Always friendly, fast, & reasonably priced. They send a detailed itemized list of repairs for…read morereview via text and explain any questions I have. We bring all of our vehicles here!

Bryan (or maybe Brian) was really helpful! My car wasn't starting and he helped me identify the…read moreissue with the terminal for my battery.

This place is awesome. They were quick. Honest. I could stay in my car. This might be weird but I…read morelike staying in my car because I can see exactly what they are doing. But they were super friendly. Will definitely be going back to them.

Such a great business. I had a flat tire and pulled off the expressway to get help. I pulled in and…read moreasked if they could help. They pulled me right into the bay took care of tire pressure in all four tires and sent me on my way with no charge. I use lube express a lot (although not this location) when I get my oil changes. They always do a great job!

They told me my car had a cracked head gasket which is all fine and dandy. I understand that's my…read morefault and there was nothing they could do with that but they left my hood unlatched without informing me knowing I was driving back to mount orab using 32. Long story short my hood flew up on 32 going 60mph shattering my windshield on top of me cutting me and all of my mirrors broke due to the impact not to mention the henges on my hood broke as well. I swerved because of panick and could've seriously injured myself or someone else. I called bob Sumerels first and asked if they matched my hood and they 1. Put me on hold and 2. After 10 min said no there was previous damage to the hood we ment to tell you but didn't. Horrible place I wanted to sue but the car was in my moms name as I was 17 at the time.

Don't wast your time. Went in for a simple nail in tire and service manager told me my tires were…read moredry rotted and he could not fix it or it could explode. What a crock of &$$?. I was in there a month earlier and tire was fixed and no mention of dry rot The said service manager was not there at that time.He might pull the need all new tires on someone else but not me Just trying to sell tires that are not needed because I went to another tire place fixed tire and they said tires are not dry rotted Stay Away!!!

I arrived at 8:00 am and he took my car back right away. Before he took my car back I asked him…read moreabout some additional services, such as a tune up. He quoted me their price, which was more than reasonable and I asked if it could also be done this morning, along with everything else...and he said that it was no problem....My car was finished in a timely manner, no fuss, no muss! He did come out midway to let me know that he did replace my windshield wipers because the one's that were on there, were worn out and no longer safe. My car also needs tires all the way around and I will be taking my car to Meineke because they DO NOT just put the cheapest one's on...They put what the manufacturer recommends and this is important to me, because I want to know that I'm safe. What impressed me was the fact that a lot of these places will go along with the customer and put the cheapest parts on an automobile, Meineke doesn't do that, they stand by what the manufacturer recommends. At the end of the day, that's always the best decision, because it's better to be safe than to be sorry.

I scheduled a service on my company fleet car a week in advance. Upon arrival the person working…read morethe front desk left as he saw me come in and went to the back. Came out with a big cinnabon role. Bad sign from that point as he seemed more worried about his roll than dealing with me at 8:00 am. Told him I scheduled service on my fleet car. His response was, " the last fleet car took several days to get approval, so you may not get your car back soon". The guys seemed to care less. Big change in people working and owners it appears. I have 4 personal vehicles I used to take in there. Needless to say, they seem in route to lose a bunch of business. I also reported them to the fleet company. Bad look guys!!!

I hired these guys to inspect a new car I was trying to purchase from a local dealer. They…read moreperformed the inspection, but claimed their internet was not working and could not send me the inspection report. I called and they offered to send the following day. 10 days later ... still have not received anything from this shop. I ended up cancelling the purchase and buying another car. They were not reliable and a waste of my time

I couldn't walk in the door because the cigarette smell in the waiting area was so strong. I got my…read morejacket out of the car and told the desk guy I'd be waiting outside (43 degrees) because of the smell. The mechanic came out to tell me he didn't see anything wrong with my exhaust (even though midas said there was a hole and gave me an estimate) and in his hand was a lit cigarette- no doubt on purpose lol. I got my car and ran, I hate to leave reviews but I honestly cannot recommend coming here. Wish I'd have tried the location in Eastgate..

Had a serious brake issue on a 2010 Subaru where the dealer rates and recommended changes didn't…read moremake sense for the age and value of the car. Carworx reviewed everything carefully and took a very safe (most important for brakes), but much more reasonable approach to resolving the issues. Can't recommend them highly enough!

My vehicle had stalled and I took in to have the fuel pump tested. A day later they called and said…read moremy spark plugs were bad and needed replaced. He told me spark plugs and wires were 225.00. I wrote this down. Seemed high then Day later I called snd he said fuel pump was tested and ok but would recommend spark plugs and wires and an induction service ?? 553.00 total. I asked how much plugs and wires were and he said 334 now??? I'm told them that's too high and I'd pick up car next day. They charged me 90 bucks for that diagnostics. Seems like they were trying to make a big bucks off plugs. I thought this was a trusted family owned business but I won't be going back

Staff is friendly, competent, attentive and quick…read more I was recommended by some neighbors specifically because this place is careful with nice alloy wheels. The price was reasonable and the work was as expected. I hear they are often able to source difficult to find tires.

We bought a set of 4 new tires for our Ford Explorer. Went back for our free oil change and tire…read morerotation. Service was pretty good. When I dropped the car off, I explained that I wanted the front tires crossed to the rear for the rotation. Marty said she completely understood. I picked the car up towards closing time.....was it done the way I requested - no. I had to do it myself when I got home.

I recently took my Mazda 3 into this location for an oil change. Once I dropped off my vehicle I…read morewas notified of additional issues that needed attention. When a Firestone team member contacted me, I greatly appreciated him taking the time to answer my questions since this was an expensive addition. The inspection report with pictures included also was great! The reason I am going 4 stars is that I noticed a new scratch on the driver's side of my vehicle after my recent visit. It made me a bit sad/upset to see this.

Had my van to fix sliding door . Not only did they not fix it . Now the other door dosent work . It…read moreis unbelievable how much customer service and just being honest to say " we dont know how to fix your problem . Now I have company coming tomorrow and nothing for them to drive . Oh and then Jose tried to tell me he didnt know who his boss is when i asked for the number . BEWARE