Most of the bud is good most of the time. Like most dispensaries that are not top to you, it's a little hit and miss, but for the most part they have great prices and great flower. And, most of the time their bud tenders are doing a good job. But as a whole, their whole system is awful. Why they are incapable of managing pre-orders is confusing to me and they're the only one in the valley that can't. And, they just will not address their constant failures to communicate information clearly to their consumers. First of all, they don't update their inventory throughout the day, and when you call ahead of time they make things up. I called around 8:00 p.m. to see if they had a specific strain still in stock, was told Yes, so I had it on in. The product was still available online, still being advertised in the showroom on the screens. and when I had called, they said they had it. So, I'm there an hour and a half later and I'm told oh yeah we sold out of that around 10:00 a.m. nonsense like this just keeps happening, I feel like this is a one and three chance of coming here. Two out of three times I have a great experience, and one out of three times it's so frustrating because of poorly run procedures that I'm happy to spend more money elsewhere. read more

Been coming for years and nothing has changed its still great from the service speed to the product and people its great.

I am appalled at the treatment I received from their call center. You no longer value medical card users who need delivery services. It is not acceptable to cancel a patients order for being out of radius because your policy changed with 0 notice and absolutely disgusting to prevent a paraplegic from asking her caregiver if a product will work for me while they are on the phone. Yuri and Maddie need customer service training. Do better ladies! read more

Ding, ding,ding ! My new place. Old person here. Nice to be treated like you have value as a human being. They hand trim your order, very nice folks. The prices are good for retired person. Would be better if they offered senior discount all the time. Why just Sunday ? We are not scared to go out on other days, LOL. read more

This place is great for people like myself who rely on public transportation and there's bus stops right out front. They've got great products. The budtenders are knowledgeable, Victoria was very helpful. Be sure to tip your budtenders IF you're able. read more

Great prices. That's my top reason for coming. They have a fab strain of the day for 39 dollars which is sick

Wonderful dispensary. Had to wait in a line of probably 40 because of the corona . And it went by very quickly. The price is amazing. And the bud is fire. They have me a water while I waited and were just very nice read more

We used to love this dispensary great shatter for a great deal. They now never have any strains of anything and they have a ridiculously long wait everytime. Don't bother coming here they lie about what they have and they let ten pre order customers in before the walk ins that were waiting for an hour outside. They lose my card almost everytime so even after getting called inside i still have to wait an extra hour on top of it. Its just not a good dispensary anymore and there staff is not good its a horrible experience almost everytime. read more

Ordered 5 min after cutoff, thsy called at 6:30am to build profile then I missed a call at 8:30. Called back 2+ min hold to be told they were out of what I ordered. Waste of time! read more

Are missing something or don't ever get it at all never on time sometimes charge for things I wasn't given and because signed paper was told that they won't give me my money back or where they didn't tell me I lost all my money and it won't refund it on their fault this place is horrible never use them read more

Bunch of liars with no respect for there customers Bought 14gs just to get go.e and weigh out 9.2g!?! How are gonna skimp the customers Then offer 20% off next purchase Better weed at better shops With better integrity You will not be seeing me anymore Goodbye read more

This place is still terrible. The employees are horrible - it's like your invisible. Still nothing has changed over 2 years. Negative stars.

Old, sticky vape cartridges didn't work on delivery so I called the shop directly after the driver left. I was told that I would have to come into the shop to be refunded the $64 I paid not 5 minutes previously. If I was healthy enough to walk-in I wouldn't have needed delivery in the first place! I even offered to buy more product to meet a new delivery minimum to have the non-working vape cartridges swapped out with working ones. They refused. This was my third delivery with Nature's Medicine. I loved them up until this poor customer service interaction. read more

Can't believe I've never written a Yelp review for you guys. AWESOME SERVICE. Every time. Super great deals and daily specials are more than compensation when it comes to price to quality. Maggie is always helpful over the phone when I call and Travis is a superstar. Great job guys, never disappointed when I come here. 24k preroll is definitely something I recommend if you're just trying to test the waters. But be careful the wave might take you! Can't beat their prices and displays and customer service. read more

