Absolutely AMAZING experience with Steam Pros Carpet and Tile Cleaning! I cannot say enough good things about Steam Pros Carpet and Tile Cleaning. From start to finish, the entire experience was above and beyond anything we expected. First, Eric -- the owner -- is truly one of the nicest, sweetest, and most patient business owners I've ever worked with. We originally booked them to clean our Airbnb couch and carpets, but due to some difficulty navigating arrangements through Airbnb, we unfortunately had to reschedule more than once. Then, just when we thought we were finally set, an unexpected winter storm came out of nowhere and prevented the technician from even being able to get to the property! Through all of this, Eric remained incredibly kind, understanding, and accommodating. Not once did he make us feel like an inconvenience. When the day finally came, our technician Nick showed up -- and WOW. He was professional, efficient, and clearly takes pride in his work. Not only did he do an incredible job (our couch and carpets looked brand new!), but he was also genuinely funny and personable. He made the whole process enjoyable. He even shared a hilarious and shocking story about his cousin pulling a prank on him with his baseball cards -- future clients absolutely need to ask Nick to tell that story! We were so impressed by the level of care, detail, and service that we ended up having them clean our home the very same day. That's how confident we felt in their work. On top of all of this, their prices were shockingly reasonable for the quality of service they provide. Truly top-notch work at an incredibly fair price. If you're looking for a company that delivers above-and-beyond service, professionalism, patience, and outstanding results, Steam Pros is the one. We highly, highly recommend them! Thank you, Eric, and, Nick! read more

I cannot recommend Eric Rojas and his team at Steam Pros Carpet Cleaning enough! From start to finish, the entire experience was professional, efficient, and truly a blessing. Eric was incredibly kind, honest, and clearly takes pride in his work. It's always refreshing to come across people who operate with integrity and a servant's heart--you can just tell they care about doing things the right way. Our carpets honestly look brand new again! They were able to remove stains I didn't think would ever come out, and everything smells so fresh and clean without being overpowering. The team was on time, respectful of our space, and worked diligently without cutting corners. What stood out most was their attention to detail and the way they carried themselves--with excellence and care. It felt like more than just a service; it felt like being taken care of by people who value their work and the people they serve. We are so grateful we found them--such a blessing! If you're looking for reliable, high-quality carpet cleaning from a team you can trust, these are your people. We will definitely be using them again! ~Heidi McCoy read more

Just had my carpets cleaned by another company, i specifically asked to do what they could on some bad/old pet stains, but when the carpet dried all the pet stains we hoped would come out resurfaced even worse than before they were cleaned. Like they were new all over again! I found Steam Pros on Google and read about their specialty pet cleaning services and process and called to ask about it. They answered right away and I texted them photos of the pet stains left behind... they called me back quickly and gave me a knowledgeable consultation and asked me to do a test cleaning on a small area to see if the problem was fixable or not before they come out and waste my money. The test cleaning was so successful that I was able to clean all the stains myself. It was a very selfless and honest 1st interaction with Steam Pro, they could have taken my money but didn't. The "other guys" obviously don't know what they're doing. And the other company I called before Steam Pro never answered or called me back... I have found my new carpet experts to use on my floors going forward. Thanks Steam Pros! read more

Highly recommend using Steam Pros. Eric is AMAZING. A guy who knows what he's doing with your tile/carpet and has integrity. My husband and I recently rented out our home and found Eric through his great reviews online. We called and got an appointment quick and easy. When he arrived, we were expecting to have both our carpets and tiles cleaned, but he was honest with us and explained how our tiles actually didn't need the deep cleaning he provided. He saved us almost $200 that he could have made by being honest. I don't know about you, but those are the type of people I recommend to my friends and family. Furthermore, he offered to lend us some of his cleaning supply for free if we really wanted it! Eric ended up doing our carpet throughout the house and they were perfect when I got home. Nice and clean. And he went the extra mile and decided to sweep our tile rooms for us- no added cost. If you're looking a great tile/carpet clean, awesome customer service AND a guy who you feel like is friend from the get-go, Eric and Steam Pros = the right choice! read more

I wanted to take a minute to say what an incredible company this is and how incredibly outstanding the employees are that work here. I was in need of a carpet cleaner for my mothers home. One of her dogs had a medical condition that left...let's just say a "mess" in almost every room in the house. It was a happy accident that I got in touch with the owner Eric last night. He was nothing but the consummate professional, reassuring me that my mother would be well taken care of and that he had full trust that his service technicians would be able to take care of the job. Nick came to the door with a smile on his face, walked the home with me, measures the work area, gave me a very reasonable for the job, and got right to business. For over two hours he was doing his thing and when he was done it was perfect! He was able to get all the stains up, removed all of the odor, and made the carpet look like it is new. I recommend Steam Pros enough...if ever in need of the services they provide (there are many), they are the ones to call! read more

I was on the middle of flooring install for a small job (an ADU). Steam Pros rescued me!! The big box carpet company would not install the carpet I purchased from then in a loft that was accessible by a library ladder. Steam Pros took over and installed it at a very fair price! THEN the LVP product purchased at a second big box store had to be scrapped for poor quality. Steam Pros came to the rescue AGAIN! Eric counseled me in both design and quality. He is so patient and supportive. I ended up w a GREAT product that we love and the install by Steam Pros was quick, high quality and affordable. All of THAT for a small job!! Steam Pros cares about the client and the client's total satisfaction above all else. I couldn't be more grateful for all of the assistance, patience, and ultimately expertise. we're thrilled with the outcome. THANK YOU STEAM PROS. read more

