Kate made it super easy to get moved in...I'm not sure anyone is ever going excited to be moving…read moretheir stuff into storage but you want it to feel secure clean and well tended to...this place has all of it.

During the multi-day power outage that started March 8, this facility never attached a generator to…read moreits gate so people could access their units. Here is a question...What if the people who are paying rent and supporting this business need to access their unit to get a generator or kerosene heater during the outage???? Very poor planning and customer service during this outage.

Had to rent a van for moving my daughters to their new place and this was a nice close option if…read moreyou live in or near Dearborn. First the positives. The van was newer, clean, tires new, it had about half a tank of gas, and the place was close. Now for the possible improvements for this location and U-Haul. I had to rent through the U- Haul app because there is no employee working that location on a Saturday. The app was fairly easy to use and managed but it puts all of the work on the customer. First, we did have a little issue getting the key out of the lock box because of the way it was placed and the door would not open properly (lucky my wife was with me and she was able to get it out with her small hands). Next, you have to take pictures of the entire vehicle to make sure that there are no issues or damages which took us about an extra 15 minutes to complete and go over the vehicle. One other thing that you need to be aware of is cost. U-Haul tacks on some other fees like the "environmental fee" that basically you pay to help keep their fleet of vehicles more efficient, and a recovery fee for whatever reason. This I believe is so that they can keep their advertised rental cost low. I do believe that U-Haul should actually offer a discount for those people who do this total rental process through the app because the customer is truly doing all the work. Lastly, I cannot comment on the location itself in terms of employees or the store itself because as I mentioned earlier the location was closed and no employees were present.

Classic Storage is a great place to Store your Vehicle or your personal belongings. Very kind and…read moreconsiderate staff as well as family owned. The cheapest place in the heart of Southwest Detroit so if your looking for a great storage place this is your business!

From the owner: Brand New Units Available! 5x10's, 10x10's and 10x20's. No…read morefees. No deposit. Move in special: Pay for 2 months, the 3rd month is only $1. Referral discounts available. At Classic Storage, we strive to make self storage as easy and affordable as possible, while maintaining a professional, safe, and secure facility which is available to you 7 days a week. We also offer vehicle, equipment and records storage.

Ultimately I decided to go with this storage company because they were the cheapest when I was…read moreneeding a climate controlled unit.

From the owner: Gibraltar Self Storage offers 24/7 drive-up storage units and Climate Controlled Storage Units to…read morekeep your belongings safe.

This is a place where dreams go to die. That's a hell of a sentence to start a Yelp review with,…read moreespecially one with a semi-positive three stars. I can't speak to how well this place handles truck rentals, the thing U-Haul is most known for. Hell, the term U-Haul is a common synonym for rental truck. Nope, never rented a truck from here, but I did have a storage unit in this former Nabisco factory in Detroit's New Center for three long years. It's a beautiful, imposing building and a definite landmark but is there ever a depressing feeling inside. Not really their fault. It's my personal feelings about having to have a storage unit combined with the vibes I caught off other people. Nobody really wants to have a storage unit but sometimes they're necessary, even if it's for three trips around the sun and U-Haul performs a valuable service here. Fortunately, my rent at home was very reasonable, which kind of took some of the sting out of being forced to rent a storage unit since my space there was very limited. Eventually I managed to downsize from a 5 x 10 to a 5 x 5 but by that point prices here had inflated to the point I was paying nearly as much as I was when I originally leased the 5 x 10! The elevator broke down a couple times here during my three years. Once I was able to use a backup elevator and the other time I just needed to wait a whole day to be able to bring stuff down from my unit. My buddy Aaron also had a unit here before I did and he got inconvenienced worse than that. My pass card was also very finicky when it came to swiping at the after hours entrance. It would work fine inside and in the elevator though which made the problems at the after hours entrance even more frustrating. I once saw someone sleeping in their storage unit here with the door pulled 3/4 of the way down and their legs sticking out. Like I said, it's pretty depressing here. If you don't swipe out they won't let you access your unit the next time you try to get in, which I figure is a way of putting a stop to this sort of thing but desperate times, I guess.... I never had any problems with the employees here. After I downsized my unit my dumb ass forgot to take the old key off my keychain and I ended up breaking that key off in the new padlock. Well, it set me back $50 but maintenance buzzsawed that lock off in a prompt fashion and supplied me with a new one. It was a horrible time last year when my mom died and I made the decision to move in with my elderly father. The only good thing I can honestly say came from that was being able to finally put the U-Haul storage unit chapter of my life behind me. My belongings were kept safe and sound for three years but I don't ever want to set foot in this building again.

I should have known something was wrong with this place after the manager "didn't know" what…read morehappened to my water jugs but kept mentioning that he uses the same brand. Thieves, liars and cheats. They looked me in my face and told me they couldn't find them when I was clearly in distress over it. Store your things here if you want to be locked out of your storage unit frequently and without notice.

I have been trying for three days to get someone to call me to provide me with the code for the…read moreNational Storage building on Bethune in Detroit. However, no one has returned my calls, despite my sense of urgency. I will be ending my contract with them this month as a result of this lack of professionalism. I am very disappointed.

From the owner: National Storage Detroit - Oakman Blvd offers convenient self storage in Detroit with secure…read morestorage units and flexible rental terms. Whether you need personal storage during a move or additional business storage space, this location provides reliable storage solutions close to Oakman Boulevard.

I had to move due to work related issues and had to find a storage facility that was large enough…read moreto hold all of my furniture but not super expensive. I met with Julie the store manager and she took care of everything I needed from recommending the correct size and also giving me the best price. I would highly recommend this storage facility for it's cleaniness, space and wonderful staff!! Secured Self Storage of Dearborn Heights gets my vote!!

I got a small unit & didn't have any issues, damage , theft etc .. what I am concerned with is…read morethat anyone can just follow another car in without punching in any code.. the gate is slow to close..I only used it for 4 months & it averaged $ 40 per month..

I rented a storage unit online which was super easy to do. I received a few calls from the Reps at…read moreIStorage seeing I needed anything . When I arrived, Mary was just about to leave the office, noticed me sitting in the car ,came and asked if I needed any help which I did, and she proceeded to help me . Mary 's customer service skills are impeccable! She explained everything thoroughly leaving me with no unanswered questions. I would definitely recommend .

Mary is amazing! She always has a very welcoming smile for everyone. She's very helpful and almost…read moremakes we wish we still needed our storage unit! Great job Mary!