Absolutely have loved coming to Natures Medicine since they have been open here in Uxbridge. However I was here in store the other day and I was told if I didn't have a mask on for the next time I enter the establishment I will no longer be able to shop there. As a medical patient who suffers from chronic asthma, me putting a mask on is detrimental to my own health, I'd ask that you seriously take a look at what you're imposing. The way I was talked to and slandered at for not having one was absolutely disgusting. I lost my grandmother to Covid -19 she was vaccinated always wore a mask etc. Seriously take a look at what you're implementing and how it may affect your business. I spend thousands of dollars a month with natures and 99% of the time the customer service is great. I'm never one to come on a website and leave a shitty review. But seriously take a look at how your employees are treating these masks as power over the customer. read more

Nice place, usually some decent deals. Everyone is friendly and super knowledgeable. They do have a crappy parking situation and the wait can be crazy long sometimes tho. read more

My go to place when lm in phx.great personnel large selection can find almost any strain here and great prices

What a great selection off meds. To top it all off they have such a friendly staff.. One of my favorite dispensaries!!

They can do better !! I've been a loyal customer for years but the delivery service and ordering is not working for me ,the past couple of weeks . I've had the hardest time and I'm not very happy . Feeling disappointed as a medical patient. Canceling orders because they were out of stock of what they are advertising online is not good for business..., read more

Ok so I'm tired of dispensaries not honoring ads they post all over. First I found the deal on leafly.com, which the deal stated Phoenix Cannabis Co Lunar nugs Blue Dream Blue Dream. 1/2 oz. 25.00. In disbelief I went straight to Nature's Medicines website and . Wouldn't you know it their own website had the same pricing as leafly. So I preorder one, they should be happy I didn't order my whole allotment. I want twin bfg to be greedy so I only preorder one 1/2 ounce of lunar nugs. I head down to Nature's Med_icines and pateintly waitfor my turn. As the Budtender showed me 1 gram of lunar nugs. In disbelief of it? With surprise look in my face, I respond "Where's the rest of the order?" She looked at me with I questioned look on her face. So I show her all few odd the screen shots I took and replies. I'l gave to get a manager. I said " Ok I'll wait thanks." She then returns with a manager after about 5 minutes. Which isn't bad at all for how busy they were that day. She introduced the manager as Blake and we shake hands and asks the situation. I present my evidence of my case. He responded wow that's just posted all over isn't it. He then proceeded to say word for word as he said it " We usually honor our misprinted ads. But I just got off the phone with the General Manager. They said there's no way they can honor this misprint. But the General Manager said they'd offer a free gram of lunar nugs for free." I replied " well thank you for the generous with a little chuckle for the insult of an offer. Put my mmj card in my pocket and as I started to leave I mentioned I guess the better business bureau would like to hear about these lovely things you're practicing. By picking and choosing which misprints to honor and which not to honor. Is that not a form of discrimination. The resolve for this injustice is simple. I am intitled to this deal especially with all the back up screenshots that are all time stamped. This is 100% true I would swear to it in a court of law. read more

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The delivery service and online ordering is awful. I placed an order in the afternoon only to get a text after midnight that I wasn't getting the order and to make another order the next day. Needless to say that won't happen ever again and my friends and family won't use them either read more

Pre order service is trash on weekends. Selection is good though. Employees sometimes move slow. No reason a pre packed bag should take 3 hours to pull. read more

Natures medicine has been selling me 10 grams of wax for 120 for months now, when I come in I usually get 1 and a half 2 ounces off my allotment on a regular 14 day basis, today I spend 25 bucks on lyft after I pre ordered my wax now their website says in fine print 20 percent off your order no other little but but but no other exceptions just 20 percent off your order however when I arrive I'm told wow that's 2 good if a deal we cannot honor it employees don't even get that price, where did I ask how good the deal was or what employees pay? I spent 50 dollars just to be told your a liar I will NEVER shop at a place that treats their customers this way and is shady, shame on you read more

Nature's Medicine has a variety of product to choose from. The staff is very friendly. They can help choose what works best for you.

