Dan the manager is the man! That's what Hubby always calls him. He takes care of everything for us…read moreevery time we come here to purchase electronics and furniture. We had Jeff, the Sales Counselor. Dave, the sales associate, and many more who helped us with our purchases. Dan has a fantastic team. Over the years, we have bought a computer, and furniture, and our newest purchase is the magnificent massage chair because Hubby and I are getting old and we need some massages by the machine lol. We tried to get the massage chair years ago, but it was too expensive when it first came out, so we waited. It was worth the wait, and Dan gave us the best price. We loved everything we purchased from here. We purchased what we needed and not what we wanted. The chair was a nice treat for our hard work. We're so thankful for the best prices and treatments we receive at the store. Highly recommended!

The absolute worst experience ever! My husband and I went in 5/30 and bought a built in…read morerefrigerator, a very pricey appliance to say the least! Our salesman Danny told us it would be in in 3 weeks. 3 weeks came and went no phone call, nothing. So when 4 weeks went by we went back into the store. We spoke with a manager this time who made phone calls and told us that it hasn't arrived from the manufacturer but that it would be in on or before 7/17. 7/17 came and no phone call. So we went into the store on 7/18. Spoke to another manager who looked in the computer and said it was supposed to hit their warehouse 7/27 but that he would call on Monday to confirm. He did call Monday (7/20) but I was working and couldn't answer he never left a message. I called back on 7/22 and spoke to my original salesperson Danny, who promised he would personally call me and let me know when it was in and set up delivery. I was then told it was going to hit their warehouse on 7/29. Guess what? 7/29 came and went no call from PC Richard's. I called 7/31 and spoke with a manager named Chris who said yes the refrigerator was in and we set up delivery for the next week. I never heard from Danny, my original salesperson who promised to call when it hit the warehouse and set everything up. We will NEVER buy another thing from this or any other PC Richard's. I have never had a worse experience in my life. The lack of communication is what gives this review a 1, I wish I could give it a 0. If we had gotten updates along the way this review would be much different. The lack of communication is what gives this review its low rating.

I dealt with the company online, not this particular store, so the review is for that. They are…read moregreat. I had to cancel an order and there were issues with the manufacturer, but they were super helpful and very prompt

I hope you do improve your standards, training , customer service , awareness, and accountability .read more

Anar answered my request right away and showed up the next morning promptly and ready to solve my…read moreissue. He did a thorough diagnosis and was clear and explained our options for repair. Ultimately we will need a new machine but I feel more confident with Anar's advice on what to get to avoid future issues. His service charge was more than fair and affordable. Highly recommend Anar for future appliance repair.

The technician came and diagnosed a faulty mother board in an oven. He left, saying they would call…read morein a day or two. I hit the board with a multimeter and questioned his diagnosis but he said I was wrong and he was sure that was the problem. After 2 days, I called them and got a run around about finding the part. After days of being ghosted, I found the board (which was $400) installed it to find this was not the problem! They wasted my time and my money. I would not recommend them.

Excellent communication and arrived when he said he would…read more Danny was very knowledgeable and let us know we were better off getting a new washer rather than repairing a part which would not solve all the issues that are yet to come from a 20 year old Miele dishwasher. Did not try to sell services. I saved this business and plan to use their services when the time comes. Left a great impression.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Don't lose this number! We called at 11 am for an issue with our dryer, I suspected the belt broke…read more Call back within 10 minutes, service tech Jose got here at 11:45, done at 12:15!! Great service, nice people and good value, not cheap but done right!!!

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Bottom of my freezer had a solid layer of ice. Steve came and told me to wait a week to see if the…read moreproblem resurfaced after thawing the frig out. It did and I called him and he said he would come the next day but he didn't show up or call. When I called him he said he would be there the next morning, which he was. He cleaned out the drainage hole at the bottom of the freezer and inserted a heat probe. Freezer is back to normal again. Reasonably priced. If he hadn't missed the second appointment I would have given him 5 stars.

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Called Discount appliance Repair and Seth came the same day on Friday of Father's Day weekend after…read more5pm and took the whole GE Dryer apart and cleaned out all the lint isolated the problem and fixed the dryer and gave it a 5 year warranty. Not only that he was nice and friendly and efficient. I was very happy and satisfied with the service and Seth specifically. I would highly recommend Discount Appliance Repair.

Eric was great. He came out to look at my Viking oven. It needed a part, which was very…read moreexpensive, due to being a Viking oven. His work was fantastic. I would use him again.

We strongly recommend North Shore Appliance Repair. Eric fixed our dryer on his initial visit by…read morereplacing the needed part right away. When our gas oven required service, he promptly ordered the part and installed it within two days. For both repairs, Eric was friendly, professional, and took time to answer my questions - all delivered at a fair price.

