This was probably my favorite escape room I've ever done! It was creative, the perfect mix of…read morechallenging but still doable, and the staff were super nice. We did the pirate shipwreck room. It was dark and we used flashlights, which added an extra immersive element to it. I don't want to say too much and give anything away, but we ended up solving it with 10 minutes to spare! They have a few different rooms, and I'd highly recommend it. Leave some time for parking so you aren't late. There is some street parking, and there's also a lot about a block down. It cost $3 to cover that length of time.

First time at this escape room. Did the Operation Saving Hollywood room…read more First, the place looks like it could use an update. The waiting area in particular looks run down. As far as the room itself, if you Google, "what makes an escape room bad," you'll see a lot of it in this room. For example, some of the puzzles require subjective guessing rather than structured, deductive reasoning. One puzzle required entering a code by figuring out which 3 icons had to be entered in proper order. But, to figure out which icons, there were no clues about the icons themselves. You just had to start clicking on the icons to see if they were part of the sequence or not. So it was just click each icon randomly until the computer acknowledged it. Not really deductive. There was also a puzzle where we figured out the answer but couldn't find the lock. I don't want to give too much away but as someone who tries not to damage the hardware, the placement of the lock was awkward. Some the puzzles are also very linear in structure and forces everyone to stop so that one person does the puzzle. Not great with a group. And then, to top it off, the final puzzle has both a tedious time sink and a mechanical piece that didn't work well. I've been in challenging rooms but the solutions would have cool aha moments. Here, the clues and subsequent solutions would yield groans for the whole group. Some of the puzzles were neat but so many of them were just not well designed.

EDIT: after sharing this review I was personally contacted by the GM of Escapology. They apologized…read morefor the treatment and offered the walk-in discount, in addition to a discount should we ever return. The e-mails continued even beyond normal business hours to ensure we walked away as satisfied customers. The refund was returned the very next day. Even with the way things went on the premises in person, we are more than satisfied with their effort to make it right. Thank you, Escapology. We called on a Monday afternoon to inquire about availability, we were told they had openings and she would take our info over the phone and charge us for one person to hold a spot for us as we were twenty minutes away. When we asked about parking, the person on the phone instructed us that there was a parking garage on Cortez St, but she failed to mention that we could get parking validated by them for $15 and not have to pay the $21 parking fee. We only learned about the parking validation from the sign on the entry desk after we had already paid for parking in the garage around the block and we weren't going back down there to haggle for the $6 savings. There is also a sign as you enter the building that says to ask about the walk in discount. We asked about the discount four separate times, as we had two people paying for families, and each time Myesa ignored the question. It wasn't until she was asking for my payment that I stated she was ignoring our question and she told us we couldn't get the walk in discount because we called first. We asked how much the discount would have been and she said 20%, so with our group total of $280 that would have saved us $56 dollars. Note: it doesn't have any terms or conditions for the discount listed on the sign. After we stated it would have been nice to know that on the phone as well, Myesa was a bit smug, but showed us to our room. There are no bathrooms for paying customers, you must go downstairs one level to use the public restroom. For the price you pay at this location, which is the most expensive escape room we've ever done, for not any better quality or courteous staff, we won't be returning. The only bonus about this escape room is that it is right on the beach and close to many other restaurants and things to see and do. Find another escape room where they actually care about the customer.

Well run. Nice waiting area. A lot of fun. You will get a full 90 minutes of play…read more The two downsides: Very pricey (however, I understand the business model requires this due to length of time, space requirements, etc) A lot of paperwork to fill out. Felt like work.

We've tried all 3 rooms here and each one is a ton of fun! Cryptic Cay had actual sand on the floor…read moreand there were a few rooms within it. Part of a plane is even one of the props! Escape Your Nightmares was a more interactive game experience which we prefer over rooms with mainly locks! Get ready for some jump scares though! Polly's Problematic Predicament had a lot of locks, but also a number of interactive games so it was a good balance. This is a room for open-minded people. It's full of toys, but not the kind that kids play with All of the rooms are fun, challenging but not impossibly difficult. The game masters are all friendly and helpful when you need them!

My family and I had a 5 star experience here at Nexus Escape Room. Vedha was our game host and she…read morewas so wonderful. She was really sweet and upbeat and made us feel comfortable and excited for our experience. We did Cryptic Cay and were really impressed! It was challenging but not too challenging where we might get frustrated and give up. Towards the end we did start to run out of time and had to get hints to finish in time, lol. Really fun puzzles. Well done room and family friendly :) Very immersive experience:) Parking was easy and available. I'd definitely love to return again and try another room :)

Took a group of 7 and did the cosmic crisis. We almost didn't finish but got to the end JUST in…read moretime. It was a rush from start to finish, the staff was helpful, and it's located conveniently in Brickell city center which has a nice rooftop and restaurants.

