As a long time customer of Debra Freeman MacDonald's spa in Framingham I am giving the highest five…read morepoint rating. Lillian, my electrologist and laser hair removal technician is most professional, skilled, very smart and easy to approach with technical questions. The facility is clean, comfortable and welcoming.

I've had laser hair removal for dark hairs and electrolysis for grey/white hairs, and my results…read moreare excellent. The office is clean and welcoming, and my technician (Lillian) was professional and friendly. I highly recommend!

Made an appt for a partial treatment as my arms cost an absurd $600 which initially was $513 before…read morethe takeover from Disappearing Inc. for 6 single tattoos. Told them it's a partial treatment upon booking and was told no problem. Just got a text message one hour before my appt stating that my visit today would still be $614 (price increase) even if I wanted three of the six small tatts done because their sales consultant isn't in. Wasted my Saturday planning for a mid day appt. Prices are outrageous anyway.

The soul has left this place That which was 160 is now 260+…read moreDon't dare remark about this injustice, the fact that it seems almost predatory to conclude that a signature that may have cost $500 if you got ripped off...will cost you $3000 to remove. Those remarks will come with a rebuttal from the new person behind the desk, who doesn't even know your name or story, that will make your skin crawl. Dear Eve, (previous owner of Disappearing Inc.) I'll never forget your intake with me. You stopped me cold and offered me compassion (a hug) that meant the world to me in a moment of shame and sadness. You treated me like a human, thank you for your humanity.

I had a very disappointing experience here. I came in expecting a professional care, but it felt…read morelike the focus was more on selling than on what I actually needed. I was charged for two syringes of filler without being told that I wouldn't be able to use them for all the areas we discussed. Only after paying was I told they would inject half a syringe into my smile lines and discard the rest, even though I paid a significant amount for it. This felt wasteful, unclear, and not client-focused. I also learned that they don't inject in several facial areas I had originally asked about, which was never mentioned up front. Overall, the experience felt rushed, sales-driven, and not transparent. I ended up walking out without getting the treatment at all. Unfortunately, I can't recommend this place, and I won't be returning.

Extremely disappointed with customer service. I had a costly Thermage treatment that had at minimal…read more5% improvement. It was incredibly painful and I was never told if they lower the output I would not get good results and still charged $1200. Customer service was absolutely useless with no resolution! They offered me more treatments at a slightly discounted price! I also purchased the membership where I could buy xeomin at a discount rate - after treatment it was clear it did not work and was offered to do more at my cost. I would not recommend this place at all.

I'm obsessed with Skin MD! The entire team is so professional, friendly, and kind. I truly look…read moreforward to my treatments with Melissa Rocha--she is amazing--but Kera and Chelsea are a total hoot and always make my day. The place honestly feels like family; you can tell everyone truly enjoys working there because you can feel the love emanating from the office. I already can't wait for my next Diamond Glow next month! Highly recommend!

From the owner: Skin MD is a top physician-owned and operated Medical Spa located in Framingham, MA. We offer…read morecosmetic face and body treatments, including Botox, Dysport, dermal fillers, weight loss injections, laser hair removal, body sculpting, skin and laser treatments. As a leader in the aesthetic industry, and unlike other Med Spas, we use unparalleled technology, coupled with medical knowledge and expertise to effectively address your unique skin, face, and body concerns. With our wide array of aesthetic services, a caring and highly trained medical team, and a support system that stays with you from your initial consultation to your final desired transformation and beyond, Skin MD will have you feeling and looking your best.

UPDATE: The owner of Body Art Studio 13, Tony, reached out promptly and condoned Amy's actions, and…read moreemphasized the lack excuse for them, which was greatly appreciated. Amy also reached out and apologized. I'm unsure if I will consider the studio in the future, but I appreciate the follow up. Tony seems amazing, and I'm sure he runs an amazing studio- an unfortunate bad experience that is likely rare. My experience with Body Art Studio 13 started out positive. I had booked an appointment through Instagram DMs as instructed, had a lovely conversation with my artist's assistant, and sent my deposit to the artist that I had booked with- Amy Heath. However, at 11:30PM the night before my appointment, I received a text that my appointment had been cancelled. To preface a little bit: I had booked for two tattoos, and this would have been my first experience with tattoos. I greatly admired, and truly still do admire, the work of Amy- I was absolutely thrilled to be working with her and planned an hour long commute that was a rare opportunity in order to be tattooed by her. I sent her a quick DM asking why my appointment had been cancelled, and I decided to try calling her at 11:45PM. The first call had no answer, so I decided to just try one more time. She answered, said, "F*ck off, I'm in bed," and hung up. I will attach photos of the exchange that followed. I was truly excited for my appointment, and I would have understood Amy's frustration if she had been polite about it. I was very frustrated about the cancellation, as I took lots of time to pick an artist and studio that I felt would provide a good experience, but I did not stoop to the level of rudeness and extreme unprofessionalism that Amy did. Amy lost herself, and Body Art Studio 13, someone who would have been a very loyal patron. So disappointed.

I had such a great experience getting my first tattoo done by Amy (@inked_miss). Communication…read moreprior to my appointment was good, and pretty quick. The facility itself is beautiful- it's big and has lots of open space. A really relaxed atmosphere and not intimidating at all. Everyone I met while I was there was super nice, too. As far as the process itself, I felt extremely confident in how clean everything was and Amy's process was great- she took her time and explained what she was doing and why which made me feel at easy. She offered breaks consistently, checked in often, and very sweetly gave me both gum and a lollipop as a distraction. The tattoo itself came out great and she gave me easy and clear aftercare instructions, as well as a fast way to reach her should I have any additional questions, and offered touch ups over the next few months if I noticed any cracking or anything like that as it healed (my design had a lot of done lines). I will definitely be back for my next tattoo, Amy is fantastic and I had a great experience here!

I went to Skylar at the Natick location for coolsculpting ,she is amazing at her craft ,it was my…read more3rd session and she makes you feel comfortable and welcoming ,she makes the experience wonderful ans I definitely recommend going to her for this procedure,

Kimmie at the Natick location is the best. She is so careful with her procedures, taking time to…read moremake sure it's done as the customer wants. I highly recommend her!

All I can say is they are amazing. I am thrilled with Carolee and Dr. Barbara's excellent eye for…read moreaesthetics in every detail. I went in for a consult regarding PDO threads. I left with smooth threads in my Brow. I highly recommend A New You

Love this spa! The building is beautiful and well-kept. I've had laser hair removal and laser…read morefacial treatments and I'm so happy with the results! Patrice is an amazing nurse and is very knowledge about lasers, injections and peels. She explains every step and is so approachable. Would definitely recommend this spa to anyone!

Lee at Pukse is so professional and knowledgeable. I've had laser and skincare treatments done…read morethere. Lee takes her time to explain the various treatment options and I am always so happy with the results. And it's so affordable compared to other places!