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    Straw Hat Pizza Grille

    4.1 (203 reviews)
    Updated 2 months ago

    Order Straw Hat Pizza Grille Takeout or Delivery

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    Business Info

    STRAW HAT PIZZA GRILLE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Happy hour specials
    Dogs allowed

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    Recommended Reviews - Straw Hat Pizza Grille

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    Cold pizza  after waiting an hour waiter said no one else showed up for work so that's not my problem
    Patti C.

    Stay away from here came by on a Friday night ordered pizza and salad waited for service for a long while the only man working took forever to bring a salad the pizza took an hour and when we got it was cold also my only glass of wine was old and disgusting the waiter bartender was very rude and argued with me about the cold pizza and terrible wine he said no one else complained well dang I'm important I will never recommend or come here again utterly ridiculously rude I ran into a couple at the pick up area they said they waited forever for their pizza too and seen the only waiter outside on his phone unbelievable

    Half The Works, half Chicken Bacon Ranch medium pizza
    Danessa L.

    Lots of specialty pizza flavors and wings, even Indian flavors like butter chicken, which makes this pizza place unique. We came here to watch the 49er game because the bar has plenty large screen TVs.

    This is the time ordered 4:40pm.
    Michael R.

    What's that saying about fool me once once shame on you, fool me twice shame on me. I personally like too give local pizza places, The benefit of the doubt. I live in the area and sometimes it just gets so tired.I don't want to cook. Overall, the pizza here is quite satisfactory, but the service consistently falls short of expectations. It seems that on many occasions, orders are delayed, and there are frequent inaccuracies, such as missing items, incorrect toppings, or complete order mix-ups. I've given them multiple chances, but the pattern hasn't changed. I truly hope the owners address the workflow and timing because this place could be great with more attention to detail. I would like to share an example with you, and I can even illustrate what occurred. I placed an online order for a pizza, and I was provided with a pickup time. However, on every occasion, when I arrive at the establishment past the designated pickup time, the pizza is consistently not yet prepared. What is a person supposed to do when they're tired and hungry and prefer to order food, and they try to pick it up, and it's not ready? Find a new pizza Place. Nice knowing you Straw hat!

    Jyoti K.

    A Total Win: Great Food, Fun Atmosphere, Friendly Staff! We hosted a surprise 60th birthday bash for my mother-in-law, and everyone enjoyed it! From the moment we walked in, the welcoming vibe and friendly staff made us feel right at home. They had the side area clean and ready for us to lightly decorate ahead of my MIL arriving, and were very helpful with the little asks of scissors and tape. We settled in by one of their many TVs--perfect for catching a game--and the attentive service truly stood out. The menu is impressively broad, ranging from signature pizzas to indulgent sandwiches, wings, salads and more. Their party packs provides the right amount of food depending on your group size. We ordered the 20 pack and a few other items, their buffalo wings are so good, (crispy & a little spice), I can eat a whole order on my own! Everything tasted amazing and was served with genuine warmth and efficiency. The combination of tasty food, cozy pub-like atmosphere, and great staff. Overall, Straw Hat Pizza in Milpitas delivered on every front--delicious food, a welcoming vibe, attentive service, and an awesome menu selection. I can't wait to return and try more--highly recommended!

    Salt and pepper wings
    Emily M.

    Their Tuesday deals are unbeatable. You get half off all pizzas all day. Plus if you come during 3pm-6pm you can double dip on the happy hour. I got the 6 piece wings from their happy hour menu and was pleasantly surprised at how good they were. The outside was nice and crispy with a juicy inside and just enough seasoning to make it not too salty. I enjoy how they allow you do half pizzas with no additional cost so you can try multiple pizzas for the price of 1. All of the staff here are super friendly and inviting. They really know how to ensure you you are well taken care of

    Rowena N.

    Service , food and ambience were amazing , very clean place .I'm impressed with their people. Jenny was remarkably helpful and displayed kindness, periodically checking to ensure we were well taken care of. Keep up the good work.

    Pepperoni black olive pizza
    Mike P.

