I highly recommend Bosse for any service you may need. Tom, his son and the entire team are…read moreprofessional, knowledgeable, friendly and take the time to answer all your questions throughout the process. We replaced a very old oil furnace, hot water heater and oil tank with an on demand, high energy efficient propane system. The team did a great job

Based on my experience with them on two occasions, I would give them a 5 star rating…read more Bosse Heating and Air Conditioning was recommended to me for my annual oil burner service. It had been about 3 years or so since I had the last service done by an oil company I no longer use. I called Bosse, created an appointment on a Saturday (WOW - those appointments usually get filled quick!) and waited for the day to arrive. They were scheduled to arrive between 8:00 a.m. and 10:00 a.m. They arrived around 8:30 which was perfect. On time. :-) He spent a good portion of the time just vacuuming out all the soot, etc. since it had been so long since I had it cleaned. (Yes, MY fault.) He then replaced the filter, the nozzle, etc and took a final efficiency reading (82% - which is great!) Price was reasonable and I was extremely happy that he took the time to clean it correctly, even though it was my fault it was so dirty. I tried to give him a tip for putting him through that but he wouldn't accept it. So I thought that would be the end of it until next year, when I will hire them to clean it again. I was wrong. Two days later I was doing my monthly sump pump testing (in the same area as the boiler) by filing the sump pit with water from a hose attached to the Amtrol Water Tank Bladder. Well, I opened up the valve too quickly and the water pressure whipped the hose out of the sump pit and it liberally soaked the entire boiler before I could get it shut off (and we're only talking about 2 seconds here). The water must have fried the electronics (the relay unit) because the boiler stopped working. I shut off power, removed the unit and dried as much of it off as I could but it didn't work. My boiler was down for the count. I called Bosse again and explained the situation. They told me that they are super busy and backed up with service calls because winter is approaching. But they would try to get someone out to look at it. About 2 hours later she called back and said they were still looking. Ten minutes later their truck pulled into my driveway! Woo Hoo! They came in and diagnosed it as a bad relay unit due to "water damage" i.e. my fault. We had a chuckle about that and he promptly replaced the unit. All is fine again and the boiler is working perfectly again. And I vowed to never try to wash and wax my boiler again! So two thumbs up to Bosse!

I emailed them several times about getting a service done and they DO NOT get back to you.read more

Central air stopped working during the recent heat wave, with temperatures on the second floor of…read moreour house hitting the nineties! Blue Flame came highly recommended by Rousseau Plumbing in North Haven, an awesome local vendor. Within two hours of calling them, a service guy showed up, quickly diagnosed the problem, and had it solved within 30 minutes. Courteous, friendly, professional, punctual, competent service was highly appreciated. As somebody who works from home, this was a big deal for me. I highly recommend Blue Flame.

This company is terrible and I would not recommend to anybody when we were trying to get our…read morefurnace fixed we spent over 700 dollars getting it maintenances just for it to need to be replaced and wasting 700 dollars for nothing when we tried to resolve this with the company their customer service was terrible and said that we were on our own

We maintain our relationship with the fine folks at Dependable Energy despite having moved from…read moreProspect to Durham in late 2020. The original oil furnace in this circa 1988 home failed inspection this year due to a cracked heat exchanger coil and the release of CO into the 1 zone forced air heating. We had Glen Noble and his team in to evaluate our entire HVAC system. They came up with/installed a cost effective & energy efficient solution using a propane fired Navien Combi wall mounted boiler feeding a new hydro air heat exchanger and a new Heil 5 Ton central AC unit, augmented by 2 Mitsubishi mini-split HVAC units to overcome the single zone ductwork in this 2 story mid-century modern home. The job included planting a 500 gal propane tank in the ground, removal of the original oil tank, oil furnace, oil hot water heater, heat exchanger & A/C unit. We are very pleased with Glen/Ed & their team's work!

I can't say enough good things about Daniels Energy. A few years ago we switched our propane…read moreservice and tanks to Daniels. The sales and service folks couldn't have been nicer. When I call for a refill they are always friendly, and the deliveries are prompt. Recently we had them replace one of our HVAC compressors. Their estimate and replacement was incredibly quick, especially since we were in the heat of summer. The sales agent even came to the house a couple of times to manage the contract particulars. I would recommend them to anyone; their service is lightyears ahead of most companies. 5 stars in my book!

We are a long-time customer and value the quality of your work. We know if there is a problem you…read morewill be there to resolve it. Everything went smoothly. Very happy with the technicians and the overall installation. We highly recommend the Daniel's team. Jeff & Jean Soule

Central Air installed, we were not sure what type of system was best for our application…read more Relied on Keith and Steve Labbe to give us the best system and the best value. Install was quick, clean, and trouble free! Questions and concerns were answered right away. Very happy we chose Labbe as our contractor, would highly recommend!

