The food is good and the service is even better always greater with a warm welcome and a smileread more

This is by far my favorite spot for West Indian cuisine. Every meal is flavorful, authentic, and…read moreconsistently delicious. While the prices are on the higher side and longer operating hours would be appreciated, the quality of the food more than makes up for it.

This location has definitely gone down hill. A lot of new workers. They do not greet you,they look…read moreat you & turn their backs. I guess since they have the self kiosk, they refuse to take your order the "old skool" way, where you actually greet people & try to sell promo items(at least that's what I did when working in fast food years ago). When given my order, there was no "thank you ", "have a good evening ", NOTHING! They keep the napkins behind the counter,one sauce for nuggets,you have to pay for extra sauces. The only excitement I get this from this location is the freestyle soda machine.

If I could give them less than one I would. Got a new manager and the employees are absolutely…read moreatrocious. Can't be bothered to even acknowledge that you're standing there. Let alone make your order or make it correctly. The food is subpar at best you'd be better off going to Burger King, which is Saying a lot.

Yummy food!!! I'm obsessed with their corn nuggets. I always have a craving for them. The chicken…read moreis also so good! Very flavorful and done the way that it should be. Overall always a great option to go for. Quick service and clean location every time I've come here. I'm never disappointed!

me and my friends drove upstate from nyc and decided to try some random local food. oh my goodness…read more this food was absolutely amazing. AND THE PRICE?? AND THE PORTIONS??? they're so generous and the people working were super nice i definitely recommend! specially got the chicken special omg impeccable.

First, their prices are about $2 more than the Newburgh location per item. Secondly, you sit in the…read moreDrive-Thru line for a half hour waiting for your food when there might be maybe one car or two ahead of you. If you can hit another Taco bell, just do that LOL

Wondering why the staff always starts cleaning up 45 minutes before they close. Will say open until…read more1 am but will peer inside at the staff closing up shop. I think steer clear of going here 1 hour before close. They will rush you as if the establishment is closed already. Good service otherwise.

This was one of the worst fast-food experiences I've ever had. The food was disgusting, poorly…read moreprepared, and to make matters worse, I found a hair in my meal. After seeing that, I completely lost my appetite and threw most of the food away. The service was just as bad. Employees seemed more interested in talking amongst themselves and using their cell phones than helping customers. It was difficult to get anyone's attention, and the staff appeared unprofessional and uninterested in providing good customer service. When concerns were raised, they were brushed off instead of being handled properly. The restaurant itself did not appear clean or well-managed, and the overall experience left a terrible impression. Between the contaminated food, poor service, distracted employees, and lack of professionalism, I would not recommend this location to anyone.

I can say the inside renovation looks pretty good. Busy night, the manager was screaming at…read morecustomers who kept telling him they were missing items from their order. The staff seemed to be having a hard time keeping up with orders. The drive thru line was very long. The cashier was friendly & tried to be helpful with getting me more for my bucks. Popeyes has become extremely expensive for no reason! Beware that the 3 piece $5 special comes with no biscuit or sides. The chicken tasted so bland I didn't even finish it. The sides are never filled up in the container. I rated a "2 star" thanks to the helpful cashier.

You ever felt like your food didn't taste good because it wasn't made with love? Yeah, that's I've…read morefelt with every visit at this location. The staff (with the exception of one young lady) is never pleasant. The guy always seems to have an attitude when I ask a simple question. Love the food and prices/deals however, last night was my last visit to this location. I recommend new city location.

My nephew and I came in for a late lunch on Wednesday 12/11/24 around 2pm. There were a couple…read moreother people there, but it wasn't packed. I had the birria quesadilla and it was so freaking good! The grilled cheese on the outside of the tortilla took it to the next level. The meat was tender and very flavorful. The consumé it was served with was delicious and I added a squeeze of lime making it even better. My nephew had a chicken and cheese quesadilla with extra sour cream on the side. Our service was great, friendly and fast. This was my first time here and I will for sure come back next time I'm in town.

