Signing up for this storage was awesome. Garrett showed me the ropes and the process was easy and…read morefast. They also accept packages in the units.

We experienced excellent service while we were pricing our storage options. Our representative Asia…read morewas very thorough, she took her time with us and made sure our questions were answered. And everyone at the desk had a great attitude and was very welcoming.

Terrible customer service. Outrageous prices that increase several times a year without reason. Go…read moreanywhere else.

Super clean, well-lit storage with a manager who actually cares. Jeanette always goes the extra…read moremile to help and makes everything easy. Highly recommend this location if you want your items safe and your life simpler. Long-time customer...Karen Walls a realtor for those who are downsizing!

shame on you sroa southfield and/or corporate office!! you increase monthly storage cost by $40+…read morewithin 6 months??!! this exorbitant increase is simply price gouging!!

My experience with Ez Storage has been amazing ! The staff was very polite & helpful ! The facility…read moreis clean & great spaces making you feel secure about furniture in a safe environment.definitely will recommend! Looking forward to a great relationship with them

They really wow'd me with their customer service! I am a…read morefirst timer with renting a storage unit and EZ Storage made the process very easy and they were super helpful with my tight timeline. Jamie, from EZ, was wonderful and went over and beyond. I contacted EZ Storage letting them know that in a week I would need a unit. They had several options that they were running specials on and even called me a few days later when they had units pop up on the first floor in a prime location. When I went to EZ to sign my lease, Jamie was super thorough, explaining my different options, mapping out where the different available units were located and then showed me my specific unit. With the stress of moving this was one part of the move that was seamless. I had an issue with my movers and their size truck, but Jamie came out and met me on a Sunday (when they are normally closed) and helped solve the issue. The facility is very clean and I can not say enough about the A+ customer service!

To Whom It May Concern,…read more I am writing to express my deep concern regarding an unresolved issue with a leak in my storage unit ceiling, which I previously reported via email. Following my report, I was informed that I would need to move all of my belongings into another unit. Today, I was asked to leave my key behind so maintenance could assess the damage. Unfortunately, I am currently working and do not have the manpower to relocate my items into another unit on such short notice. .At no point was I offered an apology or any supportive solution. Instead, I was met with cold and dismissive behavior. This is not the first time I've had to deal with this particular staff member, whose unprofessional attitude has become a recurring issue. She frequently over-talks me, making matters worse rather than helping to resolve them. I was told she would enter my unit without my consent, citing a contract clause. I explicitly told her not to enter my storage or touch my personal belongings without my presence, and that request was disregarded.Given the current leak and the lack of available larger units when I first rented, I believe I should be transferred without additional cost or inconvenience.

Clean, easy, convenient! Friendly, efficient staff! Safe location. I am very satisfied with…read morelocation as well.