Maybe good at gutters but bad at windows left my windows worse then before full of streaks could…read moretell after 15 minutes they did not have proper equipment and ability

Reliable, trustworthy and excellent work. I have West Coast Washers booked to clean my vehicles…read moreevery two weeks and they do a great job. Thanks for helping me stay looking sharp!!

Paid for Clay & Wax -- Was Told "Too Old," Then Fixed It Myself…read more 1. Clay Magic & Wax $150 - 1star 2. Seats shampooed $89 - 5 stars 3. Carpets shampooes $89 - 4 stars (they forgot to do the trunck carpet) 4. Headlamp restoration - 5 stars Total $350 plus tip They claimed the dirt and grime that was still left on my car after they detailed it could not be removed yet as you can see it did. I paid for the "Clay Magic & Wax" service and specifically pointed out rough, contaminated areas on my car when I picked it up. Instead of addressing it, I was told the dirt "could not be removed" because my car is a 2013. That is simply not true. I went home, used a basic detail spray and a clay pad, and within minutes removed most of what I was told was "impossible." I documented it with photos and video -- the clay pad was pulling off significant contamination immediately. Now my paint feels completely smooth, like glass -- which is exactly what a proper clay service is supposed to achieve. Let's be clear: * This was not permanent damage * This was not "because the car is old" * This was removable surface contamination that should have been handled during the service The explanation I was given was inaccurate at best and misleading at worst. If I can correct the issue myself in minutes, there's no reason it should have been left behind after a paid professional service. I paid for a clay treatment and ended up doing the actual work myself. I have photo and video proof of everything. If you're considering this place, check your paint carefully before leaving -- because if you don't, you may be told things "can't be removed" when they absolutely can. Since I had to clean the outside of my car which took several hours I would like a $150 refund for the clay magic and wax that I apparently didn't get. Lastly, I have come here for years for the quick car wash and even the quick detailing because it is priced fair for a decent job but when I pay $150 for a job I expect the outside of the car to be clean and to not be fed a lie probably because I am a woman that dirt and grime can't come off because the car is old.

I came here last minute, as I was driving by, because I needed a pet mess in the front passenger…read moreseat and floor taken care of. They were super friendly and helpful. And it was done for an affordable price for what I was having done. I will definitely return for a full detailing in the near future. Highly recommend!

The manager or boss is always so kind and friendly. He always waves and feels like he remembers me…read moreevery time I come through. The pricing is comparable to most Car Wash places, unless you go on the certain days that they have the special. Then it's 10 times more worth it. The guys do a great job. It feels like your car is washed before you even go through the car wash. I would highly recommend coming here. I drive from Rohnert Park to come to this car wash specifically

This review is only for the vacuums: The setup works great…read more Vacuums are FREE and working! I was overjoyed. Would definitely recommend.

While it doesn't have the cheapest gas in the area, this Shell Station has come to my rescue quite…read morea few times when transporting back and forth from Healdsburg. This Shell is never busy. It's always immaculate. Their on-site convenience store offers all the beverage/snacks you could want for a road trip. And it has a clean public restroom. And although I haven't used it myself, this station offers a car wash. So you pretty much have everything you need under one roof. Bonus, it's just a block away from Oliver's Market in the lovely Bell Village shopping center. If you haven't been yet, it's definitely worth paying a visit for your grocery needs or a quick bite.

Better service becuase the lady wouldent let us purchase what we wanted even though we had more…read morethan enough money and she wouldent let us and the lady's hours when we went were around 1:50 and 2 pm and besides that she was really rude and very bad customer service and the day was Sunday July 5th

After a ride thru the Central Valley my car was covered in bugs. Stopped in on a Tuesday afternoon,…read more2 cars ahead of me. Asked how long it would be for a Super Wash: 45 minutes to an hour! Wow. I said I had to be on my way in 45 minutes and they met my request. The lady cashier wasn't helpful and seemed bothered that I wanted to pay. The car sat with rags on the hood for a good 20 minutes - not sure what was up with that. There seemed to be plenty of staff, but not very efficient with running the operation. Good news: the bugs were all gone, car vacuumed and looking much better. Thank you.

Purchased 2 car washes for my son and father for Father's Day. The cashier gave me 2 paper receipts…read morefor each purchase. One a normal receipt and the other said PAID car wash. When my son came a week later they denied him twice. I called and talked with the manager and he told me that I should have asked for a gift certificate. And they would not accept the receipt because we could have already used them , basically calling me a liar. My son told him we should call the police because they took our money and would not give service. He called my son rude. After talking for a while he understood that his cashier should have done things differently and he reluctantly would give us a wash. I told him I no longer trusted him with our vehicles. I will ask for a block on this charge by my credit card company. I will never go back and will tell all my friends. Please beware of this place!

I only use this station as it's close to work if I'm really low on gas there is always new staff…read morethat really don't want to be working here such a shame ! Not sure who the owners are but I don't think they really care or ever check any reviews posted things are always broken

The carwash malfunctioned on my car. the hydraulics for the top roller stopped working so it…read morescraped it all over my roof the entire wash and left soap all over my car. The cashier wouldn't give a refund so I filled out a report but never got a call back. And their voice mailbox is full. The place clearly values profits over customers. be warned, don't go to this Shell. Especially for a carwash.

I really feel pressed about me paying $20 again yall could of just activate it again but instead…read moreyall charged me again which ain't no good in the town hire better works because the people you got are shitbox

OK, stopped for a quick topoff for the 1 hour drive back to Oakland. Didn't go inside the food…read moremart, and didn't ask to use the restroom. I'm really sorry about the 2 star review, but this station isn't planned out very well. If all the pumps are occupied, how do people drive out? Oh, I guess some people can back out. The others squeeze thru somewhere. You should have 1 less island, and space it out more. Then the customer parking is along the wall, and that's probably why people stay at the pumps and no one can get gas. Oh well

I recently washed my car here and contacted their customer service due to a question about the…read morecharges I received on my cc. I was shocked and happy to receive a reply back after leaving a voice mail, yet alone, a kind and extremely helpful one. We were able to discuss the issue via text and resolve it fairly... Something that doesn't happen very often anymore these days. Thank you, Piner Car Wash, for your understanding and excellent customer service and remediation. I'll definitely be back!!

I came here on a sunday. The value is OK, service is terrible! Let me explain, I literally got in…read morethe bay to pre soak, high pressure soap then rinse. And im trying to dry out my car with towels before driving out of the bay to avoid dry spots and here comes the bum manager rushing for me to get out while I'm barely starting to towel dry my car with kids he rushes me out say he's trying to run a business! Just go elsewhere! AVOID!!!!