Just started getting into riding and needed help finding gear. Super helpful staff! Showed me and…read moremy friends around the store and helped me get my helmet and gloves, went in about a month or so later and they remembered us and helped my friend get her helmet! I'll be going back for the rest of my gear and anything else I need.

Good people with a huge selection of almost anything, for almost any bike. I've made quote a few…read morepurchasesfrom them online over the years but this is the first time I've been in a retail location.

How can you not be happy and excited to be at "Sturgis" Harley Davidson? This H-D store is located…read moreat the center of the Harley Davidson world! The store is older and located right downtown in Sturgis. Inside the store is immaculate, well organized and has more H-D paraphernalia to offer than you can purchase in a year. Although extremely busy during Sturgis Bike week, The staff was super friendly to everyone who showed up from around the country. I look forward to stopping here once a year during my annual Sturgis bike week visit!

We were in the black hills for vacation for the 4th of July. We had to stop in here because it…read morewould be wrong to be here and not stop by. The entire staff was amazing. They were very attentive but not overwhelming so. We had our 3 year old with us and they were great with him too.

Absolutely outstanding folk in this business. Shawn (Parts) was friendly and provided immediate…read moreservice. Andrew (Sales) knows his BMW lineup and was also friendly and provided immediate service. Thank you for an enjoyable experience!!! BTW - they have an incredible inventory of motorcycles (new & used).

In preparing for our only chance at a rally in 2015 (the Menage a Trois) I had a service…read moreappointment scheduled at BMW of Utah in Sandy a couple days prior to the rally. Part of that service was to include new tires. As the riding season rolled on I realized we probably wouldn't have enough tire left to make it to SLC. With that in mind I called Sturgis Motorsports (our nearest US BMW shop) a couple weeks in advance and set up an appointment for first thing in the morning on a Tuesday. My thinking was if someone was going to destroy the TPM sensors, might as well be a place that stood a reasonable chance of having them in stock. At 0330 that morning, with both fuel tanks topped off, I turned south for Sturgis. Six hours later (yah, the nearest dealer was a six hour ride away) I was waiting at their front door for them to open (because of the time difference I got there a half hour early)... That's when the fun started. "I'm here for my 0900 appointment for new tires." "We don't do appointments. I don't know who told you that you had an appointment. It's first come, first served." Fortunately I was first come... "We will get started right away." "Where is the customer lounge and coffee pot?" "I think there are some chairs upstairs, the nearest coffee shop is a quarter-mile down the road that direction..." "Please tell them to put 38 psi in the front and 40 psi in the rear." "We don't do that. They are going to put in whatever the sidewall says to use for maximum pressure. You'll get whatever you get." TWO AND A HALF HOURS later, they finally get done and hand me a bill for $575 which included $50 for *each* tire for just the swap... I haven't ever paid that much for a swap even when I carried the wheels and outsourced tires into a random shop. Let alone when I was paying a premium price for "discounted" tires from the place that was doing to swap. Yah... he told me I received a "discount" on the tire price. Turns out their 'discount' was 20% *over* MSRP. Yah... I'll set fire to the bike and walk away before I even let them put maximum pressure air in my tires again.

The BEST in the Hills. Polite and Humble. Excellent work.read more

My wife and I are from California. We came to Dakota V-Twin with the cams, oil pump, and related…read moreparts from my wife's bike in a box the Saturday before Rally week started. A dealer in Wyoming took it apart because of valve train noise, but found nothing wrong. Dakota V-Twin put it back together for us, fixed the noise it was originally torn down to find, and charged us one third of the dealer's quote even though their tech worked on it until 9:30 on Sunday night to finish it so my wife could ride the Black Hills! This kind of service and dedication are unheard of! I can't speak highly enough of Dakota V-Twin, and highly recommend them to anyone who needs parts, service, or repairs. You'll never find better folks when you're on the road! Buckshot & Reggie; Thunder Press

We were on our annual 2-week bike trip and needed a back tire. They got us in right away and our…read moretire was mounted in the time it took us to do laundry! Very nice and professional. Highly recommended! Way better service than Rapid City, Harley Davidson, and better price!

Heading to Stonehouse Saloon and had oil spraying out of right fork!! Called Backlash Motorcycle…read moreand told them our emergency and they said they could take us right away and they found issue and fixed everything within 2 hours and very reasonable prices too... on the road again enjoying the sights