Found this place on Facebook marketplace but never actually made a jump till 2 years later. I came…read moreto purchase a 2021 R3 but it didn't happen, not because it wasn't there but it wasn't for me. I am height challenge, feet 5'1". Lyon gave me lots of information and suggestions, he's obviously not just trying to make a sale but he wants to make sure the bike was the right fit for me. I really appreciated his time and honesty, this is the kind genuine that is hard to find these days. I am definitely going to keep an eye on his site for what I am looking for.

I was in the market for a used motorcycle and came across Arcadia Motorcycle Company. I am so glad…read morethat I went with this place over private sellers! Lyon is the owner and communication was prompt and detailed. I appreciate that Lyon was upfront about the cost and what it includes prior to making the drive out to his shop. Keep in mind that even though there are store hours posted here on Yelp, it is by appointment only. In person, Lyon is personable and great to work with. He is genuine and honest about everything that he has done (i.e. inspection/part replacements) to the bike. His prices are not only reasonable, but cheaper than many others that are sold elsewhere. This will always be my first stop anytime I'm looking to buy a used motorcycle! Thank you, Lyon!

honestly honestly hands down best experience I had servicing my switch at authorized dealer . I've…read morehopped around to so many authorized dealers in SoCal ridiculously expensive and they ruined my motor stick with bert's 100000%! ( they don't charge you a storage fee if you're a couple days late on pick up also) and their rates are way lower than those other guys, and they clearly know what they're doing.....Robbie is the Man ! Robbie went above and beyond to make sure everything was perfect on my boat. He even got some extra stuff exchanged by the warranty without even me asking ....things is brand new now . I can't wait to take it out for the season. Thank you so much guys.!!!

My partner and I came in to look for a motorcycle that was listed on their website and to go to the…read moreparts shop for a helmet. The sales people were not pushy and allowed us to browse the motorcycles. Unfortunately, we did not see the bike that was listed on their website and went straight to the parts shop. The guy helping us at the helmet section (I forget his name but it could be Xavier?) was easy going and let me browse the selection without breathing down my neck and was able to answer my questions when asked. So, where did it go wrong? When his coworker (some young, white kid) decided to jump in to help and then talked back to my partner regarding a display item vs open box item, which was uncalled for and completely rude as hell. We still ended up purchasing a helmet since I really needed one for some plans later in the day. I made sure I spoke to Xavier (I'm sorry if I got your name wrong but I'm pretty sure that's the name that came up when I was paying at the front) about the item I wanted in case he gets some sort of credit for helping out. And kid, there IS a difference between a display item and an open box item. I'm not sure how my partner's question triggered him to answer with such attitude lol. Like it isn't stressful enough to decide which helmet to purchase??

Stopped by with the crew and the sales team greeted us as soon as we walked in and offered us some…read morecold water, and out of the blue a young lady offered us some sweet bread,(janelley) that's just the beginning, the fellas and I had a time in the clothing department because of Janelley and Lisa very friendly pair. Janelley helped us find exactly what we were looking for she made it so we didn't have to hold any of the items we were to purchase and the we were laughing 90% of the time in here.

I always regretted not buying my first Harley here. I have…read morebeen coming to this location for years for parts and service. Even before I had a Harley, (I rode a Kawasaki Vulcan Nomad), I would visit their merchandise section. The store is always inviting , especially after the remodel, and the sales team are not like car dealership vultures, following you everywhere you go. But if you had a question there was always someone ready to answer them. So with all my past visits I would take note how different sales personnel interacted with customers. Then I bought a Harley in 2023 and started logging my mileage on my motor at Laidlaws which requires interaction with the staff. So when I finally decided to trade my 2023 motor cycle I knew who I wanted to work with. And I was not disappointed! Mickey is a 'no pressure' kind-of salesman. He calmly answered my questions. No eye-roll, sighing, condescending comebacks. I had his full attention. I was torn between three bikes. When I narrowed it to what I thought was 'The One' he wrote up the offer and took it to the boss. As I waited I knew the one I picked was not what I really wanted. I was 'settling' for it for the bells and whistles and lower price (pre-owned). It wasn't the color I wanted. When I told him this, without hesitation, he offered to write up another offer on the new motor I originally went in for. His calm demeanor helped make this purchase a pleasant experience. Not once did I feel like walking away from the process. In fact, it didn't even feel like a process. It was just 2 guys sharing information as we talked about 'motorcycle life' stuff. I liked what the final offer was and the deal was made. I would definately make another purchase at Laidlaws. Thanks Mickey!

Great business! I don't own one of their bikes, but i have a similar one (Brozz Recon.) Their…read moreshipping is fast, their products feel better made and their customer service is top notch. I placed an order for wheel spokes (front and rear, inside and outside spokes) and called them up to request they mark them somehow - they individually wrapped each spoke with item numbers printed from a label maker! That extra touch was really appreciated. Thank you very much, i hope to be able to use some of your parts on my bike in the future!

Enjoying my TT250. Got it second hand. Came here for parts and had them dial in my carb. Everyone's…read morefriendly. Matt the service manager was good to work with. I like that they have all the service manuals and helpful videos on YouTube. Replacement parts are available on site and are reasonably priced.

