1. STEP Moving & Storage

    1. STEP Moving & Storage

    0

    Irvine, CA

    STEP Moving & Storage

    4.9 (374 reviews)
    Open Open 24 hours
    Updated 3 months ago

    Get pricing & availability

    Response time

    10 minutes

    Response rate

    100%

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    Services - STEP Moving & Storage

    In-state moving

    Out-of-state moving

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    Recommended Reviews - STEP Moving & Storage

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    Reviews With Photos

    Super professional and excellent movers and packers. Would totally use again !!! They're GREAT!!!

    Wayne and his crew did a great job moving us in to our new home! They were quick, efficient, and upfront about all the costs. I'd definitely use them again for my next mo

    Hoisting services
    Babak G.

    [[HIGHLIGHT]]Allan and Johnny were amazing!!![[ENDHIGHLIGHT]] We had a last minute urgent need to hoist a furniture up to the third floor, from the moment I contacted them, to the straight forward flat fee quote to how quickly they came out and how carefully and perfectly and fast they finished the job. 1000% recommended!

    The smudge that wasn't there before.
    Audrey G.

    I hired them for a one bedroom move. They were pretty quick, which was nice and the only reason they have even 2 stars. When they arrived to the new location, they wouldn't unload until I paid, even though the job wasn't done yet. They said they were charging for 3 hours, which was the minimum. They were unloading and there were 2 of their wardrobe boxes left unpacked. They said they were thinking about leaving the boxes, with no charge, or if I wanted they could unpack them. I asked to have them unpacked. They went back outside, I thought to continue unloading, but no, they left without saying a word and without unpacking the two boxes. After they left, I was unpacking and moving boxes out of the way, and saw my couch. Before they brought it over it was clean, it arrived dirty and had dirty hand prints and a large smudge of something. [[HIGHLIGHT]]I contacted the company on yelp and sent pictures. They said they would talk to the team and get back to me. I messaged again after a week or two to follow up and no response.[[ENDHIGHLIGHT]] Very disappointed, can't recommend.

    Large furniture pieces
    Denise B.

    [[HIGHLIGHT]]I requested an in state move an they were great![[ENDHIGHLIGHT]] Space Y Moving was able to get everything loaded an delivered to the storage within 5 hours for a very reasonable price. [[HIGHLIGHT]]Thanks so much for your hard work![[ENDHIGHLIGHT]]

    Movers that helped me
    Sam S.

    Hired Space Y Moving to help me move some furniture I purchased. Rate was a good price and the contract had normal fees for large items and double drive time rate etc. The two men Dennis and I believe Antonio were very nice to me. They finished the job in the same time I anticipated so they were efficient. One thing I will complain about is that they would not assemble my bed without trying to charge me additional money even though the contract stated disassembly and reassembly of non appliance type items. First they said they'd assemble it for $400 which was insane when I said no id do it myself he tried to say he'd do it for $100. Not sure why I needed to pay additional money when the contract stated assembly but I declined and built it myself. Took me less than 40 minutes to just screw a couple bolts and slide slats in by myself. Very scammy. Although the rate was good and service was fast I don't appreciate them thinking they could scam me into additional charges when the service should've already been provided. [[HIGHLIGHT]]If you do book with them just double check your contract and verify they're not trying to charge you extra.[[ENDHIGHLIGHT]]

    Damaged Television
    Harriet B.

    [[HIGHLIGHT]]Firstly, they pressure you into writing the review when they're there at the end of the service.[[ENDHIGHLIGHT]] Do not do this until you have checked all your belongings! And it's clearly why they have such great reviews. Initially, I thought these guys were great! Arrived promptly, started to load. Then the slow down happened... they wasted significant time dismantling furniture. They do didn't bring their own tools (or were out of battery) to do this. I was watching the clock, hours on hours. It took over 8 hours to move a 2 bedroom apartment from the ground floor. I paid for their lunch break, inclusive of food, and all this was added to the cost, and didn't complain about it. Here comes the fun bit. Upon arrival to my new apartment, the tv was unwrapped, so assumed it was fine, until it wasn't and there was clearly damage. [[HIGHLIGHT]]They have been less than helpful in resolving the matter, so avoid Space-Y movers!![[ENDHIGHLIGHT]] There are plenty of other moving companies to go with in LA, I would suggest you use them instead!! *UPDATE: reported the issue the morning after the move, so as the lead Jake suggested, a timely manner was done. Do not listen to them.

    Solid work!!!
    Richard B.

    A++++ movers! Quick strong and so kind! They carried my 400 lbs treadmill! Great work!!

    Dr. Elissa S.

    Update: 3/25/2025 After my initial experience, Jake reached out to make things right, and I truly appreciated it. It's clear that this company stands behind its services and values customer satisfaction. If you're going to use them, know that you have a 100% guarantee. That level of commitment is rare, and changed my perspective on their business.

    Ching L.

