Dr. Henriod gives new meaning to the expression "just like pulling teeth." Instead of a scary,…read morepainful and unpleasant ordeal, extractions were quick and the chairside manner was gentle. Dr. Henriod is a master at his craft. The office is pristine, the staff is friendly and the appointments are honored in a timely manner. The Star Trek style high tech gadgets are cool too. In all honesty, after three extractions, bone grafts and implants, I hope I don't have to go back, but if I do, I know the experience will be much more pleasant than I could anticipate.

I scheduled a new patient consult after confirming multiple times with the office that the visit…read morewould be fully covered by my insurance. I specifically asked before booking, at check-in, and again after the appointment. The visit itself lasted about 1-2 minutes. The dentist performed a brief visual exam and told me everything looked fine. No periodontal probing, charting, or treatment planning was done. The office initially billed my insurance under a comprehensive periodontal evaluation code, which did not reflect the services performed. After I questioned it, they resubmitted the claim under a limited exam code, which was then denied due to frequency limitations. I was ultimately required to pay $50 to avoid collections. What disappointed me most was not just the billing issue, but the lack of empathy when I raised concerns to "Rafi". There was no acknowledgment of the miscommunication or incorrect initial coding .. just a firm statement that it was "my responsibility." Clear communication about coverage and better billing transparency would have prevented this situation. I hope the office improves this process for future patients. very disappointed.

Caring, thoughtful, and always an ally! His approach to prevention and maintenance is simple, yet…read moreso rarely discussed by other dentists.

Hi Dr. Hsiou! You are an extremely extraordinary periodontist who really does care a great deal…read moreabout your patients. It warms my heart to know such a genuine professional and exceptional in your field. You go above and beyond to stay informed to better treat your patients. Furthermore, your bedside mannerisms are always so patient and informative allowing us to understand the procedure beforehand. I am so grateful to have you as my periodontist! Bless your wonderful heart! You are truly one of a kind! Dr. Hsiou, you are exceptional at what you do and you know exactly what is needed to better your patients well-being and the health of our teeth. Keep up the good work!!!!!!!!!!! To Kathy and Norma, I really appreciated the flexible appts and at times squeezing me in last minute when my tooth broke and I was in a bit of panic. From my family to yours, a BIG THANK YOU! Have a Healthy Happy Thanksgiving everyone!!!! I highly recommend Dr. Hsiou!

Ten years ago, I was In need of a specialist for my gum disease so my old orthodontist referred me…read moreto a periodontist named Dr. Herbert Lin. Location: Corner of Pearl St. and San Gabriel Blvd. Parking: Small lot that is shared with two or three businesses, but there is plenty of street parking. Service: Dr. Lin and his assistents was very friendly, attentive, and thorough with my examination and surgery. They also put me at ease and reassured that everything was going to be okay and that my gums and teeth would be better after the procedure. Long story short, I felt 100 times better after the procedure and I still go to him for my deep teeth cleaning. Like a good periodontist, Herbert Lin is there!

So.. My parents scheduled a surprise appointment for me the day before and told me to show up at…read more2pm today. Hadn't gotten my teeth cleaned for about 2 years due to the change of insurance. My parents come here regularly to get checked up, and said that they were nice here, and I found that they were. Experience: Staff was friendly, spoke to me in English until they realized I could also speak Chinese. Its a small little place so I think it would be best to call first instead of walking in if you were to come here. Without insurance, they charged me $120 for teeth cleaning, no x-rays. Its a bit expensive, but they did it with one of those sharp hook tool things so its more accurate.. and they spent about an hour to clean too! They were very gentle while cleaning, also while giving instructions. Made the experience more...acceptable.. since I dont usually like dentist offices in general. The up side to my experience here was that without asking, dr. herbert lin told me what he saw with my teeth and gums, and what I could do to manage it to keep it as healthy as possible. Down side was... that he found a mini cavity!! noooooooooo... :'( tears to my eyes. Since he mainly does periodontics, he didn't have the option to patch it up.. but he was nice enough to write up a little note for where my cavity was for a dentist that does so i could notify them without having them charge me for consultation. Overall..for a dentist visit, my experience was good. They made my teeth 902385092x cleaner, and was super friendly the whole time. On a side note, if you can speak both canto and mandarin, pretend like you can only speak one or else they will talk to you in both hahah. The side nurse helper could speak canto more fluently so she was talking to me in cantonese while the dr was talking to me in mandarin.. and so while they were giving me instructions, they were throwing them at me in both languages and i had to flip back and forth to understand. It was okay tho, i found it kinda funny and something to distract myself with while they cleaned.

UPDATE: I wanted to update my review after speaking with Tina, the manager. She was extremely…read morehelpful and accommodating, and I really appreciated how sincere she was in listening to my concerns and wanting to help resolve the situation. While my original experience was frustrating, I think it's equally important to acknowledge when a business makes an effort to correct a situation. Tina handled everything professionally and made me feel heard and valued as a patient. I'm very happy with how the situation was ultimately handled and appreciate the office taking the time to make things right.

Pretty sure I left a positive review last Year also. Just went to fill more cavities and it was…read moresuch a great experience I almost wish I had more cavities so I can go back! Almost.. Thanks Dr. Tiffany! Great empathy and so soothing. Office team just as kind. Everyone reading consider coming here.

This place is a breath of fresh air! The staff is authentically welcoming and kind. From the front…read moredesk staff to the Dr's! I come here with my 4 kids, and I have zero complaints! They are accommodating! They're understanding! And they don't treat you like a number like most places! The office is always clean!

