Maybe good at gutters but bad at windows left my windows worse then before full of streaks could…read moretell after 15 minutes they did not have proper equipment and ability

Reliable, trustworthy and excellent work. I have West Coast Washers booked to clean my vehicles…read moreevery two weeks and they do a great job. Thanks for helping me stay looking sharp!!

I went back to this car wash yesterday but forgot that I had visited years ago and left a detailed…read morereview. It seems like not much has changed. I found their website and the deals offered on the website are what convinced me to get my car washed at Santa Rosa ProWash. The manager's special online caught my eye but when I got to the car wash, they said that they didn't offer that anymore (same thing they said to me years ago). It seems that bait and switch is their general MO I ended up getting a full service car wash because I wanted them to clean both the interior and exterior. Surprisingly they did a great job on the interior but the exterior could use another wash already! I didn't have the time or the patience to ask them to run it through again, so I just let it be. My car exterior is mostly clean... I tipped the fellow who cleaned my interior, and that was it. Now I've been here twice over several years and I need to just stick with my regular spot in Rohnert Park. You know the saying, fool me once... They do a good enough job, but for the $45/$50 with tip I paid, and the results I got, I should've gone elsewhere.

Paid for Clay & Wax -- Was Told "Too Old," Then Fixed It Myself…read more 1. Clay Magic & Wax $150 - 1star 2. Seats shampooed $89 - 5 stars 3. Carpets shampooes $89 - 4 stars (they forgot to do the trunck carpet) 4. Headlamp restoration - 5 stars Total $350 plus tip They claimed the dirt and grime that was still left on my car after they detailed it could not be removed yet as you can see it did. I paid for the "Clay Magic & Wax" service and specifically pointed out rough, contaminated areas on my car when I picked it up. Instead of addressing it, I was told the dirt "could not be removed" because my car is a 2013. That is simply not true. I went home, used a basic detail spray and a clay pad, and within minutes removed most of what I was told was "impossible." I documented it with photos and video -- the clay pad was pulling off significant contamination immediately. Now my paint feels completely smooth, like glass -- which is exactly what a proper clay service is supposed to achieve. Let's be clear: * This was not permanent damage * This was not "because the car is old" * This was removable surface contamination that should have been handled during the service The explanation I was given was inaccurate at best and misleading at worst. If I can correct the issue myself in minutes, there's no reason it should have been left behind after a paid professional service. I paid for a clay treatment and ended up doing the actual work myself. I have photo and video proof of everything. If you're considering this place, check your paint carefully before leaving -- because if you don't, you may be told things "can't be removed" when they absolutely can. Since I had to clean the outside of my car which took several hours I would like a $150 refund for the clay magic and wax that I apparently didn't get. Lastly, I have come here for years for the quick car wash and even the quick detailing because it is priced fair for a decent job but when I pay $150 for a job I expect the outside of the car to be clean and to not be fed a lie probably because I am a woman that dirt and grime can't come off because the car is old.

The manager or boss is always so kind and friendly. He always waves and feels like he remembers me…read moreevery time I come through. The pricing is comparable to most Car Wash places, unless you go on the certain days that they have the special. Then it's 10 times more worth it. The guys do a great job. It feels like your car is washed before you even go through the car wash. I would highly recommend coming here. I drive from Rohnert Park to come to this car wash specifically

This review is only for the vacuums: The setup works great…read more Vacuums are FREE and working! I was overjoyed. Would definitely recommend.

Friendly staff I walked into the convenience store and was created immediately by staff members,…read morefirst thing I noticed was that the store is very clean, everything is neatly organized. The restroom was very clean As well.

