Does anyone know the owner or manager of Sugar Coats at Chastain??? I took 4 pre teen girls in yesterday for manicures and pedicures and they were insanely rude to me. I wanted to pay for the adult pedicures so they could have the full experience but they refused to offer that to them. They would not sit the girls together even though it was empty because they said they didn't want to twist their backs. When I said can you please put them together so they can talk one woman was particularly rude and said "they are basically together" and rolled her eyes and then refused to paint their nails. One woman finally offered to help them because the girls were so disappointed looking. Then we we went to check out and they charged me an extra $150. I told them the bill was incorrect and they grabbed my hands saying I got gel on my nails. And I said no I didn't have any services today. But they argued with me like I was lying about my nails. I've never seen anything like it!!! The girls were extremely sweet and quiet and well behaved. I'm not sure what their issue was with us. But I think someone should know because the experience is usually much more pleasant. read more

Sugarcoat is a rare breed. It's so hard to find a reliable nail salon. This place has consistent work regardless of the technician. I routinely get gel manis and pedis which always turn out well and last a long time. I made an appointment on a rainy, long day and ended on a high note here. Parking is easy and plentiful. Restaurants and grocery stores in the same plaza. They take and keep reservations as well as walk ins. It's clean and organized. They also answer their phone! Just a well ran salon. Go to Carmen if you can for great designs and service! read more

I love Sugarcoat Chastain. Never had a bad experience with them. I like that they take appointments and I never have to wait longer than 5 minutes when I get there. CeCe is the tech I use now and she is wonderful, patience and kind. I used to have Kathy, but she is no longer doing mani/pedi's. She was the absolute BEST! Highly recommend this salon! read more

I don't get my nails done very often but decided to splurge on getting a signature gel manicure and pedicure. According to the website the treatment was supposed to take 1 hour and 35 min but they were done in 35 min. It all felt very rushed. I suppose the work was okay but for the amount of money I spent I would have liked to have my treatment done with more care and been more relaxing. The manicure was supposed to come with a hand soak and hand massage but my fingers were dipped in cold water for one minute and the massage was just having oil rubbed on my hand-no actual massage. The lady who did my toes gave me a nice scrub and massage but again I wish it wasn't so rushed. I am a bit disappointed and probably will not be back. read more

Sugarcoat - Chastain - Nail Salons Near Me - Atlanta, Georgia

See all

i checked in at the front desk instead of being greeted the young lady barely looked up from her phone and yelled for the lady that was going to give me a pedicure. i asked if i could soak my feet while i waited. I had an appointment on the slow day and she ran 20 minutes late. I noticed she didn't open a new bag of sterile equipment for my appointment and then she told me she only used the clippers on the last customer. Gross!! I have gone there for years. I won't be back. read more

If you don't have the integrity to give the last customer the same level of service as the first one then you shouldn't accept that last customer...I called ahead to be sure they were still accepting people since I saw other reviews here, needless to say this is what I got (pics) and paid $80 for mani/pedi. I've gone other times and had decent to good experiences but this is by far the worst I've ever received outside of actually being cut since she obviously barely touched my cuticles! Bye read more

See all

After a long 8-hour shift, I picked up my kid and headed straight to my brow appointment. Once that was done, I checked the GPS, and it said it would take an hour to get home. With a trip planned for the weekend and my time running short, I figured I'd knock out getting my nails done off my list of things to do. I walked in, excited to get my nails done, but was disappointed to hear they had no availability. Honestly, it felt like they could have seen me, but since they were closing in an hour, they turned me away. It's frustrating when a business closes at a certain time but isn't willing to serve customers until then! I usually go to the Midtown location, and they always provide amazing service with plenty of availability. It's such a shame that my experience at this location didn't match up! Maybe next time. read more

CECE pays attention to detail. I love my nails. Cathy will find dead salon you didn't know you had. she's wonderful. 10 stars. read more

Sugarcoat - Chastain - Nail Salons Near Me - Atlanta, Georgia

See all

This one is just 'OK'. They do a decent job but usually very busy chatting it up with each other in Vietnamese. I hate this so much at nail salons. It is clean enough but they need a refresh badly. The secret hair salon in the back is awful...apparently it is "invite only"...like get over yourself...you are a tiny salon in Chastain...and likely not that great read more

