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Steak ’n Shake

1.9 (134 reviews)
InexpensiveFast Food, Burgers, American
Open 10:00 am - 10:00 pm
Updated a few days ago

Order Steak ’n Shake Takeout or Delivery

Steak ’n Shake Photos

Business Info

STEAK ’N SHAKE ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for kids
Good for groups

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Recommended Reviews - Steak ’n Shake

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Reviews With Photos

Dirty bathroom

Overall cleanliness of the store is awful and the biggest change with taking away all of the front facing service from the dining room leaves you feeling unimportant as a customer.

Double Steakburger Double Cheese
Debra S.

40 minutes for wrong food that was cold after 3 tries at the drive thru. Had to look really hard for the second small burger. They need smaller rolls because the hamburgers are not anywhere near in size. Also need smaller containers for fries and rings since they look half full. Be sure and double check your order before leaving parking lot or you'll pay for things you might not have gotten. They got a second star because we'd been driving for hours and they had food available after 11 pm that was close by.

Kids menu
Sarah T.

If I could give this negative stars I would. We quickly made a choice before going tree hunting that we would grab a quick burger, what a terrible choice. There was one waiter that was struggling to survive all on his own. I felt bad for him, he was in good spirits and trying hard but he was hung out to dry by management. The restaurant was dirty and unkept. You can see behind the employee area where the iced tea and side is. There was garbage on the ground, water or something gross all over the ground. It was grimy and looked like it hadn't been cleaned in a long while. Bathrooms were even worse, I don't want to even get into that. The food took forever to come out but half of our order was sitting in the window for pick up for about 10 minutes. As you can imagine that makes it cold. 3 tables got up and left while we were waiting. It's a real shame. Never again.

Mold in toilet
Melissa O.

We got there right when it opened. It had not been cleaned from the night before. The trash cans where full, empty toilet paper rolls on the floor, and mold growing in the toilets. 26 minutes after ordering on the computer, we still didn't have food. RUN FAR AWAY!

Tara J.

The food is wonderful but the workers... not so much. I received my food and it was cold. There was maybe 3 cars in line and a lot staff. I asked to get it remade it took them 10 mins to remake it. There was a like of horse-playing inside the restaurant very unprofessional. I wouldn't recommend coming here... no Wonder they have 2 stars.

Chocolate Covered Strawberry milkshake
Nicole E.

It's Steak and Shake. You should know what you're getting here. It's been years since I've been to one, but what I love is it never changes. Layout, decor, uniforms and the same menu. They don't try to be something they're not. Sure. Some new toppings for burgers or milkshakes may be added, but It's still largely fries, burgers and shakes. And they've added some fancier burgers for those that don't like the thin patties they serve. One of my guilty pleasures is a Frisco melt. Something about thin burger patties with melted gooey cheese and thousand island sauce wedged between two buttery pieces of grilled sourdough bread takes me to a happy place. Yeah I got that. It's been my go to for years. I got Cajun seasoning added to my fries and that was good. Yes. The fries are skinny, but still tasty. And knowing I can't finish a whole shake I drank almost half of my husband's chocolate covered strawberry milkshake which I originally told him I would take two sips out of. It was just that good. Our service was great. We were seated instantly. Our server was friendly, checked on us a lot and very attentive. And at the beginning of our visit when I ordered my drink, she looked at me and told me I was beautiful. Having no makeup on and a long day, it was good to hear. It was a very casual relaxing meal. I've seen a lot of negative reviews for this location, but we enjoyed it and would come back.

Nikki G.

First Visit (Sunday) Waited 10mins by the entrance to be seated with no one else in front of me. Waited another 15 mins after being seated before asking the manger who my waitress was cause no one had greeted me nor asked for my drink order at that time. She manager seemed unbothered when I mentioned how long I had been waiting. One of the waitresses eventually arrived for my food and drink order. Then I processed wait another 30-40 mins for my food to arrive. When the food came out the fries were cold and my sandwich was lukewarm. Long story short I did not eat/pay for the food and took my business (money) to another dining facility. Food: 4/10 (waited 30+mins for cold fries) Service 1/10 (read the above) Cleanliness 4/10 Condiment bottles filthy Very disappointed with mWill not be returning to this location again

Patty Melt 'n Fries

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5 years ago

I ordered a bacon burger and got a burger with no bacon ... the burger was cold as well and there was literally just one other car in line .

