This subway is great! We are fairly regulars at this location for lunch. It is nearly always clean, the employees are always friendly and understanding (even when dealing with particularly difficult customers), and keep updated with subway's new selections. They are definitely bilingual friendly for those who may need that, and are very good about being consistent with keeping things stocked and fresh. I do wish they would have tea brewed and a larger chip selection; however, those are just personal preferences. I would like to thank and recognize Brenda and her crew in particular, as they are great with getting orders completed, keeping things clean and organized, and even remembering some people's orders. Overall, I definitely recommend this location and appreciate their good service. I will most definitely continue visiting. Thank you! read more

Not sure why this location is getting beat up so much. Albeit the staff is young and slightly rude. The food is fresh and always prepared the way YOU asked for it. The place is a little bit in need of a renovation but I don't sit in there and eat as I'm a local and take my food to go. I think if you want a nice sandwich which mostly is affordable than you can come here. read more

Nothing to write home about. Soggy bread by time I get it home or wherever I plan to eat. Small portions. Service is eh. Napkins should be included without having to ask. The ambience could be cleaner, especially the entrance outside. read more

Great service. fresh food i recommend it, employees are very friendly, store looks clean. read more

7-9-2025 8am. I looked through all the negative post on yelp and google and i was like the hell that im going to get food from this place. But sometimes you cant take some of these negative reviews....even though there is aaaaalot. I toom a chance and i was happy with the purchase. The only person i saw working was the older hispanic lady with glasses and she was very nice. I did not see the darkskin lady so i guess thats the one you want to stay away from. So i guess i got lucky. Haa haa read more

1 star only because I got my sandwich I'm a local and won't come back here. It was a quick , convenient option on my way back home after a busy day, but the service here is awful. The kids that work here look like they hate their jobs, and people for that matter. I tried to do a curbside pick up, because I had a car full of kids but, it didn't work. And the girl wouldn't honor my BOGO half off deal for an additional order (since I had to go inside) unless I sat there and did the order online on my phone such a joke of a place. They probably don't pay much, which is why these kids act like they're doing patrons "a favor" by being here. read more

The absolute worst subway. Period. And that is saying A LOT. Because come on. It's subway. The bar is already as low as it gets. But the employees carry themselves like they have a stick up their butt. And they never have meatballs! Like Wtf!! The meatball sub is a subway classic! Why don't you ever have meatballs?!?! read more

Well, not open early anymore.. around 8am now, but no breakfast options anymore, it was cold one day and hot soup sounded good.. nope.. no soup anymore.. no customers one day and employee seemed aggravated that I could not make up my mind and asked a few questions on options. This is by far the worst subway in the county.. might as well be Quiznos, we all know how that worked out up here. It's sad this used to be a good subway with caring employees and all options available. read more

This Subway is the worst subway in Ventura County. The employees are rude and argumentative with their patrons. Their aggressive and not happy. And for that now we understand why they aren't busy. Someone needs to advise the owner. read more

I'm not much of a reviewer at all, but this place deserves a terrible review. We walked into the establishment at 9 o'clock (website and door says open till 10 PM) and the girl says, "we are closed". So, as a professional courtesy I told her that help and google both say they close at 10. She didn't really know what to say. Also, the open sign is on this entire time. Then, as I walk out the door I notice the door also has the "open till 10". So, my gf mentions that as well and questions if they are closing because the franchise actually closes at that time or is it because these kids didn't want to work till 10. The employee replies with, "we know what we are doing" as we question why everywhere it says they are open. I'm a local business owner and have been coming to this subway since I was able to drive, but never will I come back. It's not all the employees faults because they haven't been taught better. Whomever is the person in charge of hiring and training needs to be fired or retrained on how to train employees that are gonna care about how they communicate with customers and give them a better experience even if you are closed. read more

The staff there are the worst they hate their job but continue to work there I've read some of the other reviews seems like the same stuff from beginning to end very disrespectful read more

Worst experience in my life here yesterday. Rudest anti polite little b's for employees ever. I ordered a Baja Avocado sandwich. I told them they made the order wrong (it had no baja or avocado) they said we have to charge you for the avocado. I said no, that's Your mistake then they said I paid for the regular one. After going round and round with the. The ignored me. I asked for the manager and their names and they just ignored me more. Why they didn't just put avocado on for me and make me happy I don't know. they may be a big corporate and all but I'll never go back again. read more

While i don't mind the employees being all hispanic (which i am as well) and mostly females, the level of service is down there near the bottom. As most others have said, the employees talk shit about you, right in front of you, thinking you can't understand them. They almost never speak in english other than to ask what you want and ring you up, which for non-spanish speakers, can be really uncomfortable (considering they talk shit about you). As for orders, After going there for years now, the service has always been the same, bad. I have to constantly tell the server to actually put enough on my sandwich or else they always try to put almost nothing on my sandwich, making it more of a bread sandwich with little sprinkles of stuff here and there. There are a few males that work there, most are fine but a few have an attitude problem, make horrible sandwiches, can't properly cut a sandwich in half (which you'd think would be super easy) and won't even treat you like a customer really. The only reason why i keep going here is because there is no other subway in the area but if it were up to me, i'd clean house and get much better employees in there. read more