    First I would like to say the new management is very good at customer service and taking care of customers on lunch , Raul is the man , coworker and I came in on a Tuesday witch is 50% off pizza day , so if your in Milpitas on a Tuesday , come by and check out this spot I got a small pepperoni black olive and my coworker got a small half combo and half Hawaiian , both came out in 10 minutes and was perfect

    Lunch special 2 topping pizza
    Edison T.

    Great quality food and staff was very nice ! We went at opening so it was quiet looks like a great place to catch a sports game!

    Lots of TVs inside
    Audrey L.

    3.5 stars Straw Hat Pizza is where Chilis used to be in Milpitas. Decent restaurant & sports bar, but if I were in the area & wanted to go to a sports bar I would just go to Big Al's. Big Al's is just down the street (across the freeway) and their TVs are massive. Anyway I came here tonight with a few friends. The Warriors game was on. Their draft beer is also a little expensive ($9); I could just go to Big Al's and it'd be a few dollars cheaper. I tried my friend's pizza and it wasn't bad (the chicken pizza), but nothing too special. This is just my opinion. Decent place but but don't think I'd return.

    Charae P.

    Honestly, enjoyed my experience at Straw Hat yesterday for the play off game! Met up with my parents and we relaxed in a spacious, not too hectic, restaurant space. It's pretty casual, but at the same time festive in sports related decore and still gave off a pub like atmosphere, BUT MAKE IT KID FRIENDLY. There is a section of the restaurant with a pick up/to go entrance and kids mini arcade. Plenty of seating, a plethora of tvs to watch the games on, and a full bar. Service is quick and run solely at the time by one man. Our waiter was pretty awesome and we of course had to give him more than a 15% tip. Food isn't the best American food, but the prices and taste were good enough. Portions were a little small, but we did leave full and happy at the end of the game! Will probably visit again during the summer!

    Watching the game
    Oscar R.

    The Pizza here is great!! I've been patiently waiting to bring my people here and it did not disappoint. The staff was friendly, the environment was lively, and service was excellent! They have Tvs all over the place to watch what any game you would like. Definitely a spot to check out if you haven't been here already.

    Butter Chicken Pizza
    Harnit D.

    I came here to try the butter chicken pizza and it was some of the best I've had. Super flavorful and yummy! Their service was impeccable. I never felt overlooked, and the servers went above and beyond to make sure I had everything I needed. The ambiance is wonderful, everyone is super friendly. I would definitely recommend people to come here and try some of the great food!

    The Works
    Annabelle R.

    Visiting Straw Hat this past weekend was nostalgic, as where I grew up it was the local pizza spot offering cheap pies and slices, kiddie rides, cartoons on large screens, and sticker machines. But that was decades ago and in a different city miles away. I'm surprised the chain still exists today, but then again it seems to be almost a totally different pizzeria. The Milpitas restaurant and atmosphere is clean, modern, and inviting, with a bar, plenty of indoor seating, multiple TV's on the wall, and a tiny arcade/game area for kids. We only ordered for takeout, but the customer service upon arrival was excellent, and the worker provided condiments, cheese, peppers, and sides of ranch at no extra cost. We got "The Works" and it was loaded with sauce, cheese, and flavorful toppings, and the crust was nice and crisp at the bottom (though not exactly gourmet, which I wouldn't expect for a chain like this, except it's a bit pricy for what you get). Not quite perfect, but delicious nonetheless. They have a parking lot for convenience, and ordering online was easy, with a 25 minute wait for our pizza to be ready on a Sunday evening.

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    2 years ago

    The service was fast and friendly. Great service and a clean restaurant with a full bar.

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    6 years ago

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    1 year ago

    Amazing food amazing staff and amazing TVs I would love to come here to watch my favorite sports teams play!

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    1 year ago

    I bought the small works I was ok but not as good mountain mikes and round table ingredients was ok hardly any sauce more flavor needed

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    3 years ago

    The marinara pizza is really yummy . Soft and cheesy and my nephews loved it . The medium was substantial though small is really small

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    4 years ago

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    1 year ago

    Had such an amazing time here! Food and staff was unmatched! Highly recommend to all. Can't wait to be back!

