Just had my old carpeting and sofa cleaned and everything is like brand new. Appointment was easy to make and good value for the price. The guys came in the allotted window and it took about 2 hours. It feels good to know everything is clean. Thank you Steamaster! read more

Have used them a few times already and can't say enough about their customer service, actual cleaning service, and the wonderful service individuals doing the work onsite. Joey and Louis were very courteous, professional, and more importantly, got the job done right! They cleaned 2 bedrooms with deodorize and scotch guard for $200, you can't beat that! I only wish I had enough cash to give them a better tip! read more

I highly recommend Steamaster Carpet Cleaning! I recently did some remodeling and the tradesmen trashed my carpet. I called on Monday and they were here on Thursday. My appointment was for 12:00PM-4:00PM. They called Thursday Morning and asked if they could come early. Joey arrived at 11:30. Luckily my apartment faces the street and he was able to reach with the hose off the truck. This is better than using portable units. I requested a "heavily trafficked areas" service, rather than moving furniture. The total area was 500 sq. ft. the entire job was completed in under 2 hours. The results are remarkable! See phots. Joey could not have been friendlier or more professional. He even bonded with my feline friend Stanley! I won't hesitate to use Steamaster Carpet Cleaners for any future carpet cleaning needs. read more

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Steamaster was just terrific. I would totally recommend them. I was having my light-colored, living room rug and hallway cleaned in my garden apartment. Joey was such a perfectionist and worked to get out every stain. I had Duct Tape on my rug. He was on his knees working on it until it was clean. On his way out, without my even asking, he cleaned a spot on my steps! JOEY!!!! STEAMASTER!!! read more

Steamaster Carpet Cleaning - Joey after pretreating the carpet working. - Carpet Cleaning Near Me - Whitestone, New York

They came, they saw and the cleaned the out of our carpets. I really should have had a before and after because what they did to bring out carpet back to life was a miracle. I didn't think these carpets could be saved. They came between 9-12 like they said. Set the truck up outside and pulled a very long carpet vacuum from the truck parked outside to inside the home. We had three 10 by 10 rooms and it came out to $225 total. They also threw in a few extras like cleaning the small carpet in the back and also offering to clean the runner for no additional cost. We def plan to use them again to get out the remaining carpet stains. Thank you so much!! read more

Professional, fast, and oh yeah they actually did a great job! Called them to make an appointment to have someone steam clean my couch and area rug and they were able to come to me the next day! The technician Joe did an excellent job at steam cleaning my couch/rug, they look brand new! I'll also add he was courteous enough to wear his mask during the entire cleaning, which is extremely thoughtful of him to do with me having kids at home. Will definitely use them again read more

George just finished our basement carpet and stairs and everything looks (and smells) great. Steamaster was very accommodating on the phone and I was able to secure an appointment in a very short turn around time. They gave me a heads up when George was on the way (within the committed window) and he arrived shortly after explained the process and cost model clearly. Would definitely use them again. read more

The two technicians that came here, Julian and John were extremely professional and knowledgeable. They explained everything to me and answered all my questions. The carpet came out like new and they did a great job on the steps too. I have used this particular Steamaster in the past and will continue to Once again a perfect job. Paul and Louie are extremely nice and easy to work with. read more

I just got two bedrooms cleaned. Looks pretty good! There were really tough stains that I didnt think were gonna come off no matter who I called, but now they are barely noticible. The last tenents ate in their bedrooms, left all kinds of stains..it was FILTHY. but now it looks goood!! Took about 30 minutes to get the job done, got a great price using yelp deal, (lowest you can find in the town I believe) So I would definately recommend it to others! Oh yeah I also got free bottle of their carpet stain remover! Talk about the deal! read more

Steamaster Carpet Cleaning - Before - Carpet Cleaning Near Me - Whitestone, New York

