I took our very dirty 4Runner in today for a mini detail. They did a phenomenal job. Car looks brand new. Very reasonable price.

I took my brand new Audi A7 here today for a quick wash during my lunch break. They said it would take about 45 minutes so I left my car there and had a coworker drive me back to the office. I received a call once the car was done and pickup was quick and easy. However, once I got home, I looked into my glove box and noticed that my $120 bottle of Dolce and Gabbana perfume was missing. Mind you, it was there when I used it before going into the office that morning. I called to explain the situation and was told I would get a call back. Do I really expect this business to admit that one of their employees stole a brand new bottle of perfume from my car? No. Do I recommend this place? No. Will I be a returning customer? HARD NO! Take your business elsewhere unless you want to pay to let a thief into your vehicle. I hope the employee/thief's girlfriend or wife enjoys the new bottle of perfume. You're welcome. read more

I was there yesterday 08-12-2021, I spend $91 plus $20 tip and they disappoint me so much, I admit my car is a lot cleaner before I brought in there but for how much I payed I would thought my car would be completely clean. This is my first time also my last time. read more

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No one have yet to reach out to me! And boe the general manager and his managers are refusing to let me watch the camera after they were the ones to volunteer this option when I first bought it up. But now all of a sudden they don't have the footage from that day. Horrible owners to not have even reached out to me. read more

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I got a platinum package; for black wax(which SUPPOSEDLY would cover small stretches on the body of the car) and not sure if included shampooing the seats. But not even vacuum it properly they were able to do so. The moment I opened my car's door I could see dirty on the driver side. No signs of having moved the mats to clean underneath them. I mentioned it right away, they then pretended of touching up but they pulled the seat to accommodate to whoever cleanings height and when I adjusted back; there was dirty everywhere. I rarely write reviews but I think that paying almost 70 bucks; my car would look CLEAN! I would not recommend this place unfortunately. read more

I decided to take a risk and go to a a new car wash. What a mistake! I didn't check underneath my car rugs & they didn't even lift my rugs to clean underneath! All this dirty under the rugs still i can tell they didn't even attempt to lift my rugs. I read all this wonderful reviews to have such a bad experience. read more

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The guy tried to upsell from the standard hand wash and vacuum. I politely declined and informed him I have BMWs interior clean products. So then he states "well I'm going to charge you an extra $10 for the extra dirt on the mats." I am writing this review in their parking lot along with my current mats. Thank you for losing a bi-weekly customer. This guy just walked away when I informed him I wouldn't pay an extra $10 to vacuum my mats. read more

Platinum Auto Spa - Passenger mats. Just needs regular vacuum. - Car Wash Near Me - Houston, Texas

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Platinum Auto Spa was discovered after I could not make it to the hand car wash that I usually go to, due to it being full. Well, I've made 2 visits so far to Platinum. They've done a great job both times. The experience is painless. I was greeted both times upon arrival. The waiting area is indoors, with drinks for purchase while you wait. The staff is pleasant and the waiting area is well kept and comfortable for waiting. I price is pretty standard for hand car washes. I have no complaints about this place. read more

Greatest car wash in Texas! Every time I come to Houston I have to stop and get my truck washed here. Great service and clean shop.

They opened a car door next mine and completely chipped of the paint off my car and mention the dent and terrible job cleaning my car, didn't even clean the interior. Don't even bother coming here, waste of money and time. Not to mention they stole stuff out my car read more

Platinum Auto Spa - Car Wash Near Me - Houston, Texas

I have come here several times now and the staff are always pleasant and welcoming when I arrive. I came close to closing today and I couldn't tell. Like always staff were pleasant and genuinely customer service friendly! This has became my go to to get my car washed!! See you soon!! read more

Platinum Auto Spa - Car Wash Near Me - Houston, Texas

This place is a scam! Manager makes up whatever prices based on how he feels. I saw at least two customers get up charged unexpectedly. Stay away!! read more

I had a groupon for this place and finally used it. Honestly I would've paid full price without the groupon as well. My car looked amazing after the clean. They took their time on my vehicle in and out. Very impressed and will be coming back. read more

Great service, friendly staff and did an excellent job on my VERY dirty car! I was shocked at how quick they were for a hand wash. The inside was cleaned like new...include gunk I had collected in cracks and crevices over the past four years. read more

Platinum Auto Spa - Car Wash Near Me - Houston, Texas

Great work on cleaning both my wife's Explorer and my Raptor. Especially given that both vehicles are black.

