leave a beautiful review yesterday morning! This store continues to be phenomenal in great customer service. All the employees are happy to greet and help customers. The physical look of the store is OCD in a fancy good way! LOL! All labels are facing the customers without missing any empty spots of the item! I'm not sure how they do this but it's really impressive! My favorite part of this gorgeous store is Deli. I'v been buying the family size sub sandwich made by Jessica and my goodness she never fails her excellence in communication in my order and the brilliance and love she puts into the customers order! Please reward her for her kind achievement in customer satisfactory, she overly deserves it!!! The meat department too is impressive. I put a few packs of meat to be seasoned and with a sweet beautiful attitude the staffed seasoned our family's packs of meat! Once we cook our meat, the flavors are just priceless and unbelievable. Please try them out you won't regret the seasoned meat that they can do! I wish them many awards in the near feature! All cashiers and staff are genuinely a pure loving family oriented team and they deserve so much credit for the smooth delightful courtesy in cleanliness, organization and customer service! All the employees have good etiquettes in speaking to the customers even by asking how we're doing and if we need any help and they don't mind a kind short talk if your day is not going well! I hope this store gets what they need in awards, the community certainly believes they deserve it! -Shondra Jackson read more

Shout out to Ariel and Jeffrey. Courteous and friendly customer service. Will be back. Jeffrey greeted me when I walked in. Who does that nowadays. Kudos to store manager. Happy Employees Equal Happy Customers. read more

The wings we purchased at the meat department supposedly were lemon pepper but really just salt infested... we grilled tonight and we're so excited for wing night and they were so salty we could eat them. I'm disgusted. Save your time and energy and go to the staters on lagonia. The meat department has way more selection and the butchers are awesome!!! Never again with this location... it's usually a bum trying to rush me for some cash in the parking lot or sell some food stamps or somebody passed out on the side of the lawn or they are trying to give away free government phones on the sidewalk.... I'm over it! read more

OK so I think I found my forever Stater brothers not even kidding. The people at this store are so kind and very helpful the store manager so very friendly and polite and makes it his point to go out of his way to help you find what you need! Thank you for making my shopping trip easy. I was able to find what I needed and I was in and out in less than 15 minutes! read more

Watch out for the meat at this location its usually bad been here several times and there fillet mignon was bad thankfully the manager there hook me up with three pieces of steak New York steak pieces, which wasn't even near as good as what I was trying to buy but it's the thought that counts. I wouldn't recommend the meat department if you're trying to get some good meat smell your meat before you buy it they could be selling you trash don't get sick read more

This is a great store everybody here is so kind and helpful I live to a closer one but I rather shop at this one deserve the customer service I received is amazing the other ones are kind and nice as well read more

This Stater Brothers Grocery Store is the nicest in Redlands. It is the cleanest, brightest, and conveniently located store. The groceries are neatly and well stocked. The aisles are wide and the floors and racks are clean. The refrigerated cabinets are clean and well lit and the racks inside are clean as are the groceries inside. I really appreciate this store and it continues to improve. I like that it has two entrance & exit doors and sufficient parking. read more

Nice clean store . Friendly staff. Love the old school feel. It's farther from my home than the one on Barton Rd, but I go to this location for a nice change of pace. read more

So convenient locatation from my house! Their store clean. They are always staffed to help us customers! Stop & take the time to thank them! read more

Friendly helpful service, clean restroom (you need a code), plenty of parking, fast lines, and great prices. What more could you ask for at a Stater bros.!? I would definitely return! read more

Wow! Can't even shop here! I walk in, middle age woman, and I'm asked by a cashier half my age to leave my back pack at the register, I ask why and he says in the event I try to steal, first of all it's a backpack purse. Do you ask all women to leave their purse? What a joke! Never shopping here! read more

Love the Meat Department here! Great sales, great service, great cuts! Thanks always!! read more

Stater Bros. Markets - Meat Department - Grocery Near Me - Redlands, California

I hate to be mean but this particular store is not good. Personally, I call it Ghetto Bros. I live a 2 or 3 minute walk away from here. I will drive to another Staters or go to Vons. The employees, not all, are rude. The clientele, forget about it. Just don't feel right when I go into this particular store. It gets robbed on the regular. No thank you. read more

A big thank you to Wesley for helping me unload my cart today. I'm recovering from surgery and I'm not supposed to lift anything over 8-10 lbs. He had no way to know this when he offered to help, it just worked out that the offer for help was there when I needed it! It was obvious to me that all the staff at this location go above and beyond with their customer service, as multiple people in line ahead of me greeted our cashier by name and conversed with him. All the staff I interacted with today were friendly and helpful. read more

