I am posting this review here because there is no way to respond directly to the business's Google…read morereview responses. Unfortunately, after reading other reviews, I can say many of the concerns regarding professionalism seem to be accurate. I am disappointed because this experience was completely different from a previous visit we had at another location, which was excellent. I brought my vehicle in because I heard a scraping noise. Through my own observation, I noticed my emergency brake cable appeared to be hanging and making contact with the driver's side wheel. I made it clear that I am not a mechanic and that this was simply my assumption. My husband called ahead and explained the situation. We were told they could inspect anything visible to the eye at no charge. We thanked them and drove over. Initially everything was fine. We handed over the keys and waited. The employee who inspected the vehicle acknowledged the hanging brake cable but quickly shifted the conversation to a loose wheel hub assembly. He advised it was unsafe and quoted approximately $900 to repair it. I asked how long the repair would take because I am a psychotherapist with scheduled clients and also needed to coordinate childcare and school pickup. Instead of giving a timeframe, he repeatedly answered, "By the end of the business day," and seemed irritated when I asked for clarification. I also asked whether all repairs could be completed at once because I preferred not to make multiple trips. Instead of addressing my questions, the conversation repeatedly shifted toward financing options. The biggest issue throughout the interaction was communication. I repeatedly acknowledged his concerns about the wheel hub assembly and explained that I understood the risk. However, my immediate concern was the hanging brake cable and obtaining pricing for all recommended repairs so I could plan accordingly. Each time I asked about the brake cable or requested total pricing, the conversation returned to the wheel hub assembly. Eventually, my husband stepped in and attempted to bridge the communication gap by restating our questions. He explained that we wanted pricing for the brake cable, information on the O2 sensor, and a total estimate so we could decide how to proceed. Despite multiple attempts, the employee continued repeating the same information about the wheel hub assembly. At one point, my husband became so frustrated by the lack of direct answers that he began contacting our own mechanic while the employee continued repeating the same sales pitch. Even other employees appeared to notice the awkwardness of the interaction. After several requests, we were finally told the brake cable repair would be approximately $99 and that a diagnostic fee would be required before pricing the O2 sensor. We ultimately left because the interaction felt unnecessarily frustrating. The situation worsened afterward. When we returned home, our Cadillac mechanic noticed the wheel center cap from the wheel they inspected was missing. I called the store simply to ask whether they had found it. Before I could even finish my sentence, the same employee became defensive and repeatedly insisted they had not removed anything from the vehicle. The problem was that I never accused anyone of removing it. I was only asking if they could check around the shop because it had been present before we arrived. I also asked whether surveillance footage could be reviewed. Again, the response was dismissive and irritated. I attempted to provide constructive feedback regarding the interaction. I explained that while he clearly understood the vehicle, customers often need information presented differently and that active listening is just as important as explaining repairs. Rather than listening, he repeatedly interrupted me, talked over me, and eventually stated, "Ma'am, this is not a paid consult." He continued raising his voice, interrupting, and speaking over me while I was attempting to end the conversation. What stood out most was that his tone toward my husband was noticeably different than the tone he used with me throughout the interaction. Finally, I would like to address the business's response to another review. The claim that I stated I would have friends and family leave reviews across multiple locations is completely false. I never made that statement. My husband and I were both customers and each left our own reviews based on our experiences. My cousin independently left a review after witnessing the interaction and hearing the phone call. Suggesting there was some coordinated effort or campaign against multiple locations is simply inaccurate. I have no issue with the other employees. My concerns are specific to this individual. Constructive feedback is how businesses improve, and this employee would benefit greatly from improving his active listening, communication, and customer service skills. Stay blessed.

