I never received an email and I've been waiting!!!! Regardless, you can't return any of my numerous…read morephone calls?????????? How about referring me to someone who could help?????

Show up On time. Pilot replaced and cleaned up the burner. Very professional. They left the…read moreplace clean.

To begin with I don't write many reviews. But I had to because of how amazing this experience was…read morewith William. It is long but you will see shy he saved us from the very reak threat of a chimney fire.... My wife and I had him come out to clean our fireplace because a bit of smoke was coming back in when we were burning. After a quick 10 minutes, I could tell how knowledgeable he was. I asked him to take a look at the chimney from top down and tell us what he thought since we know we're gonna be in this house for at least 20 years. I also had lingering feelings the work done by prior sweeps was not adequate. He showed me what he found and answered every question I had: -outside top chimney needed some re-pointing on the bricks. -concrete wash on top had some cracks needing to be patched -concrete around brick at the base of chimney needed to be replaced. The concrete was the incorrect kind and was breaking down the brick overtime instead of reinforcing it. Through throughout all of this, he was also taking pictures to show me what I couldn't see such as when he was up on the roof with the gaps in the brick mortar. He then gave us an incredibly fair price for each of these items and laid out what his priority would be. We ended up having him do all of the work. He showed up on time, worked hard, cleaned afterward. Unfortunately, we still had an issue where some smoke was coming in. He came back the next day and took another look..... If you are not familiar... chimney sweeps clean from the bottom usually. So there didn't seem to be any need to look from the top. However, when took things off, he saw a level 3 creosote buildup. THIS IS THE STUFF THAT BURNS HOUSE DOWN. He removed it. ********* He saved our house and here's why...... We've been in this house for eight years, had two other chimney sweeps who created half of the problems he had to fix: 1) previous sweep repointed the chimney poorly and didn't seal it. Within 3 years, mortar was bbreaking up. 2) the cement around the base of the chimney that was the wrong kind --- put on by another sweep. This wrong kind of cemnent- $15 /bag/. The right kind William used, $50/ bag. I doublecheced all of this and he was correct. 3) before our buying the houyse, a line was put into the entire chimney, EXCEPT THE TOP 4 FEET. This is where the creosote kept building up and building up. It was such a siolid mass, William thought from the bottom he had reached the damper. It is such a relief to know we now have a safe chimney. And it is so frustrating those other sweeps did such shoddy work. William Britt should be the only chimney sweep you ever go to.

I had a hard time getting a chimney sweep or chimney repair contractor come to remove a bird's nest…read morefrom my chimney cap. After about 3 weeks of calling people, I was able to get 2 companies to come out only to be charged for estimates and told to call to schedule the work at a future date. The estimates were ridiculously high. Will Britt, on the other hand, come out quickly and promptly removed the nest, cleaned the flue, and showed me pictures of the flue, all in about an hour and a half. His fee was more than reasonable. I only wish I had found him sooner and called him first.

I hired TG's Hime Improvement for a small job. it was a landing outside my deck doors ( it was too…read moredeep a step otherwise). he designed and built this beautifil landing for me. He was very professional and courteous; his assistant was also. I am so pleased and thrilled to have a safe way out to the deck.

From the owner: Your home should always look its best and meet your needs. If that's no longer the case, turn to…read moreTGS Home Improvement for help. Whether you need general home improvement services or detailed masonry services, our locally owned business is here to make your vision a reality in or around the Waltham, MA, Newton, MA and the surrounding areas.

Manny Gutter Services repaired a 30 ' gutter on a 3 story building including removing old gutter,…read morereplacing and building out faulty fascia, installing new gutter. His guys were on time, knew what they were doing, did a great job. Price was reasonable, Manny was easy to work with, and kept in touch before and during work being done. I would absolutely recommend Manny and his crew for any gutter work you might need.

The service provided by Manny and his crew was absolutely first rate in every respect. They…read morereplaced the roof on our garage, installed gutters, and cleaned the gutters on our house. Manny updated estimates as needed. There were no surprises. The crew's work was excellent, and their clean up every evening and at the conclusion of the job was great. They exceeded all our expectations. We highly recommend them.

Ted & his crew were great all around! Had them come out to inspect my fireplace and chimney since…read moreit has not been used in 20 years. It needed a lot of work obviously and they gave me a fair price based on other quotes I had received. They came back to do the actual work only 2 weeks later! They were on time, very professional, and very communicative - showing me everything they were doing every step of the way. They took only 1 day to get everything done and 48 hours later, I was enjoying my very first indoor fire!

The crew at RockSolid rebuilt my chimney and added a rain cap, and I couldn't be happier with the…read moreservice. They didn't give the lowest bid, but it was a very reasonable one. The work and professionalism of the crew was top notch. When internal chimney damage was detected as part of the rebuild process, the crew foreman explained to me why it had to be addressed, and how much extra it would be. It was obvious that the work needed to be done, and all of the costs were very reasonable. I would happily recommend them for chimney projects.

I'm glad that I called Dave, Noways It is difficult and rare to see and meet people like him,…read moreknowledgeable, professional, and honest . He really show willingness to help and give a valuable service. I called him and he came promptly to clean and inspect the chimney. it was not difficult for him. You can notice the years of experience. He explain to me in very simple way and clear all the components on my setup and how to take care, use it in a proper manner including safety recommendation. He left everything ready to fire up same night which indeed I did and everything worked perfectly. Definitely I will call him again next spring to continue taking care of my fireplace. Thanks again Dave.

Dave is an absolute gem. He clearly communicated what was worth fixing and what would require more…read moreof an overhaul. He is completely honest and a pleasure to do business with. Will definitely be calling him back for future cleanings.

Was having an issue with a wood stove chimney in a rental house. Had someone else come out and the…read moretenant didn't have any faith in them so, her boss recommended Downeast. Certainly glad he did. Had to order some stovepipe and then came out and did the job cheaper than the fly by night company and 1/3 of the cost of another reputable local company. Highly recommended

The whole experience was great. Ross examined the chimney and fireplace, mortared some cracks,…read morehelped me set up my GrateWallofFire. (You want to use GrateWallofFire!). I learned so much about the fireplace: how to use it, what to watch for, when to service it. And absolutely zero upsell! Very reasonable price. Super helpful. Can't say enough good things.

Duran Chimney fixed my damper with a new, more energy efficient model. The quote was fair, and the…read moreowner is a super nice guy. I feel like this is a great business to work with if you need help for your chimney; good work!

Duran provided prompt and professional service with no weird ludicrous upselling. I will use them…read moreagain next year, no question.

Wayne did a great job inspecting the chimney in the antique home we're looking at and explaining…read morewhat was going on with them.

Quick & friendly service. Very responsive & excellent at communicating. Highly recommend an…read moreinspection if you can not remember the last time you had one done.

Good people nice family own business. They know what they do when they know what they're talking…read moreabout. They were prompt efficient, and would recommend.

Good experience with Ben from Northeast Chimney Sweeps cleaning my fireplace flue which was…read morestarting to smell. Took a little bit of time to get on their calendar, but all chimney sweeps seem pretty busy.