    Workers were hard working, even though they were late due to some technical issues, they were efficient and got the job done.

    Space Y team after a long 8+ hours of hard work!
    Zee P.

    Space Y has been nothing but professional. Moving is never easy or fun or something one looks forward to. But when you can genuinely just sit back and communicate what you want, without fear of things getting damaged, that's priceless. I am beyond thankful for Alan and his team for their tremendous efforts and successful move of our valuables. We couldn't have done it without them. If you want things done well, smooth, and with an ease of communication like no other, then hire Space Y.

    Fridge was wrapped carefully before moving.

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    Review Insights

    3 days ago

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    Zane M.

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    5 days ago

    The movers did everything as expected! No complaints. Quick service, on time, and very friendly.

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    Zane M.

    Thank you Eric! Happy to help you!

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    22 days ago

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    Zane M.

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    7 days ago

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    Zane M.

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    11 days ago

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    Zane M.

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    11 days ago

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    Zane M.

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    4 months ago

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    Zane M.

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    8 months ago

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    16 days ago

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    Zane M.

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    8 months ago

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    Zane M.

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    10 months ago

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    3 months ago

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    Zane M.

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    2 months ago

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    Zane M.

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    10 months ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 month ago

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    Zane M.

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    1 year ago

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    Zane M.

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    11 months ago

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    2 years ago

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    Zane M.

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    2 years ago

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    Zane M.

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    2 months ago

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    Zane M.

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    2 years ago

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    Zane M.

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    1 year ago

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    Zane M.

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    8 months ago

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    Zane M.

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    1 year ago

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    Zane M.

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    2 years ago

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    Zane M.

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    7 months ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 year ago

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    Zane M.

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    2 years ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 year ago

    Thank you to James and Ben for the moving service! They moved everything within three hours as planned!

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    Zane M.

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    2 years ago

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    Zane M.

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    1 year ago

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    Zane M.

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    2 years ago

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    Zane M.

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    1 year ago

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    Zane M.

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    1 year ago

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    Page 1 of 10

    Ask the Community - STEP Moving & Storage

    Hello, we have a large space that we would need help moving, what is the size of the truck?

    Hi Jose, thank you for reaching out. Our truck is 26 ft big box truck. If you have any other questions let me know please.… Read more

    View All 2 Questions

    Review Highlights - STEP Moving & Storage

    Alan and his team did such an excellent job my husband and I are so incredibly grateful for everything they did.

    Mentioned in 60 reviews

    Read more highlights

    Public Storage

    Public Storage

    4.3
    (81 reviews)

    Just did my final clean out for our storage unit. Was a great experience here, Guy was a fantastic…read moreemployee who always made sure things were clean and provided any info when asked. Will recommend this space to others who need climate controlled storage!

    AVOID Public Storage -- and take the positive reviews of this location with caution. I'll explain…read morewhy later in this review. This facility can increase your rent dramatically and without meaningful limitation because the contract allows them to do so. In my case, rates nearly doubled with little warning. If your payment is even three or four days late, expect repeated calls and text messages. If you fall behind by roughly two weeks, they will lock you out of your unit -- even after already charging a substantial late fee that can average around $40 depending on unit size. In my opinion, that late fee alone should be sufficient consideration to keep the unit accessible. It should take a much longer period of delinquency and a clearly demonstrated pattern of neglect before someone is denied access to their own property. They will also cut your lock at the earliest opportunity and replace it with one of their own. Once you finally catch up on payments, you are effectively funneled into paying additional money -- over $20 in my case -- just to purchase one of their replacement locks and regain access to your belongings. Another major issue is the timing of their reviews. Customers are encouraged to leave reviews immediately after signing up, which helps explain why so many ratings appear positive. Those reviews often reflect only the initial signup experience, not the reality of dealing with the company over the medium or long term while your possessions are effectively being held hostage during disputes or late-payment situations. For military personnel specifically, I strongly recommend looking elsewhere. In my case, repeated messages to management requesting that my account be converted to an active military account for a modest discount were ignored entirely. SPECIAL NOTE TO MILITARY MEMBERS: when researching storage options, ask companies upfront -- BLUF -- about military accommodations, lockout policies, rate increases, and protections for service members so you do not end up trapped in a predatory arrangement. I have personally experienced problems accessing military equipment because of these practices and policies. Yes, technically these actions are permitted under the agreement you sign -- but that does not make them reasonable, customer-oriented, or ethical by ordinary standards. The company appears to rely heavily on contract language that gives them broad authority to operate far beyond what most people would consider fair or proportional. Frankly, you may be better off renting garage space from a friend or pursuing another private arrangement. Military members should also look into MWR or NTS storage options, even if they require driving a greater distance. In my opinion, those alternatives offer far better protection, accessibility, and peace of mind for Department of Defense equipment and personal property. Stuff you may need to access in an emergency protecting the very people who are gouging you.

    STEP Moving & Storage - movers - Updated July 2026

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