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4 years ago

Akhil Oliver done a great job last night. He had workers walk out on him but he kept the ship afloat and made sure everyone got their order.

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7 years ago

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4 years ago

My stuff was cold burger milk shake taste soul they just set my stuff out I didn't even eat

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9 years ago

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5 years ago

I LOVE Steak 'n Shake. Great place, this is one of the better ones I have been to. Wish they had more of these around. Prices can't be beat

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Elk Ave Tavern

Elk Ave Tavern

4.6
(109 reviews)
4.3 mi
$$

We had such a great experience here! We came in during the last hour before closing (which always…read moremakes me a little nervous), but everything was still super fresh, came out quickly, and never felt rushed. Ashley was our server and she was amazing -- very attentive, friendly, and gave great recommendations. She really made the experience even better. We started with the pork belly skewers topped with ranch, BBQ, crushed cashews, and pickled red onions -- 10/10. Huge portion and packed with flavor. The balance of sweet, tangy, and crunchy was perfect. The chicken Caesar sandwich was sooo good. It's a massive sandwich with a crispy chicken cutlet topped with Caesar salad, pickled red onions, and chickpeas. Fair warning: it's a little hard to eat because of the size, but completely worth it. The dressing leans more vinegar-forward than creamy, which I personally loved. I'd honestly order it again just as a salad. The truffle parm fries were another 10/10 -- loaded with parmesan and full of flavor. The stout braised beef melt was amazing. Tons of meat and the flavors blended together perfectly. Definitely a standout. The pub chips with added Cajun seasoning were okay -- not bad, just nothing super special compared to everything else. As longtime fans of their previous food truck, we're so impressed with what they've grown into as a restaurant. It's clear they've kept the quality while elevating the whole experience. We'll absolutely be back!

came from Charlotte to try Elk Ave Tavern after seeing a TikTok food review claiming it had one of…read morethe "top five cheesesteaks," so I went in with pretty high expectations. Unfortunately, I left feeling very disappointed. I ordered the cheesesteak, which was the main reason for my visit, and it just didn't live up to the hype. The bread was soggy, the meat was very small diced instead of the ribeye-style cuts you'd expect from a good cheesesteak, and the cheese tasted more like Kraft than anything premium. Overall, it was very bland and lacked the flavor I was hoping for. For $18 and about a 20-minute drive, I honestly expected much more. On the positive side, the Brussels sprouts were amazing -- easily the standout item from my visit. They were flavorful and cooked really well. The fries were fine too, but fries are fries and it's hard to mess those up. The staff were very nice and attentive, and the food came out in about 10-15 minutes, which I appreciated. The restaurant itself is a small, quaint place located in downtown Rock Hill across from the public library. I didn't have trouble parking, but it was around 12:30 on a Wednesday and the lot and nearby street parking were both pretty full, so I could see it being tighter during busier times. I also noticed this location used to be called Sweet Tea back around 2020 when they served chicken and waffles, so it was interesting to see how the space has changed. The menu overall isn't very large, and since I mainly came for the cheesesteak and it didn't meet my expectations, I don't see myself returning. In my personal opinion, Cheat's Cheesesteak Parlor still has the best cheesesteak in Charlotte and the surrounding areas. I really wanted to love this place, but based on this visit, it just didn't deliver for me.

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Elk Ave Tavern
Wedge salad
Wedge salad
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The Loom

The Loom

5.0
(3 reviews)
4.0 mi

Amazing prices, clean, service was amazing and the chef did so well on our food! Collin was our…read moreamazing bartender and server even though it was so understaffed they fully accommodated my family of 25ish. He was on top of our food and drink orders managing all of us by himself. The chef was also cooking by himself and made all of our food in a timely manner. We are so thankful to have been able to spent my dads birthday here. Everyone truly had a great time!

