I could not be more pleased with the way my move was handed today. The movers arrived right on…read moretime and worked quickly but were sure to wrap and protect my furniture in the process. Because many of the items to be moved were new and still in shipping boxes, the move went quickly and as promised, the estimate was adjusted to reflect the hours worked. I would not hesitate to recommend this company.

I left a good review previously unknowing what I would find when I unboxed my belongings. If I…read morecould leave a zero I would. This franchise located in Gainesville Florida moved me from Gainesville to Jacksonville and did what I thought was a good job initially. They put my things in a storage building and I'm just now getting them out seeing all of the damage that they did to my belongings. I paid extra for them to wrap pictures correctly and they were put in a box against each other scratching most of them. They also broke and scratched many pieces of my furniture. When speaking to the "manager" of the store he proceeded to tell me that I did the damages when moving from the storage building to my home. He had no regard for my belongings and made every excuse of why his workers did not do the damage. Run far away from this company they don't care about the customer.

Customer service on the phone was very helpful and understanding. She took the time to explain and…read moreprovide me with options

Amazing place for storage and a quick truck rental! Edwina the manager is super friendly and…read morehelpful at all stages.... Can't recommend this business enough! Cheers!

Responded quickly to my contact. Listened to my needs and gave me a quote over the phone. Showed…read moreup when they said they would, totally professional and friendly people. Accommodated additional request with no issue as it was still within the hours time I scheduled. Joslyn, Ant B and JD were friendly, and respectful of my items. Would use them again!

We had an awesome experience! Starting with Tom coming to quote. Then his staff was…read moreexcellent.....courteous, efficient, packed and protected all our furniture, then unpacked in our new home and patiently set up where we asked...and moved again if we asked. Those three gentlemen.....Dee, JK and Andrew....were excellent, worked so well together, no issues. Highly recommend this company and their staff.

We used Chad Orr moving for both a local move to our storage units and then 2 weeks later a long…read moredistance move out of state. We were extremely happy with their service they fulfilled everything they promised me they would do. There were no surprise charges, the young men worked very hard and were very polite, respectful and professional. We had no damage items nor did we have any damage to walls or floors. We just couldn't be happier and we highly recommend this company.

I used Chad Orr Moving for an in-town move last week & am very pleased with the experience. It…read morestarted positively when I called a few weeks ago to get a quote & spoke directly with Chad. Their prices were very reasonable and I felt good about our discussion so I booked right then despite the fact that I planned to contact a couple more places (he was my 2nd call). The two movers who performed my move were friendly, efficient, and did a great job. I hope I'm not moving again any time soon, but I will happily use COM again if needed.

Estimate was for 2 hrs 45 minutes and KJ and David killed it in 2 hrs. Everything from…read morecommunication with owner to the final delivery went perfectly. Cannot recommend this company enough. Thank you so much!

They quoted a certain price and then when it came time to pay the price was waaay higher. They lost…read morean object of mine that was over $100 and didn't offer to replace it. The worst part was one of the employees exposed himself to me and tried to remove my shirt while I was trying to get away from him. I expect justice from the owner who only laughed at me and told me my value was $50. This was one of the worst experiences with a business I've ever had!

This is the most technologically advanced, secure, safe, clean, convenient and well managed storage…read morefacility in all of Alachua county. The smart phone based access control system and smart locks with digital key sharing for individual storage units is awesome. It's powered mostly by solar panels, and the first floor has dedicated dehumidifiers for the best storage environment available!

It was a great experience with this company until the third month when they increased the price…read moreunexpectedly. I would not recommend this company if you plan to use their services for multiple months. It seems that the customers have to proactively call and negotiate before the due date to avoid additional charges. It is a big scam!!

This review may be lengthy but please read it entirely. On May 5, 2026, Two Men and a Truck were…read morescheduled to packed up our house. Let me give you a little back story. All of the bedrooms that they were due to be moved had already been completely broken down. My husband made sure the all the beds had been taken a part prior to them getting there. My daughter's room was fully furnished with a queen bed, dresser, night stand and a TV stand. The guest room only had a queen fabric bed and our room had a king fabric adjustable bed and 2 night stands. Our den furniture is power recliner, loveseat and couch had not been taken apart. They did not pack anything else. My husband and I had already did the tedious work and moved it ourselves. The gentleman came in around 9 am. We went over paperwork and I signed for them to start. This took maybe 10 minutes. They began packing. I sat In the garage because I did not want to be in their way. What I noticed early on is that they were working as if they were working on their own dime meaning they acted as if they had all the time in the world. 1st broken item was my patio glass that was part of my outdoor furniture. The gentlemen came to get me and said he would take pictures and send it in. I then proceeded to clean up all the broken glass. He wrapped the outdoor furniture in plastic and continued to work. What I noticed them not do is not wrap any of my cream fabric furniture at all. I noticed this because I watched them take it to the truck and my question, "Are you going to wrap this?" There answer was yes once its on the truck. Next broken item was my outdoor granite patio table after it was loaded on the truck. Supposedly a picture was taken and sent to the supervisor. They continued to pack the truck and my husband noticed them taking breaks. Now our estimate was for 4-5 hours. Long story short, they were suppose to be done around 2 o'clock. It took them so long that my husband and I started helping them move stuff. They finished packing around 4 and then they were driving our furniture 5 miles down the road to our storage. They went to the wrong storage and it took more time to get there. We spent way too much money for something that should have been a smooth move and cost effective . After speaking to someone in charge he asked that I not write a review and they would see what that could do to help. The bill ended up being 1600.00 and they returned 180.00 9 days later. I wouldn't recommend.