They have price list posted but charge more if they think they have to vacuum a little more. If I wasn't in a rush, I would have gone somewhere else. It will be the last buck they make off of me read more

This place gives an amazing hand wash. 31$ and my car looks better than when I bought it.

Platinum Auto Spa is under new ownership and they are doing a great job. Their employees work very hard, look things over closely and take their time to make sure the job is done well. The manager and part-owner Bo is on site almost all the time. The service you get here for your money is so so far superior to other places. I have a monthly membership at Mr Screw You Over and they suck. It's very hard for businesses like this to find good employees due to the economy so if you come here please be generous with your tips! read more

Happy Mother's Day. Good wash and wax. I would definitely go back. Israel spoke to me about ceramic coating but when I asked about other products he didn't hesitate to direct me to other businesses. I always give business to people that don't try to oversell or up sell. read more

Platinum Auto Spa - Car Wash Near Me - Houston, Texas

Great service!!! Very happy with how my truck was washed. I use to take my truck to mister clean and I'd pay for the detail service and they would always leave spots of dirt and trash and my dashboard will still be dusty. Went to platinum auto spa and everything was cleaned perfectly and no more dust on my dashboard read more

My car looks amazing! Fast service! Great customer service! Could not be happier! Will definitely be back!

I truly appreciate ppl who stand by what they say! Unbelievable hand car wash.Texans game, beverages, awesome customer service!! This place Deserves 10 Starz! Best car wash in town, low prices got me hooked. read more

Today is July 8, 2020 I went to a location to get a gold car wash in Houston on South dairy Ashford and briar Forest I had purchased a gold package car wash on Groupon for $20 the original package for a gold car wash I believe it's $31 when I arrived at this car wash they looked into my car And told me I needed to pay the extra $20 to vacuum an extra eight for a shin solution (Better than armor all ) for front and back an extra eight dollars for the dashboard altogether I would have had to pay a extra $36 on top of the $20 that I paid from Groupon that will make total Of $56 altogether what I am very agitated at is that it was not told to me or in the directions of Groupon that you will have to pay extra to get your car vacuumed out correctly I went to the manager and I told him this is not excessive vacuuming this is regular vacuuming and I don't want to pay the extra $20 he then told me that he do not get paid from Groupon and I strongly advise him that this was not my fault and it should be put into the fine print because I do read very wellI refuse to pay the extra $20 so he did not compensate me for my Groupon voucher but what he did tell me was to get a refund from Groupon I feel that this is not good customer service and he also told me that he was the owner so I advised him to put in fine print on Groupon on what to expect when going to the car wash then he told told me to leave his establishment because this is his business and I also told him that this is my money so I would like to be able to express the way I feel about my money (this is when he told me I was disturbing his business) as well as he can express how we feel about his business read more

This place is brand new & I can't believe I never saw this place! They've now updated the exterior cosmetics including their sign so you know it's here! This is my first time getting a car wash, my boss comes here all the time and highly recommends them! Because of their grand opening I was able to take advantage of their grand opening special - all inclusive to vacuum, wash, hand dry, and polish for $15! Can you ask for anything else? I'm glad I was able to take advantage of the special! Regardless of special or not, I will be coming here from now on to get Lola washed! They're close by my job and it's conveniently located in the heart of the energy corridor which is of course my home! read more

Why advertise 6pm closing I get there at 3:50 pm and I'm told they closed but yet washing cars. And I called 20 minutes prior and was told to bring my car in. Will not ever take my bmw here horrible service read more

We had our one year old mid size SUV washed and waxed last week. The vehicle looks like it did on the dealers lot, The inside looks great. We picked the upper level choice of three. I like that you can tip at the register. Some car washes charge me four a full size SUV Platinum does not. The prices are reasonable, I will no longer wax my cars at home. read more

Israel and his team did a fantastic job detailing my GTI. Will definitely be returning monthly.

