I brought my car here after the temperature gauge started running higher than normal during my…read morecommute. I initially thought it might just be an aging coolant issue, but I didn't want to keep driving it and risk turning a cooling-system problem into an engine problem. Their technicians inspected the heating and coolant system rather than simply topping off the reservoir and sending me home. They found that the coolant level was low and traced the issue to a leak that needed attention. They also checked the hoses and other components of the cooling system and explained what they found before doing the repair. I appreciated that because I wanted to understand why the temperature had been fluctuating instead of just being handed a repair bill. While they had the vehicle, they also checked the heater operation because I'd noticed that the cabin heat wasn't getting as warm as it normally did. The technician explained how the coolant system affects both engine temperature and the vehicle's heating system, which helped everything make much more sense. After the repair and coolant service, the temperature gauge stayed exactly where it should during both stop-and-go D.C. traffic and longer drives. The heater also returned to normal operation. I love that they didn't immediately recommend replacing expensive parts. They inspected the system, identified the actual problem, explained the repair, and then verified that everything was operating properly afterward. That's exactly the kind of approach I want from an auto repair shop. Plus, everyone was professional throughout the visit, and the technicians clearly knew what they were doing - very reassuring!

Honest estimates, great service. Very efficient and always professional. This place is a gem.read more

First of all, let me just ask: Why is it so difficult to find a good mechanic?…read more I've been to Auto Tech before and loved their personalized service, but since then I've moved to Baltimore. I tried another mechanic for my Honda Civic, but it just wasn't the service I wanted or expected. So, fast forward to an issue with my window. Long story short, I had it replaced by a certain well-known company, and three months later it wouldn't roll all the way up. They came back out to honor the lifetime warranty only to tell me it was the regulator. IMO they/he was responsible for breaking the regulator, as there was no problem with the window until it was replaced. There was definitely a nexus. But I digress. Instead of having to search for another mechanic in Baltimore, I just returned to what I already knew was good--Auto Tech. Todd and family are very personable and make you feel like you're at home. They're not trying to cheat you out of your hard-earned money by making up things that need to be repaired. If there's an issue, they'll lay out your options and let you choose which route you'd like to take. Again, I'm in Baltimore. But that's not a problem, as their waiting area is superb. You'll find the Wi-Fi code right there where you can see it. At one point Todd came out and said I could change the channel if I wanted to. They've got a nice coffee machine, snacks, and leather chairs that are as comfortable as the ones I have at home. My AC was also running warm so they checked that and topped it off. I also had them check my brakes. And they quickly repaired my window. The price was very reasonable. So, I'll just have to keep coming back to Bowie to have my Honda Civic serviced. No problem.

The best auto repair shop in DC! The service managers are knowledgeable and they are honest. They…read morerun the business with a caring approach by offering alternatives, cost saving advice and warranty on all work.

Unfortunately over Christmas break, the starter went out on my car. I was in immediate need of…read moregetting it repaired so that I could navigate my way around during the holiday season. Also due to the terrible timing, many mechanic shops were closed for the week so I took to the internet to find a quick solutions. My search brought me to Rescue Mobile. I reached out and very quickly, I connected with Travis. He was great to communicate with, informative and reasonably priced. We exchanged multiple messages and phone calls where he was thorough in providing me the infomration of how he works and estimat for repair. His price was comparable to my usual mechanic and much less than the dealer but he actually came to my house to complete the repair! This saved me the hassle of trying to arrange for a tow. He also completed the job in less than 2 hours without me being at home. Although we never met in person, I am truly lucky for finding Travis and am so happy of having a new option for future mechanical needs!

Meet Travis, CEO of Rescue Mobile and More-Than-Factory-Parts shop. I have a 20 year old car and it…read moreneeded fixing. He was the first to respond on Yelp. His resume includes the auto maintenance department at Tesla and Nissan. His message online wasn't to see how much money he could get out of his customer, but educational. He drives out to his customers and does the work in front of your home, orders the part and even tells you what other services will need to be addressed in the future so you can budget for it. His kindness included taking me to the airport because my car wasn't driveable an act that is lacking and was genuinely wholesome. If you're in the DC/Maryland/Northern Virginia area please reach out to him!

Terrible service. Can't call the store directly, a call center just makes your appointment , while…read morestaff is not able fulfill the service.

My father went here last week for an oil change. Which was about 7-am upon arrival they let him…read moreknow they'll be able to assist him. However they had my father waiting for over 4 hours in their establishment without any communication to let him know how long it will be. The customer service needs rehab and also better communication. We will not be back.