Better service becuase the lady wouldent let us purchase what we wanted even though we had more…read morethan enough money and she wouldent let us and the lady's hours when we went were around 1:50 and 2 pm and besides that she was really rude and very bad customer service and the day was Sunday July 5th

After a ride thru the Central Valley my car was covered in bugs. Stopped in on a Tuesday afternoon,…read more2 cars ahead of me. Asked how long it would be for a Super Wash: 45 minutes to an hour! Wow. I said I had to be on my way in 45 minutes and they met my request. The lady cashier wasn't helpful and seemed bothered that I wanted to pay. The car sat with rags on the hood for a good 20 minutes - not sure what was up with that. There seemed to be plenty of staff, but not very efficient with running the operation. Good news: the bugs were all gone, car vacuumed and looking much better. Thank you.

I purchased the Ultimate Car Wash at Mendocino Avenue Car Wash and Detail Center for $54.99,…read moreexpecting a thorough cleaning. Unfortunately, when I got my car back, it was obvious that several areas had been missed. The floor edges, center console, trunk, door pockets, and other interior surfaces had not been properly vacuumed or wiped down. When I pointed out the missed areas, the employees returned to address them. However, the manager came over and told me they "didn't have time" to clean my car correctly and claimed it needed a carpet cleaning instead. That simply wasn't true. The debris was loose and easily removable. In fact, I told him my own vacuum could pick it up, and while we were talking, the employee was able to vacuum the areas without any problem. When I said, "No worries, I just won't be back," the manager actually stopped the employees from finishing the work. That was disappointing and unprofessional. I wasn't asking for anything beyond what I had already paid for. A $54.99 Ultimate Car Wash should not be treated like a basic $10 wash. Good customer service means standing behind your work and making things right, not refusing to complete the job. Based on my experience, I cannot recommend this business. This happened on 7/17/26 at 10 am.

I only use this station as it's close to work if I'm really low on gas there is always new staff…read morethat really don't want to be working here such a shame ! Not sure who the owners are but I don't think they really care or ever check any reviews posted things are always broken

The carwash malfunctioned on my car. the hydraulics for the top roller stopped working so it…read morescraped it all over my roof the entire wash and left soap all over my car. The cashier wouldn't give a refund so I filled out a report but never got a call back. And their voice mailbox is full. The place clearly values profits over customers. be warned, don't go to this Shell. Especially for a carwash.

I really feel pressed about me paying $20 again yall could of just activate it again but instead…read moreyall charged me again which ain't no good in the town hire better works because the people you got are shitbox

OK, stopped for a quick topoff for the 1 hour drive back to Oakland. Didn't go inside the food…read moremart, and didn't ask to use the restroom. I'm really sorry about the 2 star review, but this station isn't planned out very well. If all the pumps are occupied, how do people drive out? Oh, I guess some people can back out. The others squeeze thru somewhere. You should have 1 less island, and space it out more. Then the customer parking is along the wall, and that's probably why people stay at the pumps and no one can get gas. Oh well

I recently washed my car here and contacted their customer service due to a question about the…read morecharges I received on my cc. I was shocked and happy to receive a reply back after leaving a voice mail, yet alone, a kind and extremely helpful one. We were able to discuss the issue via text and resolve it fairly... Something that doesn't happen very often anymore these days. Thank you, Piner Car Wash, for your understanding and excellent customer service and remediation. I'll definitely be back!!

Check out the self car wash on Santa Rosa Ave or the self car wash on Sebastopol road. I used to…read morelove this self care wash. But after new ownership things are taking a slow turn for the worse. The new owners installed air dryers which was great. But that was it. They raised the price to $4.50 for 3 minutes of wash time. They removed the spot free rinse option. I checked 4 different wash stalls and all spot free rinse have been removed and a stop option has been put in for the spot free rinse. Your car is now covered in water spots. The quality of soap they use has gotten really cheap. Pre soak option does not remove the bug spots or tar from your car anymore. It is hard to find an open stall here to wash your car lately. A lot of people either bucket washing their cars in the wash stall. Or drying it with a towel by hand. Never had any of these issues when the 2 older gentlemen use to own it. They need to get the old ownership to show them how to correctly run this place. I will not be back to wash my car here anymore. I wash my car every 2 weeks. This will not be the place to do it anymore.