I recently discovered my brand new BMW was faintly coated with some substance, not tree sap. I…read morebrought it to Keith for removal. The car was thoroughly washed, clay barred and sealed. I picked it up... I was beautiful, but I noticed the substance was still adhered to my wind screen. I came by the next day at closing and Keith personally worked on the windshield, polishing with a special glass compound and was able to get the substance off. I really appreciate Keith taking ownership of the problem and correcting it immediately. I will be a repeat customer.

I had my truck recently repainted and didn't want to risk any damage by the local, automated car…read morewashes. In addition, the paint job that was done, was not the greatest. It was with a local, Santa Rosa paint shop that will not qualify for a good rating from me. They used to be a MACO and, in fact, still are! I wanted good service and advice on protecting my investment. I dropped in to see Keith and couldn't be more impressed. I really wanted to have his Ceramic Coating Finish but that is out of the range of my finances. But I had his other services and in that process, he taught me how to save money by investing in my own Foam Cannon truck wash system. He is knowledgeable, has a great staff and his shop is top-notch. I highly recommend Pristine Auto Detail.

Very professional, thorough and reasonable. We had him come back for another car and we expect to…read moreuse him in the future for auto detailing projects as well!

I paid $550 for my RV to be washed and waxed. It appears he did the left side and only the lower…read morearea of the right side. When he was doing his work, I looked out my window and saw him on a two-step ladder working on the right side of the RV. He was cleaning about halfway up the RV. I saw him get off the ladder and move it to the other side. I did NOT see him clean the higher and top area of the right side of the RV. When he was done, he said the paint was in such poor condition he couldn't make it shine or remove the lines. I looked at the RV and said, it still looks horrible. He said there wasn't anything he could do to remove the lines and make it shine. I believed him at first. When he was still here I looked at the top window on the right side of the RV and it was still dirty. It looked like he tried to clean it was a handle brush. The sides of the window were extremely dirty. He went and washed it again for me. After he left, I started thinking about it and got the wax the man that used to come and wash & wax my RV used. He moved to Hawaii. I used it on a small area, and it took the lines out. It doesn't make it shine a lot but it makes it a whole lot better (see picture). Then when I started looking at the RV closer, it looked to me that he didn't do any waxing on the mid to upper areas of the right side of the RV. That is why it looks so bad. I went to the left side of the RV and it isn't perfect but 100% better than on the right side. I am a 77 year old woman with scoliosis and lots of back pain. I have spent this whole day working on the areas he didn't do on the right side of the RV. I can't finish it today so I will be doing it again tomorrow.

Amazing work! Brings his own deionized water - worked hard and made the car look better than new!read more

Good website, so making the choice and getting a price before setting up an appointment is easy and…read moreyou know exactly what they will do. Bought my daughter an interior detailing plus exterior wash and wax for her 11 year old Subaru Crosstrek which she wants to keep until it starts to give her trouble which it has not. She's had the car since new and while I've detailed and wash/waxed it before I wanted to see how a pro would do it. Well, they have the tools and knowledge to do a "the car looks almost as good as new" job. Terrell and his assistant were prompt, cordial, efficient and easy to work with. Three hours for the job and while certainly not inexpensive, it is the going rate for this kind of work so you can't begrudge that. My daughter's husband is noodling having his car done. Only thin they could not completely remove was some tree sap.

DO NOT COME HERE!!!! If you value your car, your time, and your money PLEASE stay far away from…read morethis business!!! What I experienced here was not just poor service, it was repeated negligence, excuses, and actual damage to my vehicle. I scheduled a full interior detail after an emergency situation involving a sick passenger. Before my appointment, I cleaned the majority of the affected area myself to make the job easier. When I arrived, I was assured they would take care of the interior and fully address the remaining issue for an additional charge, which I agreed to. After three hours, I returned to what can only be described as a completely untouched vehicle. The interior looked nearly identical to when I dropped it off. When I raised concerns, instead of accountability, I was blamed for "making them stay late" and for supposedly scheduling last minute, despite booking hours in advance and picking up my car two hours before closing. I gave them another opportunity to correct their mistake. The second visit resulted in minimal improvement, and new problems. My cup holder was damaged. Wiring inside my vehicle had been disturbed. When confronted, I was told they "ran out of time" - even though my car had been dropped off at opening (10:00 AM). Against my better judgment, I returned a third time. They kept my vehicle for two full days. While it was returned in better condition than before, it was still far from professionally detailed. Large areas were clearly ignored: under the seats, sections of the dashboard, parts of the seats, and the steering wheel. The job was incomplete and careless. Three visits. Multiple excuses. Physical damage to my vehicle. And a final result that did not reflect the service promised or paid for. This was one of the most frustrating and unprofessional service experiences I have had. I cannot recommend this business under any circumstance. DO NOT COME HERE PLEASE!!!!!!

This is an amazing place to get your windows done! I had a rock chip that ended up spreading to a…read morefull on crack in my windshield and they got my factory window quickly after helping me get my insurance to approve it. They were beyond efficient! They came to my workplace yard and had it repaired before I got back and off work. I thought I was gonna lose my "my son is a Marine" sticker but they got it off and placed it so I could put it back on the windshield. Again going beyond what I was expecting!!! I can not thank this company and its employees enough for their time and dedication to what they do. They were all amazing! Would highly recommend it to anyone and everyone.