As far as fast food goes it was exactly as I expected. Service was quick, food was done quick, made…read moreexactly as everyone McDonald's, ambiance was low key and quiet. Parking is weird but enough. Clean overall and decent amount of seats. Can't all die more

Clean and the service was great. They even came by and asked if everything was okay. The restrooms…read morewere clean.

My husband and I went through the drive thru tonight and ordered 2 Whoppers with Cheese and 2 Large…read moreFrench Fries First the amount of money that we paid was not worth paying for the food the total came out to $22.07. Second we got home and my husband didn't like the way that his Whopper looked and also he definitely didn't like the fact that there was this big onion that came out as he was trying to eat his food believe me for the price that he paid he would still eat his Whopper the French Fries were cold we had to put them into the air fryer for 3 minutes so that way they would be hot as we would be eating them. My husband said to me that they didn't taste all that great and I had to agree with him on that one I put my French Fries also in the air fryer for 3 minutes I also didn't like the taste of them. We said that we will be giving up eating at Burger King all together they definitely have lost us as customers. Everything in this day and age is so expensive Food, Gas and fast food. Fast Food definitely doesn't taste like it used to back in the old days.. I also forgot to say that we also had gotten 1 Ranch sauce 1 Zesty sauce and 1 Honey Mustard sauce.15 cents each. DEFINITELY NOT WORTH IT AND DEFINITELY NOT WORTH THE HEARTBURN AFTER EATING THE CRAPPY CRAPPY FOOD!!!! GOT SO SICK AFTER EATING MY FOOD SICK TO MY STOMACH YUCK YUCK YUCK

I get to the drive through and I tell the lady to hold please cuz I was seeing what my friends…read morewanted, lady came back in less than a min and sounded like she was trying to rush us. I asked for a sweet tea and got unsweetened tea. How hard is it to know the difference? people there either don't know how to read or do their simple job correctly or Burger King needs to hire a better crew.

Stopped by Burger King in Vails Gate for a quick meal. The food was decent and prepared as…read moreexpected, but the overall experience was pretty average. The burger and fries were fresh enough, though nothing really stood out. Service was okay, but the wait was a little longer than expected for a fast-food restaurant. The dining area could have been cleaner, and the atmosphere felt a bit tired. Not a bad stop if you're in a hurry, but there's definitely room for improvement in both service and cleanliness.

If I could give them 0star as I would the "manager" Jair was nothing but a little punk. First they…read morewere out of onion rings that I had ordered on the app no big deal. But then they hand me a bag they must have just taken from the fryer, even though it was burgers. There was so much oil all over the inside and outside of the bag I actually had to go wash my hands. When I took it to the "manager" he's like oh yuck. No apology no nothing absolutely disgusting

I've eaten at Brothers BBQ a handful of times and I feel confident enough at this point to tell you…read moreabout it. Now this is just my opinion, so don't get crazy. Compared to other bbq in the area, I believe Brothers is a winner. The food quality is great, and techniques of prep and cooking are perfectly mastered. The brisket has a flavorful crust and it breaks apart with a fork. The baked beans have all the right stuff to make them excellent. Baked Mac and cheese is BAKED. The chicken falls off the bone and smoked perfectly. Candied yams are perfect and you can actually taste the butter that you're SUPPOSED to bake into it, (they're the only ones who make it right) in my opinion. We ordered an appetizer of "burnt bacon ends", and so much flavor, and fall apart with a fork. The cocktails were potent, so beware . Did I say enough about the food? Even the service was great. One of the owners even swung by to see if we needed anything. If you haven't already gone, go. It's a nice relaxed atmosphere, and sometimes has live entertainment. You'll love it.