I usually shop at the Staters on Lugonia since it's really big and nice and close to home but this morning I was helping a friend set up her kids birthday party and was going to make a fresh fruit tray for the party. This store was closer to her house so I decided to give this store a shot. From the outside I was a little nervous with the homeless walking around but felt better once I got inside. I went to produce department and was shocked at how everything looked so fresh and full. I know this is a small store compared to the one I shop at so my expectations were low but I guess you never judge a book by it's cover. The young lady working there Kelsey was moving around so fast to keep everything perfect but did stop to say good morning and asked if I needed help. She was a sweetheart. Got my fruits and went straight back to my friends and made the platter. It was delicious =] thank you Kelsey read more

Stater Bros. Markets - Fruit tray - Grocery Near Me - Redlands, California

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Cashier Darlene greeted me and asked I find everything that I needed. Great customer service. Thanks, Darlene.

definitely One of the best local stater brothers I've been to, good customer service & a good environment

This Stater Bros is within walking distance of my place, so I just go there whenever I need something instead of once a week. Today I picked up some Powerade for a friend who might've needed it to hydrate. Hours later when I'm picking up some protein bars after a workout that's left me feeling like crap, I just happen to get the same cashier. She says "Hey, you're back!" I'm pretty out of it, so I don't recognize her right away. As I'm leaving, she says "See you in 10 minutes!" I was fine with the greeting, but that parting remark was too much. I'm generally fine with this location, but I will say that they always seem to have mediocre produce. I started going to Trader Joe's for that reason. read more

Staff at this location is very friendly and helpful but the parking lot is sketchy and full of transients. I always avoid going there because of it. Also the store could use a remodel. read more

I just put the entire check stand staff through hell, I accidentally dropped my Drivers license onto the conveyor belt and it rolled under, during a really busy time. Everyone was Gail and Tammy were super awesome and so was Leset. They were able to pull apart the entire check stand and get my license back while getting through the rush. I'm forever grateful to them, they're all super awesome! Love this store read more

I love this place so much I've always used stater bros, there my favorite market. There open late witch is really convenient for me because I don't usually get off of work until late.they always have everything need and the service is great!the employees are always so friendly and helpful every time I come in I am a stater bro's customer for life!!! read more

I came at 10 am to get a build your own sandwich. The employee who was at the station watched me stand there while she slowly put away rotisserie chicken. I then asked who I'm supposed to talk to about ordering a sandwich she said her and that she would be with me in a minute. After 10 more minutes of watching her walk around at the slowest pace she came behind the counter and asked what I wanted. I said wheat bread and she cut me off to say she needed to go get the bread and that they didn't have anything back there. At this point I'm thinking I should have just went to subway. read more

One of the most dirtiest Stater brothers I've ever been to, to start off the carts are disgusting and I was going to pass that and not be too bothered by it; I purchased my food from the store and went back home to make my steak it smelled absolutely horrific (don't get me wrong: I purchased it on October 17 and the use by date is October 18th I knew that it was going to go back within a day or two) however this should not have been sold it was already bad I didn't even want to go back to show them. I added pics to show what was sold to me read more

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I had just got off a long day of work, I stopped by Stater Bros to get dinner & waters for my family as I walked in a young man says "hey ma'am how u doing, do u need help with something" and I kind of ignored him and just kept walking. Finally I was trying to reach the last 35 pack of water when I see the same young man walking down the aisle & he comes straight to me & says, "I got that ma'am how many do u need"... I then apologized for not responding to him earlier, & with the nices smile he says "no problem ma'am & if you need some help getting those to your car u let me know". i smiled & went on my way, as I was checking out without realizing I bumped into the same young man & without me saying a word he actually walked out with me and helped put the three 35 packs of water in my trunk and took my cart back to the store for me, its people like this that can really make a persons bad day turn into a great one thank you, Brian Soto. Been going to the same Stater Bros for years and this experience will keep me and my family going for many more. read more

The only negative thing I have to say about this place is that there's always homeless and drug attics asking for change outside. Once you're inside the staff is friendly. The meat is fresh. And they have everything you need. I read more

Thank you Danny P. On register 5 today!! You made my day so much easier and less stressful by helping me make a money order . As an 8 months pregnant woman I definitely can tell you, you made my day so much better ! Wish the whole world had a personality like yours! Thank you again! read more

This morning I stopped by to purchase a sandwich for lunch. Why is it that the staff do not wash their hands unless they're asked ?? This should be standard when handling food. A customer should never have to ask you to wash your hands after you've touched other items. Customers are always watching. Do the right thing and stop being lazy. read more

Great price and value. Usually it seems like between noon and 5pm it's less busy. Other times I went, it was really busy where it seems like they were understaffed. Other than that it's great market. read more