Friendly and timely service. They repaired my vintage Yamaha piano and I am very pleased with the…read moreresults.

In the market for a Yamaha U series for a housewarming gift. Wayne was excellent with his unbiased…read morerecommendations. If you are in San Diego shopping for a piano, your one & only stop is Convoy Piano.

Extremely friendly and helpful staff. They focus on school orchestras which somewhat limits what…read morethey have available both in terms of instruments and sheet music.

Bertrand's Music is a music store focused on "school band & orchestra sales, rentals, lessons, and…read morerepair," as stated on their website. Our middle school band teachers works with Bertrand's Music exclusively and I understand that they trust them. The store itself looks nice. They had some instruments for sale displayed, along with music books. They have rooms for lessons in the back. The parking lot is usually congested though and parking is not easy. Our experience is only with getting an instrument repair quote from them. I'm sure the lessons and rentals are just fine here, but we would not exactly recommend Bertrand's for repairs, especially if you weren't even referred to come here by your school band for an instrument that belongs to the school. They have to ship out the instrument somewhere off site to even give us a quote, and we had to wait ten business days just to hear back that the instrument was unsalvageable and not worth repairing. They were unable to provide us with any written detail of what exactly needed to be repaired and what the cost would be. I'm not sure why they do it like this, because it appears a bit unprofessional. If you're looking for someone to repair a specific instrument that you own, we don't think this is the perfect place to bring it. It would probably be best to find someone who specializes in repairing that instrument to do it on site. Repairs were just one aspect of their business and it's technically a relationship between the school band and Bertrand's, so it didn't bother us. The staff were very nice and accommodating, and we appreciated that. They provided us with a receipt that the school needed, and it was as simple as that. Thank you!

This store is absolutely amazing! We searched far and wide and finally found a perfect piano for…read moreour son. The owner Yen is the most honest salesperson you'll ever meet and we will definitely buy from him again!

I reached out to Yen via Facebook marketplace regarding a specific piano and he was extremely…read moreresponsive and transparent, providing me a wide variety of options to choose from without being pushy. Based on my research around Yamaha pianos I think their pricing is overall pretty good/competitive. I blind purchased (tried same model in a different showroom) a used Yamaha YUS-1 and had it delivered to the San Francisco Bay Area because we don't have a lot of stock for that model in this area. Despite a small delay seemingly out of their control the whole process / logistics went really smoothly and I wouldn't hesitate to purchase from them again.

Olga is an amazing art teacher who brings both structure and real artistic talent into her…read moreteaching. She is disciplined and sets clear expectations, which creates a focused learning environment where students truly grow. Both of my children, Ivan and Natalia, have made so much progress under her guidance. She doesn't just teach techniques--she helps kids build confidence, creativity, and attention to detail in their work. What stands out most is that she is a true artist herself, and that passion shows in every lesson. We are very grateful for her impact and the way she inspires her students to improve and express themselves

The San Diego Music and Art Company is a top notch school for teaching both music and art. The…read moreowner, Mat is a classically trained pianist and one of the best local musicians in San Diego. He only hires the highest quality musicians and artists. For art classes Victor and Olga are both incredible teachers and highly experienced visual artists. Both are professional artists in addition to teaching classes. I work with teen artists and often get requests for classes for younger artists and refer all of them to SDMAAC's sister location, The Escondido Music and Art Company. Many parents have sent emails about how happy their kids have been with the classes. They also put on amazing concerts! I am grateful they chose Escondido for the 2nd location.

Today is 01/02/25, Thursday, the day after New Year's Day. It's 11:15am that I'm writing this…read morereview. I've been waiting for 15 mins for the store to open even though the hours say they open at 11:00 am. Their voicemail is full but the recording also says 11:00 am opening. Their website says open at 11:00 am. I'm not quite sure if everything says the store should be open but they aren't open. I purposefully came here to get my guitar strung with fresh strings. I wanted to support local stores specifically. The worker came in around 11:18 am. We all have hard days. I only dinged one star because truthfully it was only one worker for the whole store he was very very apologetic... He cleaned, oiled, and strung my guitar. He took his time and carefully did everything while also having to man the whole store by himself! He apologized profusely when he had to step away to help customers. I could be upset set, but it's the beginning of the year and we're all human. $12 for full restring (all 6 strings) you pay for the cost of the strings you want put on. I chose Elixir for my acoustic electric and those run around $20-ish bucks

went to ask for help with a problem with a instrument device was told no problem easy fix , called…read moreall week with no reply from Rio from the store, finally got fed up and went and got it back, other employee was rude when I said tell Rio thanks for nothing, Will never go back again BEWARE this store

Ryan is professional and seasoned. Right off the bat he asked questions the other 6 companies I…read morecalled did not ask. This made me more at ease and his schedule was flexible enough that we were able to move our piano in less than a week. He was fair in his pricing and competitive to others in San Diego. Day of the move all went smoothly and the piano was moved with great care and patience. Would recommend this company and will be hiring Ryan again when services are needed.

Ryan and Nathan were incredible moving our baby grand. They worked like a well- oiled machine. They…read morewere terrific and so accommodating. I felt they really went above and beyond. I'm so glad I found them!

MrMiguel!!! You sir were absolutely AH'mazing in assisting our family picking-out a new Roland…read morepiano - even to the extent of assuring we got all the "perfect" add-ons, was nothing but A DREAM!! Miguel was so honest, kind, helpful, patient and most of all FUN during our spontaneous trip! That's the kind of service you only "hope" to receive in this day-in-age! THANK YOU Miguel for ALL you-do, we cannot WAIT to see you again upon pick-up of our newest funnest addition to our jammin-out family..sincerely the happiest Yuma/EastCounty Miles/Flowers family :o)

EDIT: My statement remains but literally the only person at this location who even deserves a job…read moreis CODY. Everyone else can learn from the guy who's only been there for a year. These guys don't care about their customers. Not even customers dropping $2k in a day. No inspections on used gear. They won't look at anything but a guitar. They won't even offer a dolly to get your stuff out to your car after purchase. If your amp isn't working they suggest sending it in to GC for weeks to months on end or just returning it. Pretty tough for a busy musician to just give up their gear that was clearly not inspected before selling it. The service in general? Every associate you up walk to points you in an arbitrary direction and tells you "they can help you over there". Been stuck so deeply in a hard spot because the gear I bought is faulty and there's nothing they'll do about it so I either have to spend MORE money getting it fixed or return this stuff and hope to find something to replace it immediately. Such a hassle. Worst staff on the planet.

Hiroko has such an amazing voice! I was blown away when I heard her sing opera. Her voice is so…read morepowerful that it sends chills up your spine. If you're looking for an instructor, look mo further! Not only can she sing, but she has a personality that makes you gravitate towards her!

From the owner: Private Piano and Singing Lessons.read more