I would love to give this location the manager and her horrible employees a minus on the stars, but unfortunately I had to give at least one to give a review. I have never encountered such a bunch of angry disrespectful employees. From the moment we walked in the staff was unfriendly and acted like the customers were bothering them. All of the veggies in the case looked old and were frozen and the counter and surrounding areas were dirty. When my husband told her that the veggies were bad she told him "did I ask you". I told her that she was disrespectful and rude and that I wanted her name, the owner's name and mangers name. She refused to give me any names. She then proceeded to throw all of our half made sandwiches in the trash and yelled at us to go eat somewhere else and mouthed off several other rude comments. Because she would not give me a name I took a picture of her so that I could contact the owner and be able to identify her. I was standing in front of the plexiglass that hangs above the cash register at which time she decided to rush towards the plexiglass and slammed it into my face and chest. I did call the police and file a report but did not press charges. I now wish I would have. This employee needs to be terminated. I know there are cameras at the location and I have a live photo on my phone of the incident. I am still in shock at what happened and will not rest until I get resolution. read more

I have eaten at this Subway for years, so my complaint is probably for the night staff.....this was my first time ordering after 6:00 p.m. I was trying to remember what I had ordered for a meeting a month ago, and I think the woman waiting on me was irritated that I was taking a long time. However there were no other customers. I finally gave her my order and she indicated she couldn't hear my voice as I told her my name. I raised my voice and she was furious, wadded up the paper she was writing on and threw it in the trash say, "Just go somewhere else!!" read more

I went in today to this Subway , I had never had a bad experience until today . The girls working there were very polite , but the young man that is working their at the moment was very rude. My brother in law and I were having our own little conversation talking about how they don't accept bills larger than $20, but at no time did we say or comment anything bad. And then this young man butts in and starts telling us in a very rude way how he doesn't make the rules their and it is what it is talk. We left upset because it wasn't a big deal but apparently to him it was. I'm going to rate this place a 2 just because of him . Other than that everything else was good read more

I've been to many Subways in my day and I've never in my life come across such a heartless and unkempt establishment under this name. I could barely understand the employees as they barely spoke any English and their credit card swiper was malfunctioning for the second time this week. I for one, do not like to carry cash because it's unsafe and unnecessary at modern establishments that are supposed to accept cards. I am also pregnant and had a mean craving for a subway sandwich but because of their lack of responsibility and understanding, I left with nausea and disappointment. And since there isn't another subway in the area that's less than 10 miles away, the whole experience was for naught. I will never return to this facility ever again. In layman's terms, they need to get their shit together. read more

This is a small Subway with limited seating and no restroom facility, but the employees are generally quite polite and helpful. As a rule I take my orders here "to go". read more

Second time going there and both times customer service was poor. I ordered ahead and got confirmation when my order was done and ready for pick up. Except they hadn't even started making it. The gal making it was rude and snappy. We really enjoy Subway and hope this location can improve its service. read more

This store does not open on time even with an employee standing inside, I wouldn't go here for breakfast or a sandwich before work you will more than likely be as disappointed as we were read more

I would give this place a zero but I can't. The customer service in this place is so bad. Highly don't recommend going there because you will get made fun of in Spanish. I went there with my sister and the employees that work there were talking bad about us in Spanish not knowing I speak and understood them. When I told them I knew what they said they quickly changed it that they didn't say anything. So if you want to be criticized and made fun of be my guest and go to this horrible establishment. read more

Out of all the subways I go to this one is by far the worst one. The ladies that work there are rude and obviously don't want to be there. If you want a little extra something, they literally add 2 pieces of what you want. And then get angry when you have to ask for more because you know 2 more olives just wasn't quite enough. Oh! And don't ever call in a head of time and place your order. They get it so messed up and ends up looking like a gas staton sand which. read more

I eat at subway at least three times a week. This particular establishment is absolutely horrible. From the lack of bathrooms, piss-poor customer service, lack of English speaking sandwich artists usually, extremely meager portion sizes, there really is nothing to see here folks. The unfortunate thing for me, this is the only Subway in the Ojai Valley/sorrounding area, and three minutes from my house. I have submitted numerous complaints through the corporate Subway website. From the lack of replies, I'm guessing they quite simply don't give a damn. read more

Worst subway experience ever, it was painful. Brown meat in a cold cut combo? ? I told her I wanted fresh meat so she got me some but put it upside down to hide the brown. Then proceeded to put the original brown meat back for the next person. Staff was so out of touch with the English language that communicating was beyond impossible. They tried to over charge us too. And no bathroom??? Thats fabulous when your child needs to go to the bathroom. Needless to say we will never return read more

Always great service at this location. Been a fan since it opened. Great food, great views, spacious and clean. Can't go wrong with this.

Subway really stinks. The food is anything but fresh. Bread was rock hard (the bread they did have as they where out of half of the flavors), they barely add any meat, and you have to keep asking for the extras. Not that it matters, the staff barely speaks English, and seem more interested in toasting the damn sandwich than making sure it's right. They asked twice and looked at me like I had fruit growing from my forehead when I said no to the toast. If your looking for a fresh sandwich with good bread and toppings, head elsewhere. read more

No restrooms, only for employees. You deal with it. Seriously?? There is no recommendations on where to go either.

If you want more than five olives on your sandwich you have to ask for more...then you might get three or four more olives...along with a dirty look! lol! read more

Amazing service and great, healthy food. A little more variety would be much appreciated, but every other aspect of the restaurant is wonderful. read more