I picked up my Classic Jaguar XJ6 today after requesting a complete detail,paint touch up and all…read morewindows tinted. The detailing was excellent considering that the car was 40yrs old with original paint so extra attention had to be paid and it obviously was. The windows tint came out perfect and as for the paint touch up people really need to understand that only so much can be achieved with a touch up job and even when it comes out really good it is rarely showroom perfect even when companies do their best with what they have to work with, so the choice is simple,you either spend 6 grand or more for a new paint job or a couple of hundred for a decent touch up job. Let's keep it real people. I was really pleased with what they did with my Classic car,will definitely have any future work done here.

Recently had work done here and will NEVER go back again. Years ago they did a nice job. This…read moretime the detail job was alright, but no where near as nice as the last time. It's just not the same level anymore. Where things really went totally off was in the touch up paint job I paid extra for. It was the absolute worst touch up paint job I've ever seen. I left a review on Google and the response was ridiculously childish. They first said well we weren't doing a full repaint of the vehicle. Duh? I new that! I simply wanted the chips touched up. Then they totally changed their argument. They said well we threw in a wheel wax for ya! That had nothing to do with what I had paid for! Then their argument changed again, when they said well we gave you a mother's day discount LOL! You gotta be kidding me! None of this had anything to do with the lousy paint chip touch-up that I paid for! All they wanted to do in their excuse parade was deflect to something else. Quinn is basically a good guy, but he's got people there now that are not of the caliber he once had. Their reply to me was they were done with me and I couldn't agree more as I'm done with this shop. The professional adult response should have been to bring it by and well take a look at it to try and make it right. Instead, I received the above childish changing of topics to something else on their part. UPDATE: In response to your below reply Quinn . . . it would have been beneficial for you to check work "BEFORE" it goes out to the customer. My subsequent confirmation with two of your competitors said this mistake was on you! My previous visit to you was primo excellent. This time . . . not so much. Had the work simply been looked over you would have seen it for yourself and said WAIT! Your company contacted me WANTING a review left for what I experienced. So, I left a review per your request! Now, you're upset that a customer left a review? Get a clue. Perhaps, you shouldn't ask customers for a review . . and then whine about the review!

On my birthday my wife surprised me with a total car detail from Mirror Images Mobile. My Land…read moreCruiser has taken me off road all over California and Arizona deserts, and it was filthy. Several years ago I gave up on keeping it clean. The desert dust inside turned the beige leather seats brown, and the outside was covered by a grainy desert patina--soap and water had no effect. I gave up and, occasionally, hosed it down. When I met Mike in the morning, I was skeptical. Boy, was I wrong. He worked on it most of the day and he achieved the impossible: My Land Cruiser looks showroom ready! The sparkles in the opalescent white paint are back, no grainy feel to the paint. The leather looks brand new. Every bit of red and brown dust is gone from every nook and cranny inside and out. Mike's work is astonishing.

My first car had fishy fish juice spilled into it and after detailing it was not only the best…read moredetail I've had it also didn't smell like fish anymore The first card turned out so good I just had them detail my other car right after the first car was finished ! I'll plan on having them do my auto detailing on a regular basis?.

The sweetest guys! My check engine light came on a couple days ago, they were able to get my car in…read morequick and check it out! It ended up being my catalytic converter, they were honest about pricing and didn't try to oversell me, or convince me to get it done right away! As I was leaving, Dale noticed my brake light was out and fixed it on the spot! This will definitely be where I get all work done on my car moving forward! Honest, knowledgeable, and so kind!! My friend who dropped me off to pick up my car came in with an almost flat tire, and they noticed and got some air in it right away.

Friendly guys who got the job done for a very good price. Scheduling was a breeze, I called them up…read morefor a PPI and they fit me in the very next morning. If you want to hang out while your car gets worked on, they have a small, clean lounge area available in the back with coffee and hot chocolate, plus there are restaurants, a coffeeshop, juice bar, and a brewery right across the street. Great experience!

First time getting an inside detail! Omar was responsive (we set it up via email), professional and…read morevery flexible with my fluctuating schedule. My 2018 Accord looks amazing. 100% recommend Purelux!

Never even got a response to my query. If it was sent and I missed it I'm sorry but you don't seem…read moreinterested in adding me as a client.

I came here last minute, as I was driving by, because I needed a pet mess in the front passenger…read moreseat and floor taken care of. They were super friendly and helpful. And it was done for an affordable price for what I was having done. I will definitely return for a full detailing in the near future. Highly recommend!

I went back to this car wash yesterday but forgot that I had visited years ago and left a detailed…read morereview. It seems like not much has changed. I found their website and the deals offered on the website are what convinced me to get my car washed at Santa Rosa ProWash. The manager's special online caught my eye but when I got to the car wash, they said that they didn't offer that anymore (same thing they said to me years ago). It seems that bait and switch is their general MO I ended up getting a full service car wash because I wanted them to clean both the interior and exterior. Surprisingly they did a great job on the interior but the exterior could use another wash already! I didn't have the time or the patience to ask them to run it through again, so I just let it be. My car exterior is mostly clean... I tipped the fellow who cleaned my interior, and that was it. Now I've been here twice over several years and I need to just stick with my regular spot in Rohnert Park. You know the saying, fool me once... They do a good enough job, but for the $45/$50 with tip I paid, and the results I got, I should've gone elsewhere.

Came to this business for a single window tint. I was in and out in under 25 minutes. Staff was…read morevery kind and provided great service.

Great service, great price, great job. Really impressed…read morewith this place. The owner is so kind and he does great work. We got my husband's windows tinted for his birthday. Excellent price for ceramic. When we went to pick up the car, I asked how much it was to do a visor strip on the front window. He told us to make another appt and it would be on the house. Amazing. We will definitely be back!