We just finished a tricky replacement of an antiquated range hood which necessitated three visits…read morefrom Bill's. One team of installers, Dave and Wilson were OUTSTANDING; they researched our existing infrastructure thoroughly! When it came time to install the new SK Lavery range hood, Dave and Wilson returned and it only took them 2 hours!

They deserve zero stars. After buying top appliances from Marsillios, I expected their recommended…read moredelivery service would not have been the worst hire ever experienced over the last 45 years of renovating homes. I experienced damage to floors, cabinetry, copper water supply line cut and crimped necessitating a SubZero service call upon installation...unprofessionalism, rudeness, no response to phone calls until Bill's was prompted by Sub Zero area representative Joe K. I contacted to refund the installation charge and take care of the floor damage (once that's known). I told Joe and another Sub Zero rep who both agreed: Bill's has DISDAIN for the customer who expects delivery without damage...Katie S., Bill's assistant said "We don't provide floor protection, that's up to the customer"...so why didn't you let me know this by email or phone when I called the week before scheduled delivery and left a message: "I'm sure if Marsillios recommended you for a Sub Zero delivery, that you bring floor protection...please call me to confirm." I never heard from them so was shocked when the delivery team demanded I provide sand so they wouldn't slip on the 2 wet steps leading into the foyer (which took hours to vacuum up after scratching the wood floors) and my own floor protection which I expected they would provide. I didn't have brown masonite board on hand. They don't have them on their trucks (unless they have since been pressured by Sub Zero to conform to their standard practices). When the dolly holding the Sub Zero...not the right equipment we now know for this size refrigerator but is all Bill's has... pivoted, the floors were deeply gouged to the point of requiring $1300 of labor/materials to replace the boards to reinstate me to my former position (a reasonable expectation all agreed). The attitude of Marsillios, whose owner never returned my calls in spite of staff who say things like "mistakes happen in the course of deliveries" and "I'll have him get back to you"...my response: "mistakes don't have to happen if they're professional and take steps to avoid damages by being prepared for the delivery...and abide by the Sub Zero delivery guidelines since Bill's is a certified installer". And then I tell them about my research with the California equivalent of Clarke's: Bill's should have floor protection on his trucks, he should get photos of the job -- kitchen, spaces between delivery entry point and kitchen location of appliances, outdoor entrance -- so they come prepared. They usually make a site visit before installation but photos are needed at a minimum. These sound like the steps Bill's should take. Perhaps now he does have floor protection on his trucks at a minimum, since I called Sub Zero to oversee this so future customers don't go through what I did...but if you still choose to hire him to install an appliance of any quality/price point...I wouldn't let him step foot in your house unless there is advance attention given to your job. By the way, our refrigerator location is only 5 feet away from the foyer back door...so damage can happen in a short distance. Joe K.'s boss contacted Bill's and then responded to me (no phone call to discuss; just a terse email repeating Bill's lie to him) that nothing needed to be done because Bill told him that "I've been trying to work with her". "Working with her" means talking with me; didn't happen. The boss obviously wants to keep Bill's happy and not make waves, as does Marsillios who likes the arrangement that Bill's comes to their warehouse to pick up the appliances prior to to delivery using a box truck for a package price that includes taking away the old appliances. Some installation folks want the appliances to be on site before they arrive to install. This Bill's advantage to the appliance stores is what keeps him getting more jobs...so everyone is complicit: Bill's can get away with not playing by the Sub Zero rules. The appliance stores don't want random delivery people picking up appliances and risking transport damage. Delivery and installation people require different skill sets however. Regarding Bill's lie that "I've been trying to work with her". I spoke with Bill twice. The first time was when the damages were acknowledged by Bill (probably after Joe K. called him): "I hear you aren't happy with my job...I can send my repair guy to touch up (I declined, opting for my cabinet guy) and reimburse your installation (amount $810)". I told him makes sense given overall experience and damages, but what about extensivefloor damage cost which may take a while for floor guy to get here and do estimate. He said he would take care of it. 2nd call was to tell him the total floor amount of $1292.46, I said that his paying $1K labor would be fine, I'll cover the wood ($292.46)...I will mail you the estimate. Shockingly, I received a check for $190 ($1K-$810). I hired another installation person with that $810...who was to pay for the gouged wood floor labor?

We recently had our annual AC maintenance performed by Dennis. Punctual, professional, friendly…read moreand informative. He was top notch from the start. All went perfect

Todd service rep was great Profession…read morePrompt and knowledgeable Fair price Highly recomend New forever customer Jack

not happy with there monthly budget program and price lock cap my advice do not avail thoseread more

Had this company install a new furnace. They did not finish the ob and told me they would come…read moreback. They never came back and now my house is filled with smoke from the awful job they did. I am stuck outside my house tonight and their only advice is to wait for someone to come fix it. Do yourself a favor and have a more reputable company to replace your furnace.