Was very impressed with my first visit to this location. The staff were friendly and very…read moreprofessional. Even with their soda machine down they handled customers disappoint ahd questions well. Serving sizes were big and I loved the Cajun fries. Will definitely be back!

If it wasn't for my last visit, this would have been a 5-star review. I hope this was an aberration…read moreand the quality of the tenders is not slipping. I wondered if now that they've been open awhile they are now serving smaller tenders? The chicken - I have dined here 7-8 times since it opened. With the exception of my most recent visit for dinner on 7/10/26, the tenders were big, well-seasoned, juicy and crispy. I was disappointed on the last visit. The tenders were much smaller, were overcooked, and dry. I hope this was a one-off, because I would hate to see the food quality go downhill. The fries - the hand-cut, perfectly cooked and seasoned fries are amazing. The servings are huge, and the fries are hot & crispy. They serve the best fries I've tasted. The condiments - I love the condiment bar! They offer a wide variety of sweet, savory, spicy dipping sauces which you pump into serving cups and come back for more! The fountain beverages are also self-serve with free refills. The custard - I've only ordered the custard once. We took it home and it was very good. You won't be disappointed. However, right across the parking lot is Humble Cow ice cream and, given the choice, I definitely prefer Humble Cow. Service - the service is always efficient and friendly. I like that they bring the food to your table as soon as it's ready, so it's always fresh & hot. Atmosphere - the restaurant and tables have been clean on every visit. They have some TVs for watching games. The high ceilings make it overly loud and the air conditioner makes it so cold you'll want to have a sweater handy. The photo of tenders was from an earlier visit. They were much smaller on the latest visit.

Got poke bowls to-go with Jaric and I was pleasantly surprised how good the quality was,…read moreconsidering this is in Lacey and what I believe to be a chain restaurant. Really great location! Very quiet as no one was here eating in the minimal seating arrangements that felt a bit tight... it felt awkward for me at first, but staff was so welcoming and personable in their interactions with Jaric and me when we ordered at the front. Service was quick, too, and better than chipotle with their servings. Fish and meats were fresh, which was unexpected on my end for this place. It was such a good surprise. Plenty of parking at the square that this spot is located in. Outside seating arrangements available, too. Made for good leftovers when I went to work the next day.

I love the food here, but takeout portion sizes need to be controlled somehow. It is always…read moreunpredictable. Sometimes the box is filled all the way to the top, sometimes it's 3/4. Last time the box wasn't filled even 50%! I don't want to hurt the business, so I am leaving my review at 4 stars. I hope the owner reads reviews and can fix this problem.

At first glance, I was confused with the menu. However, that's because I've never had this type of…read morefood before. An employee quickly guided me with suggestions. I took his word for my order. Upon first bite, I was in heaven. Highly highly recommend this to anyone and everyone! Upon looking up from eating my first bite, I saw the famous catchphrase. Have a rice day . It made me laugh and solidified my loyalty to come into this place. Notes I was so excited about eating the food. I forgot to take a picture when I first got the food so the picture is of half eaten bowl. The only update I would say is having air-conditioning .

First Kiss/ delicious drink without dairy!!!…read more Gangnam style combo's First one Chicken marinate and bulgogi with corn dog appetizer - loved the chicken moist flavorful- the bulgogi was ok I wasn't impressed or disappointed it just was? If that makes sense! As for the corn dog- pass in the future really wasn't what I hoped- loved the sweet meets cheese meets fried but it just did not hit for me. Second one Chicken fried and bulgogi and Pom Pom shrimp- the popcorn shrimp was amazing! Loved it! The fried chicken was good- decently seasoned not dried out- and we'll already know about the bulgogi!

So I've lived less than five minutes from this place for 11 years, and somehow it never caught my…read moreeye. Then I saw their TikTok last night, and let me tell you, that video had me craving it instantly. The scrumptiousness was living rent free in my brain all night, so today my son and I had to stop in and see what the hype was about. We ordered the Sour Diesel, the Fire, and the Afgoo, all on their toasted jalapeño cheese bread. First of all, the female employee who helped us was so friendly and welcoming. We do not eat out much, so we were genuinely excited and maybe a little impatient to try them. When they handed us the sandwiches, I immediately noticed how heavy they were. And the smell in the car on the way home, oh my goodness. Pure torture waiting to unwrap them. Then we got home and opened them up, and I was honestly shocked in the best way. There was actually a MEAL on that bread. Not one of those sad sandwiches that's 80 percent lettuce and air. These were loaded. My teenage son even commented on how good his was, and trust me, teen approval is not handed out lightly. The portions were generous, the flavors were bold, and each sandwich was totally unique and delicious. I can confidently say I have found a new favorite sub spot. Total hidden gem if you love a good sandwich that actually fills you up and tastes incredible. I did not grab a shake this time because it was freezing outside, but after seeing all the flavor options on the menu, I will absolutely be trying one next visit. Highly recommend in every aspect. I love when you try somewhere new and it completely exceeds expectations. This one is a must try.