My family ate here tonight and had a wonderful experience. My husband, daughter and I are staying…read morein the Cambria Hotel for the weekend and hosted my parents and siblings for a gift exchange in our suite. After swapping presents we went down to the restaurant for dinner. It was pretty packed and we were concerned we wouldn't get a table, but the staff allowed us to move chairs around to make room for the 11 of us. Everything about our experience was great. Toya and Brandon were our servers and both of them are excellent at their jobs. They were friendly, engaging, fast and efficient. Somehow with a packed dining room and only a few servers on the floor they were able to keep us all happy and well served throughout the meal. Toya even went the extra mile and had the kitchen send out my daughter's and young nieces' meals first so they wouldn't have to wait or become impatient. The kitchen worked smoothly with us to provide delicious meals for a few members of our family who have gluten and dairy intolerance. All of the food was well prepared and tasty. My sister tried a margarita and said Toya mixed it to perfection. I also wanted to note how clean the dining room (and all of the hotel) is. This is my second stay at the Cambria and it won't be my last. This kind of overall excellence in service and quality deserves repeat business. My sister lives fairly close to Rock Hill and said she'll be back as well to dine at the restaurant. Thanks again for a wonderful experience at the Cambria Hotel/Loom Restaurant! Can't wait to visit again.

Photos
Margherita flatbread pizza, my daughter loved it.
Margherita flatbread pizza, my daughter loved it.
Sea salt pretzel sticks with two different cheese sauces. Super delicious!
Sea salt pretzel sticks with two different cheese sauces. Super delicious!
The Loom

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Sonny's Dutch Mill

Sonny's Dutch Mill

4.2
(63 reviews)
1.9 mi
$

No pictures this time because the food disappeared too fast! Sonny's has been consistently great…read moreevery time I've visited. The service is always friendly, attentive, and welcoming. Everyone I've interacted with has been kind, which makes the experience even better. I've tried several items on the menu over the years, and nothing has disappointed me (can't speak on the salads-I don't go to Sonny's for the salad ). The burgers are delicious, the hot dogs and corn dogs are always a solid choice, and the fries are some of my favorites. It's one of those places you can count on for good food, great service, and a laid-back atmosphere. I'll definitely keep coming back!

Updated. We came in the restaurant not greeted by anyone. I…read moresaw the hostess was behind the counter and asked if we seat ourselves. She told us we could sit anywhere. We sat ourselves. Our waitress came to our table and asked what are you drinking? She brought our drinks to the table. Then left, came back a few more minutes and asked if we were ready to order. We placed our order. Might I add it really wasn't busy at the time and the food doesn't take very long to deliver. After we were waiting, a table of nine came in and sat down. They placed their order. Our waitress did come by a few minutes later and drop two pitchers off of drinks for our refills but after this we didn't see her again. The table of nine received their food. At this point we had been waiting for about thirty minutes. I asked a different waitress at this time if she could check on order as it had been a bit since we placed ours. She acknowledged this and went to find our waitress. The other waitress we asked to check on our food then came back asking what we had ordered. Ready to take our order again. I got up and came around the corner to find our waitress going through the tickets at the register. That's when she proceeds to say that she can't find our ticket. That she handed it off to the kitchen but the kitchen didn't have the ticket. I asked her two questions. How did she lose the ticket and how does she not check on her tables? She pushed the blame to everyone else and never offered to make it right. That's when we decided to leave and not wait any longer. When we came back around the corner our old waitress asked the other waitress what we were doing and she said they're leaving. The initial waitress then shrugged her shoulders at us. I asked for a manager and then was told they wouldn't do anything. The service here is awful. I have been coming for years. Unfortunately the waitresses do not care to check on your table nor your order. We just waited over thirty minute for our order that never came. People came in behind us only to get their food. The waitress told me she couldn't find our ticket. No offers to make things right. Told me don't bother talking with a manager because she had been there for thirty years and he would do nothing about it. Wow! Let down.

Photos
Crazy assortment of decor but it works.
Crazy assortment of decor but it works.
Fries
Fries
Lunch Menu

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Lunch Menu

Steak ’n Shake - hotdogs - Updated July 2026

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