Let me start by saying thanks for the chuckle. I could not make it in at 8:00 am on a Saturday for…read moreyou to scan my car for what the manager said could be "maybe oil got into something" and he would have to use a scanner that was not at the location when I went to have an issue rectified on Thursday. I am a teacher and public servant and yesterday I put in a 12 hour work day where I rarely sat in one location and was constantly mobile. My rest is valuable. Upon reflection, NO I won't be by Tuesday which is your earliest convenience so you can scan my car for more issues that your team has caused. I will go to my trusted mechanic and never use Valvoline again. In fact I have already begun warning my friends of your incompetent and rude services. I thought the manager was professional but his cute giggle after my call explaining I could not make it this morning and would be in this afternoon sealed the deal. Arrogance, rude, ridiculous arrogance. I have used this location for upward of 20 years not consistently but whenever I am in the neighborhood and need an oil change. The new guard is young, and barely speak. Bark orders at you from the moment you roll in, and then do the classic up-sell. They up-sold me an air filter on April 17th and I bit. The next day my car was jerking (old manager boy let me know that there is a difference between jerking and shaking as if that were super critical to me and my situation.) I am a teacher and have few days off of luxury. I took a day to run errands and returned to Valvoline to let them know that something was wrong. Alas they showed my the air filter box they had broken. They scrambled and scratched heads, called manager. I sat at their place for more than two hours of my day. They finally told me they would do a temporary fix for my car and the part would be in four days later. The fix. The fix was in a Home Depot bag on my engine. Tape. They taped my damaged air box together. It jerked and shook more as per my laments understanding of my car. I felt concerned this could further damage my engine. I contacted corporate and have yet to hear from them either. Taped my air filter box. Tape. I could have had my early elementary school children do the temporary fix. I got the call for the part in two days. Maybe corporate called them to repair this. Who knows? I've communicated with 0 professionals. They replaced the filter with a new one (they showed me the box.) I drove away and low and behold, when it idles it JERKS. I came back. A young mechanic tells me that's what happens when a vehicle has over 100,000 miles on it. What a laugh. My vehicle has about 67,000 miles on it and was fine before any Valvoline folks laid their hands on it. Old manager comes on out and drives it. That's when my wording was corrected. Sir, my wording doesn't matter. Fix what you broke. Yep, it's jerking. He pokes around, I stand around, he unscrews, etc, etc, etc. Says he needs a scanner to check. Tells me to come in tomorrow. I am a teacher. I have 0 tomorrows. Tells me to come in 7-8am Saturday. I worked over a twelve hour shift yesterday. I need my car, I need it to work well, and you need to meet my timeline because my car had 0 issues until your service center. ZERO. I call to come in this afternoon. He won't be there. As a manager you should probably be there to fix what your team broke, to make right, to rectify. These mechanics and this manager seem to give no cares about the consumer. The Valvoline office is obviously the same. I am very curious to see what my solid and steadfast mechanic will tell me you all did to my car. Not you, not Tuesday and not ever. I will use my mechanic for my oil changes. Not this crew. If you like to gamble on the health of your vehicle, go to them for a quick change. Otherwise use someone with integrity.

Came here when I was well overdue for an oil change. The service was quick and I didn't even have…read moreto get out of the car. The crew were very nice and informative. I didn't have a coupon and they found one for me which was very nice. I think it was a great value for my money. Definitely coming back in the future for all of my other oil changes.

Great experience and got me in same day. Kareem and team are great! Fast, informative and…read moreconversational. Will be recommending to all.

Service excellent I was kept up to date on progress and a very fair price. Mike is a good guy to…read morework with. Highly recommended!9

HOW DO YOU MESS UP AN OIL CHANGE????? if i could give this place -1 stars i would. I got an oil…read morechange yesterday- this morning i had oil leaking in my driveway. I will never come back to this location. Do yourself a favor, read the reviews! some of the jiffy locations are good but not this one. Update don't be swayed by these automated "responses from the owner" pretending to care. they will not reimburse you or even own up to the mistake. I had a mechanic check my car out today- what do you know, the oil plug was missing and no oil in my car. Again, never come to this place unless you want to leave with more problems!