Sandwich was delicious! I had the Super Dank Sandwich with pickles, on Jalepeño bread. Really…read moretasty, plenty of toppings, the crushed Doritos is a great touch. Adds a lot of flavor! My only complaint is that it was really messy, but I know that may not bother others. I would try some of their other sandwiched.

Went for Lunch ; the BBQ chicken mini plate was incredible . I was debating on trying L & L again…read moreafter having a very bad taste from the Tumwater location . The Lacey L & L location is 5 stars ... Keep up the great food ... Mahalo , Mick

Not much seating so keep that in mind, people were sitting as singles at 4 top tables which was…read moreannoying. You order out the counter and then they bring out the food. Food was great and Huge portions. Would just go to a different location if eating in. We were driving from Portland to Seattle so the location was easy off the highway but wish it was easier to eat in.

We have been on a journey to find the best burgers in the area. This one has been on my list for a…read morewhile. Food: perfectly crisp edges, melted cheese and grilled onions with burger sauce on a soft but sturdy bun. The burgers were very good. I would suggest a bigger shake of salt & pepper, but the taste of being smashed onto sliced onions gave them a delicious flavor. The menu is a bit unusual with an eclectic selection of foods, including Birria and chicken tacos, Korean bulgogi, shawarma, variations of fries, shakes, lemonades, Mexican corn, egg rolls and more. Too much for my choices but the smash burgers are reason enough to come here. We had water with our meal because a soda was nearly $5! Service: order and pay at the counter and your food is delivered as soon as it's prepared. The family staff provides efficient, friendly service. Ambiance: nothing to write home about, but there are plenty of tables to dine in the restaurant. The TV was playing a movie that nobody seemed to be watching. I would have preferred a baseball game or just some decent music. If I'm in the mood for a smash burger, but don't want to make it at home, this will be my go-to place.

Tried this spot last week and left disappointed. My whole family--except me--ended up with stomach…read moreaches after eating here. My double jalapeño burger was just okay, but the jalapeños were placed on top instead of smashed and roasted into the patty. The menu feels unfocused with a random Hispanic‑food section, the lemonade looks nothing like advertised, and someone was unloading bulk drinks right in the dining area. Nothing about the service or ambiance stood out. I won't be returning.

The pho and drinks are fantastic! I wanted to try a new pho place so went to Yelp to find one local…read morebut highly rated. Came here around 3pm on Sunday and ordered the veggie tofu pho, brown sugar crème brûlée bubble tea, lemon soda, beef pho, and brown sugar milk tea. Everything was delicious !!! I loved the pho. The broth had amazing flavor and the cracked pepper sprinkled on top was chefs kiss. They also have so much of the good stuff! Tons of noodles, veggies, tofu and beef to last through every bite. The drinks were sooo yummy too !!! The service was a little slow but it is definitely worth the wait.

Crab Rangoon was so salty with the cheese (?) melted into the imitation crab in the middle. Not…read morethat yummy of an order :( service quick, yes, but interrupting the table when deep in conversation that I got annoyed ._. I feel like unless the table calls you over when it is clear that the table is deep in conversation, that is when u go in because it just ruins the flow of conversation. Lots of parking and cute little red tree decoration to separate the booth tables. Boba was yummy,but hardened quick over time. At the milk tea tasted good, so it recovered this order for me

We go to Popeyes about once every two weeks. we love their bone-in chicken. Each time we order…read moreour rub or dipping sauce is messed up. Not just at this Lacey store but also the French Quarter site. Today we had a wonderful expedience. Our order was complete correct! The guy (Tony) that took our order even took the time to tell us about a special going on which saved us money. Tony is awesome and I am praying he is still there when we go back.

