I have been going to Sugar Fix for a long time. Dr. Brittany and her staff work hard to make each visit a very professional, but relaxing experience. She is very knowledgeable and also kind and helpful. I would highly recommend Sugar Fix. read more

Dr. Dickinson and her staff are absolutely lovely. As others have mentioned, the office is more similar to spas I have been to as opposed to dentistry offices, complete with sparkling water, a warm neck pillow, and Netflix at your chair. Although my experience was lovely, as others have mentioned, it is astonishingly overpriced. I came in for a brief consultation (less than 30 minutes) and was charged $190.00. Sugar Fix's estimate on my basic dental work was over 200% higher than the price of the same work at another reputable dentist's office down the street that I recently consulted with. It is also atypical in that the cost of service is due up-front and out of pocket, to be later submitted to insurance for reimbursement (which I assume will decline to cover most of Dr. Dickinson's services, as it is apparent that she suggests whichever treatment is most expensive and/or cosmetic alternatives to optimize profit). If you are willing to pay thousands more at the dentist for a boutique atmosphere and a bottled water, I would highly recommend Sugar Fix. Once again, they are lovely, but the prices are laughable. I will personally be opting to forgo the $5 worth of freebies and will be going elsewhere to receive the same services for half as much (or next to nothing at dentists where insurance may actually be applied). read more

I used to come here and recommended it to people back when I did. The dentist was friendly (it's a new dentist now) and the place was cute however very expensive. Back in 2017 I got an on-site crown and paid double the price at this facility because the crowns are done on site, less hassle, and easy. I have other crowns not done here that are older and no issues ever. My crown that they put in recently fell out. I called to see if they would put it back in (thank god I didn't lose it or swallow it's worth over $2500) and should last very long. They informed me they can not do it for free it would cost $250 to put in. It's crazy as my other dentist is WAY cheaper (one reason I left this practice their prices are insane) and it feels like a pink pretty spa but you pay for it on everything. It's sad they won't honor their work especially a crown should be guaranteed and put it back in for free (or a very small fee) as crowns should last way longer than this. My other dentist said they would do it for less than half the cost they wanted to charge me. All they do is cement it, literally takes 5 minutes. Beware you may like the look of the place, the Netflix and the sodas they offer, but the business values and their price gauging is not worth it! You choose. read more

There are two kinds of idiots in this world - those that leave a mattress in the middle of an alley, and those that try to drive over it. Unfortunately, I fall into the second category. There are also two types of strangers - those that will help the idiot with a mattress under their car, and those that will only gawk and stare at the debacle that unfolded. Luckily for me, the staff of Sugar Fix Dental Loft is in the first category. This morning on the way to work, I made the (unwise) decision to try to drive over a mattress that was lying in my alley, and it got seriously stuck underneath my car. While I was trying to get it out, one of the employees from Sugar Fix noticed my dilemma while watering the flowers out front, and went completely out of her way to help. Along with another one of her colleagues, I was able to get the mattress loose and safely out from under my car. Without their help, I probably would have lost hope and abandoned the car while trying to figure out where in life I went wrong. Seriously, the two workers from Sugar Fix were incredibly helpful, and I honestly would have had a much worse morning if it were not for their assistance. They went above-and-beyond, and I am seriously considering switching my dentist solely because of their assistance. If they care that much about a stranger's car, just think about how much they must care about their patients' teeth! read more

While it's very comfortable and relaxing and probably great for a cleaning now and again, unfortunately the dentist just isn't very good. Her work is sloppy and crowns/fillings fall out quickly and break. They are also quite expensive and don't take insurance. Though they will help you get a credit card to pay it off. read more

This is the best dentist in Chicago. They are friendly, accommodating and make sure you are comfortable throughout the entire visit. They give you warm neck pillows, a blanket, netflix and noise cancelling headphones. I typically hate the dentist but truly enjoy coming here! read more

Love sugar fix dental! I have anxiety at the dentist due to a bad experience, as soon as I walked in the front desk was so friendly. The entire staff is very sweet and personable. It's like going to a spa but for your teeth :) highly recommend!! read more

went in here for a consult that i was quoted $50 for. decided not to get treatment (crowns or veneers) due to grinding. was offered treatment for that but have had it all in the past with limited effect. soo with no treatment they charged $190! was not expecting this. they told me they were up front about the cost but they absolutely were not. read more

