Very kind person who came out. He helped me out with my issue and recommended an update. He wasn't…read morepushy at all. We'll be adding the update to our laundry list of home repairs, ha. Thank you!

Remodeling bathroom Needed to install new shower/tub valve. Walls were stripped to studs, so only…read moreneeded 2x4 between studs to attach valve to, solder and done. Did not notice until installing cement board and subsequent valves that the cross-2x4 for nailing was not level with the plane of the vertical studs. This means that one tap is proud of the wall, and one is sunken in. This was a few years ago - perhaps he's bought a level since then. Very nice guy, fair prices and professional attitude, but I would rather have had it done right, especially since this was not a complicated job. Every time I take a shower i notice the gap that shouldn't be there. I'm sure he's very good, and we just got the bad day, but there's more to plumbing than stopping leaks and installing appliances - a little bit of carpentry is sometimes necessary. Our shower has no leaks, it just irritates me that simply checking with a level would have made the difference in a five-star review.

Barry with Plumbing Pros was suggested to me several years ago. I am happy to say that Barry is the…read morebest plumber we have ever used and we feel that he is trustworthy and does not price gouge. Plumbing Pros don't ever let Barry go!

I recently purchased a home and had plumbing issues. After calling 10 different plumbing companies…read moreon Thanksgiving eve, Barry gave me a call back and said that he could make it to my home but it would take a little while. He came to my home at 9:30 PM and stayed until my drain was open even though he was due to go on vacation that evening! I felt relieved that Barry let me watch him work and told me what he was doing step-by-step and then gave me advice about what he thought the actual problem was. Well, I had to call them again just before Christmas for the same drain and found out that I had concrete piping that was causing the plug. Barry walked me outside and show me what to do to locate the drain and offered to come and help me replace the sewer lines on the Saturday after Christmas! The Saturday after Christmas folks! And his pricing was excellent. I don't have enough kind words for the generosity and the help that Barry has given to me. I refer him to everyone, and I will continue to use him in the future.

I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee…read moreCompany. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.

I had a problem on the weekend, but they still got in touch and worked with me right away. They…read morealso worked with me about the problems with the old unit and the installation of the new one, finding discounts and getting me a great price. Installation occured within a couple of days.

Imperial Plumbing expertly upgraded our water heater, per code, to a larger size, modified plumbing…read moreline and added expansion tank with quality products. Included disconnecting/reconnecting water softener to access the water heater. Excellent communication, response times and fair pricing. Courteous and honest. Our utility room is inside the house and they took care to protect the areas where work was conducted. Highly recommended.

Imperial Plumbing is top notch! I had a water main leak right after the meter because the home…read morebuilder installed a Sharkbite T fitting to make a sprinkler supply line (bad idea). Frank arrived on time on a Sunday on Labor Day weekend no less! He had a smile and can-do attitude. After a quick look at the leak, he knew exactly what the cause was and how to fix it. He replaced the leaking Sharkbite T with quality PEX B hose and fittings, providing a robust long term solution. See attached image. All was done in less than an hour and for a very fair price. Imperial saved by life (and likely my marriage) by fixing my plumbing emergency the same day. I love these guys!

Quick service. Within time frame of arrival. pleasant to deal with. They got the job done well and…read moreI would use the company again.

Called them on a Monday morning for a leak which appeared to be coming from our toilet. Shaun…read moresaid he could make it out later that day and he called and told us when he would be arriving. He was on time and diagnosed the problem quickly. Had to get a new toilet which he was able to obtain for us and he came back Tuesday morning and installed the new toilet. We were under a tight timeline because we had company arriving on Wednesday. He did all that he could to get our problem resolved as quickly as possible. He was timely, reliable, and charged a fair price. Highly recommend SMK Plumbing and Electrical.

I had a pipe come loose under my sink and was able to get them to come out and fix it. Did a good…read morejob yet only took about 10 minutes total. Felt overcharged.

Had a leak in wall behind the shower insert where water was diverted up to shower head. Contact Mr…read moreRooter who timely made appointment and showed up on time. I was thinking a rep coming to assess job & provide quote. Impressed 2 guys showed up, gave reasonable quote, and there to do the job. Did experience a few challenges get enclosed wall to slide out ( excessive caulking & trim) but overcome that. Quickly found the leak & repaired it, only to find pipe broken in another spot, harder to access. They got it fixed & did a good job cleaning up the mess. Will use again.

I can not tell you how great this company is. The two wonderful men that came out and unstopped my…read moredrain were so nice and beyond professional. I am so relieved that my drain is open and functional! Thank you Zoom Drains KnoxvLille, TN!

Arrived early! Was professional, courteous and friendly. Explained the problem…read more Drain is now open! Worth the expense. Bradley was awesome!