Dear Popeyes Guest Care and Ambrosia QSR Leadership,…read more I am requesting that this complaint be reviewed by Paul Abeline, Director of Operations for Popeyes at Ambrosia QSR, as this issue reflects a recurring operational problem rather than a single order mistake. If Mr. Abeline is not the appropriate contact, I respectfully ask that this email be forwarded to the appropriate member of Ambrosia QSR leadership. I am writing because I have reached the point where I feel compelled to escalate my concerns regarding Popeyes Store #11363 in Lacey, Washington, which is operated by Ambrosia QSR. This is not about one missing packet of cocktail sauce. It is about a repeated pattern of inaccurate orders from this location. Time after time, items, sauces, or other parts of my order are missing. As a paying customer, I should not have to inspect every bag before leaving or repeatedly contact support over mistakes that should have been caught before my order was handed to me. After this latest experience, I reviewed public customer feedback for this location and found that I am far from the only person experiencing these issues. Numerous reviews mention missing items, incorrect orders, and incomplete meals. While every customer's experience is unique, the volume of similar complaints suggests this is not simply an occasional oversight but an ongoing operational problem that deserves attention. Tonight's order is just the latest example. My order confirmation clearly lists Cocktail Sauce with my 8-piece Lemon Pepper Butterfly Shrimp, yet it was not included in my bag. When I attempted to report the issue through the Popeyes support system, I discovered that Cocktail Sauce was not even available as a selectable missing item, despite being listed on my order confirmation. I have attached screenshots showing both my order confirmation and the support page. To make matters even more frustrating, I contacted Guest Care by email only to receive an automated response directing me back to the same support page that had already failed to address my concern. Rather than resolving my issue, I was simply sent in circles. I am not writing to complain about one missing packet of sauce. I am writing because this location has repeatedly failed to provide complete and accurate orders, and the current support process makes it unnecessarily difficult for customers to report legitimate issues. As a customer, I expect that the food I purchase will be prepared accurately and completely. I also expect that when mistakes occur, there is a functional process for reporting them and receiving assistance. Unfortunately, neither expectation has been met. I respectfully request that: This complaint be reviewed by Ambrosia QSR leadership rather than simply forwarded back to the local restaurant. The recurring order accuracy issues at Popeyes Store #11363 be investigated. The issue with the Popeyes support system preventing customers from reporting missing items listed on their receipts be corrected. Appropriate coaching, accountability, or operational improvements be implemented to improve order accuracy at this location. I receive a response outlining what actions Ambrosia QSR and Popeyes will take to address these concerns. I enjoy Popeyes and would like to continue being a customer. However, the repeated mistakes at this restaurant have reached the point where I no longer have confidence that I will receive the complete order I paid for. I sincerely hope this feedback is viewed as an opportunity to improve the customer experience rather than as a complaint about a single missing condiment. Thank you for your time and attention. I look forward to hearing from someone within Ambrosia QSR leadership or Popeyes Guest Care who has the authority to investigate these recurring issues and provide a meaningful resolution.

This place had so many different pizza flavors that I never heard of, so trying this one that Jaric…read moregot for us was a pleasant surprise! I really liked it, especially because it was thin crust. Nicely toasted, hehe ! Super duper clean at the dining area AND the bathroom, too! People here are really nice and even checked in on us while we dined inside, even though they were working the counter and making the pizzas. Feels like a tight-knit community here with the workers, so I felt very welcome. Plenty of parking around this location and other places to check out around the square. Pricing was $15, which was worth it because it fed Jaric and me when we were very hungry after our arcade hangout

One of my favorite MOD Pizza restaurants. This was the very first to open in Olympia. The staff are…read morealways pleasant, and highly efficient. Two hinges to know about this location. 1. Mid afternoon they get a large number of children being brought in with their parents for an afterschool meal. 2. They seem to get a large amount of take out orders. I sometimes see customers walking out with 4-10 boxes. Obviously the prices have go e up, but this is still the best value of any of the local pizza restaurants, and of course every pizza is customized to the customers wants, so don't be afraid to ask for mare of anything on you pie. Lastly, the patio is a very pleasant place to leisurely dine, weather permitting.

Yummy! Definitely better than Subway's! I've had Firehouse Subs many times over the years, but this…read morewas my first visit to this location. I didn't live close to a Firehouse Subs at my last address so I had never bothered signing up for an account (& all my friends + coworkers often ordered for me at work lol). Now that I'm down the street from a Firehouse Subs, I signed up for an account and ordered online for pickup at this location, which came with a discount for first-time customers ($10 off, if I recall correctly). Understandably, my order was not ready by the time that I arrived, since I placed the order 5 mins before arrival. I didn't mind the wait since the restaurant was fairly clean and I was able to use their public restroom. The employee working on my order was nice enough to inform me that they were working on it, so I wouldn't be left guessing where I am in the queue, since a couple customers entered after me, probably waiting for their takeout orders as well. It took some time until my order was ready (probably just another 10 or so minutes) but waiting isn't a problem for me, as long as my order is made correctly. I didn't eat my sub immediately after I arrived home but by the time I opened it up a few hours later, I was very pleased to find that the bread was not soggy, my order was accurate since all my customization preferences were followed, and everything tasted delicious! I will definitely be returning when I am craving a sub :)

Ok but slow. Only people in the store and it took 15 min to get a sandwich made. I regretted the…read morechoice and was late.