I had a wonderful experience with this steam cleaning service, especially with our technician Erick I. He came out the day before to provide an estimate and took the time to thoroughly explain everything in a way that was easy for us to understand as first-time customers. That level of transparency and patience really stood out and made us feel confident moving forward. Erick also made sure we selected the right services for the items we needed cleaned. At our request, he returned the very next day and did an absolutely immaculate job on my couch and rug -- items I honestly thought were beyond saving. Seeing the results was amazing. He was professional, detailed, and very personable throughout the entire process. It's rare to find someone who takes this much pride in their work and truly cares about customer satisfaction. I highly recommend Erick and this company to anyone needing steam cleaning services! read more

Steam Master Cleaning wasn't my first choice but it ended up being my BEST choice. I initially setup an appointment with a reputable " Steemer" but they came across unenthusiastic to do the job and they also stated that their hoses weren't long enough. So I ended up calling Steam Master Cleaning. David and Diego arrived promptly and gave me an estimate shortly after arrival. David was clear, concise and very professional. His level of expertise and knowledge about carpet and stains was top tier. Both gentlemen assembled their equipment efficiently and quickly. The results were beyond my expectations. The stains I thought would never be removed were completely gone. Dave and Diego deserve a raise, promotion and recognition for the miracle they performed on my carpet. I will recommend this company to everyone going forward. BIG THANK YOU!!! read more

Payton Fuentes did an amazing job helping me tackle a cat urine problem that I honestly thought was hopeless. I had tried enzyme cleaners, vinegar, and even a carpet cleaner myself, but the smell was still there every time I walked into the room. Payton was thorough, professional, and clearly knew exactly what he was doing. He took the time to locate the affected areas, treat them properly, and explain the process to me. The difference was immediate. If you're dealing with pet odors and feel like you've tried everything, I highly recommend Payton. He saved me from what I thought was going to be a very expensive carpet replacement. Great communication, punctual, and genuinely cared about getting the job done right. read more

I called these guys in a slight panic. I procrastinated for a change and was trying to find some carpet cleaners that would be able to get me in with a same-day appointment. They made it happen! The technician, Payton, arrived on time! That was a great start! He is very knowledgeable about stains in carpets, and the chemistry behind it! He was also very careful with where the hose was laying downstairs while he was cleaning the upstairs. Another bonus! I've had other carpet cleaners come in, and the hose that they had strewn across the living room, was doing the northside rake to all my tchotchkes! He was very nice and professional as well! He went above and beyond! I appreciate it read more

I recently hired David from Steam Master Cleaning, and I couldn't be more satisfied! He cleaned my carpets thoroughly both upstairs and downstairs, including the stairs themselves not to mention the marble tiles. He also went above and beyond by cleaning the guest room and bathroom, all at a very reasonable price. David is quiet, respectful and incredibly focused. He just got straight to work without any hassle. By the time he was done, my home looked and smelled fresh absolutely ready for guests. If you're looking for a dependable, no-nonsense professional who delivers great results, I highly recommend David and Steam Master Cleaning. I'll definitely be calling him again! read more

I recently had water flood into several areas of my home, and Payton F from Steam Master Cleaning came out to help. He brought the equipment needed to extract the water from my carpets and prevent mold, and he did an excellent job. Payton was thorough, professional, and took his time to make sure everything was handled properly. You can tell he really cares about the quality of his work. I highly recommend Payton and Steam Master Cleaning if you ever find yourself dealing with water damage or any carpet needs. read more

We greatly appreciated bringing Steam Master Cleaning back to clean and treat spots that were left by pets. Payton Fuentes provided the quote for the work and helped us find the right selections to work with our budget. He did great work and was very cautious regarding what the history of the cleaning products we used before so we would be insured to not have any issues with their treatment. We definitely will have them back again when needed. read more

I had my carpet shampoo yesterday by David Molina, and he did an amazing job. He was very professional and worked really hard on some of the stains on the carpet with great results. I'd definitely use steam master cleaning again. job well done! Thanks to the team over there from the scheduling lady I spoke to, to the person that called me to follow up and see how the service went. Great company. Deserves a review and customer support. read more

hired for carpet cleaning service. Both Payton Fuentes and Joseph were very professional, provided a fair quote quickly after inspecting the whole house to make sure to recommend the right chemicals and treatment for the carpe. Treated the stains and other spills and even took care of other chemicals left from the last company that came to clean the carpe. Overall I was very satisfied with the service read more

Payton Fuentes provided exceptional water extraction service. He was professional, efficient, and incredibly thorough. He documented his work with photos, kept us updated every step of the way, and always checked with us before taking action. He clearly takes pride in his work, solved several issues, and helped prevent future problems. We couldn't be happier with the service and highly recommend him. read more

I just wanna say thank you guy for sending Payton and Chris to my house to clean my forniture. What they had done was fantastic. Payton has a lot of potencial for this kind of job checking on every single detail. I highly recommend Steam Master Cleaning. The price was affordable and the most important it was worth it. Always ask for Payton and Chris to do the job they are a great team. read more

today (June 25th) we had Xavier and Justin steam clean at Palace Social's alley and I must say the service was quick and friendly. Im not sure what time they got here as I didn't ask that much but they tipped our employees and cleaned after themselves as well and that alone is a sign of good character. Make sure you pay it forward to these young men because it is well deserved read more

Payton did an amazing job with doing an upholstery service on my white couches. He was able to get bile stains out of my couch from my dog who recently got sick and left multiple deep stains within the couch. He managed to get out both cat urine and it's smell and any cat owner knows how much of a feat that is!!! I'll definitely be hiring Payton for any future services. read more

My dog vomited on my carpets the other day and the technician Chris was amazing and very professional. He was able to get out the vomit stains and even did a pet treatment on my carpets and stairs. It was a little pricey but well worth the service. My carpets look brand new. Thank you Steam Master Cleaning and Restoration company and Thank you Chris the technician. read more

Cris did an amazing job! Got him to come do my upholstery cleaning and it looks great and smells amazing! He was fast, friendly, and super efficient. This is the second time I've had this company come out to clean my couch in the past 2-3 years and I haven't been disappointed. They are reasonably priced as well since my couch is a monster sectional, 13ft by 11ft. read more

I would definitely recommend Steam Master Cleaning and Restoration, especially the location on Ojeman. Michael was very professional, on time and gave me a really good price which I appreciate. We had a living room rug cleaned which turned out great and have another appointment scheduled for some additional carpet and duct cleaning for Thanksgiving holidays. read more

My wife and I had a couch and glider chair cleaned by Peyton Fuentes from Steam Master cleaning. Peyton was very personable and knowledgeable. he was realistic about what could be done and the cost. A stain on the couch was the main reason we called, and Peyton not only got that out but it looks brand new. We are very happy with the service and result! read more

Payton did a terrific job on my mother and father-in-laws carpets that had some pretty nasty pet stains. He was very professional, knowledgeable, and courteous. He thoroughly explained everything concerning his work on the carpets and followed through completely. Great rep for this business and would recommend Payton and this organization without fail! read more

The steam master cleaning service did the amazing job cleaning my sofa.The service I requested was upholstery cleaning. Payton Fuentes was so professional, and he did provide an amazing price for cleaning it. He did spectacular job cleaning sofa. I would definitely recommend the steam master cleaning services for future services. read more