Jonathan from Gilroy Toyota was unbelievably helpful! Best experience I've ever had at a car…read moredealership. He helped me secure a great deal on a Toyota Corolla hybrid. Thanks Jonathan for facilitating such a seamless experience !

I bought my after talking with Eduardo. I know what they say…read moreabout car sales people, but here they were honest. Worth the drive from Monterey

Honesty transparency and quality work performed by Daniel and his staff. Originally I contacted…read moreseveral shops to install a cage kits roll cage. Everyone else gave me a price and told me to bring it in. Daniel went over my goals for my car in a way that made me feel as if he was invested in my build. We created a plan to custom make a roll cage. That saved a bunch of weight, Was easier to climb in and out and reinforce the shock towers for a reasonable price! If I could give them 10 stars I would

I have had bad experience with other shop (Valley Hybrids) stacking on bs to the bill and forcing…read moreservices you don't want or need. Daniel at Drift Cave kept me in the loop through the whole process. Prices are fair, work is good, done in a timely manner and the employees are all professionals. I felt at ease leaving my car in their hands. It's worth it to take it to people who know exactly what to fix and don't inflate the bill with services you don't need.

After searching and searching online I went with a local shop on a whim to fix my car and boy was I…read moreglad I did. BTM Motorsports in Morgan Hill is where I took my car after I hit an awful pothole on the way to school with my kids that wiped out my suspension. I get nervous trying new shops because they sometimes run up the bill or are in most of my instances, very unprofessional. This shop was far exceeded every category of customer service and did great work on my car. They used all the right parts and specialize specifically in cars like Mercedes, BMW, etc. Brad is the manager who was superb, and his mechanic Cristian from start to finish made sure my car was again safe for me and my kiddos. Highly recommend them, they're located off of Church St. behind the post office.

Christian seems to know what's most important in business esp like this, which is TRUST. If you…read morelive in the area & own a BMW, look no farther cuz this will be your 1st choice. The shop is popular, so you might have to wait for a few days unless it's urgent.

BUYER BEWARE So,…read more I needed an ECU for my 2003 GMC Diesel. This is a discontinued part, so I called around to multiple wrecking yards in the Bay Area with no avail. I finally called Santa Clara Truck and low and behold they had one. I was surprised/excited they had one in stock, as the only other one I was able to find was in Roseville. I went down to San Martin (SC Truck moved from Santa Clara to San Martin), picked up the ECU, and took it to the dealership to have it programmed/installed. I get a call from the dealership later that evening stating that the ECU was not communicating properly, and that it had some sort of internal defect. I was a little disappointed, but it is what it is, as I knew I was taking a chance buying it from a wrecking yard. The next day I take it back to Santa Clara Truck to return it. The guy at the counter (I believe may be the owner) says it's going to be a 25% restocking fee. Mind you, there is nowhere in the office that states anything about a "restocking fee". I asked, so you're telling me that you are going to charge me a 25% restocking fee for a defective part. He said yes and tried to change the subject by saying, "if you didn't give us the right service number it wouldn't work", as if I didn't know that, and was ignorant. I assured him that the service number matched exactly and that I had matched it to the one that was pulled off my truck. I went back and forth with this guy for a bit about the restocking fee. He finally that said I could exchange it for another one witch he conveniently didn't have, or I could get credit for other parts. Reluctantly I asked him about some parts I needed for another vehicle, and conveniently didn't have those parts either. Not wanting any more aggravation, or to waste any more of my day, I told him to just give me a refund. After pretending he was having difficulties with the machine to put the money back on my card, he finally printed up a refund receipt (minus restocking fees),handed it to me. then proceeded to put it back into inventory for resale. Really? I just told him I paid $200 an hr. for the dealership to program it, they tried, and it was deemed defective, and he is still willing to resell it to the next guy/gal that walks through the door looking for this part. Now I know why these guys where the only one in the Bay Area with that specific ECU. They just keep reselling the same defective one and charging a restocking fee. This guy is super greedy, and this place is a total scam. I will never do business with Santa Clara Truck again!