PROFESSIONAL! EXCEEDS EXPECTATION! QUALITY RESULTS! Why wouldn't you choose this awesome carpet cleaning service? Seriously, we were blown away at the exquisite results after hiring Steam Pros to clean our rental house carpets and tile. The carpet we thought was trashed, was proven to be in great condition after they were done cleaning. The tile we thought had to be replaced....was pristine! If this wasn't enough, we had them clean our RV carpets and brought it back to condition like new. Don't waste your time crossing your fingers with another company, hire Steam Pros and take a sigh of relief that you made the very best decision for your floor cleaning needs. Professional, trustworthy, reliable, quick and efficient. Steam Pros is my go-to expert for all my flooring cleaning needs. read more

This is such a wonderful service. When we first had our carpets installed we used the Carpet Cleaning Service the carpet vendor recommended. Yet . . . there were still some stains in the carpet that remained. The next year we switched to Steam Pro's and (even a year later) they were successful at eradicating the stubborn stains. This is now our third year using Steam Pro's and we could not be happier. Nick Holland is truly the "Go-To Guy" in this company. He is so professional and 100% focused on doing an excellent job. If you need your carpets cleaned, call the company and ask for Nick. You will NEVER be disappointed! BTW: Steam Pro's has not raised their per-square-foot carpet cleaning cost in three years. What a deal!! read more

We have never had such a trusting, professional and outstanding company at our house before. Eric the owner was so nice, and had such a great attitude. He did an outstanding job to a very old, and dirty carpet. We have a light color carpet that shows the orange dirt up here in Georgetown, and three little dogs that are not such good boys. He got the smell out, and left me with a carpet that looked like new. I was absolutely shocked and ABSOLUTELY thrilled! He also did a beautiful job on my furniture. Eric took care of everything with a smile. Good service is always expected. Outstanding service from a really great guy deserves a review. Thank you, Eric! read more

I recently purchased a new home. The carpet was new. After six months the carpet looked very worn and I was afraid I would have to replace. I couldn't figure out why since I had no pets and very little foot traffic. I called Eric based on the reviews on Yelp. My carpet now looks brand new. Eric explains the issue of ph balance and how it affects carpet. I waited three weeks to make sure stains didn't raise. They haven't. Eric and his team are miracle workers. The price is well worth the outcome. Eric's number is in my Rolodex and I will make sure he is my only carpet cleaner. Thank you, Eric. read more

Now I know why Steam Pros is almost exclusively 5 Star reviewed Start to finish Flawless From contact with the owner, Eric, first to respond to cleaning request on short notice scheduled as I requested to cleaning To Hans the Tech who arrived early and out early Nice equipment Huge truck mounted steamer NO hidden fees and exactly as quoted And my carpet had heavy traffic patterns But honestly it doesn't need to be replaced now No mess left behind As Eric stated "No surprises with Steam Pros" How refreshing these days! Highly recommend! read more

I called Eric for an exceptionally tough carpet cleaning for pet stains and odor. My wife and I weren't looking for perfection, but were hoping for a basic clean carpet and odor removal. The process Eric used for prep and readiness was pretty impressive, and the results were better than expected. He gave us an accurate quote on the work to be done, and kept his word. No"add on's" because of this or that. Honesty and integrity ....good core values. Thanks Eric! By the way, we are having our tile cleaned tomorrow. Guess who is doing the job. read more

Called and explained what services I needed, was given great information and booked a convenient appointment. Nick provided excellent communication, service, and advice. We were extremely pleased with the outstanding work he did. Nick was prompt, professional, and very personable. He took the time to answer our questions while working efficiently and payed great attention to details. We are absolutely delighted with Steam Pros and will be looking forward to scheduling an appointment each and year. Thank you! Sincerely, Barbara E read more

I am beyond amazed at what they did with my carpets. I have 2 teenage boys and a small dog. The stains and wear and tear on the carpets from these 3 were bad! Chad was prompt and professional. He did an outstanding job. It's like I have brand new carpets. I was embarrassed at the state of my carpets before but now I'm ready to throw party's! I'll be scheduling all my carpet cleaning with these guys from now on. Next step is having them clean my two sofas. Give them a call, you won't be disappointed!! read more

I have used steam pros more than once they are awesome Eric is very responsive if he doesn't answer he always calls back right away and provides great customer service and works with your schedule. Robert that came and did my carpets this time was so great he was professional and worked quickly and efficiently and my carpets looked great. He's always smiling and you can tell he loves his job he is very good at it. Will use these guys again in the future my carpets look and smell great thanks guys. read more

We contacted Steam Pros when we needed our carpets cleaned for a move out. Eric was quick in his communication and easy to work with. He gave us a good price. He contacted us the day before the appointment with information regarding which technician would be doing the work. We weren't there when the Work was being done, but were contacted as soon as it was complete. We are very happy with the work. I would not hesitate for a second to recommend this company and will definitely use them again. read more