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    Eco Clean Carpet and Tile Care

    4.2 (598 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    5 hours

    Response rate

    100%

    Services - Eco Clean Carpet and Tile Care

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Eco Clean Carpet and Tile Care Photos

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    Reviews With Photos - Eco Clean Carpet and Tile Care

    So I used a Groupon, so maybe that's where the bad attitude came from, but after looking at the rooms immediately was told that they needed a high traffic/pet cleaning for an additional $190 (we had one light stain that was less than 24 hours old and had used a carpet cleaner on) and immediately was being upsold about this cleaning not being enough blah blah. If your cleaner isn't able to clean, what are you doing here? There was no pre-treatment or anything even sprayed on the stain - so basically you didn't even try. I also included pictures of my "filthy traffic area". Also, we have one carpet area rug that I asked to be cleaned since we were well under the 1200 sq ft limit (and they did it last time) and was told it's $1 a foot so another $96 for a fricken rug. So almost $300 more in upsells on top of a $110 Groupon- are you high? I used this company before and they did a good job and had a friendly tech, but after today's interaction I will never use this company again. The carpets do look cleaner, but it looks like a nice vacuum and they stink more than they did before- so now off to go find another company to come clean these so that they're fresher.

    Here's the couch once dried and ready for pillows to be laid out. Enjoy the Nick Cage sequins pillow!
    Itzel P.

    SHOUT OUT TO ROBERT! This company was very professional, their estimated time to arrive was honored (they were even a little early), considerate of my home. I liked that they used products safe for pets as well. Robert gave us a great experience with this company. We had our couch cleaned up and it didn't take too long (we have a sectional and ottoman) The smell afterwards was amazing, didn't have any kind of chemical scent or anything. Gave us tips on how to care afterwards and recommend different ways to clean up on our own and how often to deep clean. I can say I'll be calling these guys again in the future. Thanks Robert!

    Riss A.

    Eco Carpet has a very competitive rate and great service. We take very good care of our carpets, but they could use a cleaning. Eco Carpet was very communicative and on time. Our tech, Trayvell, was respectful and a good worker. He thoughtfully responded to my questions and did a great job cleaning our carpets. I wouldn't hesitate to recommend Eco Carpet to others.

    Dark spots showing again after 8 days
    Vanessa B.

    UPDATE: changing my review from 5 to 1 now. I noticed that we had spots staring to reappear 8 days after our initial cleaning. I reached out to them and was told that I should reach out as soon as I notice there was an issue. (Which I did) and then was told that it looks like wicking which is brought up from the pad under the carpet. That did not happen the first time we used them to clean our carpet, so essentially because I was one day late in messaging them I now have to have my carpets redone. I even changed my schedule up to accommodate them when they called asking if they could come earlier. I'm guessing since we were the last customer of the day it was a hurry up and get it done thing. Not a great way to treat repeat customers. Users beware. Quality has gone down and we will no longer be using this company for our cleanings. Very disappointed. Second time having our carpets done and once again they did an amazing job. Trayvell was super professional and friendly and got our apartment carpets looking fresh again.

    Frank V.

    On 03/232022 I Found Eco Clean Carpet and Tile while they were cleaning my neighbors house. I approached Andres who was professional, patient with my questions and gave me a business card while he was finishing up with my neighbor. After discussing with my neighbor how happy they were with Eco Clean Carpet and Tile and Andres I set up an appointment through Yelp. 03/25/22 My appointment was set for 11 A.M. not only did I get a courtesy call from Andres 30 minutes prior, Andres showed up exactly at 11 A.M. The reason for my 5th star is because of Andres. His professionalism, customer service, knowledge and patience with my questions regarding the cleaning didn't take away his positive attitude. I'm impressed with how fast and detail oriented Andres is/was. Not sure if my neighbor utilizes Yelp although they too raved about Andres. Thank you Eco Clean Carpet and Tile. I'm hoping Andres gets recognized for his A+/5 star recognition. Until the next cleaning SYOY

    Carpet and couches cleaned
    Jeanette B.

    Just had my carpet and couches cleaned by Trayvell and he did an awesome job. I wish I could of taken a before and after picture, the outcome is amazing. We will definitely be getting services here in the future. We scheduled the appointment online, super convenient and Trayvell was able to see us earlier. Everything went by so smooth! Thanks again Trayvell!

    Living room where not only us, but grandkids eat and play.
    Shirley R.

    Marcus just finished cleaning our carpet. We are totally impressed by his attention to detail! He fully went over his recommendations based on the stains and traffic areas that were looking pretty bad. We had one area I pretty much figured would not come totally clean, I was wrong! I was concerned with the odor and he allowed us to smell it. Honestly it's as he stated, a nice light fresh smell. I have breathing issues with strong flowery smells, this hasn't bothered me so far. We of course have all windows open, fans going and air conditioning going. Was it pricey? Yes. $455.00, I thought it was going to be $269 plus gas, but we added deep cleaning as it's been about 2 years since it was professionally cleaned. Was it worth it? Absolutely! We've never paid that is much but it never looked this good! Thank you Marcus, we appreciate you

    The carpet clean was good. However, their tile cleaning service is horrible. Hazel spots all over the room when they are done. In addition, it was hit and miss with grout. A few areas came out looking good, but the majority of grout looked exactly same as before cleaning. Would not recommend.

    Great job!

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    7 months ago

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    11 months ago

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    3 months ago

    Overcharged me and lied about services and didn't even do the bare minimum. Go with someone else.

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    8 months ago

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    Thank you Vera! We appreciate your feedback.

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    3 years ago

    The guy that came and cleaned was so nice and he did an excellent job. Fast and efficient. Good price also.

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    Ask the Community - Eco Clean Carpet and Tile Care

    Review Highlights - Eco Clean Carpet and Tile Care

    Thank you, Robert and Brian, for your excellent work deep cleaning my carpet with your Pet Package!

    Mentioned in 97 reviews

    Read more highlights

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    Emerald Tile did such an amazing job in refreshing our kitchen. Matt and his team provided…read moreexcellent customer service and flexibilitly in working with us to refresh the kitchen and update our new home. All of the changes and adjustments smoothly transitioned in the job and created a more ascetically comfortable home for us. The team made sure that everything was covered before removing tile, and they swept and mopped after completing the job. We appreciated the efforts to complete the job quickly on a short timeline and with great attention to detail making sure that everything was done perfectly.

    We had used Emerald Tile and Stone two times in the last four years. Both times they did a good…read morejob, but the communication between them and us left much more to be desired. Also we observed the communication internally between the different departments was very poor and at times non existent! This last experience we had will be the last time we will ever call on Emerald Tile and Stone. We called to make an appointment to have one of their representatives come out to survey and measure for new quartz kitchen countertops and backsplash. We had a 9:00am appointment which we were ready for, but this time they not only did not show up, they never bothered to call! I called their office and they just said the rep was out in the field. I guess they have a ton of projects and can completely ghost repeat customers without worrying about their reputation. Either way, there is no way we would refer this company to anyone! They have no concept of customer service.

    Eco Clean Carpet and Tile Care - carpet_cleaning - Updated July 2026

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