Fair prices and a large selection of parts. The people here care about the customers. I needed a…read moresteering gear box and I returned it within the allowed time and got a replacement without a hassle. It also beats going to pick n pull and taking all the tools and taking off the part yourself. Definitely check it out. It can save you money and time

1200 dollar fuck up!!!! He needs to shut down this repair is so bad could have just told me no…read moreplease avoid this guy was going to bring much business but he did me wrong and made me drive to Oakland for a refund ruined my ecu

The rpm & speedometer needles were not lighting up on my Lexus, and I got referred to contact…read moreMikado for a repair. I called Sammy at Mikado and was able to arrange a repair on the same day as they had opening. Once I got to Mikado, the repair took only about 30 minutes and the rpm & speedometer needles were working properly afterward. I do not think the dealer or other shops in the area repair Lexus instrument cluster, and I am glad I was able to drive in and get this repaired without having to ship the instrument cluster out somewhere far for repair. Will come back to Mikado if I run into any electrical issues with my vehicle.

Went in with a Check engine light on, and an exhaust leak…read more.. They found a few issues where a bolt was missing and a crack in a piece going from the turbo to the exhaust. Mike worked with me to keep the cost down, knowing that the car isn't worth much...they fixed the most of the main issues and got it to pass smog!!! Very honest guy, and communicated what my options were!!! I am very thankful and happy!!!

Sooo... what are all the great things that I can tell you about 'Country Automotive' & the…read moreemployees without laying it on too thick or writing a short novel?? Here's a veeery SHORT, light version of my great experience after I took my car there: Mike & his team took EXCELLENT care of my 28-year old Mercury Sable LS. Mike directly told me his genuine concern regarding my car being safe enough for me to drive. Unlike dishonest repair shop owners who take advantage of the elderly & women (I happen to be both) who don't know much about cars, what's really needed and what the repairs should cost, 'Country Automotive' has been extremely honest with me from day 1 about my car's needs & ONLY did what needed to be done ... they told me no lies for trying to get me to spend more money on things that I did not need to have serviced or replaced. They explained everything to me in a way that was very easy for me to understand and were very patient with me in SO many ways. I am very, very pleased with their quality of service & professionalism... ... and the kind condolences that Mike showed me last month when I told him that my brother who lived across the country, had just passed away. In summary ... I plan on taking all of my future vehicles to Country Automotive because they have proven to me that they are worthy of my being their customer. Thank you again, Mike... for being someone that I could truly trust and depend on.

My buddy Marco and I (road trip navigator) had a really great experience working with Jessilda, one…read moreof the sales representatives. Jessilda was kind, spoke clearly, and really helped push the deal to the finish line. Marco and I drove from the Fresno area because the local dealerships didn't want to offer competitive pricing, but a quick online search showed that Gilroy had the best pricing and discounts that everyone else we checked from Bakersfield to Merced and as far west as Paso Robles, so basically the entire Central Valley. While I do wish the sales manager on duty was a little more personable, Jessilda's demeanor and professionalism certainly made up for any shortcomings from other staff. Thank you again Jessilda for making this a memorable experience for my best friend Marco and I will certainly keep Gilroy GMC in mind the next time I purchase a new vehicle.

Five stars to Roberta! She was being called left and right to help customers. I observed her for 45…read moreminutes. We drove from Gonzales to pick up a part because Gilroy was the closest that had it in stock today. We arrived at 1:08 to be greeted with a hand written note, "out to lunch back at 1:45". So we sat down and waited At 1:45 the gal that was at lunch (didn't get her name, older lady wearing a beanie cap) pulled the part for us and brought to counter. She then yells, "Roberta can you help them?" I guess Roberta does everyone's job here. I hope her coworkers don't take advantage of Roberta. Roberta helped us with a smile. I suggest the service/parts depart cross train so that when one is out to lunch the other covers the counter. AND when you're handing out parts that employee be responsible for the entire transaction. It just looked like Roberta was being directed to do everything in that place. Also during my wait I went into the showroom expecting to be approached by a salesperson. I believe I counted four. The two in separate booths saw me and looked down. The last gentleman sitting at counter by door greeted me. He was very professional as was Roberta. The approach I received upon entering the showroom along with my experience at the parts counter exemplified poor work ethics. I will not purchase an automobile at Gilroy GMC I felt unwanted My experience... when the boss is a good director and trains and treats employees well, The customers receive professional. Courteous service by cross trained employees. This seems not the example here Remember... Happy Boss. Happy employees. Happy customers. Happy reviews. Keep problems at the door and work as a team not against each other. On a good note there were plenty of brochures on the 2025 models but I wouldn't pay $100,000 for a new truck!!!

Excellent service, great prices and reliable vehicles. Car is running healthy and AC runs very cold…read morein this crazy heat. Thanks David!

Bought my 2010 335i N54 from David back in 2019 of October. Car has been super solid, running…read morearound 650hp now. My name is David as well not sure if you remember me , but thank you.