I have been going to Sugarcoat for years because they are the best. They have a beautiful space, it's high end feeling (but without the associated cost). Their team is always professional and always do a great job. I'm never able to book my appointments in advance (due to my schedule), so I always get a different person for my appointment. And I have never been disappointed. I'm in and out in roughly an hour (for both a mani AND pedi). And my nails always look great. I highly recommend the Fiji option...the salt scrub, mask, and hot rocks on your legs is fantastic! read more

Quite literally the worst pedicure I have ever had in my LONG LONG life. Don't waste your time-I have to go have another one to get the skin slices off the bottom of my feet...WASTED $75 bc it's $15 extra for gel polish...$50 for a HORRIBLE PEDICURE. The check out last was so rude as well. I told her everything and she said "oh I'll have to talk to her about that". read more

Sugarcoat - Chastain - Horrible pedicure - Nail Salons Near Me - Atlanta, Georgia

Cece did my nails yesterday, and I'm absolutely thrilled with the results!!!!Her attention to detail and amazing skills created a perfect, relaxing experience, and I'll definitely be coming back. If you're looking for a talented nail tech at this location, Cece is the one to see!!! read more

Possibly the worst manicures we've ever had. Daughter and I both got manicures. I had a regular and she had a gel. They rushed the services (less than 10 min each). Sloppy results. Didn't even paint the entire nail. Really shoddy, rushed job. There were only 2 other customers in the salon when we were there. read more

I am literally in the parking lot after my service and it was an expensive disappointment to say the least. All I got was a pedicure with a gel polish change. But the biggest most mortifying moment for me was at the moment, after filing my nails a bit too much, after using a comedone extractor to remove the rest of my gel nail polish on my toes, after digging under my toenails a little too much, was the lack of sanitation. This woman, no exaggeration, dropped the scrubber sponge on the ground, proceeded to pick it up, rinse it off in my bowl, which did not have the barrier plastic in it, and attempt to use it back on my foot! Had I not stopped her and made her got another one, she would have use that dirty thing off the ground on me! I was extremely mortified! She quickly realized her mistake, but why was that a thing to do in the first place? I was extremely disturbed. The young lady at the front desk did take five dollars off of my service, but never have I ever paid so much for a pedicure in the first place. I hope I did not just pay for a foot infection. Do not go there! Do not spend your money there! Do not risk your health there. Period! read more

I received a pedicure, but no one informed me that there are additional charges for different details such as choosing a specific nail polish. No other nail salons have done this. I told my manicurist I only wanted basic pedicure but probably did not understand. She asked multiple times if I wanted a manicure even when I said no the first time. While checking out, I expressed my frustration but that did not matter. Customer service was poor. read more

I absolutely love this nail salon!! It's the perfect combination of quiet/relaxation and laughter! Ming is the best for pedicures so if you're lucky enough to book with her, do it!! Can't say enough good things about Sugarcoat Chastain! read more

Sugarcoat - Chastain - Fall nails - Nail Salons Near Me - Atlanta, Georgia

I was recommended to Kim at this Sugarcoat location specifically for SNS. I had never had SNS before and always avoided trying it due to them having to use a drill. Kim was SO gentle with me and the drill actually tickled. I trusted her and was not so tense. She is so precise and detail oriented. I've seen her twice now. The first time I got tips for extra length for my bachelorette party. She mixed 2 powders to get a custom color. The second time I just did it on my natural nails. Although long nails are pretty, I can't function with long nails. The salon in part of a large shopping center. Lots of parking available. Salon itself was fairly large and had modern decor. The pedicure chairs do not have the typical massage chair, so don't be disappointed if you love those chairs. The salon was clean and very welcoming. I like how they always have a front receptionist to check you in and out. read more

See all

Technician CECE is absolutely amazing. Since my friend recommended me to her she has been nothing short of professional. My nails remain intact 3 weeks plus and she always goes over and beyond for me during my service. Please ask for CECE. read more

Ive been here a few times and only been serviced twice. They are across from AAA so its usually a better place to wait while my car is getting serviced. However there are no smiling faces here and only 5 chairs with a massage feature. Nothing really lavish here. I was a bit disappointed, I really wanted to love this place. read more

