So the owner Doug B. (No last name) responded to my negative but truthful review of my service…read morecomplaint. He never reached out to me personally until my review. He then exposes the fact that I am also a business owner and put my company email on his response. I am a proud 52 year business owner and can honestly say I have never treated a customer that way I was treated at Christian Brothers. Not saying I never had an issue on a order but always worked a settlement out. I got nothing for the $2800.00 repair that didn't fix the problem after I was assured it would. After it didn't He now informs me that can happen. Another $3600.00 with this company where would it end.​

My car was surging/stalling while driving. Dropped it off to have the problem identified. The…read morecharge to diagnose was excessive - $181.46 just to identify the cause. I agreed. Later I received an estimate of $379 to replace the air intake hose. I agreed, but afterwards discovered the part costs about $30 and can be replaced by an experienced mechanic in about 30 minutes. CB charged $85 for labor, $270 for the part, plus tax! This is a clear case of gouging the customer. The next time I need service, I'll consider more cost effective options.

This place is awesome. They were quick. Honest. I could stay in my car. This might be weird but I…read morelike staying in my car because I can see exactly what they are doing. But they were super friendly. Will definitely be going back to them.

Such a great business. I had a flat tire and pulled off the expressway to get help. I pulled in and…read moreasked if they could help. They pulled me right into the bay took care of tire pressure in all four tires and sent me on my way with no charge. I use lube express a lot (although not this location) when I get my oil changes. They always do a great job!

BEWARE!!!! Just went to get our oil change and what a nightmare! First I am not one to complain…read moreor do a bad review as a business owner myself I know the importance of customer satisfaction and business reputation After taking the oil out of vehicle we sat for approximately 20 minutes while they tried to take the oil filter off. After numerous attempts they couldn't remove filter. The manager came and said they were going to refund us our oil change because they had already charged us. I said that's fine but I explained I noticed they extracted the oil and didn't see them refill. He assured me they did and he yelled for them to close it up and open bay. A tech came over checked the oil dip stick twice and then proceeded to put the oil stick in and close the hood for me to leave. It felt wrong. I honked and asked him to show me the stick. He proceeded to open the hood take the stick out 3 times then lay it on the truck and call for a manager. By this time I am out of my truck because I still hadn't see the stick. Manager came over and I explained. I was getting ready to be waved out of the bay and go on my merry way with NO oil. He got combative and argumentative claiming that they were not letting us leave that is why the hood was up. I tried explaining the reason the hood was up was because I asked the tech to show me the dipstick. After he closed the hood for me to leave. Accidents happen and that was a huge one l! The discombobulation came from the manager NOT listening to the customer, I could see his hostility in his eyes and his aggression and his attitude is what was wrong place wrong time. The other two techs apologized and were quick to admit the wrong. The leader however was the opposite. He never listened and walked away.

Waited on a long line forever. Then once got up front the service manager went over additional…read moreservices he thought I needed in my 3 year old car. When I turned him down, he refused to give me services. So I I left.

I recommend Tire Discounters but NOT the Eastgate location. The manager, Garrett, seems like a…read moreknowledgeable and pleasant enough guy but did not follow through on things he said he would do. When I called them for the 4th time today he began to make excuses instead of own the mistake (which they made). Honestly, he attempted to blame me for the piece they lost until I cut him off and let him know this was their mistake. The REAL PROBLEM - They did not return my lug nut key to the vehicle after tire rotation. I called 3 times today and was told each time they would call me back (they never did). The 2nd and 3rd time I was told the key was placed in my cup holder. It was not. The 4th time I called they said they would call me back (I told them I did not believe they would call me back since they had not yet called me back the other 3 times. This was when Garrett started making excuses and said it was in the cup holder. I told him I would hold while he looked). This time the key was magically found. Now I have to go back over there and pick it up after work. I will not be going back to this location. I would advise anyone who reads this to consider another option.

Another excellent experience at Milford Tire Discounters. Bill and Ethan went the extra mile to…read moreservice a flat tire the same day as I walked in--no appointment! I have been a customer there for 5+ years and I will continue to bring my business there.

I recently took my Mazda 3 into this location for an oil change. Once I dropped off my vehicle I…read morewas notified of additional issues that needed attention. When a Firestone team member contacted me, I greatly appreciated him taking the time to answer my questions since this was an expensive addition. The inspection report with pictures included also was great! The reason I am going 4 stars is that I noticed a new scratch on the driver's side of my vehicle after my recent visit. It made me a bit sad/upset to see this.

Had my van to fix sliding door . Not only did they not fix it . Now the other door dosent work . It…read moreis unbelievable how much customer service and just being honest to say " we dont know how to fix your problem . Now I have company coming tomorrow and nothing for them to drive . Oh and then Jose tried to tell me he didnt know who his boss is when i asked for the number . BEWARE

Always friendly, fast, & reasonably priced. They send a detailed itemized list of repairs for…read morereview via text and explain any questions I have. We bring all of our vehicles here!

Bryan (or maybe Brian) was really helpful! My car wasn't starting and he helped me identify the…read moreissue with the terminal for my battery.

Absolutely recommend Dave Ley They tried to troubleshoot my…read morecar for 3 days found nothing and didn't charge me anything for the effort My son broughy car in for estimate and Dave was well below other estimates Dave's work is always impeccable

Dave and his crew are awesome!! When we need our car/truck worked on he always fits us in!! I…read moredefinitely recommend giving Dave Lay Automotive a chance!! Remember, getting your car worked on is pricey but I bet he will be reasonable. You will definitely be treated well and the job will be done right!!

Top notch service/customer focused. Ulmer's Auto Care Center…read moreis close to downtown Loveland and my new go to!

Almost can't believe I'm writing such a positive review given that my car had the worst possible…read moreoutcome. My poor little 2014 Ford Focus couldn't outrun its famously troublesome transmission. I was quoted $9k to fix it which was more than I paid for the car 5 years ago in the first place, so decided not to move forward with the fix. That said the team here was so incredibly helpful and very kind. I especially liked that they sent me a link via text to a full written workup of everything they looked into with the car, it was even color coded to show what needed immediate attention and what I could theoretically wait to address. As someone with little to no experience with cars, they made it easy for me to understand what was wrong, and for me to share what they found with the people in my life who know more about cars than I do thanks to that digital documentation. I'm searching for a "new" used car now, and will definitely be bringing any potential cars to Ulmer's Loveland for a pre-purchase inspection. They have really earned my trust!