I had to leave a review because for the price and cleanliness was not comparable to these other…read moreplaces. Everyone was very nice and very quick at their jobs. I will be returning.

Have been going to this car wash for several years but all to often finding the car needs another…read morewipe down otherwise the hard water they use streaks after departing. If not handled immediately the spots harden and the streaks are harder to remove. When complaining, was told there is nothing they can do. His attitude was take it or leave it. But there is: use soft water equipment, use air to blow out excess water and do a better wipe down.

I took our very dirty 4Runner in today for a mini detail. They did a phenomenal job. Car looks…read morebrand new. Very reasonable price.

I took my brand new Audi A7 here today for a quick wash during my lunch break. They said it would…read moretake about 45 minutes so I left my car there and had a coworker drive me back to the office. I received a call once the car was done and pickup was quick and easy. However, once I got home, I looked into my glove box and noticed that my $120 bottle of Dolce and Gabbana perfume was missing. Mind you, it was there when I used it before going into the office that morning. I called to explain the situation and was told I would get a call back. Do I really expect this business to admit that one of their employees stole a brand new bottle of perfume from my car? No. Do I recommend this place? No. Will I be a returning customer? HARD NO! Take your business elsewhere unless you want to pay to let a thief into your vehicle. I hope the employee/thief's girlfriend or wife enjoys the new bottle of perfume. You're welcome.

Wow I am so glad to have discovered this car wash. As a glorified chauffeur to my kids, car needed…read moreserious interior detail -- there was granola, ketchup, dirt all over. The crew noted it was totally manageable as an All Star, and we even added a separate service for floor mat and carpet cleaning. I was grateful for the tailored approach. It was a rainy day so I skipped the wax but am beyond pleased with this much needed interior TLC. Highly recommend!

Sincere, genuine and very welcome. Great service! Did a great job on cleaning the interior of my…read moreLexus. I would recommend this place if you want fast, quality and get the job done. I'll definetly come back for sure! Its on i10 and silber, very convenient. Great price, wash and cleaning included

I recently had my SUV/van detailed at the Diary Ashford branch and paid $154.99 ($58 for the engine…read moreand $96.99 for the interior). First, I want to say that the actual cleaning work was excellent. The engine looked great, and the rest of the interior was cleaned very well. The staff clearly knows how to detail a vehicle. Unfortunately, what happened afterward left me disappointed. When I noticed that none of the seat belts had been cleaned, I asked about them. I was told that seat belts are not considered part of the interior detail and that I should have specifically requested them. I was then quoted $5 per seat belt to clean them. My Toyota Sienna has 8 seat belts, which would have added $40 to a $96.99 interior detail. For me, this wasn't about the $40. Even if the charge had been $1, I still believe seat belts are part of a vehicle's interior. They are touched by every passenger who rides in the vehicle, just like the seats, carpets, dashboard, door panels, and windows. What surprised me even more was being told that I should have asked for the seat belts to be cleaned. As a customer, I don't believe I should have to provide a checklist telling professional detailers what is included in an interior detail. I shouldn't have to say: Please clean under the seats. Please clean the original carpets. Please clean the dashboard. Please clean the windows. Please clean the door panels. Please clean the seat belts. I expect trained professionals either to include those items as part of an interior detail or to clearly explain any exclusions before the work begins. After I expressed my disappointment, the staff offered to clean the seat belts for a lower price...flaaaag...they knew forcing unwanted business on their clents was wrong! I appreciated the gesture, but by then it wasn't about negotiating a discount. It was about the principle and the expectation of what an "interior detail" should reasonably include. My Sienna had extra carpets that should have lead to an extra cost but they were cleaned without any additional pricing. The quality of the detailing itself deserves praise, which is why I'm giving 4 stars instead of fewer. My hope is simply that the business either includes seat belts in its interior detailing service or clearly informs customers beforehand that they are considered an additional charge.