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11-26-20 : I was VERY IMPRESSED by this company and gave them a five star rating! WHY - (1) they called to confirm the service appt, (2) called on their way to let me know - so I could plan my day accordingly. And, (3) the two techs ,Paul and Louis - were friendly, efficient, respectful of our property and did a GREAT job! OF NOTE: when I first spoke to Gina in the office, she quoted me for cleaning our living room carpet. The day I called back to schedule the service, I explained to her that we had 2 office chairs that needed cleaning and asked "how much extra" it would be to clean them. To my VERY pleasant surprise, Gina responded that "since the carpet cleaning was under their minimum job, there would be NO additional cost to clean the two chairs". She could have easily told me there would be an extra charge for the chairs, but instead . . . she chose to be 100% honest. I believe that [her] integrity directly reflects on this companies . . . "very ethical business practices". I would definitely recommend SteaMaster to all of my family and friends! So nice (in this day and age) to find an honest, ethical, caring service provider who "delivers - on their word" ! MJ/Bayside, NY read more

Wanted to give a shoutout to you guys today. I called to get a quote and to see if I can make an appointment for a carpet cleaning. I was lucky enough to get one for today. The young man, Paul performed the cleaning. He truly is a gem, an asset to the company. Courteous, kind, careful and a hard worker. Once the job was completed I get a call from the company asking how everything went. It's awesome they request feedback and care about the customer experience. I will definitely refer family and friends. Thank you again! read more

Great customer service, great prices and great work. They got out red wine stains that I was sure going to stain forever (see pics). Will certainly use again and will recommend! read more

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Paul did a fantastic job cleaning the carpets. Also he cleaned the tile floor in my kitchen and was very thorough in removing stains from the grout. I truly cannot believe how great the tile floor looks now - it looks completely restored!! read more

We work both professionally & personally with Joe and the SteamMaster experts for years. They service the buildings the company I work for mange and some of the homes of the residents. It all starts with the lovely ladies who pick up the phone. Whether it be Gina, Sarah or Stephanie. They are so helpful and answer any questions for you. Then comes the owner Joe, he is also pleasant and the price quotes are always very fair. The technicians ( I have dealt with Ralph on most occasions) are also very courteous & respectful of your belongings. The supts & tenants are always satisfied and they clean up after themselves. They also do tile & grout cleaning, which we all know is tough to keep clean but with SteamMaster, we don't have to!!!! . read more

The office staff, Joe the owner and the crew that service my house rule professional and courteous. The crew showed up on time they did a thorough and excellent job on both my furniture and my carpeting. Although they weren't the cheapest, they certainly provide the best service. I would read more

Excellent job done by this company. My carpets look brand new. They originally cleaned the wrong flight of stairs due to a miscommunication but came back the very next day to finish the job. No questions asked! Will definitely be hiring them again. They are very thorough and have excellent follow through. Will make sure you are 100% satisfied with their services. Highly recommend!!! read more

I took on the task of cleaning out my in-laws' co-op and prepare it for selling. They had a white Berber carpet in the living room with a huge red wine stain (among plenty of other stains). I called Steamaster based on their reviews and because they were local. I wasn't expecting a miracle but these guys did an awesome job and got all the stains out. They gave a very reasonable quote, arrived on time, worked quickly and professionally, and even charged me less than their original quote because the carpet was a little smaller than they expected. If I needed another carpet cleaned, I would definitely go with these guys. Highly recommended! read more

We have used Steamaster for cleaning our carpets and furniture for many years . They are always on time , polite , reasonably priced and do a fantastic job. Recently we wanted to undertake the difficult job of stripping and ceiling the tiles and grout in our home. Joe Gulotta sent his ecoert crew over and the results were way beyond what we thought possible. The 28 year old tiles look like new! We still cannot believe it! read more

If I could give them no stars I would. Someone came out to clean our furniture and it looked worse than before they got here. There were dark streaks left in it and it stayed soaked for more than 24 hours. When I told them about it they said they would send someone to redue it but no one showed up. Another company will be cleaning my furniture from now on. read more

This was the second time I've used Steamaster. I can not say enough good things about this company I had some water damage to my carpet a few days ago I spoke to Sarah yesterday and told her what happened She said I should have the carpet cleaned as soon as possible, but couldn't guarantee the stain would come out. I asked for an appointment today and she was able to accommodate me .Joey was my tech, he is very professional and thorough. My carpet looks great and I even had him do an extra room . As I am writing this review Gina called to follow up. If you are reading this because you are looking for a carpet cleaning service I suggest you use them, you will not be disappointed read more