The office is lovely and staff is kind. All the fancy amenities you would expect from a boutique office. As others have mentioned, my new crown cracked and part of it has fallen out in less than a year. If you think you will only need a cleaning and can front the cost, this is an adorable and comfortable place. If you're more accustomed to having costs discussed in advance, no cost cleanings when your insurance covers them (rather than reimbursement filed and getting a check mailed to you several weeks later-- no option to have the check sent to the office towards future work), and insurance billed for you in advance and paying the balance at the time of procedure, you'll be more comfortable somewhere else. read more

Everything about this practice is amazing. Dr. Emery makes you feel welcomed and relaxed, and the entire staff goes out of their way to ensure your comfort. The office is beautifully decorated as if you've stepped into your favorite spa. The entire process of your appointment is well thought through and it shows. From the professionalism to the small details (Netflix...cashmere blankets!) you will be happy to call Sugar Fix Dental Loft your new dental home. read more

Sugar Fix Dental Loft - Cosmetic Dentists Near Me - Chicago, Illinois

Dr. Brittany has made the transition of the Sugar Fix practice from Dr. Emery to her, seamless and at the same high level of caring service and attention that always existed at the practice. I continue to feel that my dental care is in the best of hands now with Dr. Brittany leading the Sugar Fix team. How fortunate that there is someone with her skill and ability to continue providing for Sugar Fix patients such as me the care and treatment to which we have become accustomed. Donald L. read more

Love Sugar Fix! I used to be very anxious at the dentist and they've made it a relaxing experience. I trust their expertise and really appreciate the environment they've created. read more

I have a formerly chipped tooth with dental bonding. They bonding broke off over the weekend because I've had it for over a decade. Dr. Brittany did an amazing job constructing a new one. It honestly looked 1000% better than before it broke off. She also did a gum test on me. Usually I dread this because it is so painful but she was very gentle and quick, while being thorough. Aside from the treatment, you also can't go without noticing the thoughtful details her team puts into your visit to make you feel the most relaxed & comfortable you can be. I'm really impressed by the level of service that Sugar Fix provides. read more

Not to brag, but I've had quite a few cavities. My teeth have gone through a lot, and I've been to several different dental practices throughout the city. Dr Emery and her team at Sugar Fix are by far the BEST I've ever been to, especially when it comes to patient comfort. Despite (or maybe because of) my extensive experience with fillings, I'm always a little anxious about having one done. The sound of the drill makes my skin crawl, and I can never fully relax in the dental chair. I shared my anxieties with Dr Emery and she was very kind, gentle, and patient, ensuring that I was profoundly numb and comfortable. The office is designed to look more like a spa or salon than a typical dental practice, and there are nice little amenities, like Netflix during your treatment and warm lavender neck pillows, to help make you feel at ease. Sugar Fix doesn't take insurance, so you have to pay the full price of treatment upfront, but they will work with your insurance company to get you reimbursed. Though the amount you get depends on your insurance, I've found that seeing Dr Emery does tend to be more expensive than seeing an in-network dentist. That being said, it's worth it to me. I no longer dread going to the dentist. I highly recommend Dr Emery and Sugar Fix to anyone looking for a kind, caring dentist! read more

I have been going to Dr. Emery for all of my teeth needs for quite sometime now, but recently had a whole new appreciation for all she and her team does. I was on vacation and chipped a crown on a tooth. She got me in the day I returned and not only did a consultation at the end of the day, but made me a whole new crown! She and her team stayed late to make sure my new crown fit perfect and I was set and ready to conquer the world with my teeth before letting me go. I can't thank her enough for all she does and making sure her patients are comfortable and at home. read more

I went to Dr. Emery for a cleaning and consultation on various procedures I've been putting off (whitening, fillings, crown replacement). I chose her office based on the excellent reviews here. I really did enjoy that atmosphere of the office. It was a very pleasant experience and I'm sure that Dr. Emery does great work. However, I was very disappointed that their office does not accept insurance. If I had known that, I wouldn't have gone in the first place. I paid for my cleaning, x-rays, etc and now have to be reimbursed from my insurance. Moreover, I took Dr. Emery's quote for my dental work to my previous dentist and am having the same work done for 60% of the cost Sugar Fix quoted. This is a great place to go if you don't have dental insurance you want to use and don't mind paying a premium price to have your work done in a spa-like atmosphere. If you are at all price sensitive, you would probably have better luck elsewhere. read more