Yelps rating scale: 1 star: Not good…read more 2 stars: Could've been better 3 stars: OK 4 Stars: Good 5 Stars: Great A Taste of North Carolina in the City: High Smoke, Mixed Hospitality If you are looking for authentic barbecue with roots straight out of North Carolina, reportedly run by three brothers from the state, though we didn't spot them during our visit, this spot has the craft down, and it is definitely one of the better BBQ places I have been in NY. Still, it misses a few foundational beats when it comes to true Southern hospitality and comfort. Atmosphere & First Impressions From the outside, you might easily mistake the restaurant for being closed. The windows make it tough to see in, and on a rainy day with the outdoor seating empty, it feels a bit hidden away. You are greeted by a wonderfully comfortable waiting area featuring plush sofas and a seating bench. I also really appreciated seeing such a diverse crowd of customers dining here, which is especially refreshing to see for this area. Be warned before you walk through the door: bring a sweater. They do not skimp on the air conditioning; they blast it! On the positive side, the bathrooms are immaculate while keeping that traditional, classic BBQ joint feel. Seating & Service When we arrived, I requested a quieter area due to sensory sensitivities. We waited a bit and were ultimately seated right next to the noisy bar. It looked like there was a cozy little nook past the fireplace that would have been ideal, but it had a laptop sitting on it. Even for a Sunday supper, keeping areas like that closed off when a guest needs a quieter space felt like a missed opportunity. Our waitress was working double duty as a bartender, so she was straight to business. She was efficient enough to give us what we needed, but lacking that warm, conversational touch. At the end of the meal, we weren't thanked for coming in but told to drive safely. We were accidentally overcharged for a fountain soda we never ordered. While the waitress corrected it when pointed out, there was an absolute lack of an apology. Taking responsibility is part of the package. The Meal: Highs and Lows The Cornbread: Starting off, the meal kicks off with complimentary cornbread, but it comes with a couple of caveats. Depending on how you were raised, cornbread camps are deeply divided on sweetness. This version is very sweet, crumbly, and honey forward. It is almost tasting like a boxed Jiffy honey mix with some extras. Unfortunately, it was cold and served with ice cold, solid butter that wouldn't spread. If you want more, it's $2 a piece, a detail they really ought to mention upfront rather than leaving it as a surprise. It is nice that they give it complimentary but they are banking on you consuming it and when you get your BBQ you want more but have to pay. It would be nice to be upfront about this. The Meats: The barbecue itself delivers. The meat is smoked nicely. We sampled the pulled pork, brisket, chicken, and sausage, paired with table-side salt, pepper, and just one single type of BBQ sauce available on the table. The Sides & Fixins: The baked beans were good, but the sides could have been much hotter. The collard greens had a noticeable crunch from the stems and consisted strictly of greens without any pieces of pork or turkey mixed in. I liked that it was not too salty for my liking. As for the mac and cheese, it lacked that signature baked cheese crust on top as seen in photos online. Visiting around 5:30pm on a Sunday evening left us wondering if we caught the tail end of things or were served leftover portions. Tableware & Details The tableware leaves room for improvement. Aside from the metal meat trays, everything is served on melamine (plastic) plates rather than real ceramic and you are each given a cloth napkin. Furthermore, guests are only given butter knives, and the cutlery could definitely be elevated to better enjoy the experience - especially to ensure proper access to napkins for a messy barbecue meal. Drinks & Hospitality The Sweet Tea: The sweet tea is sweet and good. However, you are not offered a refill here. For a Southern style spot, not offering a complimentary or even low cost refill on sweet tea felt neglectful and impolite. It's a small touch of hospitality that goes a long way. With roots that spread throughout the south, I have not experienced this even consuming BBQ at home in NY. Other Drinks: Cocktails run around $16 a person (which made neighboring tables wince a bit at $32 for two drinks), but I thoroughly enjoyed a cold Shiner beer straight from Texas. My beer was $12 tall boy and COLD. Ultimately, despite a few missteps with the sides and service, they have the smoking technique down well. True Southern hospitality is about making folks feel welcome, warm, and genuinely cared for from the moment they step in to the moment they leave, and bringing more of that heart to the dining room would elevate this place immensely.