I'd visited my previous nail salon in Florida every 3-5 weeks for the past five years, so any new place will take some getting used to. My coworker recommended this salon knowing how particular I am, especially about the way that gel polish is painted. I can't stand when it's too thick! I love that Sugarcoat allows for online scheduling, so I booked an appointment with Terry for a Friday early evening only a few days in advance. She works on Fridays, Sundays, and Mondays. My previous salon did temperature checks at the door and also asked all customers to immediately go and wash their hands (and not touch all the bottles of polish) but this salon is not taking the same precautions. The bottles were all very neatly displayed, but gel/regular bottles were not paired together, so I had to ask Terry to find the gel equivalent of the OPI regular polish bottle I selected. She's a great color matcher! Terry asked what type of pedicure chair I wanted and since I hadn't been there before I didn't really know what she meant. There's a smaller room that has the standard massage chairs, and the larger space has chairs that vibrate (which is the one I sat in). It was comfortable, but I may choose the other option next time. My previous salon used plastic liners for the pedicure "sink" but this one did not. Also, I sat in the chair the entire time - I'm used to getting up after the pedicure is over and going over to a table for the manicure, but here, no moving is necessary, which was actually kind of nice! Terry has a great personality and did a great job following my specifications to cut my nails as short as possible. I was also pleased with how my cuticles were cut and that she asked me exactly how I liked things done, which is important for a first time visit. The salon uses a punch card system and once it's full, you get $10 off your service. I will definitely return! read more

Rush through service, nail polish is old and lumpy, and they cut off my daughter's nails without asking then cut her while doing manicure. Terrible! read more

Always the best service. Technicians go above and beyond to make your weekly experience special. I especially like Ming and Kathy. The owner meticulously runs several locations. All are good, but I like the Chastain location the best because there is a private area that you can relax, watch tv in a comfortable massage chair and enjoy some peace while being pampered. It's always clean and has the latest colors. I recommend this place to everyone because they don't pressure you to add services you don't need. read more

I go to Sugarcoat in Peachtree Corners all the time. I was going to be near Chastain- so booked it bc it was Sugarcoat. Very lack luster for a Sugarcoat brand. Premium charge- but not premium service. Water was cold and would not get right, no massage at all with upgraded pedicure, need another coat of polish for gel toes, and more. The only thing that looks good is my S&S. Very disappointed. read more

Not sure why they have only three stars, but im guessing it's due to the technicians that people get. Carmen did my mani and pedi. She was great; checking for my satisfaction on nail length, file style and nail color as went. Would definitely go back and request for her specifically. read more

I have been going to Sugarcoat since the original location opened up on Pharr Road. I'm no longer as close to that location so I visit the Chastain location. I'm a huge fan of Sugarcoat. The place is immaculate, the technicians are all very sweet & friendly....and they do a great job. I love the owner & am so happy to see Sugarcoat become such a success around the city with the multiple locations. I also take my daughters every now & then as a treat to get their nails done & they are very sweet to them as well. Fabulous selection of polish - they always have to most current collections and colors. Highly recommend. read more

Made appointments ahead of time but when we got there they could not accommodate all 3 of us. When I asked about pricing she was incredibly secretive. Also they would not listen when our whole party of 3 insisted I get my pedi first because I had to leave the soonest but the nail lady didn't listen so ended up not being able to get my toes done. Next all the reviews that say this place is unsanitary are true!! No plastic covers or washing hands. Next I got the worst gel manicure of my life and the pricing is so ambitious... it was $55 like she said but $20 for the polish itself... our bill was over $300 but they did refund $75 for my manicure... which is why I gave 2 stars instead of 1. read more

If you want the BEST pedicure ever, go see Ming at Sugarcoat Chastain! I have been seeing Ming for a long time and she is always so kind, professional and really great at what she does. This Sugarcoat location is also fantastic! It is right next to Fresh Market, Gusto, Chicken Salad Chick, Willy's and Goldberg's. So, it is a great place to get your manicure and pedicure and then run errands! read more

Love this place. Tracy, Ming, and everyone really makes this experience a fantastic one. I always leave feeling good about myself. They never try to upsell you but will make recommendations and go the extra mile. The staff is remarkably talented and kind. The space is clean and they have hundreds of colors to choose from. Highly recommend. read more

This was my first time getting SNS. Mary worked on my nails and created this amazing work of art. I usually think nail salons are too rough but I really like this place. The service is great and the quality is lasting through all my dish washing and lifting weights. read more