The service was ok at best, not good communication about any services before hand and the pricing…read moreis way inflated. They charged me $111 after $35 military discount for a Toyota Yaris, 4 cylinder. It's my fault for not asking but still shouldn't be that high. Take 5 was half the price after discount come to find out. Fool me once, shame on you. Never going back there again.

There was some trouble with my filter coming off but the Manager Chris was able to find a solution…read more Throughout the entire process Chris was professional, informative and made sure I was able to be taken care of. I will continue to come here for future oil changes

JOSHUA & CHRIS GAVE TOP NOTCH SERVICE!! Joshua explained everything in detail unlike these other…read moreplaces who just show the price and expect you to pay! They Gained my respect and business because I definitely will be coming back!!!

My wife took in her 2024 Chevy Traverse and they didn't have the necessary filter again (3rd time)…read more She was told by a young associate to go purchase one nearby and they would install it but he couldn't /wouldn't adjust the price of the full synthetic oil change (over $100). I went in the next day and spoke to Richard the manager. He took the time to hear me out and discounted the oil filter I brought in. This visit is 4 stars because it took 2 visits to get it done. There are no shortage of oil change options in the medical center area, which can be tempting when issues like this come up. Valvoline Babcock will still be my go to for oil changes knowing that Richard is reasonable and has always corrected any issues.

My fav Valv crew, my boy Jon always taking care of business and they are chill and friendly.read more

Fast and friendly, was able to get same day oil change. Cost was reasonable. Recommend anyone who…read moreneed oil changed fast, to go here.

From the owner: We're the oil extraction pros - if your ride needs a vacuum to get the good stuff out, we're your…read moreguys! Need your diesel truck serviced, we got it covered. We now offer ACDelco, motorcraft, mopar and we are doc's diesel filters distribuidor. Swing by Monday, Tuesday, Thursday, Friday 8am-6pm, or Wednesday and Saturday 8am-1pm (don't worry, we won't make you get up too early). We're all about serving our community and surrounding areas from our sweet spot across the street from Starbucks, tucked behind Napa Auto Parts of Floresville. Have a Fleet vehicles covered through Auto Integrate, Venmo, Cashapp, and all major credit cards - we've got you covered! And hey, if your wipers are streaky, your lights are out, or your battery's on its last leg, let us give you a hand (or a wrench)! Here to serve our customers dont forget to add us on tiktok Oil change cheap Oil change near me Oil change stations Brake check

Excellent service. Shaq and Oscar were friendly and knowledgeable, and they moved through my…read moreservice with maximum efficiency. Highly recommended.

Friendly staff at the Austin highway location.no problem with the oil change.but they tried to tell…read moreme that I needed a coolant change because my coolant was clear... I replaced coolant my self and coolant is the right color which is yellow.. nice try trying to upsell but no thank you trying to sell me a service I did not need

I must have gone at the right time because I was the only one there. After a few questions, the guy…read moredid their checkup, changed the oil and I was out, quick service, nice and friendly employees.

Once again the young men that the work on my truck did a great job. Made some great suggestions…read morewhich I actually took advantage of. I highly recommend this place and in particular this my local shop.

I really did enjoy my experience with Alamo City Garage, they were really knowledge of my car, the…read moretiming belt they use was of good quality. They even gave me a ride home and when my car was ready they call and pick me up.

They were so very knowledgeable and helpful. They checked things I asked for in addition to the…read moreother work. I have a level of trust now and I will definitely return. Thumbs up!

I've taken multiple vehicles to them, and they have done a great job. Got my jeep back up and…read morerunning fixed all of the issues I was having with it and identified a few I was going to have as well. Thanks!!

I had to get a sensor replaced and they were able to give me a price quote over the phone and fix…read moreit same day! The whole process was quick and easy, they even text when the vehicle is ready. Everyone was helpful, thank you!