I have been a customer of Direct Appliance for over 10 years, they have never let me down. Vivian…read moreis so professional and helpful, see really knows how to make your project come together. This week I was able to attend a Wolf cooking demonstration, it was an amazing way to learn how Wolf ovens work and what they are capable of. Direct will always have my business.

From sales to delivery Direct Appliance staff do a stellar job at making sure you're getting what…read moreyou need and want. Sales staff is very knowledgeable about the appliances and services offered. Delivery and installation staff went above and beyond to set up our new washer for us plus showed us the features it had and how to use them.

Very friendly knowledgeable staff. Excellent customer service. I bought a refrigerator, computer &…read moremicrowave. We are always satisfied. Even if have to return or exchange. They helped every time

I scheduled an appointment through Apple to have my new phone serviced and arrived exactly at my…read moreappointed time. Upon checking in, the Geek Squad representative appeared visibly frustrated and disengaged. I was not greeted or acknowledged professionally and was simply told to "have a seat," without any explanation of the process or what to expect next. After waiting for 10 minutes past my scheduled appointment time, there was still no communication regarding the delay or an estimated wait time. The lack of basic courtesy and communication made it clear that my appointment time was not being respected. This experience was frustrating and unprofessional, especially given that the appointment was pre-scheduled through Apple. As a result, I have lost confidence in using this location for any future Apple product support and do not plan to return.

This place is a big joke,I rented some bunk beds for some company coming from out of state asked…read morethem to call me 20 minutes before they drop of the beds so I can have someone there and they failed to do that. So once again it's time for pick up and they didn't even show up to pick them up, so I called on the following Monday to tell them no one showed up they said ok we will pick up on Thursday and I asked can you call 20 minutes before pick up so I can have someone there, once again they failed to call and just showed up and then called and said no ones here, well go figure, you were supposed to call. CUSTOMER SERVICE AT ARRONS IS VERY POOR, TRY HIRING BETTER PEOPLE!!!

Got a new couch. Did the rental online, got a great deal. Dealt with Mike when we went in and he…read morewas fantastic, excellent customer service! The delivery team was also very friendly, professional and got my couch set up very quickly!

Kitchen Fantastic made my dream kitchen a reality down to details I didn't even know I wanted, but…read moreso glad they had the expertise to tell me about them. There workers were very professional and timely and paid close attention to details. I couldn't be happier. Thank you Kitchen Fantastic!

They have subcontractors to do the work, these workers don't care about quality. They say…read moreeverything is included but it is not, if you need help when they're done with the job, good luck I'm still waiting for some information, they just don't care because they got paid.

Awesome service made sure I was a satisfied customer. Did me a favor by helping me load my wood…read moreinto the truck.

Do you know buy the gorilla superglue gel from Home Depot? I mean they haven't. They do have things…read morethat you wanna buy and everything but check exactly what you're buying because I didn't check and when I got home I saw my superglue gel he had I bought it for seven something almost 8 dollars and he has nothing almost it has less than half in it and when I called customer service trying to if I can just get another one or something they said sorry that's how it comes and there was no like very cold. No good help. This is not the first time I have really bad customer service from Home Depot in Tracy. Go to Livermore from now on and please do check your things before you buy.

The owner is in Idaho. The tech came to my house and did not fully repair the dishwasher. He was…read morecreepy also. When leaving he said it should have been replaced. Outrageous behavior. I made complaints. This business in California needs to be closed because they don't have any licensed appliance techs.

First American Home Warranty assigned them to fix our sub zero fridge. We already knew what the…read moreproblem was so the first visit was quick and parts were ordered. When the technician came back out to fix it, he seemed annoyed that he had to be there. Their customer service isn't the greatest but he did get it fixed.

Just wanted to shout out that they came out fixed our fridge did an amazing job have great customer…read moreservice order. The part came out handled the business. We're very accurate very quick very friendly. Great service highly recommend recommended.

I called Pro App. Paid $140 in advance to get a diagnostic evaluation, went out , text saying it…read moreneeded a couple things, $240 , wow now I'm in it $380, called and told me can't fix it, do I get my $240 back, nope, told me I now have a credit at there Store,