We couldn't be happier with how our kitchen came out. John at Showcase Kitchens was phenomenal in…read morehis attention to details when we expressed to him our needs and wants for the design of our kitchen. John designed our state-of-the-art modern kitchen that showcased a gorgeous and prominent metallic gold hood that took center stage. Under the hood sits a flush-mount induction cooktop that provides an easy-to-clean cooking surface that is seamless. On each side of the hood, we selected appliances, with the help of Anthony, that complemented the modern space symmetrically. Based on the square footage of the kitchen, we not only had 2 islands but also a separate pantry for storage that had its own sink, second dishwasher, and another rubbish/compost disposal system. The refrigerator and freezer columns are adjacent to the motorized overhead cabinet doors. These cabinets are a very convenient location for our stemware and glassware. Under both islands, we have additional storage cabinets and if that wasn't enough, we have storage that goes up to our ten feet ceilings. We also chose to have integrated lights under the overhead cabinets and dimmable lights with sensors integrated in the drawers. Sean and Ajirth at Showcase Kitchens were both meticulous with the renovation. Sean came after framing of the kitchen space was completed to take accurate and precise measurements. It was at this first on-site visit by Showcase Kitchens that he found that our existing ceiling did not come out far enough to align with the cabinets. John and Ajirth worked on revising the design, which worked out better than the preliminary design. We were very thankful that Sean caught this when he was on-site. He was assigned our project manager and was very responsive and always in contact with us as well as the manufacturer. His coordination seemed effortless even with the language barrier and time zone difference. He assured us that every component of the kitchen was boxed, loaded into a container from Italy and made their way on the ship to NJ, inspected by customs before being unloaded onto a truck for the warehouse and then ultimately to our home. He was very helpful with providing the manifest and plans to confirm that we received our entire order without any hiccups. Sean also came back after the kitchen installation bearing additional accessories and saw the areas that needed adjustments by their specialist for this brand of kitchen cabinetry. He coordinated the work and the specialist came to make the final adjustments. Ajirth came prior and after the kitchen installation to ensure that a Showcase Kitchens representative was available throughout the process. He provided vital information to our fabulous GC (also referred by John) crew and his insight on the product line was instrumental to the design and install. We can't say enough about the services that Showcase Kitchens provided. They are top-notch and work tirelessly for their clients. The manufacturers they work with make exceptionally high quality products that will last for decades. Thank you for making our dream kitchen. Note to the scope of work: We were not only renovating our kitchen but also other areas of the house and the designer we worked with recommended Showcase Kitchens. We are so grateful she did. And we couldn't have achieved the results of our entire renovation without the GC that John recommended. His resources and connections enabled us to safely remove low bearing walls and columns that separated the kitchen from the living room and shore up our basement with new structural headers and columns with footings. Everyone on the team played a crucial role to the unconventional renovation. Thank you Showcase Kitchens!

I could not recommend Showcase Kitchens enough. They were amazing from start to finish. They…read morehelped design the most efficient kitchen in a relatively small NYC space. As efficient as it is, it is beautiful - the result is exactly as I envisioned. I was very concerned about the quality meeting my standard, i.e. I didn't want to see chipping or scratches a few months after use - it's now 3 years later and it is as good as the day it was installed. Showcase is extremely professional, addressed all of my concerns and I would highly recommend them.

I contacted Liberty HVACR late on a Friday night- he was at my house by Saturday morning. He seemed…read morevery knowledgeable - my fridge had an internal Freon link. He was not able to fix it- but I appreciated that he was very honest. Would definitely recommend.

From the owner: Liberty HVAC provides professional air conditioning repair in New York, expert HVAC service in NYC…read morefor both residential and commercial clients. Our team specializes in residential HVAC installation, maintenance, and repair, ensuring your home stays comfortable year-round. For businesses, we deliver full commercial HVAC solutions, from rooftop units and boilers to complete climate control systems. We also offer trusted commercial refrigeration service for restaurants, supermarkets, and food businesses, including walk-in coolers, ice makers, and freezers. Homeowners rely on us for premium residential refrigeration repair, with expertise in luxury brands like Sub-Zero and Liebherr. Whether it’s emergency repair, routine HVAC maintenance, or a brand-new installation, our certified technicians provide fast, honest, and dependable service. We proudly serve all five boroughs—Manhattan, Brooklyn, Queens, Bronx, Staten Island—along with Westchester, Nassau, and Suffolk County. Our mission is to keep your systems running efficiently with transparent pricing and quality workmanship. Call Liberty HVAC today and get 10% off your first service!