We had a great experience with Two Men and a Truck. The crew called to let me know they were about…read more10-15 minutes away and even arrived a few minutes early. They were professional and I felt went above and beyond my expectations. Their rate was competitive and were very fair with their pricing and rates. I would recommend and hire them again.

I want to dedicate this review to the phenomenal service we received from Daniel & Joel!! I cannot…read morebegin to express how fantastic they were in dealing with the large move that was ahead of them. With a smile and a positive attitude they continued moving forward, despite the challenges that arose. Their commitment to the safety of the items they're moving while maintaining proper lifting procedures, these two are a true role model for movers to follow. Not often do you get movers who truly care about what they do and about the customer as these two did. I truly hope that management recognize these two because they are patient understanding and committed to ensuring the customer needs are met goes beyond reproach. Thank you, Daniel and Joel for doing such an outstanding job through the heat and the trials and tribulations that laid ahead of you through this move. They truly made a stressful situation easier and positive.

On Feb 3rd, 2026 I hired two men and a truck. I had actually hired them previously but the closing…read moreon my new place was delayed. I was told that the hourly rate would be more then originally quoted but have never received my bill to know just exactly how much I was charged per hour. I had more furniture then originally anticipated and I accept that as a failure on my part. These men wrapped almost every item of furniture yet still managed to break stuff. One guy picked up my tool chest, after I stated that it was heavy, didn't wrap it just walked away. This item was badly broken upon inspection at the end of the move; I can only guess from being dropped. I did also have a small shoe shelf that a piece was missing from; with it being a plastic part I was unable to repair it. I've found many chips and broken parts in my stuff since, none that really effect functionality one such item is an antique custom built cabinet that is irreplaceable. These men, one in particular tried to push their way into doorways, causing damage to the corners and even took out a big piece of paint on my kitchen cuboard and a chunk from my counters; I hadn't even complained about that. I did however complain about the supervisor that showed up and took up the one guy that knew the mosts time for about 1/2 hour; I was fully charged for this time and quite frankly I want that money back! They never responded to my first correspondence and then tried to tell me to keep the toolbox for them to come and asses, but didn't send that email for over 2 weeks so it was long gone. Their sheer lack of accountability and excesive charges is why I filed a BBB complaint. Theyoffered a refund of 37.00 will cover my broken items and told me that I should have purchased additional insurance, EXCUSE ME!! I 've only asked that 1/2 hour credited back and reimbursment for the toolchest that I've had to purchase. I've filed a complaint, but that has gotten no where as they've not acknowledged it.

Horrible they never come on time! The employees are rude mean and rude and disrespectful!read more

If anyone has tried to talk to a live person at FedEx I would appreciate getting the contact…read moreinformation. It is impossible to get to a live person regarding a claim. I'm sure that it's because they don't want to talk to actual people about the absolutely horrible service they provide. I filed a claim in September, followed up on it about a month later only to be told that it was delayed because they were still looking for the package. Needless to say I was extremely upset. I was finally able to get to someone who promised me that they would escalate my inquiry. That was two months ago and I have not heard from them. I tried to contact them today only to get a total run around. Their automated system said that the claim was denied although I haven't received any communication from FedEx whatsoever. No matter what I try I am unable to get to a live person. The claim was for one box out a five piece shipment. The five boxes made up one total item that I was returning. Because one box didn't make it I couldn't receive a refund for the return of the item. Now I am out not only the cost of the item (the return window closed) and the cost of shipping an item that never made it!! How does that seem reasonable? If I could rate FedEx lower than not good I would do it in a heartbeat

I had a great first impression of the property and cheerful welcome Rich was a pleasure to work…read morewith i would most certainly recommend renting space here

Jordan was absolutely amazing! He was extremely helpful, professional and very nice.read more