This place.... Wow!! They did such an amazing job on my auto detail. It was cleaner when I got it back than it was when I bought it! They were helpful, and take great pride in their work. I will be visiting again. Thank you! read more

Platinum auto spa is a perfect place to take your car if you're someone who cares about a good quality wash along with good customer service never disappointed when I leave this car wash. read more

We take all of our company fleet vehicles here to get detailed. It is very important to us that the vehicles are done well and that the service is great. Platinum exceeds expectations in both of those manners. All of the staff is very friendly and they work quickly while cleaning very well. Highly recommend for a wash! read more

Made a appointment to do a deluxe detail at 9 30 on sunday, today. Place was closed. Makes sense cause the weather but i wasn't aware nor made aware of. Now i get to sit in my dirty ass car for longer with no way to make a new appointment till tommorow. Thanks for wasting my time auto spa! I would go elsewhere but i grouponed with you guys based on review. You should have your people explaining this closing for the day despite making appointments crap, especially for people spending 80 to 100 for a cleaning. 2nd time ive had an issue at this place and i never even got to park in yalls lot. To top it off yalls "customer service email" is a joke, i send a email to you and what do i get? A automated response saying the email doesnt exist. Just wow read more

These folks are absolutely the best. They are extremely meticulous and thorough. They are very customer focused and treat customers with appreciation. Thank you so very much. What an excellent team. Ted read more

I was about to purchase the gold package on Groupon, but after doing very little research I've come to warn y'all this place is a scam. Lol based off of about 20+ reviews from Yelp, google etc... they all say the manager/owner always ups the price lol. Just wanted to warn people because I was about to take an L too. Lol read more

We had our car detailed after a beach trip and the car looks brand new! They did an awesome job and even found my husband's money clip that he had lost 4-6 months ago. They returned it with his cash and credit card still in it. Such nice hard workers and they even got a stain out of a carpet that no one other detailing company bothered to try. Please support our local companies and this one is a good one!!! read more

I drive by this place every day on my way home from work, so I finally stopped in yesterday. Decent prices (I got the Gold Wash) and they did a wonderful job! The customer service was great, and my car looked so good I can back today with my husband's car. Definitely recommend this place!! read more

I had been kept waiting in the parking lot for over 20 minutes after the time they told me to be there. When it was ready they started asking me about a tip. I don't appreciate that and I declined (initially). About a week later, I had to check my spare tire for a pending sale of the car and found about 1-2" of standing water (clear) in the wheel well. I called and they said it happens and its usually a leak in the trunk seal. There was fresh looking mildew under the trunk lid but no sign of long term water leaks. I took the car through a high pressure car wash and no leaks in the trunk or water at the seal....draw your own conclusions. read more

I personally was my car here so I recommend a friend to go there to have her cash washed. I was so shocked when she called to. complain about the horrible service she got. paid $26 only to have only the outside of the car washed,they refused wipe down the interior or even vacuum the floor. I was so disappointed. To think she gets a much better service at nearby location for less is just disgusting. I'm definitely not coming back here. fix your customer service personnel read more

I have a black car..brought to this car wash with no scratch marks on my driver side door.. Next day I noticed scratch Mark's thru the paint that was not the before..Tried to talk to manager he had every excuse in the book..like they stand up to wash the cars...impossible when the lower part of the car had to be washed unless the person washing was a midget...now that has to be repaired by me...just a warning look over your car before you leave..dont trust that it will look the same without scratches before you brought it to be washed..the reason for a hand car wash is to leave with deep scratches. read more

This place is under new management since opening back up and for a customer who used to go here every two weeks before the stay at home order the new ownership is going to lose out took my car to get washed still had spots all over the car horrible job vacuuming they was supposed to clean the inside of the car dust was still everywhere stuff still in the cup holders it was like they never touched inside the car when I went back to discuss the issue all the guy told me that it was under new management like that was a reason to not have done the job correctly it sucks cause I really like this place but I will not be going back or recommend anybody to horrible service like that read more

I dropped my car off to get washed, when I came back to pick up. My weather mats were missing. They put my mats in another car. Long story short, they ended up and by they I mean the guys there because they did not want to call the manager/owner as much as I told them. They ended up paying me but 3 days later. Also, the day of, the guy there raised his voice at me because I didn't want to receive $100 as if weather mats cost $100. Crazy! One of the guys had anger issues (the one that raised his voice at me) because I can see him inside hitting the counter as he was talking to the other guy and then the way he raised his voice at me, etc. I don't know who is the owner or manager but they really need to do a better job! Not a good look at all for this business, super unprofessional. On top of that, the other guy says "oh I'm sorry he's just mad because this happened earlier" so basically they had misplaced someone else's mats. Smh. Just horrible... read more