The games themselves are 5 star easily. They are so well themed and fun and well set up and thought…read moreout. We really enjoyed some of the unique puzzles that are included in the games throughout this entire company. Cons: I will forever bring down a star because these are technically shared experience so if someone books the same time as you, you're stuck with a stranger and I despise that. And the fee to reserve the whole room is insane. There's a reason almost every other escape room doesn't have this anymore and it's much smarter. I would never book one of these rooms in advance because of the risk of getting stuck with someone. The other thing I didn't like was the one employee that was at the front desk. He was not very friendly and not helpful. All other staff members were fantastic. Gold rush: there were a few glitches in the room. There's a shooting part which is really hard because the things you need to shoot at are slightly to heavy for the "ammo" you're using making it insanely hard to get them to move properly. Also there was not anywhere near enough water in a different take to get it to work properly. However everything else was great. Timeliener: no negatives. I like everything about it. Overall I will always recommend this company and their rooms nationwide (as long as I'm never stuck with random people in a shared room).

I was in the mood to do something different and so I decided to call these folks last minute and…read morebooked a slot at 9pm for me & my best friend in the Sherlock Holmes room. The pricing was quite affordable and it was an easy Friday night outing before some drinks in the neighborhood. Once we entered the room, our host gave us the rundown of how the challenge worked and the outline of how the puzzles worked in efforts to secure our escape within an hour. We started off in one corner as we made our way around the room solving each puzzle with their appropriate clues earning a piece from each used to solve the final puzzle to obtain the key to exit. It was pretty engaging to use our minds together to solve each step as we laughed through half of the time throughout our hour in the room. I had a great time and recommend it to those looking to celebrate a birthday, throw an office party, or look to get together with plenty of friends for an alternative form of fun. I got a tour of the other rooms designated for larger parties with increased difficulty just to have a visual for ideas for future outings. The staff was super nice and accommodating so it's a perfect spot for friends and family to unite and have a night of fun in a very collaborative way.

When we first walked in it didn't seem like much, but then again I had never been to an escape room…read morebefore. I had an absolute blast here! We made it a double date after a miami spice dinner, which turned out to be such a great night. The price was what I expected it to be. We solved the room at the last moment! It was so exciting and fun the time flew by. Some parts were hard and we had to use our clues, but I'm so proud of how we worked together to make it out! We will definitely be back to master the next two rooms!

Truly phenomenal experince from the staff to the room to the overall nice idea and well thought out…read morepuzzles. The lady working the front was so nice and gave a nice detailed explanation of how the rooms work and the hints and time limit and after she shut the door, the escape room began. Everything in the room(s) that we went through were clever in design and idea but I will say they could use a little TLC because a couple things were a little beaten up and could be fixed. The design and theme of the Indiana Jones style room we did was amazing and having to go from room to room to find more clues was a ton of fun. We beat the room with two minutes to spare and it was such a thrill! I also really enjoy that the room is private regardless of how many people are in your party!

What a blast! I booked The Temple of Doom for our group of 5 as a way to celebrate my husband's…read morebirthday. It's been awhime since I've done an escape room but while it was quite challenging it was also fun going through it trying to piece the clues together with everyone! The room was very immersive and I appreciated the level of details. The hint call box in each room was a nice touch that gave us access for hints to help us out on some tough puzzles we were struggling on. Overall, such a fun experience and Quinn working the front was very sweet and helpful explaining everything. Definitely recommend!

My sister decided she wanted to do something different for her bday…read more I honestly didn't even know this escape room was here .. we ended up doing the scooby doo room and it was a lot of fun for the entire family. There was 7 of us and it took us exactly 50 minutes to solve. Staff was very clear with instructions, and courteous at all times. Highly recommend for a family outing.

Great work by Christie and Ashley! Well made room and had an absolute blast. thanks so much!read more

I can honestly say i am a escape room consumer. I have been to many even this franchise and to see…read morewhere it started to how intricate the games are now is really impressive. Covid era we had the rooms to ourselves but it looks like they are going back to the original model where the room is played with multiple parties now this can go good or bad and I must say this was a good one. So if you are looking to just play with your party expect to pay a bit more . Being an experienced player and the other family was not we got to let them really play and enjoy the escape. I have played most of this company games but missing 1 or 2 so I will be back.

It was my cousin's birthday, and she'd been looking forward to trying an escape room. We decided to…read morehead over to Sawgrass Mills to check out The Escape Game. We chose the room called "The Depths," and it turned out to be an absolute adventure! We managed to get through the first room without any hints, but once we got to the second room, we got a little lost a few times. It was such an interesting and creative game it really made us think, communicate, and work together to solve puzzles and try different ideas to see what worked. The rooms are incredibly well thought out, and it's clear how much effort went into every detail. There was even a science lab coat that I wore the whole time, which made it even more fun. The coolest part of the experience was when it felt like we were actually driving the underwater submarine that was so cool! Overall, it was an amazing experience that's perfect for families and friends to bond over. The staff was super kind, and since we were so close to finishing, they even gave us a little extra time. We can't wait to go back and try another room!