We have been customers of Macias Diagnostics in Cumming for years. They have serviced 2 different…read moreRV's for us over the years. Their customer service and communication is outstanding. Marks makes sure we are taken care of and completely satisfied with the work. Recently, we were leaving town for a family emergency and had a service alert that needed addressed before we could leave. Mark took care of us and were so grateful! They are reliable, consistent, reliable, and trustworthy.

Stopped in to check out the shop. Mark is very friendly and easy to talk to. He is very…read moreknowledgeable and has extensive knowledge of the Auto & Diesel repair business. Waiting area is very clean and inviting. Would definitely give him a try.

Rodney and Wille, especially Rodney were so nice and helpful. Had my oil changed. We also have…read moreemissions test there on all vehicles.

I thought it would be too costly to do an oil change at a dealership so I went to Herbert…read moreAutomotive. The charge was $114.98. I found out the Toyota dealership charges $79.00. Also I was told I need new brake pads immediately and that my brakes failed the fluid test. In checking with a reputable repair shop, I have about 30% left on the brake pads and can wait a while longer before replacing. Also, the repair shop is not aware of a "test" for brake fluid. I will not be going back to Herbert.

Wow what an amazing experience!! Everyone here is so nice and very professional!! They did a great…read morejob with our last minute trailer issue! We had called a couple places that said good luck! But handy lube is the way to go!! We got there at 10:30 and left by 10:45 quick and easy fix!! Thanks Steve!! Your rock!!! Keep up the amazing business

Update: my car has been leaking oil since I got my oil changed at Handy Lube. The oil filter was…read morehanging on by a thread. On top of the piss poor customer experience I had, now this... Do not recommend.

An amazing place to take your car to. I had a great experience with Sebastian he really helped me…read moreout a lot and I will definitely be coming back! Would definitely recommend coming here!

Called asked how much it'll be for a diagnose test and tow. Was told they have a special and both…read moreare free. just to be told that was false information when I arrived. Car was fix and everything was resolved. Need to do better with communication and if it's a new person I wouldn't leave them alone to give false information to paying customers. I was told that "people make mistakes and it's his second day" lol, sounds like a scam to get people to come in. To each its own.

Figured out my expedition quickly. Friendly and knowledgeable staff. Prices were in range with…read moreother shops in the area but the experience was worth it!

Very fast and accurate service, friendly professional staff! Will tell all my friends to go there…read morefor their automotive needs!

They lost my car key almost 2 months ago, and it's still not resolved…read more I was promised a replacement two weeks ago, but no one ever showed up to my house. No email, no phone call, no text, nothing. I went back to the store a week later and was told they would reach out again later that day. A week later, I'm still keyless with no appointment, no update, and no accountability. I even spoke with Derek, the district manager, and somehow nothing has been resolved. What makes this even worse is that the mechanic who last had my key quit, and apparently he was the last person who had it. So now the key is just gone and no one there seems to know anything about it. And every time I call, they tell me they'll "take my number and call me back." I've given them my information multiple times and no one ever calls back. One time when I called, the assistant manager literally laughed after I told her that they had already taken my information multiple times and promised to call me back before. After laughing, she still said, "Let me get your information and someone will get to you," like that hasn't already happened several times. The crazy part is this should be a simple fix. Cutting and programming a key takes maybe 30 minutes, yet here we are almost two months later and I still don't have a key. And to top it all off, the only reason they even had my key in the first place was because I went in for an alignment. I waited there for about an hour, only to be told they couldn't even do the alignment and that I had to leave. So not only did they waste my time, they lost my key in the process. I showed up because I was told I could get an alignment the same day within about an hour. Instead, I left with no alignment and somehow without my key. Two months later and I'm still dealing with a problem they caused. Completely unacceptable.

Honest management and mechanics that are professional and do great work. I have used this location…read morefor a wide range of services from basic oil changes, tire purchases and rotations to major brake and engine work. I have always been satisfied with their work, professionalism, and communication.

Very fair prices for my brakes. No wait time. Knowledgeable technicians. Gave us a ride home so we…read morecould leave the car. Friendly.

this was my second time coming to Bagwell Mathis Automotive. I can not emphasize how happy I am…read morewith their services! Madison and Melissa are friendly and helpful and awesome! Bart, my new mechanic, was fast and thourough i went in with a leaking power steering fluid issue and requested a brakes check because the brakes just didn't feel right. I let them know that I will be traveling on Saturday and time was of the essence. My tundra was diagnosed in 20 min complete with a video and personal walk around to show me! From start to finish: in and out in 9 hours... had to wait for the rack and pinion til morning ! incredible! All work, including brakes and rotors at lightening speed! Thank you guys! Personal, Professional and Fair Pricing! THIS is how it's done!! Tracy Parris Client for Life

Beware, Took my vehicle there back in November 2024 paid for a deposit then paid the rest in full…read moreto pickup it up in January and was still in the same condition. Said he would make it right. After that, it was just "its ready" but never was. This was from January thru July. Finally had enough and ask for refund or have legal action againts him, he promised to pay, went to pick up my refund check and he wasn't there, then told me he would call me that same day when he got the check for me. Never called me back till this day. Hope this helps someone

The owner Chad is an honest guy and I couldn't have asked for a better experience! Dropped off my…read morecar to replace the front brakes and it was ready within 2 hours. Charged me exactly what he said he would and I couldn't be happier! I will be back here for any future car repairs.