Without question, the best dentist I've been to in town. This will be the 3rd one I've tried, so I guess what they say is right. The "check-in" for first time patients is easy and automated using a tablet. The waiting area is more like a coffee shop or upscale clothing boutique then a doctors office. Once back in the treatment room, it's readily apparent that the facility was designed with patients in mind. There is a flatscreen tv (with Netflix) and a Bose headsets. The teeth cleaning was standard, but Dr. Emery and her team make you feel comfortable. Dr. Emery did the entire check-up, including cleaning, which is a nice change from previous dentists, and took time to explain everything and answer questions. Overall, a wonderful experience. read more

Painless. Fantastic service. They make you feel comfortable as soon as you walk in the door.

First off, best dentist I have ever been to. (And trust me, moving around every 5 years; I've seen a lot of dentists) Dr. Emery made my experience comfortable, and her assistants made sure everything was okay for me as well. The amount of care is outstanding. After telling Dr. Emery about my lockjaw problem, she made it super easy and smooth to work around my painful jaw. She explained everything to me, and let me know what she felt would be the best treatment option for me. And I agree, your smile is everything, and it should be taken care as such. I will say one thing about the bill. I work at a medical center, so I see where her stand point is. Her policy is written clearly on her website, and it is a courtesy that they offer to submit your claims for you. As far as paying up front, it is very smart for her to collect the costs at the time of your appointment, it helps you to know that you do not owe a bill, and she doesn't have to worry about when she'll be receiving the payment from your extensive visit. Everyone's insurance is different, so receiving your claims, and reimbursing you, may not come out to the full amount that you originally paid. For me, my insurance is out of network, so I do understand that I will not get every penny I paid back. With deductibles, and co-insurance, there is no guarantee that they will know how much you receive back, that is something that you have to take up with your insurance. Otherwise, they do give you options in which you can choose to pay. I love the care that she has already provided me, and I look forward to continuing the treatment plan she has for me. All in all, give her office a call if you have any doubts or questions. They answer right away, or if the office is closed, they get a hold of you fairly quickly. I will say, it was wonderful not to have a panic attack in the middle of a cleaning. That's huge for me. read more

Always a great experience at Sugar Fix! It's like visiting the loft of a fabulous friend with great taste and the highest standards of comfort and hospitality. From the warm neck pillow to your personal Netlix ready smart TV, you barely feel like it's a dental appointment. Dr Brittany and her staff are wonderful...warm, professional and thorough. I highly recommend Sugar Fix! read more

Dr. Emery is incredibly talented, and I highly recommend her to anyone who is looking for top notch dental care. I came to her with what seemed like an endless list of problems and she took such excellent care of me in a minimal amount of appointments. I had put off a lot of much needed dental work because of bad experiences in the past, but I knew from the moment I walked into her office that I was in good hands. At Sugar Fix, they have a way about them that lets you know they truly care about their patients. They made themselves available in emergencies, and always followed up to make sure I was feeling good the next day. As if all of that wasn't enough, the office is super comfortable and very up-to-date. They offer you warm neck pillows and other amenities to boot. Going to the dentist is no longer nerve-racking. Ok well maybe a little, but Dr. Emery makes it as little as possible! I was really lucky to find Sugar Fix. read more

Dr. Emery did a fantastic job at my recent appointment. The office and staff are great and I'll be recommending to others!

This is a great dental office based on their non-insurance/cost related services, technology offerings and making what is usually a stressful visit into something more relaxing. However, I have to give them less stars less than they deserve for the following reasons (which I also see other complaints about): - COST is exorbinant. After speaking with my insurance company, which allows for a pretty high allowance for services and Sugar Fix is way above that. - Before doing services they should check with insurance companies to see what is covered and provide that information to the patient. They have plenty of friendly staff to provide this service. read more