I've appreciated Moons Auto service for well over 30 years. Not only me, but also my mother, who…read moreintroduced me to Moons Auto Service and my daughters, 3 of which I introduced to Moon an soon my 21 year old granddaughter who has her own vehicle now. Moon's Auto has a trusted business with extremely knowledgeable mechanics. First car that I k

Had my car towed here on a Thursday morning. The car needed a cylinder coil replaced. That's two…read morehours worth of labor at most. I didn't get my car back until four days later. I believe I only got the car back after four days was due to me going to the shop and sitting there for hours on the fourth day. I had called the shop numerous times throughout the day with no answer. As I'm swiping my card to pay "Jay" he says "oh by the way, someone must've went through your" . I go to my car to find my car rummaged through with sneakers stolen, a bottle of liquor and a starter gone. He says "yea that happens sometime, we park the cars up the street and leave the doors unlocked". They must think the customers that they serve in urban areas are retarded. It took everything in me not to vandalize the place. It was an inside job, I'm sure. I pay close attention to details. DO NOT LET THESE PEOPLE WORK ON YOUR CAR!!

Malcolm came to help me with my brakes. He inspected all four. And he fixed what needed to be…read morefixed. There was no pressure to do anything extra. He was polite and professional, and very competent. I was absolutely impressed and would definitely recommend Brake squad to fix brakes. Definitely five stars

Met (technician) arrived earlier, with a call saying he was on his way over. Joe Gregory (founder)…read morewas with Met, and I really enjoyed getting to know both of them and learning the history of how Brake Squad got started. I was a curious observer who never bothered either of them. All my questions were answered. Met also found an additional issue, which required them to leave and get another part. Everything was completed, and they took my car for a test drive before handing it back to me. Great experience, and (not shared with either of them) saved me over 1000.00 based on my dealership quote. Thank you, Met & Joe.

Ron and Lamar were very helpful with securing the tires and making my appointment. Soon made sure I…read morewas properly checked in and my ordered tires were on site. One surprise ANTS! The little black ones are acquainting themselves with waiting customers seated in all the chairs. They are also on the countertop desktops where plugs and laptops plug ins are located. Mr. Lamar went into attack mode and sprayed down the chairs in wait area. The cost for the job was fairly calculated and the wait wasn't too long. It appears there were 3 persons ahead of me. However, wheel alignment costs were not included or offer until the job was completed. They say some cars need alignment after work and sometime no alignment is needed.

Went in for an oil change on 05/11/24. My technician Seth left my engine cap off and closed the…read morehood after completing the oil change. The following morning I noticed a massive leak of oil from my vehicle's undercarriage. I inspected underneath my hood and noticed oil had spewed everywhere. This was a very careless mistake that could've worse if I didn't catch it when I did. I can only imagine what other careless work this technician is doing on a daily basis

This has got to be the worst company I have ever paid for service. The Board of Directors should…read morebe removed for allowing an increase in HOA fees for FY 2025 and for allowing Meinc Realty to continue providing below-average services. I can't believe that we, as paying members, can't vote this crap of a company out in its entirety or vote out HOA, which serves absolutely no purpose. Disgusting!!!! Deborah Sherman

Lol every review is one star except for one that is five stars, and it seems to be for the wrong…read morecompany. I had an issue at my property where the neighbor seems to keep lots of dogs in their garage because they are illegal pit bulls (the owner of them verified this information). Our stinks of poo and pee 24/7 because they keep all these dogs in the garage. They hose down the garage with bleach and the poo is scattered all over the driveway. We are townhomes in an HOA. I asked MEINC, our management company to look into it. Jeff Adams implied he wasn't going to see it and was just going to contact the neighbor. His title is property inspector. I asked if he was going to inspect the property and he said "How we address issues with homeowners is not disclosed to anyone, other than the Board of Directors." Like, what? I'm trying to resolve this issue, and so if you aren't going to inspect it, it sounds like you aren't doing your job. Useless company taking money.

You know the joke about how a mechanic will always find something to fix on your car? Doesn't…read moreapply here. I recently took my seven year old pickup in for a state inspection and asked them to also look over the whole truck to see what maintenance needed to be done. They emailed my report a few hours later and said the truck looked good; no suggested maintenance. Auto Stop is great. I've been taking my cars here for more than a decade. The email reports they send with pictures of your car are also very helpful. Let's you know what's good, what needs to be taken care of soon, and what can wait if you want. And everybody I've interacted with there has been nice.

I have been a frequent guest here since 2021 with multiple different cars of both Japanese and Euro…read morebrands. I've always been treated well, and while the pricing isn't the cheapest, I don't think it is unreasonable for the neighborhood they are in, and the brands they service. I have been comfortable knowing that there aren't shenanigans going on here. I like the inspection report that lists all major areas of my cars and if there is a recommended action. I also like that when I speak to Lucas, he ballparks when I need things done in case I want to spread out preventative maintenance. I've since left the region, but I do still visit a few times a year, and work in my service visits while I'm in town. That's probably the biggest endorsement I can give.

Service is always satisfactory here. James is a rare jewel. Always helpful! He's one of those…read moremechanics that you don't have to worry about screwing you over. A job is always well done.

Great service from the garage! Took my car there recently and had the best experience from check in…read moreand customer service to the quality of the work done by James and the other staff at the garage. The Owner is also always present and makes it a point to check on each customers experience at his establishment. Kudos!