What started as a simple visit to have a loose brake cable addressed turned into one of the most…read morefrustrating customer service experiences I've had. After leaving the shop and deciding to have the work completed elsewhere, I called back to get some clarification regarding the inspection. Strangely, when I called from my phone, the call would not go through. However, when I called from my wife's phone moments later, someone answered immediately. If my number was blocked, that's incredibly unprofessional behavior from a business. This is a repair shop, not a high school. We originally came in for a brake inspection. The service advisor--not the mechanic--told us that the wheel hub assembly would need attention. That's fine, and I understood the recommendation. However, our immediate concern was simply getting the loose brake cable secured, and we planned to address the wheel hub assembly the following week. My wife clearly explained our situation: we have insurance coverage, we both work from home, and we would be paid on Monday, allowing us to take care of any additional repairs soon. Despite this, the advisor seemed far more focused on selling us on the wheel hub assembly repair than listening to our actual concerns. Every conversation felt like a sales pitch rather than an effort to address the issue we came in for. In the end, we left feeling unheard and pressured. Rather than continue dealing with that experience, we've decided to have our personal mechanic handle the repairs. Customer service and communication matter just as much as the repair itself, and unfortunately, this shop fell short in both areas.

Great service! I brought both of my vehicles for inspections and they were fast. The staff was…read morefriendly and helpful.

5/5 Stars - Best Jiffy Lube I've ever used Walked in after…read morewasting 2 hours at Walmart Auto across the street (car never moved, music blasting). Immediately greeted by Aman - super friendly and professional. Everyone was neatly groomed, one tech even held the door for a lady; small thing but says a lot. Service was lightning fast . Waiting area dead quiet, spotless clean - you can tell these guys take pride in the shop. Cool seeing younger techs actually learning the trade. Only cons: No full synthetic high-mileage option (just blend or regular high-mileage), and $140 is steep... but worth every penny to avoid Walmart. Went with high-mileage oil on my 55k-mile car. Highly recommend this location.

He was very fast and came on time. I will definitely use him again. If you need a mechanic,…read moredefinitely give him a call. You will be satisfied.

From the owner: Call or text 346242914…read more At Vargas Mobile Mechanic, we provide professional mobile auto repair services brought directly to your location. We handle all types of repairs, from brake and suspension work to engine diagnostics and electrical issues. We also specialize in preventative maintenance to keep your vehicle running reliably and avoid costly breakdowns. Our goal is to deliver honest, high-quality service with free diagnostics to help you understand exactly what your vehicle needs before any repairs are made. Services include: • Mobile Auto Repair – We come to you at home or work • Brake & Suspension Repair • Engine & Electrical Diagnostics • Preventative Maintenance (oil changes, tune-ups, inspections) • Free Diagnostics with every service

It was a quick service, however, was pressed and pushed on extra charges / services on my fairly…read morenew vehicle. It can be very businesslike and impersonal.

Bad news first. I went to get an inspection and they put the wrong vehicle model on the paperwork…read moreso had to go back and get it changed. Still the inspection costs a bit. Then I find out you don't need an inspection anymore to renew your registration as of 2025. So I pay for my registration, didn't need the inspection. You think they should tell people if they are doing it for registration they don't have to get it. So why didn't they? Other than that they are quick, professional and the best place to go for oil change and many other things. Go to their website and see. Thumbs up guys but geez, let people know about the new law regarding inspectio/registration.

Christian Brothers Automotive presents itself as trustworthy by using Christianity as part of its…read morebrand, but my experience was anything but honest. I felt taken advantage of and pressured into costly services. The initial impression of integrity is what drew me in, and that trust was misplaced. I would not recommend them and strongly suggest getting a second opinion before agreeing to any work.

Our go to spot for our auto needs. They provide exceptional, transparent service with a personal…read moretouch. I have had the pleasure of meeting the owners and they are wonderful people. Great to see people not ashamed of their faith and committed to their community.

Greeted by staff as we parked car. Let them know what we…read moreneeded and they concurred with what the car needed. Oil change and oil filter. lobby was clean and bathrooms were available. $140 later we were out in less than 30 mins since arrival. We also came at a good time. Morning and low traffic. Overall, great experience.

Advertise 10 minute oil change. I am now going on 30 minutes and still not done. I wanted fast…read morethat's why I stopped here.

I'm very upset about how the girl who was there treated me. She practically kicked me out of the…read moreplace. I even think it might have been discrimination. I've been going to Jiffy Lube for years, and this is the first time this has happened to me, but it was so annoying that I won't be going back. They've lost a loyal customer. The employees there, besides being lazy, are driving people away from Jiffy Lube. Now I understand why Take 5 in the same area is always so busy.

all of the employees were super sweet and super nice. They took really good care of my car and did…read moreterrific service.