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    Strands Aveda Salon

    4.1 (87 reviews)
    Open 9:00 am - 4:00 pm
    Updated 2 months ago

    Services - Strands Aveda Salon

    Haircut

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    Proof--this groupon was worth $33! I paid the difference + this 33, so I paid full price.
    Ari M.

    You know that scene in Bridget Jones Edge of Reason when she goes to the salon with high expectations and comes out wrecked? My haircut was not that bad, but I can now relate to her panic and dismay. I have been planning my visit to Strands for a month. I had a Groupon for a cut and Aveda Deep Conditioning treatment, and, having never gotten my hair cut at a salon, I was looking forward to a relaxing visit after my last week of school (teachers--you can relate!). I booked with Shonika because I liked the pictures of her work posted by other yelpers. Before I left work for my appointment, I checked the Groupon and saw it was expired. I wasn't too worried because the groupon said it was still good for the $33 I spent, but I called ahead to let them know and to cancel the deep conditioning treatment. The ambiance of the salon was spa-like, and I was offered water when I checked in, which was very thoughtful. Shonika was very kind and seemed experienced. The consultation went pretty smoothly. I had about 20-22-inch fine, wavy hair with grown-out layers. I showed her a picture of a model with a haircut that ended just below the shoulders, with long layers and face framing. She brought my hair to my chest and asked me to show her where I wanted it to end, I indicated just past my clavicle. She verbally confirmed that I wanted shoulder-length hair, but I told her that didn't sound right. She brought my hair against the top of my shoulders and showed me where she would cut for shoulder-length--right near the tip of my shoulder. It looked right so I said ok, and for insurance I added "and maybe just slightly past". Next, she did something really cool: she turned me around and gave me a mirror so I could see her make the first few cuts as a guide, but I should have stopped her there. Where she cut was about 4-5 inches shorter than I anticipated. I asked if that was the longest length and she assured me it would be the shortest. I was relieved--maybe she was doing a lob-type cut and it would be longer in the front. She was a professional! I was sure I had been clear! I went with her to get shampooed. The aveda products smell heavenly and Shonika was very gentle. We went back to the chair and she got to work. I had my glasses off, but when she got to the front I could tell my hair would be too short. Instead of going past my shoulders, my wet hair was hanging just above my shoulders. I tried not to panic--she's a professional. This is a $45 haircut. I showed her the picture. She confirmed the length. I trusted that she'd find a way to make it work. When she asked me about the length I said "It's shorter than expected" and she replied with a cheerful affirmative and let me know she'd be drying my hair. Now I would get to see how long it really was...and sadly my hair did not grow an extra 4 inches after the blow dry. She asked me what I thought and I think I said "Ok". I'm not a very reliable witness at this point because I was trying to hold back a meltdown. "It's just hair. Just hair" became my mantra. I declined her offer to style and said that I just wanted to leave. In hindsight, I should have said I was unhappy. I could have avoided future unpleasantness...but Shonika seemed so happy and I didn't want to make her upset. When I went to pay there was some confusion with the Groupon. As I mentioned before, it was expired, but my Groupon said it was still good for the $33 I originally paid. After a little bit of confusion (in which I heard one employee say that they shouldn't accept expired Groupons, which confused me) I paid, left Shonika the requisite 15% tip, and got the hell out of Dodge. In the safety of my car, I was able to vent my emotions with all matter of screaming and waterworks. I had told my mom I was getting a haircut, so she was waiting for me when I got home. I ran past her to the bathroom to run my head under the tap in a futile attempt to see if the cut would look ok air-dried (spoiler alert: not really). My mom, deeply concerned, sat me down to hear the story, and then I went to lay down (all that weeping can give you a headache!). When I woke up from my nap my mom told me she had called the salon and was waiting to hear back--I was mortified! Later, I spoke to Janette, and I told her the sorry story. I was surprised that she then brought up the Groupon, reminding me I got a discounted haircut because the salon doesn't get the money from Groupon once they expire. I told her this wasn't what the Groupon said, and she said it was the truth. I asked her if I then received the treatment I did because of the Groupon, since they were inconvenienced to have to honor the $33 value of the Groupon, and she said no. I wondered aloud why the Groupon had been brought up, because it was the service I received that was the issue not the cost or payment. She said she'd need to wait for the manager to ok a refund. Update 5/25: Got the service refunded, and the receptionist Justine was so kind!

    Before and after! Cut off the ends and styled.
    Amina N.

    Went her to cut my hair after one whole year of no haircuts. I wanted to get it cut and fresh before the new school year and just make it more manageable. I cut my hair with Margarita who was very sweet and knowledgeable about hair. The treatment started of with an aromatherapy massage where my scalp was massaged, then shampooed and conditioned, and then a haircut and style. She also spent about 1 1/2 hours on my hair, so you'll definitely get the stylists full attention. Book soon before they get busy before the school year starts! :)

    Laura's handy work!
    Kaleigh B.

    I went to see Laura on a last minute impulse to get a haircut when I should have been studying for my finals. I scheduled my appoint for 11:15, but received a call at 11:04 asking if it would be alright to come in at 11:30 because she was running behind. I really appreciated this because when I have to wait I'm like a five year old who can't keep still. I showed up to my appointment and she sat me down in her chair at probably 11:40 and I was out of the salon on my way home at 12:25. This is literally the fastest hair cut I have ever gotten and I appreciate that as well. I came in looking like a greasy hot mess and left feeling cute and spunky. I asked for a long bob and told her to cut off as much as it would take to make my hair look and feel healthy again. She only took off an inch, if that. I have NEVER had this much hair saved, stylists like to hack away but Laura didn't. She also taught me how to do the super popular beachy curls with a straightener since I told her that's the only tool I have. She didn't use a crap ton of product so my hair feels light and soft and has movement. Overall I loved this experience and I will definitely be going back. :)

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    9 years ago

    Shonika does a great job with highlights and cut, I've struggled to find a fit until now. I appreciate the service at this salon.

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    9 years ago

    They were very accommodating in scheduling appointments. Have tea while you wait! Did a great job cutting my hair :)

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    Page 2 of 3

    Ask the Community - Strands Aveda Salon

    Review Highlights - Strands Aveda Salon

    Janette was super nice and she both asked for and listened to my feedback throughout the haircut.

    Mentioned in 11 reviews

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    Strands Aveda Salon - hair - Updated June 2026

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