Steamaster did a great job cleaning our house of worship. The carpet was really dirty from so much use and they used their truck unit to make it really clean. The ladies who answer the phone are really nice, and Joe, the owner, follows up on a lot of the details himself, including thanks yous. He wants everything to be perfect. read more

My Parents Were Away I Went To Check On There House In Whitestone They Had A Broken Pipe UpStairs Water Was Running For Couple Days. All The Floors Were Flooded And Basement Had 6 Inches Of Water!! I Turned The Water Main Off Then Had To Figure Out What To Do To Get Water Out I Called Steam Masters In Whitestone It Was 3:30 They Sent There Service Man Joe Over He Stay Till 7:00 Pump All The Water Out Of The Basement Then Started Sucking The Water From The Rugs and Floors Joe G The Owner Called Me To See If Everything Was Okay Great Job By Steamaster Saved The day !!! read more

First time customer and I'm hooked! I had my Area rug, dinning room chairs and loveseat/chaise done all in one day. Joe the technician took his time and made sure every stain came out. He even took a paint spot on the rug out. Everything now smells good and looks brand new. The price was extremely reasonable and the products used are environmentally safe. read more

We are extremely pleased. Our carpets look great and the price was reasonable. The technicians were very polite and professional - Ralph took the time to explain the process to us. We even got a call from Steamaster afterward to make sure we were satisfied. Highly recommend. read more

I wish I had found Steamaster sooner!! I have had the carpets cleaned 3 times since moving to my house with mediocre results and after Steamaster cleaned - it looks like I have new carpeting! I had some very dark stains and they are totally gone. There were paint stains that the other two companies couldn't get out and Joey and Louis did an amazing job and got everything out!! Very professional from start to finish. I am so pleased. read more

Very professional , my moms carpet was filthy from the last tenants.I honestly thought the stains would not come out. But they all came out and the carpet looks brand new! read more

Good service, not very flexible with customers if you need to change a time (charged us $100 extra).

We bought a custom stair runner from Joe and he was great to work with. He was always polite, quick to respond and very helpful. He was detail oriented and made sure to cover all the points with us. He reached out to us on multiple occasions to ensure we are ok with the look of the runner coming down the stairs as it is a geometric pattern. We appreciated this and was glad to have someone else providing some insight. His prices are very reasonable and the installer was great! He cleaned up after himself and was very cognizant of the noises he would be making with our newborn. He took his time to ensure the runner was straight as our house is relatively old and the steps are not as straight as they should be. They are my go to for all carpet and flooring needs. read more

I'm always apprehensive when trying a business for the first time, especially with carpet cleaning. However, Ralph and his helper (forgot his name) were very friendly and more important, they were very efficient. The best part of the experience was that although I live on the second floor of an apartment building (luckily with windows facing the front of the building, directly above the courtesy parking, they were able to somehow bring the hose from the truck-mounted system through my window instead of bringing a portable machine into my apartment. (I was fortunate that my landlord made a concession for me to allow them to do it, and I am glad it was suggested to me on the phone prior to my appointment.) I've used quite a few carpet cleaners over the years but Steamaster is the only one who offered to do that. I actually thought to myself, "how can this possibly be accomplished???" But Ralph and his partner did it without any hassle and very quickly! One stayed down in the street and the other one was inside my apartment at the window; they made it seem effortless!! Besides not having a portable unit being moved throughout my apartment, the beauty of it is that they didn't need to fill up water or dump dirty water, inside my apartment. I was amazed that the entire cleaning was all accomplished from their truck mounted system. The only equipment brought inside my apartment was the hose (through the window), which by the way, I expected to be dirty, but the hose was VERY CLEAN! I even made a comment about it to Ralph! Most important, the cleaning was excellent! My carpets look GREAT! I'm a very satisfied customer! My friend, who knows I am very fussy and difficult to please, didn't even wait to see my cleaned carpet; she booked her appointment just on my word, so she will be having her carpets cleaned in a few days! Based on my personal experience, I can confidently tell you that you will not be disappointed if you have your carpets cleaned by Steamaster! The two girls that I dealt with on the phone, Gina and Sarah, are very friendly and helpful, which is just another plus! read more