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    3 years ago

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    2 years ago

    Ordered their specialty pizza and Loved it! The service was good too. Would definitely go back to try the other flavors

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    5 years ago

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    1 year ago

    Business owner information

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    Parnit S.

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    Page 2 of 6

    Ask the Community - Straw Hat Pizza Grille

    Do you provide low calorie pizza base like cauliflower crust?

    Yes we have cauliflower crust and gluten free

    View All 3 Questions

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    The Stand

    4.2
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    7.7 mi
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    I wanted to take a moment to recognize Jason for providing one of the most thoughtful and…read moreaccommodating dining experiences I've ever had. Living with multiple food allergies can make eating out stressful and, at times, discouraging. Many restaurants try their best, but it's rare to encounter someone who goes as far above and beyond as Jason did. From the very beginning, Jason took my allergies seriously. Rather than treating them as a simple modification request, he took the time to understand my specific concerns and personally communicated with the chef to ensure every precaution was taken. What impressed me most was that he didn't just ask once and move on--he followed up multiple times throughout the process, making sure every item I received was prepared as safely as possible. His level of attention and care gave me confidence that my health and safety truly mattered. Jason's kindness was evident in every interaction. He patiently answered questions, verified ingredients, and double-checked preparation methods. Instead of making me feel like my allergies were an inconvenience, he made me feel welcomed and valued as a guest. That level of empathy means more than people without food allergies may realize. The extra precautions taken in the kitchen were remarkable. Jason coordinated with the chef to ensure separate cooking methods were used whenever necessary and that steps were taken to minimize any risk of cross-contact. My food was packaged separately and clearly distinguished from the rest of the order, which immediately showed me how much thought had gone into keeping my meal safe. Even more touching were the notes left on the packaging specifically for me. Those small details demonstrated a level of personal care that is incredibly rare in the restaurant industry. Because of my allergies, my meal options were understandably limited. I ordered a plain burger with sautéed green beans, while my friends enjoyed several different burgers from the menu. Although my meal was simple, it was prepared perfectly. The burger was cooked exactly as requested, allowing the quality of the meat to stand on its own, and the green beans were fresh, tender, and flavorful. Most importantly, I was able to enjoy a restaurant meal with confidence instead of anxiety. My friends thoroughly enjoyed their burgers as well, commenting on the flavor, quality, and preparation. It was wonderful that everyone at the table could have a great dining experience, despite having very different dietary needs. What touched me most from this visit isn't just the food--it's the care. Jason's willingness to communicate with the chef, verify ingredients, package items separately, use special preparation methods, and personally check in throughout the process transformed what could have been a stressful experience into an enjoyable one. For those of us with food allergies, being able to order food safely is something we never take for granted. Jason made that possible. Exceptional customer service is often defined as exceeding expectations, and Jason exceeded mine at every step. His professionalism, compassion, attention to detail, and genuine concern for guest safety are truly commendable. I am incredibly grateful for the effort he put into accommodating my allergies and ensuring I could enjoy a meal without worry. Experiences like this create loyal customers, and Jason is a perfect example of how kindness and care can make a lasting impact.

    I loved the decor and overall atmosphere. A spacious area with everybody being happy and getting…read morefat. The cashier was extremely nice, and she was very patient as I took a long time to read their GIANT MENU. They have Thai Iced Tea milkshakes, I have never heard of such a thing, and I will definitely try it next time. This time I got a strawberry shake. It was my first day quitting cigarettes cold turkey after 25 years, so I wasn't about to risk my shake experience with a possible dud. The strawberry shake hit the spot, or as the youngins say "It hits." The burger and fries were delicious too, or as the youngsters say "Mad fire bro." I would pass on the firehouse fries next time, they were not fire, they were lowkey nasty, as the kids say. Check out my photos, you won't be disappointed.

    Photos
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    The Stand
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    Straw Hat Pizza Grille - pizza - Updated July 2026

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