Convenient location in the west valley awesome deals all week long. Customer service was excellent the staff very friendly and helpful. The process was fast, I was in and out. I would definitely return and recommend to friends. They have a wide variety of products on flower, edibles, concentrates and with nice prices. read more

Been coming here since the beginning one of the best places around!! All the products services and staff all legit. Can't complain for anything as I've had some good and great times here!! read more

I have been shopping at Nature's medicine since it was Desert Rose a very long time now. I have had trouble with them the last couple times I have visited them, I go in on Saturdays an early bird specials and I get cartridges wax all the good stuff. Then I get home in the cartridge stops working a day and a half of having it. Eye contact Nature's medicines customer service as they asked me to and I had to jump through hoops for them just to be able to find out what they can do for me they wanted me to post pictures they wanted me to take video they wanted me to do all this stuff and email it to them and they would come back to me with an answer of what to do. So tonight on Tuesday April 5th 2022 I called to get a delivery I go through all the Hoops to get my order and I get my subtotal which was $70 after delivery fee wish I was okay with because my 25% discount was supposed to be added in later when the person from the delivery department calls me the people from the delivery side call me and tell me that they don't have anything showing that I have a discount. Well that's a bunch of bull because I had talked to two different people earlier today and both of them confirmed that I had a discount and that I would be getting it applied to my total at the end of the process. Then I get a call from the delivery department giving me my step total which is against $70 and I asked about my discount and they told me again for a second time that is not been posted for a second time this is not with the guy told me when I ordered my delivery the first time or the second time so why they are having such a hard time getting my delivery I don't know but this is crap I won't be going back they are the worst dispensary have the worst customer service I've ever seen in my life. I don't know if anybody else has had bad problems like this but this is the worst dispensary I've ever been to and I'm never going back have a great day people and I hope you'll find a dispensary is better than this place. read more

This place is horrible. I used to come often until COVID. Apparently COVID has ruined it... I placed an online order at 12pm yesterday, called about 12:30pm to see how I would be notified about the order and was advised I would receive a text when the started processing my order. At 3pm I had not received a message and called to check a status. But it had not been processed for the entire 3 hours I was waiting, so I cancelled order. Wanting to give them a second chance I came by as a walk-in at 10am today. It is now 10:45am and I'm still standing outside Since I have been in line, they have only processed 15 people... in 45 minutes. I've seen more employees come in and out than patients. Clearly they dont know how to run retail or pickup. Now that I've been in line for 45 min, I'll stay this time. But I guarantee I will never be back. At the time of posting this, it is now 11:10am, and I'm still not in the door. read more

I really like this place. Staff is friendly and make good recommendations. They keep people moving through the line quickly and the weed is good and reasonably priced. I like the variety and like trying the different strands. They usually have good choices. CKW read more

My favorite team. Very good shatter and live resin. Fast service

I have been going to the one on happy Valley since it is opened I have taken my husband there my daughter at least five of my friends and two neighbors. We passed three dispensaries that are within walking distance or a five minute car ride from us to go to the one in happy Valley. The last few times that I've gone there my neighbor my daughter and one of our friends it is just been the worst customer service ever. Me and my husband placed an order on Friday called ahead of time and talked to the lady working there she told us how to place an order and that pre-ordering was so that you could have the merchandise there when you come to pick it up and don't have to worry about it being sold out . We place the order got all kind of emails showing that it's ready get there wait in line for 20 minutes get inside spin another 45 minutes inside and then they won't give us our merchandise telling us that some reason someone didn't put it in the computer or something they had my merchandise in a bag ready but wouldn't give it to us and said they were going to pick out what they wanted to give us so then I tried to contact customer service and the lady that called me back from customer service started being rude to me I told her that we ordered on my phone and she's telling me it's against the law for me to order and that it's in my husbands name even though my husband was there with me she wanted to accuse me of everything but not help us with the situation I will never go there again I am telling everybody I know they stay away from that place read more