Great hand car wash in the Pearland area. They have many options and price points. Make sure to…read moreunderstand what you really need as they will try to upsell you for sure if you're not careful. I got it right as they opened on a Saturday but there were already several people here waiting in line. If you plan on getting the Super Clean level just plan on being here for at least 90 minutes. They have lots of indoor and outdoor seating. So bring a good book or a pair of headphones to listen to something to kill time! Bring a snack too! There isn't really a place to eat in walking distance. I'll be back for sure as they do a good job and it's worth the time and money so long as you get here early enough.

i don't know what kind of military-grade technology they're using here, but my car now looks ready…read morefor a Fast & Furious movie. The crew attacked the dirt like it personally offended their families. At one point I heard dramatic music playing in my head while they vacuumed. I won't betray them

So I'm rolling through the Branch and noticed my black car had taken on a yellow cast from all the…read moredamned pollen on it. That just will not do. Knowing how much the drive-through car washes damage the paint and leave water spots everywhere, I did a quick search for hand car washes in the area. Well, what do you know. There's one just down the block! Drove up to the address listed and found what appears to be a long-forgotten Sonic type restaurant in what we will call an up-and-coming area. The sign says car wash though, so in we go! I pull up to a guy sitting in a lawn chair who rises as I approach... "Car wash?" "Yessir!" We discuss the various packages and I select the Q-Tip as it's the basic and I'm just trying the place out. He takes my car and I step inside. The waiting area is clean with chairs and stools along the windows so you can watch the progress on your ride. The manager walked in and gave me the run-down on what to expect. He then charged me for the service and went out to assist the crew with the wash. While I sat on a stool near the window playing a mindless game on my phone I noticed a frenzy of activity around my car. All the doors were open and three people were ducking in and out with hoses and rags and miscellaneous cleaning devices. Work was clearly being done. Now keep in mind that this was an overcast day and I was the only customer there, so YMMV, from arrival to completion was only 20 minutes. Manager man walks in to let me know my car is ready and I head out to inspect. They knocked it out of the park! Outside - clean Inside - clean I'm not talking about a quick wipe-down kinda clean. I'm talking clean clean. They even removed some crusty dog slobber from the back seat. I laughed to myself when I noticed, because they had no way of knowing it was dog slobber. Don't judge me, bro. All in all, it was a solid value. Not the cheapest car wash, but definitely worth it. Go treat your car. It deserves it!

Finally found a good, local & low key hand car wash! They did a great job with cleaning my car and…read morethey work fast. I sat at the Taco shop nearby and they were done with my car before I finished my nachos. Great service and customer service.

During the car wash, they broke my phone holder and damaged my car's air vent. When I brought it to…read morethe manager's attention, he was rude, dismissive, and tried to intimidate me instead of addressing the damage or offering a solution. The customer service was completely unacceptable. I will never come back and would not recommend this place to anyone.

I'm back for my second membership! They were running a special--$1 for the first month and then…read moreregular pricing after--and of course I signed up again. The older gentleman at the kiosk helped me get set up, and he was so sweet and helpful. I didn't catch his name, but he was awesome. While I was vacuuming my car, Richard came over and offered to help remove my old stickers from their car wash and some previous ones, too. He handled it quickly and efficiently, which I really appreciated. All around, I received great customer service today, and that makes a big difference. Happy to be back!

This place said they would replace the back plastic cover on drivers side mirror as it tore off the…read moreplastic on the back of the mirror on my truck going through the car wash. They said they were going to fix it, took down VIN number, and information, but after 2 weeks said my truck was to old and they were not responsible for it. I will therefore fill a complaint with the BBB. If that was the case, they shouldn't of said they were going to fix it in the first place. They even taped it up. DO NOT GO TO THIS PLACE! The manager doesn't have a clue on how to proceed with this if it happens, just goes by protocol, calls district manager, owner, etc. Gave me the big run around that their mechanic was going to replace it, then throws a big excuse as to why they wouldn't do it 2 weeks later.

Probably the worst car wash place I've ever been to in my life. The employees are extremely off,…read morewhen i would ask people questions, it's like i was talking to a wall.

Always great and they are always attentive to my needs. I love the towels and the little blower for…read moresmall crevices. Cedric and the gang are all great.