Sugarcoat - Chastain - Sns serendipity - Nail Salons Near Me - Atlanta, Georgia

This was the worst manicure I've ever had. While the technician was doing my nails, she commented on the fact the nail polish was old, but assured me the manicure would turn out perfect before a wedding I was attending the next day. My nails looked HORRIBLE. I went back 2 days later to show them, and they didn't apologize or offer to redo them. I went to another nail salon down the street instead. Very disappointed with the manicure and the service. I won't be returning. read more

Sugarcoat - Chastain - Nail Salons Near Me - Atlanta, Georgia

See all

Very disappointing service. Mediocre and lackluster pedicure. Unable to do my nails because they didn't have anyone available that could do designs on nails. Unfriendly, cold service. Would not return and would not recommend. read more

Nancy is so nice and caring. She really takes good care of you and ESPECIALLY your nails! Her SNS looks so natural! Highly recommend her as your nail tech! read more

I follow Ming everywhere for her special pedicures. So glad to find here here. The shop is busy, but efficient and friendly. I definitely recommend Ming at Sugarcoat Chastain for your next pedicure! read more

I just love the atmosphere and the service here. Clean, modern, friendly, and u always leave feeling wonderful. Thank you!

Don't go here! My friend and I went in for a manicure s&s and pedicure and they charged us over 300$!! They charged us for even just shaping the nails and then charged 20$ just to add chrome to the nail. my friends manicure also took about 2 and half hours. I definitely won't be going back here. read more

This salon is very nice and clean and is never overly busy/loud so it's relaxing! Ming is THE BEST!! If you're getting a pedicure, you must try to get an appointment with her. I have been seeing her for my pedicures for years and she cannot be topped. I've also gotten a manicure here with Mia several times and she's good! She can do awesome designs too read more

Ming is amazing!!! If you haven't been to Sugarcoat then you are missing out! She will take care of you - pedis/massages and lots of laughs!! I moved away and have to come back to see her everything I am in town. read more

I have been coming here for my nails for a while and they do a good on nails, but when I came to get my eyebrows waxed they had ripped my skin off and I had burns for a couple of days. I do not recommend going for waxing. read more

Sugarcoat - Chastain - This is me the day after. - Nail Salons Near Me - Atlanta, Georgia

*Disclaimer: I am extremely particular. If you are not, you will most likely be very pleased with your experience at Sugarcoat. If you are particular like I am, you will appreciate my review. Pros: 1. The salon is beautiful and very nicely decorated, and my nails look great. Cons: 1. Front desk: The receptionist is unprofessional. Also, she is responsible for answering the phone, as well as filling the water for the clients. It was strange that a receptionist is also running around filling the tubs. She also did not wash her hands in between filling pedicure tubs and answering the phone/taking payments. She also took the phone into the restroom with her. Very strange. 2. Sanitation/Cleanliness: First of all, hand washing is non-existent here. Also, the seats/tubs were NOT sanitized or even WIPED between clients! I asked my nail tech if the stations are sanitized between clients, and she said "Uhum," meaning yes. But as I was getting my nails done, clients came and went and there was absolutely zero wiping/cleaning/spraying/anything between clients. There were not even plastic barriers for the pedicure tubs. That means each client is putting their feet into a tub that was just used by someone else. I was mortified by this. The receptionist even used her bare hand to take a stopper from one just-used tub and place it in another one. Again, no hand washing occurred. A nail technician who had just performed a pedicure on one client directly went to give a manicure to another client. Hands were not washed. So gross. The cushions on the seats that the nail technicians sit on had stains on them, and the techs would use vacant cushions to place on clients' laps. So the cushion on my lap was just sat on by someone. Gross. Even if we were not in the midst of a pandemic, this salon would not meet my hygiene standards in any way. But we are in a pandemic, and you would think they would place a higher emphasis on disinfecting. Also, I don't mind this, but some may: there was no space between clients (clients were seated directly next to each other). I could not wait to get out because I felt gross being there. Overall, I will definitely not be back, because the salon is not clean, and the front desk was unprofessional. For the beauty and high prices the salon has, I expected it to be spotless and have higher standards. This was definitely not the case. read more

Salon is beautiful and clean. Everyone I have had do my nails does a great job. The owner is friendly and ensures her customers are completely satisfied. read more