This place is well mannered and the staff are always pleasing to see you. This place dOes have some great deals ! There buds are gorgeous as well, super tasty looking. read more

Truthfully WORST selection of CONCENTRATES I've seen in the entire valley. If you like dark, dirty waxes and shatters that is made from old trim (NO NUG RUNS) and over priced then this is the place for you. BUT if you actually have a respect for quality concentrates that look good, are stinky and are super terpy then do not waste your time going to Nature's AZ Medicines. I have been there twice now and both times all they had was low quality, dark waxes/shatters that had no smell. On my second visit I was shown about 8 different kinds of shatter, which I was excited about, but then was extremely disappointed when ALL of them looked almost exactly the same and super dark and had no smell what so ever. I gave them the benefit of the doubt and bought the AK-47 shatter, but truly I wanted to walk out and not buy anything but felt that was a waste of my time seeing as I had already waited 20 min. Now after trying it I can tell you that the high is weak, flavor is not good and over priced for the quality at $20/half g. I don't even remember the name of the first kind I bought but it was even worse than the AK-47. As I was commenting on the quality and darkness of ALL the shatters one of the managers came by and said in a very happy and perky voice, Oh yea, we have dark shatter but its good medicine... and seemed perfectly ok with selling low quality shatter for high quality prices. Well, I'm not ok with it and both times I have left un-satified with bad, low quality medicine that I over paid for and is why I will not go back to Nature's AZ Medicines, and why I urge you to not go as well. Thanks for the great customer service though. read more

Story Cannabis - Mcdowell - That AK-47 boo-boo I got from Natures AZ Medicine. Low quality taste and high. - Cannabis Clinics Near Me - Phoenix, Arizona

These folks were great! Very down to earth and unpretentious. Easy to find with the big sign and DISPENSARY painted on the side. Busy but they do business well and at a steady clip. I have been looking for some oil to use in a refillable 3-in-1 vapor pen. Many said they had it and didn't. Some had prefill disposable which were nice medicine but didn't seem "green". Leafly reported they had some as did their very nice website. I went down with pen in hand, got right in and had a great budtender Sean. He helped me right out - got me a syringe of the oil to put in my chamber. Helped me pick out a flavor too! He then suggested I try some flower - 9 lb Hammer - for my migraines. He also picked out a migraine friendly free pre roll for being a 1st timer. The whole time he and the clerk next to him were teasing me about suppositories. Fun time and excellent staff and meds. read more

Love this dispensary!! Great selection of flower. Staff is super friendly and has strong product knowledge. Fast and convenient. Will definitely be coming back soon!!! read more

Let's start off by saying don't believe the reviews they pay you in weed to put in a good review So I purchase flower to make my own edibles etc but I purchase in a large amount so I called the day before and specifically asked do I need to make a purchase to try the free preroll of course the answer was no just cmon down get your free preroll and I could check out the strains so I hope the light rail head all over to the other side of town to be told that's not the case and too bad. Well tooooo bad for them they just lost thousands and thousands ofdollars in sales. Not just from me but from the thousands of ppl I deal with daily read more

Fast service even when busy. Lowest price for flower without point. Great deals on oz and 1/2 oz.

Really love coming here. The budtenders are wonderful and Johnny was great and very professional. Lobby was very clean and the process to get your medicine is very quick and easy. I was told that if you wait longer than 15 mins you get a free preroll. Though that rarely happens. I was in and out in about ten mins. Definitely recommend coming here. They have great concentrates and flower read more

Best deals in town forsure biggest variety of concentrates as well. Very friendly staff always fast and great flower. Definitely would recommend I make a hour drive past 10 + dispensary's just to come here read more

Nature's continues to be the best value in the valley, in my opinion, month after month. The quality and value is unmatched, while the customer service is great and there is rarely a wait longer than 15 minutes, no matter how busy they are. If you visit one dispensary in the Valley, this should be it. read more