I truly enjoyed my appointment at Sugar Fix Dental Loft. For anyone who has every been fearful of the dentist for any reason, or someone who has put off their appointments, this is the place for you to be. Just by walking in, you are immediately greeted by a friendly staff and inviting atmosphere. When you do have your procedure, the option of sedation will help ease you into a comfortable space where you don't feel any pain and barely remember what happened at all. After your procedure, the staff will call you to check up on you while you're at home and make sure you're okay. Dr. Jessica Emery and her staff go above and beyond to ensure that her patience are not worried and have a pleasant dentist experience. If you want to totally lose your fear and anxiety of having dental work done, and if you want the most pleasant experience ever, do your smile a favor and book an appointment with Sugar Fix Dental Loft. read more

Dr. Emery and her staff always go out of the way to make sure you have an exceptional and comfortable dental experience. I have moved a good bit and finding a dentist that you are confident in and creates an environment which is pleasurable and service driven is a luxury. My son and daughter in their early 20's have recently gone to Dr. Emery off of my recommendation and have both commented on how thorough and comfortable their visits were. If you are looking for a dentist or have been unhappy with your current dentist you might want to give Sugar Fix a ry. Greg T. read more

This was by far my best experience at any dentist, and unfortunately I've been to many. My teeth are an ongoing battle, and the ladies at Sugar Fix made me feel right at home. I have never been treated so nicely at any dentist office. Dr. Emery and her staff are amazing. They provided me with treatment options, and when I chose the less expensive route, they still gave me their very best. Dr. Emery took a bonding disaster on my two front teeth and transformed them into perfection. She takes so much pride in her work, it's incomparable. Her team provided me with a warm scented neck pillow, a fuzzy blanket, Bose headphones, and control over the Netflix. I was completely at ease. It was fantastic. The work done was impeccable, the office is like being at a spa, and the staff are so incredibly kind. This was without a doubt money well spent. read more

Honestly, I cannot day enough about Dr. Emery and her team. I am in Chicago for a short time and had temporary veneers put in from a Doctor in my hometown. The temps came off and I could not be seen in public with the way my teeth looked. I found Dr. Emery from her amazing reviews. They were able to get me into her office immediately and she saved my life! She glued my temps back in, made me feel so much better and took care of me. Her staff was professional and everyone was so kind. I cannot tell you all enough how much this meant to me. A practice getting me in immediately, and doing a fantastic job like they did is so lucky. I now have my favorite doctor in Chicago and a bright smile! Thank you all so much for taking such good care of me! read more

THE BEST dental experience of my life. (I've been more times than I'd like to admit) Sugar Fix feels like a spa that provides a teeth cleaning! I can't stop raving about it to everyone I know. They provided a warm neck pillow, blanket, chapstick before the cleaning and NETFLIX. The staff genuinely get to know their patients and their customer service is top notch. They also offer a teeth whitening bar next door. SWITCH YOUR DENTIST ASAP. Dr Emery is Top Notch. read more

Sorry but it's overpriced, and the treatment proposals are very aggressive - i.e. things you probably don't need and might regret getting. Besides the bills, my new filling was painful for months afterwards. read more

What can I say...except that I am no longer afraid of going to the dentist?!?! Dr. Emery and her staff have made me unafraid and actually excited to come to the dentist. Over a decade ago, I had a horrific experience with a root canal (one without enough Novocain) done at another dentist's office and still have nightmares about it! It took me years to visit a dentist again. I made an initial appointment at the Sugar Fix and feared how many cavities, I would need filled in (OR WORSE)! I went in for x-rays and they revealed I had 7! We set up the dates to do one side at a time and ended up filling 10...Yes, 10- a few were hiding!!! With their calming personalities, comfortable set up and their flexible payment methods, I went through the process and survived! A few years later, I decided to do Invisilign with them and eventually had veneers put in for my huge front gap (Huge to me, not others)... Never looking back or fearing going to the Sugar Fix or seeing Dr. Emery and Lainey, I look forward to my 6 month visits. When I tell my mom this, she can't believe it, since I have always hated dentists growing up...Thank you for Dr. Emery, Lainey and until most recently Amy! I have a beautiful smile and now a healthy one, too! I hope she never retires ;) read more

So grateful for these ladies. I started visiting Dr Jessica under somewhat emergency circumstances, and her thoroughness and attention to detail as well as her care and ability to explain everything to me step by step has helped me decide to make this my new office of choice for my dental needs! I have had a hard time (until now) finding a dental support team that left me feeling confident in my care. Not only have I found my dental home, but I now also feel confident referring Dr Jessica to friends as I know she will take the utmost care of them just like she has taken care of me. Thank you Dr Emery and Sugar Fix! read more