I called M Racing and got an estimate for some work. Talked with David and he was helpful. I…read moredecided to clean my chain and install a new battery myself, went into M Racing and David was very knowledgeable and helpful, I bought a battery, some supplies and David took the time to talk and make suggestions. Last item on the list was an oil change and I opted to have M Racing do that. David did the oil change, took it out for a test drive and was very helpful with suggestions. He spotted a plastic cap on the cooling reservoir tank that needed replacement and we ordered the inexpensive part. I had an issue with the throttle on my bike. It would work fine going through the gears but cruising, there was a slight pause before response in accelerating. For some reason the oil change resolved the issue. The throttle became more sensitive so slight speed changes. It was probably the engine working better with the synthetic oil. Shifting improved immensely, became much smoother and the Triumph feels like is has an automatic transmission. My bike felt like a new bike when driving home with the short term maintenance done. Happy camper. Thanks David. I appreciate your help and workmanship. M Racing - recommended.

Been coming here for a few years now for minor work but this time had my carbs rebuilt, oil,…read moredifferential, and brake fluid service they did a phenomenal job at a fair price, runs like new very happy with the work. Will definitely come back when it's time , maybe brakes or valves adjustment, we'll see. But these guys are my go to for all my motorcycle maintenance/repairs..

They have the absolute best killer deals. I went here yesterday to pick up a 2017 KTM 690 Enduro R…read more They were the cheapest within a 300 mile radius. So unless you want to drive to Phoenix Arizona this is the only lace to go. Mickey from sales hooked me up and sold me the bike. He was very friendly, honest and courteous. I can only recommend him. A few things the could have been better: + Motorcycle should have been cleaner + Wait time was too long + Some last minute price uncertainty Usually I would substract one star for each of these but since Mickey was so awesome and helped me all the way through they deserve 5 stars. I will be back for sure!

I'm not surprised this place has bad reviews. This is from my experience here, I called in and…read moreasked for the Out The Door price on a current year motorcycle. The sales guy on the phone wanted my address and other personal information, which they do NOT need. I've called other motorcycle dealers and this is the only place who requested for my address along with other personal information. I inform the sales person, I will not be giving that information out, the sales person puts me on hold and when he resumes the call he said he needs my personal information or he wouldn't be able to help me out, I tell him "Alright, thank you for your time", I then hear his manager in the background laughing at me before he hanging up, f&*%-ing d i c k head.

BERTS MEGA SERVICE DEPARTMENT: 2/28/2026…read more 2025 KAWASAKI ZX6-R 5-STAR SHOUTOUT to Robbie Lyle for always treating me like a personal friend and not just a customer. He has always pulled through with me on repairs, follow ups, communication and support with everything from A-Z. He's a genuinely great guy all around and Bert's is absolutely blessed to have Robbie as an important asset and team member professional to help get their clients needs taken care of. Every time I speak to him on the phone or visit him in person, it's nothing less than genuine care and detailed attention to what is needed. Super sincere attitude and respect to the highest standards. Thank you Robbie Lyle and your team members.

absolutely amazing customer service and help choos my bike. Major shout out to Mitch Lawle!!! if…read moreyou want the best and honest experience for service Mitch is your guy.

Non existing customerservice. Nobody answers mails or calls. My shocks are locked in lowest…read moreposition, and appearantly NO help or service whatsoever?! Lifetime warranty my ass !! Wouldnt recommend Shotgun Shocks to anyone‍

I restored a 1988 Harley Softail and needed a quality shock system replacement. There were no…read moreconventional quality shocks available due to the unique configuration of that year. The Progressive suspension company referred me to Shotgun Shocks. I bit the bullet and purchased the Shock kit from Shotgun. The improvement in the bikes ride and stability is profound, well worth the money. I live in a rural area where the roads are in horrible condition. Now I ride the bike everywhere with confidence.

If you buy a scooter from anywhere else you're going to get screwed I know because I did my…read morehomework they sell scooters for $1,000 cheaper than everyone else and the scooters that they sell are top line with the same type of dependability as Yamaha Honda or Kawasaki. Not only do they sell you a scooter for $1,000 less than everybody else when you comes time to get your oil changed they do it for half the price of everybody else I bought a scooter a year ago I've had it in twice for service every time they charge so little it's almost embarrassing

Seeing a lot of crazy ass reviews on here, but honestly my experience was great! I crashed my…read morescooter a couple weeks ago and needed some of the body replaced. If you don't have a Vespa or a Honda, your scooter is like a one-off so hard to find Chinese imported parts. They were able to get all the parts replaced for me and fixed on the day of. I struggled so hard to find a place that i towed my scooter all the way from San Diego to LA. I was given my invoice before arriving including labor time. They actually worked on it longer than quoted and i was still charged the same price. Still got it back same day! When i got home, i rode it around and it actually feels better than before i crashed. Quieter, no stalling, and they even fixed my trunk area that continuously popped up. The ONLY downside is that i was unaware that one of the pieces i thought i ordered didn't come, so they replaced my front fender with one that is slightly off color. Doesn't bother me much but wish i would have known that. Regardless, i am happy with the price, the service, and the fact that they helped me strap it back into my uhaul tightly before i drove home to San Diego to make sure i was safe. Thank you all so much again. I am very thankful to have my scooter back quickly and feel safe on it again.

Today I stopped to the store just to checkout a couple things and Rafael was really helpful and an…read moreexcellent customer service .. give me good information about the Bluetooth for helmets. And help me with some cables that I need .. definitely I'll be back to the store .!

Really good customer service, everyone I've ever asked questions to was very knowledgeable because…read moremost of them ride bikes so they know the issues we run into. I purchased most of my safety jackets from here.