I've been coming to ADA for five years now, and Dr. Dara and her team are simply outstanding. As…read moresomeone who has experienced a wide range of dental practices due to lifelong dental health needs, I know the difference between adequate care and truly exceptional care. Through more than a dozen visits, Dr. Dara has proven herself to be highly skilled, thorough, and genuinely attentive to her patients' comfort and concerns. The office also utilizes state-of-the-art technology, which elevates the experience even further. Every member of the staff reflects that same dedication--professional and always welcoming. The care here is remarkable enough that, after moving, I drive to Alhambra from Santa Monica rather than find a closer option. For anyone looking for a dental practice that goes above and beyond, I highly recommend ADA.

I've been a patient at Brushwell for about a year now, and highly recommend this office. Dr…read more Emerald, Lianne, and Haile are all very friendly, knowledgeable, thorough, and helpful. They always take the time to make sure you feel comfortable during appointments and provide feedback on what to work on after cleanings. I look forward to my appointments here. It's a great office for those who are looking to improve their dental health and who may have dental anxiety.

Do yourself a favor and just call and schedule your appointment now. Don't scroll back and forth…read morewasting your time like I did trying to sort through all the dentists in your area and look through each review. I spent months doing that because my original childhood dentist had retired and I didn't know where to go. I was so overwhelmed trying to find a new dentist because I'm so picky when it comes to my health and well being. I found Brushwell and decided to take a chance and I'm so grateful and thankful that I did. I've had cleanings, fillings, crowns and a wisdom tooth removal and it was PAIN FREE !! I remember I asked Dr Gary about the pain level because I was so nervous and his response was "we don't use the P word in this office" lol. And he was right. All my appointments have been great. Dr. Gary and his team are awesome. They exceeded my expectations and they are so professional, kind, knowledgeable, and honest. Another thing I love is that they're very flexible with appointment times and it's easy to communicate with them because you can text them. I'm just so happy that I took a chance and it turned out better than I imagined.

This review is overdue, but just wanted to share my experience with Dr Hsu and his wonderful team…read more Each time I came in for an appointment, I felt extremely comfortable and well taken care of. The office is conveniently located near my job & home which makes it really easy for me. The office is also clean and modern which is a plus for me as I am a germaphobe Dr Hsu is really experienced and you can tell that he genuinely cares about his patients. He's super kind and easy to talk to! Sometimes dentists can be intimidating but Dr Hsu makes the entire process easy and calming! Highly recommend coming to his practice.

I am incredibly grateful that I was able to find an amazing and caring periodontist here at Smile…read moreAgain. Dr. Hsu and his team are well organized and are extremely responsive when returning emails for scheduling and updates. What I appreciate about Dr. Hsu is that he explains everything clearly and informs you of the different options that you can choose from to help with your oral issues. He presents the facts without putting any pressure on you and stressing you out (which I really appreciate). When it comes to the procedure, it is exactly how the other reviews have mentioned. He is very gentle and will continue to check to see how you are doing. If you have any gum related problems, I would highly recommend seeing Dr. Hsu and his team. Smile Again Periodontics and Implant Dentistry are the best and I wish they could be my general dentist, that's how good they are lol

Professional, compassionate and fairly priced. For implants, do your homework first and then come…read morehere last.

The best dentist I have ever been to!! So knowledgeable, detailed and caring. If you want to have a…read moregorgeous smile, go to her!

First before I made an appointment I looked at previous reviews and one of them made me raise an…read moreeyebrow as they were complaining about $50 and the dentist being too blunt.... The response from the business is what won me over. First off I want blunt in all my medical visits. If I finally broke my stubbornness to go to the doctor then it means I want the blunt truth. My visit was for a painful molar (previous root canal) and possible cavity. Daniel comes off as really someone that cares about the quality of care and you getting the best possible treatment. People like Daniel set the benchmark how every dentist doctor should be. If you ever went to the doctor and felt he had other agendas then it's probably time to find a professional like Daniel. Innovation is another term I will use here as it's very rare to find a dentist who spends time research ways to make procedures better and taking the time to research and keep track of the other referral doctors/dentists that treat you down the line. He has been known to travel with a patient in town of need to make sure they were given the attention needed to resolve a serious issue. Hats of to professionals like Daniel that set the benchmark for medical excellence. Btw his staff is super nice very professional and feel like they are part of the family then just some medical assistant. I HIGHLY recommend him!

When you walk into this dental office you're immediately greeted by Liz. She is a such a kind and…read moregentle young lady. When I called for an appointment, she was equally as kind. Dr. Cheng is thorough and knowledgeable. I brought my nine year old who is petrified of dentist and Mr. Cheng was patient with him. Grateful to find such a great dentist.

Long overdue review! I really like Dr. Ho and Dr. Kim and hygienist Jaime. I've been going to PVD…read moresince moving to Alhambra in 2022, and trust them fully with my oral health and smile. Including getting Invisalign after years of not wearing my retainers. Choosing a dentist has always been hard for me because my dad is a semi-retired dentist in FL and nosy about my dental appointments, bless him. It's annoying, but he usually wants to hear from my dentists or learn what's happened - and he usually has opinions about their care plans and dental work when I see him for a cleaning around the holidays. Dad has approved of the care I have received every year at Palm View.

That's the only place charged you out of pocket for regular check up and cleaning even I have PPO…read moredental insurance. And they charged you when you arrive and start the treatment, not before you come. I don't come here anymore after that.