Facility and staff were good. But, 3 months after moving in, received a notice in the mail that my…read moremonthly rate was DOUBLING from $82 to over $160. Rate increases are normal and expected with all storage facilities. However, doubling the rate a couple months in is a bait and switch.

Storage unit was good, price at first was worth it but the price increase after only 3 months is…read moreridiculous. 248.3% increase from initial rate.

Great service, extra friendly staff. Many options to choose from! They were very profesional too!,…read moreby making sure we knew all of all regulations with the storage facility.

great customer service, very clean space, comparable pricing and easy to rent.... Easy to accessread more

Frank was incredibly friendly and immediately made me feel welcome. Even though the lobby was full,…read morehe had everything completely under control with his excellent customer service. I had lost my key and needed to have the lock broken, and he made the entire process so quick and stress-free -- it was done in literally five minutes. I truly appreciated his professionalism, efficiency, and positive attitude. Thank you, Frank!

If you want your holiday ruined, store your belongings here…read more This is the second time our storage unit has been broken into. The first was in May 2026, and we gave this place the benefit of the doubt and kept our unit. Fast forward to July 3, 2026 we were supposed to leave for a camping trip, I opened our unit to find that whatever we had left was gone. According to management, there were "no signs of forced entry," yet thousands of dollars worth of camping gear disappeared. Our Yeti cooler, 10 person tent, expensive camp chairs, shower tent, 8 pairs of expensive shoes, and other electonic camping equipment were all stolen. The explanation of "no signs of forced entry" raises serious questions. If there truly was no forced entry, then how did our belongings disappear? It's difficult not to wonder whether this could have involved unauthorized internal access or another serious security failure. Either way, that's unacceptable. What's even more disappointing is the lack of support from management. After two break-ins, we received little to no help. To whoever stole our belongings: I hope karma catches up with you. You didn't just steal our gear you ruined our holiday plans. I will be contacting my attorney to discuss our legal options. If you're considering renting a unit here, think twice.

Been a tenant about 7 years now and this place quiet, clean property, barely any traffic which…read moremakes it convenient and most of all caring. Jo Ann has the sweetest soul and is always willing to see what she can do to help. I always recommend people to rent here. Thanks for all you guys do.

Joan has the best customer service friendly helpful... the actual place is clean …read more... Thanks for all you do Joan you're greatly appreciated

They magnanimously allowed Raphael to reverse my rent increase. For a while. That's OK. Their…read moremanagement of the place, like many others managed with obvious unscrupulous, amoral greed-- shouldn't affect the front line worker. Raph does his best, helplessly being the middle man thrust into dealing with their bait and switch ads, single available cart, and rent increases that happen DESPITE ZERO VALUE ADDED. If they try to mess with my rate again, they'll see an according star reduction as well as Google review that will remain at one out of 5 Kudos to Raph, and may he find better employment.

Jason was great . Service is 5 stars thank you for finding a unit for me .........thank you againread more

Brittany at the front desk was extremely helpful securing the complimentary moving truck for the…read moretime we needed it and walking us through the onboarding process when we first opened the unit. Excellent customer service!

I've had an excellent experience with this storage facility. Security is clearly a top priority,…read morewhich gave me complete peace of mind knowing my belongings were safe at all times. The property is clean, well-maintained, and professionally managed. Everyone is friendly, knowledgeable, and always willing to help with any questions or concerns. Their customer service is outstanding, and Jesse made the entire process easy and stress-free.

I have rented a storage unit for 13 yrs now I finally moved in to the largest storage unit. Its…read moreawesome the size is perfect now i understand we all have our good and bad days. We mostly have had no real problems unless we need help getting into our storage when the big change was happening that took some patience. It all depends how you see the speaker call. I personally do appreciate being reminded the storage place will be closed. I liked the fact it was cool in my unit, Having a storage unit is no fun to being with but you can work it. I never did see trash, the place was kept up. The people are kind and professional. It takes time to gradually get to were you need to be in life. Now that while I need a storage unit, I have one downstairs and I'm pretty happy about it.

I've had a unit here since 2008. I've gone from small to larger, on occasion had 2 units and I…read morerecommend them highly. Thank staff over the 12 years has changed but their customer service is always the best. Jason, the manager, is a nice guy and always willing work with me to get the most square feet for the best price. The ladies who are in the office are fantastic. I've always been greeted with smiles and a "Mr. Eddy, how are you?". I swear they must never have a bad day, or they're good actresses! Thank units and the hallways are always clean. Pay no attention to the negative reviews!

My wife and I went to the Westminster location to reserve a unit on Saturday, June 27. As soon as…read morewe got in the door, we were greeted by a very sweet lady, Cathy. Cathy was very patient with us as we asked to see multiple units. She was very helpful and answered all of our questions. She made sure to let us know the special pricing Lighthouse was promoting and made sure we receive the move in specials. The overall location was very clean. It is located in a busy location on Beach Blvd and Hazard, so I felt it is safe to keep our belongings there. I would recommend Lighthouse Self Storage, if you are looking for a storage unit. It is clean, safe, and they have friendly and helpful staffs.

I've been here for almost over a year and the manager daniel is such a nice guy. He's always so…read morewelcoming and fun everytime i come in it's nice to have some sense of community :) they have good prices and also good first time deals :3 i got 50% off my first month Shoutout to daniel again though he's genuinely so nice and accommodating other places can be so transactional and impersonal but he's literally the only reason why i've stayed for so long here :) thank you for your kindness sir