I was very impressed with Sugar Fix. Immediately upon arrival the receptionist offered me a beverage. They also offered me other spa like amenities like a hot neck wrap and blanket. During the cleaning, the patients can watch Netflix -- which certainly made the time pass quicker. They also provided me with a goodie bag at the end of dental care items and cleaned my retainers. I highly recommend this place! read more

I read the reviews, reviewed the website and completed the online request for an appointment. Someone from the office phoned the next day to obtain info and set the apt. It was a pretty humiliating experience. Her tones were snotty, spoke to me as if I am uneducated and did not know much in regards to dental, quoted prices and upfront expectations of payment, "as if she were expecting me to back out or say I did not have money." I had to interject to say "I Do have insurance," which turned out was a reliable one of which they work with. The appointment was set, with my credit card number given "to keep on file," I never had a Dentist or Doctor want my credit card up front. After further thought, I decided to cancel my appointment. The Dentist? I have not met. The staff's head is in the wrong place. read more

My cleaning in this office today was serene, relaxing and on time. Fear begone with dentist, DrJessica Emery and her professional staff of two top notch women. The office is as cozy as your family room and spotless. They are a cutting edge office that also create the best night guards on the planet. Do your smile and your teeth a favor and make an appointment today! read more

I have been going to Sugar Fix for several years and am very pleased with all of the work I have had completed including Invisalign. The staff is attentive, professional, and friendly. The atmosphere is comfortable and I am always relaxed and well taken care of during procedures. read more

I feel like I'm at a spa every time I go to see Dr. Emery! She and her staff are so warm and friendly. The atmosphere is completely tailored to making the patient feel comfortable. Being able to watch netflix with noise-cancelling headphones was AMAZING during a long procedure! I had been putting off a few things because I've been nervous about pain and not sure how it will turn out, but now that I've found the dental loft I am no longer hesitant to take care of these things. I know she will make sure I don't feel any pain and I'll be happy with the results! It is true that you pay up front and insurance will reimburse you, but every time I've been there the staff immediately puts in a claim to my insurance for me and it is taken care of very quickly. I would highly recommend Dr. Emery, you will be in good hands! read more

Wow, this place completely changed my bad attitude on going to the dentist! At 34 years old I had a wonderful family dentist for years, but with super sensitive teeth I always dreaded going. My Sugar Fix cleaning was the first time in my life I felt relaxed in the chair! A lavender scented warm towel around my neck, an uber cozy chair, watching my favorite show on Netflix, and a gentle, quick, and skilled sweetie cleaning my teeth had my service actually go fast....where usually my cleanings seem to drag on forever! I cannot recommend this place enough! Like no dentist office you have ever been to before! Amazing! read more

Sugar Fix is an exceptional dental practice offering friendly customer service and top notch quality dental care in a beautiful office setting equipped with added perks such as personal televisions/ Netflix, warm neck pillows and even blankets. Dr. Emery is an outstanding dentist-- I would recommend her to any friend or family member looking for a dentist in the city. read more

I have been a patient of Dr. Emery's for over 15 years. She is amazing and knows everything about my history. Her practice is very personal and tailored to each patient's needs. I have recommended her to my closest friends and colleagues. read more

Never have I ever been SO excited to go to the dentist! This was my very first time going to see Dr. Emery to get a tooth fixed which I thought needed a crown, but I had heard about her incredible office with the latest and most advanced technology and that she could do a procedure on my tooth called an overlay, which uses what is left of your already existing natural tooth and builds around it with a custom-made porcelain piece to fit just like a puzzle piece. The result was it looking just like an actual tooth! I couldn't stop looking at it! It was absolutely seamless and beautiful! Not only was I getting an incredible, long-lasting result, but I was getting something strong and so much less toxic than a metal filling which has the potential to leach harmful mercury into my system - not good! I absolutely loved Dr. Emery and her whole staff here. They are all caring, kind, gracious and have incredible service and I cannot wait to go back again to continue with my treatment plan! If you are looking to switch to a different dentist and looking for the most advanced and high quality dental technology there is, look no further than Sugar Fix! read more